# Compare RazorSync vs Service Fusion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Service Fusion and RazorSync based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130989-135788/RazorSync-vs-Service-Fusion

---

# Service Fusion vs RazorSync Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Service FusionRazorSync2/4 selected

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

[RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.3 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/)

[## Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting Price

$245.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

BM

TW

JW

Based on [289 reviews](#user-reviews)

Positive

248

Neutral

16

Negative

25

[## RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.3 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/)

Starting Price

$85.00/month

Value-for-Money

4.3

Functionality

4

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

JV

AS

Based on [487 reviews](#user-reviews)

Positive

410

Neutral

61

Negative

16

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,933 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

Mobile Access

4.1

Scheduling

4.4

Billing & Invoicing

4.1

Quotes/Estimates

4.0

CRM

3.5

74%Fit

Not enough reviews

Feature ratings

Mobile Access

3.2

Scheduling

3.9

Billing & Invoicing

2.7

Quotes/Estimates

4.5

CRM

5.0

User satisfaction

User satisfaction

4.3

User reviews[289](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.3

Customer support

4.3

User satisfaction

4.3

User reviews[487](https://www.capterra.com/p/130989/RazorSync/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$245Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$85Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors.

Best for

Field management software that serves small to medium businesses that provide field services across multiple industries, including electricians, plumbers, general contractors, pool services, and more.

## User reviews

Pros & cons

BM

Bobby M.

Owner

> "The ability to have all of the most important functions of my business in one software that also automates customer..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074207)

AG

Andrew G.

Production Manager

> "After all they produce software for managing relationships and billing clients but they can't allow their own clients to..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270)

TW

TRAVIS W.

Service Manager

> "The platform is user‑friendly, and once everything is set up, it streamlines scheduling, dispatching, and customer..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

RP

Rick P.

President

> "Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075403)

JW

Jim W.

Operations Manager

> "It is accomplishing or primary goal which was to create a record of jobs past so that we can reference them inthe future..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075829)

CR

Carina R.

Accounts Receivable

> "not been able to void invoices, the service management agreement does not detail anything this feature should be able to..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280870)

CM

Chelsea M.

Office Manager

> "I like the customer support, and that our technicians can add notes and photos in real time."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813)

TB

Tony B.

Account Executive

> "I have not been able to figure out if there is a way to search for customers based on geographic location."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074190)

TW

TRAVIS W.

Service Manager

> "Having customer history, job notes, and quotes in one system improves response time and accuracy."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

AG

Andrew G.

Production Manager

> "Then they refused to make the switch and started to deactivate my team's accounts, meanwhile our team is trying to get..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270)

SH

Sharon H.

Office Administrator

> "Service Fusion provides good value for money, easy to use for the entire team, prompt and helpful customer support, and..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074932)

MC

Michael C.

Manager

> "Task" items mysteriously delete themselves from the schedule. But the real issue is our data. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357)

EG

Ed G.

Sales Management

> "Very satisfied, very easy to navigate, the menu is clear and precise, reports function works very well I like it you can..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

RS

Rebecca S.

Office Manager

> "When doing progress billing it is not easy to add late fees to the last invoice paid. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164)

TW

TRAVIS W.

Service Manager

> "Mobile app access keeps field techs aligned and reduces back‑and‑forth emails or calls."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

DC

Daniel C.

Service Manager

> "After last upgrade the web site has slow page boot up."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799)

SS

Stacey S.

Owner, accounts payable, admin

> "I love that they have a phone system that works over the internet, loads of additional features such as inventory..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

AN

Albert N.

President

> "Service call a.i. needs a lot of work for a new set up and to many missed calls as customer service told me that if i..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280913)

AG

Alfred G.

sales manager

> "i like the schedule, its friendly usage and the billing is good, payments and invoice is good , communication ifs good"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7095807)

CA

Chris A.

Territory Manager

> "Moving to new pages and functions having it go off needs to stop!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

DM

Duane M.

Cabinet And Appliance Manager

> "I like the overall layout, and being able to color code the jobs for an easy visualization. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074179)

CY

Chad Y.

