# Compare Paycom vs NEOGOV 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and NEOGOV based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-248680/Paycom-vs-NEOGOV

---

# Paycom vs NEOGOV Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomNEOGOV2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,173 reviews](#user-reviews)

Positive

1,016

Neutral

97

Negative

60

[## NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

RO

Based on [850 reviews](#user-reviews)

Positive

793

Neutral

50

Negative

7

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 18,121 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Payroll Management

4.5

Employee Database

4.4

HR Management

4.3

Time & Attendance

4.7

Employee Management

4.5

69%Fit

Missing features

Feature ratings

Payroll Management

4.0

Employee Database

4.3

HR Management

4.4

Time & Attendance

NA

Employee Management

4.3

User satisfaction

User satisfaction

4.4

User reviews[1,173](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[850](https://www.capterra.com/p/248680/NEOGOV/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

NEOGOV is used by government agencies, public sector HR professionals, public safety departments, and educational institutions.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

MJ

Meredith J.

Payroll and Benefits Administrator

> "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757)

RP

Rebekah P.

HR Manager

> "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

VR

Verified Reviewer

Department Manager

> "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

VR

Verified Reviewer

Department Manager

> "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

MG

Mike G.

CPO

> "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

EG

Elizabeth G.

HRIS Manager

> "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830)

GO

Gabriel O.

People Manager

> "Customer Support does do it best to try to resolve your issues. If an issue is hit usually can call a rep to get a ticket open with a pretty fast resolve."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

KS

Kaylee S.

HR Consultant

> "Setups can feel rushed at times and sometimes details get missed as a result."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7036673)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

NS

Natasha S.

Executive Director of Human Resources

> "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692)

AJ

Alyson J.

Accounting and HR Manager

> "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

CP

Chandni P.

Data Analyst

> "However, instead of a contained trial, the system was fully implemented into our environment, which resulted in several changes that couldn’t be reversed after..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

LW

Latisha W.

Community Health Navigator

> "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735)

CS

Charles S.

Photo Lot Tech

> "The application sometimes needs to reset because it freezes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521)

Steven M.

system technique

> "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

LB

Lindsey B.

HR Director

> "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858)

JM

Jocelyn M.

Partner

> "The training portal is atrocious along with leave management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514)

JM

Jordan M.

Corporate Training Manager

> "Onboarding and training is integrated with payroll system which ensures accurate and up-to-date employee information."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6831593)

VR

Verified Reviewer

VP of People

> "I also don't understand the lack of ability to get an invoice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

CW

Colter W.

Developer

> "PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6659107)

HT

Hailie T.

RN

> "Bugs and issues with attempting to clock in/out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070984)

KT

Katelyn T.

HR Marketing EA

> "Paycom has completely transformed the way our company handles HR, benefits administration, payroll, and talent management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6795719)

FG

Francesco G.

Instructor

> "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6678932)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KK

Kassidy K.

Chiropractor

> "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413)

RN

Rachael N.

Personal Trainer

> "I enjoy that you can see when others put up a day they are not available to work, and you are able to check right away if you can take that shift for them."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6775773)

Tony S.

President

> "The most overly complicated, bloated and poor designed platform I have every used. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088354)

MH

Maci H.

Chief Human Resource Officer

> "The payroll feature of "approve my check" is something my employees enjoy and find valuable."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7026687)

LD

LaRayne D.

Payroll Coordinator

> "Paycom's online help option is lacking. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020789)

CR

Carman R.

Payroll Specialist

> "The process has streamlined our payroll process from a week to a couple of days."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7050474)

AC

Arnel C.

Team Manager

> "the approval stages are very cumbersome, it shows me the name of the approvers but does not show you any real "progress" as to why the ticket is stuck to a..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6495612)

SR

Sam R.

IT Manager

> "Paycom is a very robust HR/Payroll system that allows for employee engagement and self-management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6777395)

LD

Lily D.

HR Generalist

> "A lot of the forms don't talk to one another so that it's hard to make a seamless transition through everything."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7000517)

TD

Taylor D.

Payroll and Benefits Manager

> "I also enjoyed the Learning courses and being able to assign those quickly and edit it to our liking,"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7061049)

SE

Sawyer E.

TA Partner

> "Can be confusing setting up new employees if they have used Paycom at a previous company."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7110140)

AG

Alyssa G.

HR Recruiter

> "I enjoy the features and design of paycom that allows you to have information stored in one system."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6788426)

MG

Melissa G.

HR Generalist

> "As an Employer - there are a lot of updates that happen and the update videos that are provided are not very informational."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012402)

DO

Dana O.

