# Compare Paycom vs NEOGOV 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and NEOGOV based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-248680/Paycom-vs-NEOGOV

---

# Paycom vs NEOGOV Features and Cost Comparison

Last updated May 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomNEOGOV2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,271 reviews](#user-reviews)

Positive

1,101

Neutral

108

Negative

62

[## NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

RO

Based on [850 reviews](#user-reviews)

Positive

793

Neutral

50

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 18,963 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Payroll Management

4.6

Employee Database

4.4

HR Management

4.4

Time & Attendance

4.6

Employee Management

4.5

69%Fit

Missing features

Feature ratings

Payroll Management

4.0

Employee Database

4.3

HR Management

4.4

Time & Attendance

NA

Employee Management

4.3

User satisfaction

User satisfaction

4.4

User reviews[1,271](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[850](https://www.capterra.com/p/248680/NEOGOV/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

NEOGOV is used by government agencies, public sector HR professionals, public safety departments, and educational institutions.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

CD

Catrina D.

HRM

> "My number one request would be to have the option to decline an entire candidate instead of having to go through each individual application for a person you know you won't or can't..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

HM

Hailey M.

Hr Generalist

> "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147095)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find your place..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

LC

Lisa C.

Onboarding Manager

> "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my pay, just a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

WR

Will R.

HR

> "It is a reliable platform for managing employee data, time tracking, and compliance tasks in one centralized system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150388)

MZ

Miranda Z.

Payroll

> "Lack of information surrounding payroll taxes, processing, tax credits and how they flow to the cash requirements with no detail at all."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149955)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for manual..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make necessary..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MR

Monica R.

Regional Payroll Manager

> "Paycom's sales, onboarding, and support divisions communicate effectively and help clients feel secure and learn how to get the most out of the Paycom system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141521)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than eliminating it."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc...."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or issues..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our concerns and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

KR

Kyle R.

Assistant Controller

> "Their traveling field agent visits us about every quarter to provide trainings, check in with our team, and discuss ways we can continue improving our processes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

AS

Amy S.

Teammate Resources Director

> "It's also allowed me to delegate tasks back to our supervisors, as they can access everything they need on their end as well through the app."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7147152)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

KE

Kimberly E.

Sr HR Manager

> "There are some items that the client can't build or see which can be frustrating but having a good specialist on your team can minimize that frustration."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150376)

MJ

Meredith J.

Payroll and Benefits Administrator

> "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757)

VR

Verified Reviewer

HR Coordinator

> "Customer support response at times can be inconsistent, and some reporting/customization features are limited."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142994)

VR

Verified Reviewer

Department Manager

> "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

CD

Catrina D.

HRM

> "I understand why, but applicants, especially those that apply via a sponsored ad on Indeed or other sites, not only cost us time, but also money and aren't even able to be considered."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7149981)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we utilize the system..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

AW

Aneta W.

Finance Manager

> "She clearly mapped how time-consuming processes across multiple platforms can be streamlined and consolidated within Paycom."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141962)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

LC

Lisa C.

Onboarding Manager

> "I was excited of the prospect of managing candidates and employees from application throughout their employment lifecycle in one system that includes Payroll and Benefits."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7142020)

VR

Verified Reviewer

Department Manager

> "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

MG

Mike G.

CPO

> "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are intuitive and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

KR

Kyle R.

Assistant Controller

> "The new IWant feature has also been very helpful because employees can ask their own questions instead of always coming to me as the payroll admin."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7150527)

EG

Elizabeth G.

HRIS Manager

> "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly, the forms..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in features that..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

WG

Wendy G.

Office Manager

> "This allows for no outside glitches within the software; everything is similar in understanding as you move through the options."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7141935)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with the add in..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

NS

Natasha S.

Executive Director of Human Resources

> "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692)

AJ

Alyson J.

Accounting and HR Manager

> "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't have time to burn..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners like me that..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

CS

Charles S.

Photo Lot Tech

> "The application sometimes needs to reset because it freezes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521)

SC

Sybil C.

Payroll Manager

> "The new AI feature facilitates fast information that can be useful when I'm in a hurry."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

JS

Jack S.

Finance Director

> "The automation helps reduce errors and saves time during payroll cycles."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717)

VT

Valerie T.

