--- title: "Compare RazorSync vs ServiceTitan 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare RazorSync and ServiceTitan based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/130989-150053/RazorSync-vs-ServiceTitan" page_type: "comparison" language: "en" --- # RazorSync vs ServiceTitan Features and Cost Comparison Last updated August 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RazorSyncServiceTitan2/4 selected [RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.3 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) [## RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.3 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/) Starting Price $85.00/month Value-for-Money 4.3 Functionality 4 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment JV AA Based on [487 reviews](#user-reviews) Positive 410 Neutral 61 Negative 16 [## ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [339 reviews](#user-reviews) Positive 286 Neutral 15 Negative 38 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### BuildOps 4.4 (177) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### Jobber 4.6 (1,476) * * * Starting Price $39.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * Highest Rated ### Fieldd 5.0 (145) * * * Starting Price $199.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### BigChange 4.5 (270) * * * Starting Price £14.95 Other,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,658 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Not enough reviews Feature ratings Billing & Invoicing 2.7 CRM 5.0 Calendar Management 4.2 Dispatch Management 4.0 Customizable Forms 4.5 78%Fit High performer Feature ratings Billing & Invoicing 4.2 CRM 4.1 Calendar Management 3.9 Dispatch Management 4.3 Customizable Forms 4.1 User satisfaction User satisfaction 4.3 User reviews[487](https://www.capterra.com/p/130989/RazorSync/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.3 Customer support 4.5 User satisfaction 4.3 User reviews[339](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.8 Customer support 4.0 Price starts from Price starts from $85Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Field management software that serves small to medium businesses that provide field services across multiple industries, including electricians, plumbers, general contractors, pool services, and more. Best for ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business ## User reviews Pros & cons JV Josh V. owner > "great customer service and easy to use software" [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___6657948) JC James C. Owner > "adding tasks/jobs was very convuluted and clunky" [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3814951) AA Ashleigh A. Sales > "I like the layout being easy to read because it is not over crowded." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___5064091) BH Brianna H. Secretary, HR > "We also have had over 6 instances where the Razor Sync invoicing and payments have caused customers to get..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867) VR Verified Reviewer Administrative > "I work with RazorSync Daily, we can see schedule, it is a great tool for time management in our industry." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3765176) BH Brianna H. Secretary, HR > "We have tried to get our Razor Sync to link to our Quick Books with tech support on multiple occasions..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867) TB Tina B. Office manager > "RazorSync allows us to access our customer database, schedule appointments, and invoice all in one..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977) JT Julie T. admin > "Seemed like less and less updates were being done, not really keeping up with the competitors." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3592984) RD Rob D. Solution Specialist > "I do like that it’s mobile." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___4740601) TB Tina B. Office manager > "Our technicians in the field can have difficulty processing credit cards or accessing the schedule if cell..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977) JT Julie T. admin > "The customizable options were great, now that we are using new software, I miss these features" [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3592984) HC Heather C. owner > "We see that a CRM program would be tremendously helpful to our business, but unfortunately RS is costing a..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776234) NC Neal C. Vice President > "The real time information is very beneficial and I am able to input information on my laptop here at the..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764964) LH LARRY H. OWNER/PRESIDENT > "I would not recommend using that, as the people in that organization appear to have little knowledge on how..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609) CP Craig P. Roving tech > "Using an Apple phone I have relative ease and getting to the comments field and adding attachments or..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2761910) HC Heather C. owner > "Places don't seem to connect - for example customer notes will appear in one spot for administration, but..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776234) SN Samuel N. Manager > "RazorSync integrates a lot of features while keeping it workflow rather simple and understandable. " [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754777) IW Ian W. Owner > "I have had issues during taking payments of it not opening correct page and having to switch to phone to..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317) TB Tina B. Office manager > "As a small company our budget would be stretched with what most similar software companies charge, but..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977) BH Brianna H. Secretary, HR > "The set up did not go as well as we were told it would and a lot of our customer information was not..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867) BH Brianna H. Secretary, HR > "Razor Sync is user friendly for the most part and I like that all customer info is in one place with..