CSR

> "I can see how much PTO I have, do assigned trainings for my company and even see my tax info/W2s super easily without having to wait for the mail to come"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6461854)

BB

Bob B.

Controller

> "The next day he said \[sensitive content hidden\] doesn't work for Paycom and he would forward the request to someone else. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7019530)

CA

Crystal A.

Vice President

> "The platform has supported our operational needs without disruption and has scaled effectively with the business."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

DT

Dionna T.

Human Resource Generalist

> "did not show up for a meeting to show us how to perform a particular function"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7112390)

JB

John B.

Payroll Coordinator

> "We recently signed a 3-year commitment to them in order to receive the best pricing that we can get, and it is worth every penny."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7036701)

LB

Lanoard B.

Distribution Center Manager

> "I do not like the Microsoft Edge as a web browser."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045501)

AS

ALFREDO S.

LEAD

> "It was a great experience using Paycom, for my first application to receive information about my pay and work hours"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7114869)

TT

Tamu T.

Executive Vice President

> "I do not like that I am unable to post training video for my employees to review."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810243)

LS

Lindsey S.

Leader

> "Everything all in one integrated with strong employees self-service and many other management options"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7029679)

RP

Rebekah P.

HR Manager

> "lack of playing well with others aka integrations."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

Rob C.

Director of Finance and Operations

> "Paycom had a product that was large enough to fit our needs as a growing church and nonprofit. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7039084)

AH

Anna H.

consultant

> "The cost factor did not bother me but bothered the 'bean counters'"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

VR

Verified Reviewer

Department Manager

> "Our platform is designed for ease of use, ensuring that staff can quickly navigate and operate it with minimal training."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

Katie W.

VP of HR

> "Implementation and customer service were atrocious. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7073693)

MH

Maci H.

Chief Human Resource Officer

> "I have more time back in my day with a one-stop shop like Paycom as I am not struggling through manual processes anymore."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7026687)

BB

Bob B.

Controller

> "I have waited 2 days to get a quote on a 90 employee business. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7019530)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

RO

ROCHELLE O.

HR Specialist

> "The collaborative culture, forward-thinking leadership, and the opportunity to work with cutting-edge HR tech made every..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

CM

Christian M.

HR Generalist

> "The only thing I dislike is the requirement to include the SSN and DOB when authorizing a new hire since we don’t require..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104)

KV

Kyra V.

HR Specialists

> "Neogov has taken us from a time of paper resumes to virtual applications ease of scheduling candidates and pulling reports."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018889)

SB

Silvia B.

HR Technician

> "The platforms don’t all communicate with each other. And need to duplication of information needs to be done between..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019695)

RO

ROCHELLE O.

HR Specialist

> "From posting jobs to tracking applicants and onboarding new hires, everything is centralized and intuitive."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

KIM

Kima-I M.

HR Specialist

> "When we integrated another module (Perform), it created some issues with Insight."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019110)

AC

Amy C.

HR Director

> "Neogov offers state of the art technology and services for multiple platforms meeting the needs of a wide range of users."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018891)

JD

Jaclyn D.

CHRO

> "The cons are that the products don’t all talk or transfer data to each other so there is duplication of data input."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371)

ZG

Zolymar G.

Sr. Recruitment and Classification Specialist

> "It is a great system to track the application process and to generate reports making my job easier.."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019628)

CT

Cynthia T.

Human Resources Specialist

> "We lose information and sometimes reverts to old information that isn’t up to date."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018818)

MA

Millicent A.

Administrator

> "Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019634)

AM

Alondra M.

Human Resources Technician

> "There were some changes in INSIGHT that I was not notified which changed the recruitment steps which resulted in delays in..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346)

AB

Anna B.

Management Analyst

> "I like the training material and the ability to see what other users are having issues with or how their process is."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019114)

SH

Steven H.

HR Assistant

> "Responses from customer support can be slow, especially if the issue is very complex."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018392)

KB

Kale B.

Senior HR Consultant

> "Overall the Neogov has automated over 100 processes for ur organization freeing up more time for our employees to do more..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018372)

MF

Meng F.

HR Manager

> "Software not stable updates Unreliable and breaks things that NG may not know until user reports, and some of the issues..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519351)

AM

Alondra M.

Human Resources Technician

> "I like how the product is able to expedite the recruitment process and the hire approval process for the department’s..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346)

AD

Aaron D.

Human Resources Analyst

> "The updates that are not mentioned or the changes are not communicated."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882)

CH

Chris H.