Specialist

> "I hear that the breakdown of our billing is not the easiest, but this is not my area of knowledge at this time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7139043)

LW

Latisha W.

Community Health Navigator

> "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735)

JC

Jeanine C.

HR Payroll Coordinator

> "I am often overwhelmed by the amount of features and regularly unsure of what each function does. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707)

Steven M.

system technique

> "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools that..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032)

RP

Rebekah P.

HR Manager

> "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

LB

Lindsey B.

HR Director

> "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858)

JM

Jocelyn M.

Partner

> "The training portal is atrocious along with leave management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514)

AC

Ashley C.

HR Operations Manager

> "It has helped improve efficiency within our HR and payroll processes and reduced manual work."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127303)

VR

Verified Reviewer

VP of People

> "I also don't understand the lack of ability to get an invoice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

RO

ROCHELLE O.

HR Specialist

> "The collaborative culture, forward-thinking leadership, and the opportunity to work with cutting-edge HR tech made every day..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

CM

Christian M.

HR Generalist

> "The only thing I dislike is the requirement to include the SSN and DOB when authorizing a new hire since we don’t require..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104)

KB

Kale B.

Senior HR Consultant

> "Overall the Neogov has automated over 100 processes for ur organization freeing up more time for our employees to do more of..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018372)

JD

Jaclyn D.

CHRO

> "The cons are that the products don’t all talk or transfer data to each other so there is duplication of data input."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371)

AM

Alondra M.

Human Resources Technician

> "I like how the product is able to expedite the recruitment process and the hire approval process for the department’s..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346)

AM

Alondra M.

Human Resources Technician

> "There were some changes in INSIGHT that I was not notified which changed the recruitment steps which resulted in delays in..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346)

KV

Kyra V.

HR Specialists

> "Neogov has taken us from a time of paper resumes to virtual applications ease of scheduling candidates and pulling reports."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018889)

MF

Meng F.

HR Manager

> "Software not stable updates Unreliable and breaks things that NG may not know until user reports, and some of the issues..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519351)

EC

Eric C.

HR Systems Administrator

> "The Insight and OHC modules provide a very efficient and user-friendly workflow for our HR staff, hiring managers, and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6524396)

JT

Jailey T.

Human Resources Analyst

> "Buying each of the modules separately creates a barrier to maintaining and having all that is required."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018198)

RO

ROCHELLE O.

HR Specialist

> "From posting jobs to tracking applicants and onboarding new hires, everything is centralized and intuitive."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

SB

Silvia B.

HR Technician

> "The platforms don’t all communicate with each other. And need to duplication of information needs to be done between..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019695)

AC

Amy C.

HR Director

> "Neogov offers state of the art technology and services for multiple platforms meeting the needs of a wide range of users."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018891)

RF

Rachel F.

Human resource analyst

> "The default card view, and not being able to adjust the column widths on my reports."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523754)

MV

Marissa V.

HR Generalist

> "It’s my 3rd year using NeoGov and each year I’ve learned a little for each module (corehr, onboard, eForms, learn, and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018191)

HY

Haley Y.

Human Resources Analyst I

> "Modules that lack features that do not allow me to assist customers with their departmental/division processes."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517344)

ZG

Zolymar G.

Sr. Recruitment and Classification Specialist

> "It is a great system to track the application process and to generate reports making my job easier.."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019628)

MC

Maria C.

Personnel Analyst

> "Sometimes there are very confusing glitches for example moving in to the next candidate and it’s someone not next and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423)

VR

Verified Reviewer

Deputy Administrator

> "Connectivity with others; many options to assist with state needs and goals to accomplish tasks and ease workflow."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018321)

KD

Kristen D.

Talent Acquisition Manager

> "We do not not currently use beyond insight so the least part until we build out the full HRIS is the lack of us using it"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018188)

MA

Millicent A.

Administrator

> "Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019634)

KIM

Kima-I M.

HR Specialist

> "When we integrated another module (Perform), it created some issues with Insight."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019110)

AB

Anna B.

Management Analyst

> "I like the training material and the ability to see what other users are having issues with or how their process is."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019114)

CT

Cynthia T.

Human Resources Specialist

> "We lose information and sometimes reverts to old information that isn’t up to date."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018818)

Lori R.