Sales

> "system is very user friendly, The support-help could be better, I don't like the online help request function."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

DC

Daniel C.

Service Manager

> "I use Service Fusion daily to track and complete task with great confidence and accuracy. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799)

MJ

Melissa J.

Business Manager

> "Nobody has resolved our issue in our almost-two-years with SF of syncing. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166)

JH

John H.

Owner

> "I find the software overall very easy to use, and not being huge on using a computer I find it simple to look up our..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

JW

Jennifer W.

Customer Relations Manager

> "Some of the updates that have caused issues with the program."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074147)

MJ

Melissa J.

Business Manager

> "The Jobs Dashboard and Estimates Dashboard make it so easy to find the information we are looking for."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166)

BH

Breanna H.

Builder Relations Manager

> "I have experienced the dispatch page not loading at times."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074216)

JH

John H.

Owner

> "I appreciate how easy it is to generate a PO#, and the ability to email it to any of our vendors to get the order placed."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

AW

Andrea W.

Administrative Assistant

> "The scheduling and reporting features are sometimes skewed if the date is not entered correctly."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6281846)

LE

Leisa E.

Administrative Assistant

> "It is very detailed and helps keep my day-to-day task organized."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074148)

JP

Jamie P.

Project Engineer

> "Document set up and formatting is a major challenge, especially if you have a lot of info for a small space."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280995)

JH

John H.

Owner

> "It's very easy for me to update an existing customer, or to add a new customer to the system."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

MC

Michael C.

Manager

> "Customer service is virtually nonexistent. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357)

RS

Rebecca S.

Office Manager

> "Love the communication with the customer through emails and text message. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164)

SS

Stacey S.

Owner, accounts payable, admin

> "At first we were excited about the new platform, but after four months of paying for our current platform (Jobber) and..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

PK

Pavan K.

Project Manager

> "Over all its good. but if you can speed up the pages opening time, that would be great."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7076819)

PB

Paul B.

Member

> "Also getting our text numbers back to our main number not a 888 number still is a problem."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280843)

MC

Miriam C.

Office Manager

> "It has truly simplified our workload and schedules. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074710)

EV

Elizabeth V.

Accounting

> "Can not take payments for multiples locations at the same time if they are separate accounts."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280837)

EG

Ed G.

Sales Management

> "Very easy to create an estimate as well as converting an estimate into a job"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

SS

Stacey S.

Owner, accounts payable, admin

> "Even more disappointing that they have no way to migrate job history and it took us four months and so far about 4k to..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CM

Chelsea M.

Office Manager

> "Invoicing directly from the software is great"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813)

SS

Stacey S.

Owner, accounts payable, admin

> "We've spent a lot of time working on getting it set up but can't continue investing time and money into a program that..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CY

Chad Y.

Sales

> "converting estimates to orders very easy"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

SS

Stacey S.

Owner, accounts payable, admin

> "Even last week when they charged our card for $2500 with zero explanation (I can only assume it's for the next three..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CA

Chris A.

Territory Manager

> "Very easy to navigate and the estimating function is a game changer!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

NA

Natalie A.

Manager

> "invoicing can be complicated when you change to progress billing."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6281856)

CY

Chad Y.

Sales

> "scheduling is easy and adaptable with changes"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

SS

Stacey S.

Owner, accounts payable, admin

> "The breaking point came yesterday when we discovered much to our chagrin that the job history could not be migrated. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CA

Chris A.

Territory Manager

> "Field workers also love the convenience in the field."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

AJ

Alicia J.

Co-Owner

> "Not being able to see the customer file while taking a payment. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6282156)

BH

Breanna H.

Builder Relations Manager

> "There are so many different features this program offers."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074216)

JL

Jessica L.

Project manager

> "Reports are not easy to use."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074146)

PM

Petrina M.

Operation Manager

> "Over all when we switched it was difficult, we had a really good capable Service Fusion person that went above and..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280877)

FW

Frank W.

Service Manager

> "The accounting side can be a little confusing especially for a novice with that side of the business."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6282096)

KL

Kevin L.