FSA Ii

> "I am able to maintain one module that interacts with all of our modules."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018880)

JT

Jailey T.

Human Resources Analyst

> "Buying each of the modules separately creates a barrier to maintaining and having all that is required."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018198)

EC

Eric C.

HR Systems Administrator

> "The Insight and OHC modules provide a very efficient and user-friendly workflow for our HR staff, hiring managers, and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6524396)

AD

Aaron D.

Human Resources Analyst

> "Sometimes there are bugs or glitches."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882)

Patricia D.

Senio Human Resources Analyst

> "Specific to how government agencies recruit for jobs, upgrades to improve product and great service."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018871)

RF

Rachel F.

Human resource analyst

> "The default card view, and not being able to adjust the column widths on my reports."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523754)

RO

ROCHELLE O.

HR Specialist

> "The platform is incredibly user-friendly and has streamlined so many aspects of the recruitment and hiring process."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

HY

Haley Y.

Human Resources Analyst I

> "Modules that lack features that do not allow me to assist customers with their departmental/division processes."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517344)

JN

Jabin N.

Talent Acquisition Specialist

> "I work on it every day and I want to have a better understanding of every new enhancements and functionality asap."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019040)

MC

Maria C.

Personnel Analyst

> "Sometimes there are very confusing glitches for example moving in to the next candidate and it’s someone not next and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423)

MV

Marissa V.

HR Generalist

> "It’s my 3rd year using NeoGov and each year I’ve learned a little for each module (corehr, onboard, eForms, learn, and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018191)

KD

Kristen D.

Talent Acquisition Manager

> "We do not not currently use beyond insight so the least part until we build out the full HRIS is the lack of us using it"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018188)

VR

Verified Reviewer

Deputy Administrator

> "Connectivity with others; many options to assist with state needs and goals to accomplish tasks and ease workflow."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018321)

RV

Rosalia V.

HR Technician

> "I’m still learning the basics however sometimes I feel I don’t use all the tools in the program."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018811)

CM

Christian M.

HR Generalist

> "I like the user friendly design that it has, as well as the new updates that keep improving the system frequently."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104)

KL

Kasama L.

Hr manager

> "Not as customizable as we would like."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019745)

RO

ROCHELLE O.

HR Specialist

> "It truly makes life easier—not just for me as a recruiter, but also for our hiring managers and candidates."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

MD

Maria D.

Human Resources specialist II

> "I don’t like how when I’m on a written exam or oral exam schedule, there’s no button to take me straight back to the..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523956)

LS

Laura S.

Organizational development coordinator

> "Good- solid, affordable platform that helps gov agencies get into the digital world."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019107)

BD

Brittany D.

Analyst

> "It’s a precise and tedious process that requires a significant amount of time and often times cannot be perfected."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360)

JT

Jennie T.

Compensation and benefits administrator

> "They also listen to user feedback and implement ideas to make the system easier and more accommodating."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018899)

LS

Lauren S.

HRIS Administrator

> "Customer support is kind but many times the depth of the tickets can’t be met which causes long delays in resolving issues"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523409)

YJ

Yovana J.

Human Resource Manager

> "At first I was nervous with navigating the system, but now I am happy that I am able to streamline our processes."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018942)

AM

Angela M.

Senior Human Resources Analyst

> "Constant updates that break other features that were not part of the update and shouldn't have been effected by those..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517687)

Lori R.

Payroll

> "Payroll and hr section there are sool many options to keep track of employees really user friendly. ."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018208)

KK

Kimberly K.

Manager of Civil Service

> "The system does not have a work around for the requirements the NYS Civil Service are required to track."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392)

JC

Jason C.

HR Director or Commander of HR

> "We currently heavily use insight, which is user friendly and helps us to store required documents easily."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018318)

BP

Belinda P.

HR Specialist

> "We usually end up hearing from employees because they cannot access their compliance training."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018149)

JA

Jakkie A.

Management Analyst

> "With ever additin of a new application, the system creates more efficiency with in our HR Department."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182)

SD

Shannon D.

HR Analyst

> "I have had some trouble with Bulk changes in Perform lately."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298)

KIM

Kima-I M.

HR Specialist

> "Our recruitment processes are now streamlined because of NeoGov."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019110)

KK

Kimberly K.

Manager of Civil Service

> "Everything we need to track in is hidden and hard to find. When I run a report I do not get the correct information."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392)

JD

Jaclyn D.

CHRO

> "It has significantly reduced 150 plus manual tasks for our HR team and organization."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371)

CL

Cody L.