Payroll

> "Payroll and hr section there are sool many options to keep track of employees really user friendly. ."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018208)

MD

Maria D.

Human Resources specialist II

> "I don’t like how when I’m on a written exam or oral exam schedule, there’s no button to take me straight back to the..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523956)

JC

Jason C.

HR Director or Commander of HR

> "We currently heavily use insight, which is user friendly and helps us to store required documents easily."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018318)

BD

Brittany D.

Analyst

> "It’s a precise and tedious process that requires a significant amount of time and often times cannot be perfected."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360)

JA

Jakkie A.

Management Analyst

> "With ever additin of a new application, the system creates more efficiency with in our HR Department."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182)

LS

Lauren S.

HRIS Administrator

> "Customer support is kind but many times the depth of the tickets can’t be met which causes long delays in resolving issues"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523409)

JD

Jaclyn D.

CHRO

> "It has significantly reduced 150 plus manual tasks for our HR team and organization."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371)

SH

Steven H.

HR Assistant

> "Responses from customer support can be slow, especially if the issue is very complex."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018392)

CH

Chris H.

FSA Ii

> "I am able to maintain one module that interacts with all of our modules."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018880)

AM

Angela M.

Senior Human Resources Analyst

> "Constant updates that break other features that were not part of the update and shouldn't have been effected by those updates"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517687)

SD

Shannon D.

HR Analyst

> "It cuts down on my time and allows me to worker smarter, not harder."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298)

KK

Kimberly K.

Manager of Civil Service

> "The system does not have a work around for the requirements the NYS Civil Service are required to track."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392)

Patricia D.

Senio Human Resources Analyst

> "Specific to how government agencies recruit for jobs, upgrades to improve product and great service."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018871)

BP

Belinda P.

HR Specialist

> "We usually end up hearing from employees because they cannot access their compliance training."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018149)

RTM

Rio Tess M.

Associate HR Analyst

> "I think it is a top tier applicant tracking system that aims to streamline full cycle recruitment."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517668)

AD

Aaron D.

Human Resources Analyst

> "The updates that are not mentioned or the changes are not communicated."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882)

RK

Renae K.

Human Resources Specialist

> "I’ve been using the product, with different employees, for a few years and find that overall, the product has great..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519293)

SD

Shannon D.

HR Analyst

> "I have had some trouble with Bulk changes in Perform lately."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298)

MC

Maria C.

Personnel Analyst

> "It’s user friendly for regular analysts, there are many features that you can turn in or off for customization and the..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423)

AD

Aaron D.

Human Resources Analyst

> "Sometimes there are bugs or glitches."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882)

RO

ROCHELLE O.

HR Specialist

> "The platform is incredibly user-friendly and has streamlined so many aspects of the recruitment and hiring process."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

KK

Kimberly K.

Manager of Civil Service

> "Everything we need to track in is hidden and hard to find. When I run a report I do not get the correct information."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392)

SC

Sarah C.

HR Specialist

> "There's constant community and resources to keep me updated anytime there is change is being made."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018186)

CL

Cody L.

Recruitment and Compensation Specialist

> "I have to go to the dashboard, they won’t show up under print apps."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018254)

FA

Florine A.

Asst Director

> "I love it it makes my job easier all of the new products are great however with my agency limited budget it’s hard to afford."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018233)

LM

Ligia M.

Admin Services Analyst I

> "Unable to edit forms based on my access."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520311)

JN

Jabin N.

Talent Acquisition Specialist

> "I work on it every day and I want to have a better understanding of every new enhancements and functionality asap."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019040)

KG

Kori G.

HR Clerk

> "That I can’t convince my command staff that we need additional products such as perform and onboard."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519090)

JA

Jakkie A.

Management Analyst

> "I like the variety of applications within the system to make everything more cohesive."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182)

TC

Tim C.

Educational Officer

> "Customs forms are not so custom to use especially if you have to edit it."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517615)

TD

Tung D.

HR Specialist

> "Love the road maps and enhancements with the consideration of customer input."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018266)

DR

Dawn R.

Senior HR Analyst - Class and Compensation

> "Lack of ability to filter in Insight class specs"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518820)

AE

Aricka E.

Administrative Analyst

> "This is helpful in processing applications through all recruitment steps."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018281)

JL

Joanne L.