Operations Manager

> "very user friendly, takes less than 30 minutes to cover what is needed for a new tech or office worker that needs to use..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280854)

LW

Lisa W.

Office Manager

> "Invoicing issues before job is done."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280829)

JS

Janine S.

owner

> "Service Fusion has so many options that you can create; the setup is robust but worth it."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280860)

SS

Stacey S.

Owner, accounts payable, admin

> "Really disappointing customer service and trying to cancel is turning out to be incredibly difficult! "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

MC

Miriam C.

Office Manager

> "I recommend it to everyone who has service technicians and schedules."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074710)

SS

Stacey S.

Owner, accounts payable, admin

> "Rather than throw good money after bad, we're pulling the plug. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

FW

Frank W.

Service Manager

> "After working with Service Fusion for 2+ years I understand that I have more to learn from it, but it sure makes certain..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6282096)

LJW

Lila J W.

Broker

> "We signed up because their sales people told us that their system would work for what we needed. After we signed up..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5091621)

HC

Heather C.

Director of Data Management

> "Customer service has also been awesome."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7078443)

LJW

Lila J W.

Broker

> "We will never use or recommend this service. If their sales force can not be honest upfront and the administration..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5091621)

HS

Hannah S.

Project Manager Assistant

> "Customer support is always quick and knows how to help."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074339)

AD

Alex D.

Administrative

> "Also, our customers in QB had customer numbers in front of their names, and its an ongoing issue with the integration..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___4631433)

JB

Jeanie B.

Administrator

> "The technicians are fabulous to work with. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074320)

AL

Adam L.

President

> "The new company leadership is unethical."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#SoftwareAdvice___6508225)

LZ

Leah Z.

General Manager

> "Easy scheduling."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7081144)

SJ

Steven J.

Operations

> "Customer support was not very responsive."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6553188)

EG

Ed G.

Sales Management

> "Very easy to create jobs. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

SA

Samuel A.

Software

> "Sometimes the platform falls short of system stability issues."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___4816852)

BA

Brian A.

Service Manager

> "This app/ program is the easiest to learn and use."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074204)

LM

Larissa M.

Owner

> "They also took several weeks to cancel my account after emailing and calling."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5058872)

JW

Jennifer W.

Customer Relations Manager

> "Easy to use and ability to talk with quickbooks."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074147)

AW

Alex W.

Service Manager

> "They have NO offline functionality on the mobile app."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#SoftwareAdvice___4787971)

RV

Rick V.

president

> "scheduling, mobile app, estimating are good"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280834)

MC

Michael C.

President

> "We had to hire 3rd party developers to try to make it work, and it was not possible."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6042665)

[View Reviews](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

JV

Josh V.

owner

> "great customer service and easy to use software"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___6657948)

JT

Julie T.

admin

> "Seemed like less and less updates were being done, not really keeping up with the competitors."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3592984)

VR

Verified Reviewer

Administrative

> "I work with RazorSync Daily, we can see schedule, it is a great tool for time management in our industry."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3765176)

JC

James C.

Owner

> "adding tasks/jobs was very convuluted and clunky"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3814951)

AA

Ashleigh A.

Sales

> "I like the layout being easy to read because it is not over crowded."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___5064091)

BH

Brianna H.

Secretary, HR

> "We also have had over 6 instances where the Razor Sync invoicing and payments have caused customers to get..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

RD

Rob D.

Solution Specialist

> "I do like that it’s mobile."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___4740601)

BH

Brianna H.

Secretary, HR

> "We have tried to get our Razor Sync to link to our Quick Books with tech support on multiple occasions which..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

JT

Julie T.

admin

> "The customizable options were great, now that we are using new software, I miss these features"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3592984)

TB

Tina B.

Office manager

> "Our technicians in the field can have difficulty processing credit cards or accessing the schedule if cell..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977)

TB

Tina B.

Office manager

> "RazorSync allows us to access our customer database, schedule appointments, and invoice all in one convenient..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977)

HC

Heather C.

owner

> "We see that a CRM program would be tremendously helpful to our business, but unfortunately RS is costing a lot..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776234)

JC

Joanne C.

