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Paycom's single-application software helps companies automate and streamline payroll and HR processes, simplifying the employee life cycle.
HR Managers, Company Owners and anyone looking to expand their global talent pool and reap the benefits of remote work.
The fact that our "hire to fire" process is completely seamless in Paycom is a huge win. My dedicated specialist is there with me every step of the way from small questions to big issues.
Some of my staff have complained about the software not working correctly when downloaded as an application on their phones.
Paycom has been super easy to use in the few months since starting with it. I love that it has an easy to use app and login.
Outdated and clunky, unintuitive. And the worst thing is the account management.
The Implementation Specialist at all employers were knowledgeable, professional, courteous, attentive to the employer needs, accessible, and caring spirit.
I dislike that it has almost to many options of things to do.
The ease of time/payroll management for our internal employees, contract employees and clients are primary benefits to our team. Annual benefits enrollment is a huge plus as well.
I have been waiting 2 months for them to fix a mistake they made on my W2. I was told that it would take 2-3 weeks to fix.
Their proactive communication and dedication to resolving issues make them a reliable partner.
Sometimes, the lack of permanent employment could present a problem, but I don't know how much is up to them.
The ease of use of the platform and specially the support team, who is always nice and helpful.
Always wrong data about vacation days and sick leaves on their platform, very long rembursement processes for expenses. Payments on the latest possible date.
I worked with other EOR providers before and never had a good customer support experience. With workmotion I have a dedicated account manager and am able to reach out to this person anytime.
Answers regarding specific questions were also ambiguous and required further clarification, which further delayed the onboarding process.
Their support for visa documentation is exceptional as well. On top of that, their customer support team is always responsive and helpful, quickly addressing any questions or issues that come up.
I didn't have any comments for negative points.
Dejiana R.: Hi, my name is Dejiana. I'm the CEO of BBO LLC. I have about 10 people in my camp. And the rating I would give for Paycom is a four. I use Paycom to make sure that all my employees know what time they need to come in, clock out. I can send them little messages through the app so the whole camp will get the messages. It keeps me pretty organized with everybody because I'm not good on paper. I'm better on the phone. So, Paycom helps me with at least the live app so that everybody knows what we're doing at what time. I like that it's easy for my employees to use. They can personalize it with their name, number, and the picture because we're like a fun camp, so we got to make sure that everybody can be uniquely themselves. It gives you that personal effect while it's still being an employee app, so I like it. Well, the only thing that I would say I might dislike is it was hard for me to set it up by myself. So I had to have a couple of my employees help me because, like I said, I'm not a technology person. I just know how to text real fast. So, I would say the setup is not for a beginner, but it's not too hard if you have somebody that knows what they're doing.
Jule B.: Hi there. My name is Jule, and I work as a head of people at Heyflow, and we're an all-in-one white label solution when it comes to BTC lead generation. So whether if you're working in marketing, recruiting, or in sales, you can use our interactive forms for your social media campaigns. I'll give WorkMotion a four out of five star rating. So when Heyflow was created, we knew right from the spot that we want to be a remote working company. Of course, we were doing a lot of research on many different software tools, and we did a lot of interview, internet research, and we went into the little details, especially when it comes to user-friendliness. In the end, there were only two software tools at the end that made it to the final round, and we chose WorkMotion in the end. We chose WorkMotion at the very end because WorkMotion basically checked all the boxes that we were looking for, especially when it comes to onboarding talents very fast, very quickly, and in the easiest way possible. Also, the platform itself is super self-explanatory when it comes to contract changes or adaptations or salary increases, promotions, whatever. That was literally the easiest and most welcome way as possible from the customer success side. So yeah, that was the only software that checked our boxes. So the onboarding process with WorkMotion was very fast and very easy as well. We were set up with a customer success manager. They asked us a few questions, and we got onboarded right away, which was super convenient and very cool. It just took a few days until everything was set up fully, and the customer success management was even still available after the setup, which we really appreciated. So I can only recommend to a higher internationally in general because it culturally enriches you a lot and gives you so many more opportunities on the talent pool. But if you do so, then I totally recommend working with WorkMotion because not only the onboarding is super easy, but also the work, the day-to-day life together with WorkMotion is just so convenient. They give you a lot of consultation on the lawful aspect of things as well. They give you recommendations also when it comes to some laws in some countries or on some contractual aspects. They're superfast and they're very, very nice. So all thumbs up for WorkMotion for sure.
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