Analyst

> "So it feels like we still have to do our own work around to get the off the shelf product to work, which is frustrating at..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517660)

CM

Christian M.

HR Generalist

> "I like the user friendly design that it has, as well as the new updates that keep improving the system frequently."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104)

KC

Kate C.

Human Resources Analyst

> "Our agency has had some issues with closing out exam plans/recruitments."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518994)

EP

Emily P.

HR business partner

> "The ease and customization of the products for all platforms we use."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018358)

AB

Ashley B.

Senior Human Resources Analyst

> "That I can’t add more of the same items in the item bank at a time."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518827)

RO

ROCHELLE O.

HR Specialist

> "It truly makes life easier—not just for me as a recruiter, but also for our hiring managers and candidates."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

HB

Heather B.

Talent Acquisition Specialist

> "I don’t like that in OHC you can’t print an interview schedule."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519189)

LS

Laura S.

Organizational development coordinator

> "Good- solid, affordable platform that helps gov agencies get into the digital world."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019107)

AH

Ann H.

Health and Productivity Manager

> "Having difficulty with printing applications."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018184)

MC

Marcos C.

HR Director

> "It has transformed our entire process and we are getting more applications than we ever had before."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018288)

JW

Janine W.

Chief Operating Officer

> "Sometimes if a manager hasn’t used the system for awhile, it’s confusing to navigate your way through."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517527)

BD

Brittany D.

Analyst

> "The return of qualified applications has been a game changer for our organization."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360)

RV

Rosalia V.

HR Technician

> "I’m still learning the basics however sometimes I feel I don’t use all the tools in the program."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018811)

JC

Jessica C.

Sr benefits analyst

> "So I have a lot to learn, but I am hopeful that we will begin maximizing our efficiency with additional service services and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018148)

SH

Stephanie H.

Personnel Analyst

> "Sometimes glitchy and customer support is not the same for level of knowledge"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517447)

JT

Jennie T.

Compensation and benefits administrator

> "They also listen to user feedback and implement ideas to make the system easier and more accommodating."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018899)

KL

Kasama L.

Hr manager

> "Not as customizable as we would like."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019745)

AS

Alexis S.

Human Resources Administrator

> "We know not all changes are made overnight but always appreciate feeling heard and thoughts are taken to development for..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018277)

HC

Heather C.

Personnel Program Administrator

> "Too many screens and clicks for the entire recruitment process."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520544)

YJ

Yovana J.

Human Resource Manager

> "At first I was nervous with navigating the system, but now I am happy that I am able to streamline our processes."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018942)

BL

Brandie L.

HR Director

> "The implementation was/is hard...constructing the environment and learning it at the same time is extremely hard."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523741)

BJ

Barb J.

HR Director

> "Comprehensive system that allows for consistent and efficient data collection."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520220)

AP

Arcenia P.

Chief Deputy

> "Every portion of it is costly or you need one product in order to use the another"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523412)

[View Reviews](https://www.capterra.com/p/248680/NEOGOV/reviews/)

## User interface

4.41 (1,271)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)

4.48 (850)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Paycom

Top features

41/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

NEOGOV

26/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/248680/NEOGOV/#features)

### Recognition

Paycom is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to NEOGOV

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NEOGOV

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

NEOGOV

-   By NEOGOV
-   Located in United States
-   Founded in 1998

## Popular Comparisons

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

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Contact vendor for pricing

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$49/month

4.3

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/206957-248680/100Hires-vs-NEOGOV)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

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Contact vendor for pricing

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$8/month

4.4

Features

4.8

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/130949-172127/Paycom-vs-Rippling)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-248680/WebPay-vs-NEOGOV)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

vs

[ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,926)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.2

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130706-248680/ZipRecruiter-vs-NEOGOV)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,408)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

vs

[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[4.64 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Contact vendor for pricing

Price

$25/month

4.3

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/226634-248680/CEIPAL-ATS-vs-NEOGOV)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,205)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

vs

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[4.49 (7,568)](https://www.capterra.com/p/161381/Indeed/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161381-248680/Indeed-vs-NEOGOV)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

vs

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.49 (1,214)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Contact vendor for pricing

Price

$30/month

4.3

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/125768-248680/Zoho-Recruit-vs-NEOGOV)