Operations Manager

> "However, for a little bit more money, you can get products that are easier on the eyes and mind, which is worth..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2881149)

LH

LARRY H.

OWNER/PRESIDENT

> "I would not recommend using that, as the people in that organization appear to have little knowledge on how to..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609)

NC

Neal C.

Vice President

> "The real time information is very beneficial and I am able to input information on my laptop here at the office..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764964)

HC

Heather C.

owner

> "Places don't seem to connect - for example customer notes will appear in one spot for administration, but then..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776234)

NB

Nicholas B.

Account Support Manager

> "Very many features to tailor the software to your needs, excellent customer service, great for having a central..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2291308)

IW

Ian W.

Owner

> "I have had issues during taking payments of it not opening correct page and having to switch to phone to finish."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

CP

Craig P.

Roving tech

> "Using an Apple phone I have relative ease and getting to the comments field and adding attachments or services"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2761910)

BH

Brianna H.

Secretary, HR

> "The set up did not go as well as we were told it would and a lot of our customer information was not transferred..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

SN

Samuel N.

Manager

> "RazorSync integrates a lot of features while keeping it workflow rather simple and understandable. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754777)

LF

Lakisha F.

Office Manager

> "not able to generate a Accounts yearly statement profit and loss"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2765986)

TB

Tina B.

Office manager

> "As a small company our budget would be stretched with what most similar software companies charge, but RazorSync..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977)

MM

Marc M.

Owner

> "Cross platform from PC to IOS is not the same and there is a learning curve."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2755404)

BH

Brianna H.

Secretary, HR

> "Razor Sync is user friendly for the most part and I like that all customer info is in one place with unlimited..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

IW

Ian W.

Owner

> "Waited for months to get a new card reader even after Customer Rep said they would send it."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

ML

Michael L.

President

> "Good for what we do helps keep track of work flow and is better than nothing. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764572)

MS

Michelle S.

Owner

> "text messaging capability far too limited. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754800)

JA

Jay A.

Owner

> "Has nice features on desktop not so much on mobile devices."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776389)

LH

LARRY H.

OWNER/PRESIDENT

> "The presentation format appears a bit unprofessional in my opinion. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609)

NB

Nicholas B.

Account Support Manager

> "This field tracking software gets the job done at the end of the day."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2291308)

HK

Helayne K.

Owner

> "The system slows down or shuts down almost every afternoon."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2765054)

GD

Gabe D.

Managing Partner

> "Being able to talk to someone quickly, i also liked that we can create terminology."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754791)

SB

Susan B.

Owner

> "Not able to get a tech on the phone very easily to work through a problem."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754806)

AR

Adam R.

sales manager

> "This program provides a large amount of features that are very helpful for service companoes"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764559)

SN

Samuel N.

Manager

> "The monthly cost for the software is high."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754777)

DL

Dawn L.

Manager

> "I like how easy it is to search and find customer information as well as add new customers."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754955)

MM

Marc M.

Owner

> "User interface can be slow to react."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2755404)

BD

Bret D.

Owner - Genral Manager

> "Vary easy to set up customers, schedule calls, mobile app, cloud based"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764906)

IW

Ian W.

Owner

> "Customer service has been an issue when I have used it."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

IW

Ian W.

Owner

> "I like the many reports you can look at to help run your business."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

LH

LARRY H.

OWNER/PRESIDENT

> "Not sure how that interface would work. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609)

[View Reviews](https://www.capterra.com/p/130989/RazorSync/reviews/)

## User interface

4.27 (289)

[RazorSync](https://www.capterra.com/p/130989/RazorSync/)

4.30 (487)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Service Fusion

33/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/135788/Service-Fusion/#features)

RazorSync

33/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/130989/RazorSync/#features)

### Recognition

No recognitions have been awarded to Service Fusion

No recognitions have been awarded to RazorSync

### Deployment & support

Service Fusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RazorSync

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Service Fusion

-   By KickServ
-   Located in United States
-   Founded in

RazorSync

-   By RazorSync
-   Located in United States
-   Founded in 2010

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