Recruitment and Compensation Specialist

> "I have to go to the dashboard, they won’t show up under print apps."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018254)

SD

Shannon D.

HR Analyst

> "It cuts down on my time and allows me to worker smarter, not harder."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298)

LM

Ligia M.

Admin Services Analyst I

> "Unable to edit forms based on my access."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520311)

RTM

Rio Tess M.

Associate HR Analyst

> "I think it is a top tier applicant tracking system that aims to streamline full cycle recruitment."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517668)

KG

Kori G.

HR Clerk

> "That I can’t convince my command staff that we need additional products such as perform and onboard."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519090)

RK

Renae K.

Human Resources Specialist

> "I’ve been using the product, with different employees, for a few years and find that overall, the product has great..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519293)

TC

Tim C.

Educational Officer

> "Customs forms are not so custom to use especially if you have to edit it."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517615)

JT

Jennie T.

Compensation and benefits administrator

> "They strive to be a leader in the industry, serving those who serve the people."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018899)

DR

Dawn R.

Senior HR Analyst - Class and Compensation

> "Lack of ability to filter in Insight class specs"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518820)

MC

Maria C.

Personnel Analyst

> "It’s user friendly for regular analysts, there are many features that you can turn in or off for customization and the..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423)

JL

Joanne L.

Analyst

> "So it feels like we still have to do our own work around to get the off the shelf product to work, which is frustrating at..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517660)

SC

Sarah C.

HR Specialist

> "There's constant community and resources to keep me updated anytime there is change is being made."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018186)

KC

Kate C.

Human Resources Analyst

> "Our agency has had some issues with closing out exam plans/recruitments."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518994)

FA

Florine A.

Asst Director

> "I love it it makes my job easier all of the new products are great however with my agency limited budget it’s hard to..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018233)

AB

Ashley B.

Senior Human Resources Analyst

> "That I can’t add more of the same items in the item bank at a time."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518827)

JA

Jakkie A.

Management Analyst

> "I like the variety of applications within the system to make everything more cohesive."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182)

HB

Heather B.

Talent Acquisition Specialist

> "I don’t like that in OHC you can’t print an interview schedule."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519189)

TD

Tung D.

HR Specialist

> "Love the road maps and enhancements with the consideration of customer input."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018266)

AH

Ann H.

Health and Productivity Manager

> "Having difficulty with printing applications."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018184)

AE

Aricka E.

Administrative Analyst

> "This is helpful in processing applications through all recruitment steps."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018281)

JW

Janine W.

Chief Operating Officer

> "Sometimes if a manager hasn’t used the system for awhile, it’s confusing to navigate your way through."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517527)

JY

Julia Y.

Human Resources technician

> "I have to train departments to use it and it’s pretty easy."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019692)

SH

Stephanie H.

Personnel Analyst

> "Sometimes glitchy and customer support is not the same for level of knowledge"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517447)

CT

Cynthia T.

Human Resources Specialist

> "Despite issues, we love it; just like the annoying coworker that you always have to follow up on but also don’t mind..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018818)

HC

Heather C.

Personnel Program Administrator

> "Too many screens and clicks for the entire recruitment process."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520544)

SB

Silvia B.

HR Technician

> "Hopefully we can bring onboard Attract and Vetted."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019695)

BL

Brandie L.

HR Director

> "The implementation was/is hard...constructing the environment and learning it at the same time is extremely hard."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523741)

EP

Emily P.

HR business partner

> "The ease and customization of the products for all platforms we use."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018358)

AP

Arcenia P.

Chief Deputy

> "Every portion of it is costly or you need one product in order to use the another"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523412)

[View Reviews](https://www.capterra.com/p/248680/NEOGOV/reviews/)

## User interface

4.40 (1,173)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)

4.48 (850)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Paycom

Top features

38/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

NEOGOV

26/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/248680/NEOGOV/#features)

### Recognition

No recognitions have been awarded to Paycom

No recognitions have been awarded to NEOGOV

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NEOGOV

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

NEOGOV

-   By NEOGOV
-   Located in United States
-   Founded in 1998

## Popular Comparisons

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[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

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4.3

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4.4

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[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

vs

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.58 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Contact vendor for pricing

Price

$10/month

4.3

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/110968-248680/BambooHR-vs-NEOGOV)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

vs

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Contact vendor for pricing

Price

$17/month

4.4

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/116050-130949/Patriot-Payroll-vs-Paycom)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

vs

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[4.49 (7,536)](https://www.capterra.com/p/161381/Indeed/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161381-248680/Indeed-vs-NEOGOV)