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867) LF Lakisha F. Office Manager > "not able to generate a Accounts yearly statement profit and loss" [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2765986) ML Michael L. President > "Good for what we do helps keep track of work flow and is better than nothing. " [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764572) MM Marc M. Owner > "Cross platform from PC to IOS is not the same and there is a learning curve." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2755404) JA Jay A. Owner > "Has nice features on desktop not so much on mobile devices." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776389) IW Ian W. Owner > "Waited for months to get a new card reader even after Customer Rep said they would send it." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317) GD Gabe D. Managing Partner > "Being able to talk to someone quickly, i also liked that we can create terminology." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754791) MS Michelle S. Owner > "text messaging capability far too limited. " [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754800) AR Adam R. sales manager > "This program provides a large amount of features that are very helpful for service companoes" [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764559) LH LARRY H. OWNER/PRESIDENT > "The presentation format appears a bit unprofessional in my opinion. " [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609) JC Joanne C. Operations Manager > "However, for a little bit more money, you can get products that are easier on the eyes and mind, which is..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2881149) HK Helayne K. Owner > "The system slows down or shuts down almost every afternoon." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2765054) DL Dawn L. Manager > "I like how easy it is to search and find customer information as well as add new customers." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754955) SB Susan B. Owner > "Not able to get a tech on the phone very easily to work through a problem." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754806) BD Bret D. Owner - Genral Manager > "Vary easy to set up customers, schedule calls, mobile app, cloud based" [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764906) SN Samuel N. Manager > "The monthly cost for the software is high." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754777) IW Ian W. Owner > "I like the many reports you can look at to help run your business." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317) MM Marc M. Owner > "User interface can be slow to react." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2755404) KF Kayla F. Scheduler > "i like how i can keep track of my customers" [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764689) IW Ian W. Owner > "Customer service has been an issue when I have used it." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317) DG Dominic G. President > "Just a few things that would help our workflow." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764594) LH LARRY H. OWNER/PRESIDENT > "Not sure how that interface would work. " [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609) KM Kathy M. Partner- Office Manager > "Overall, this is an affordable and positive option for this small HVAC business." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2770550) HC Heather C. owner > "Places don't seem to connect - for example customer notes will appear in one spot for administration, but..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776234) HK Helayne K. Owner > "Inputting and retrieving customer information is easy. " [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2765054) BH Brianna H. Secretary, HR > "The set up did not go as well as we were told it would and a lot of our customer information was not..." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867) AD Andrew D. Plumber > "It's convenient to have the workorder on the phone." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764661) IW Ian W. Owner > "Customer service has been an issue when I have used it." [See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317) [View Reviews](https://www.capterra.com/p/130989/RazorSync/reviews/) SAL Sai Akshith L. Assistantship > "As a Records Management professional, I found ServiceTitan to be highly effective for centralizing enterprise data and tracking complex..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7169001) JS John S. CFO > "Sometimes we have issues where we do not understand how transactions were recorded and why they don't export properly into our accounting..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) DC Dominic C. GM > "The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and reduce..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) KC Kirk C. Training Manager > "Sometimes, updates get sent through and some features on the program start to glitch. When we open tickets for more information, the turn..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7149118) KK Khiana K. Customer Service Representative and Dispatcher > "ServiceTitan is a beast in that it encompasses everything you could need for your business - customer communication, invoicing, inventory,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) HL Hunter L. Office Manager > "I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software, unexpectedly." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) DC Dominic C. GM > "We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) Erik J. Owner > "Onboarding failed due to Service Titan's own delays, causing my technician to leave my business." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7145990) KK Khiana K. Customer Service Representative and Dispatcher > "It helps our company stay organized and has saved us countless times whether it is catching when a vendor charges us for something they..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) CH Connie H. Accounts Receivable > "Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) WW Whitney W. Office Manager > "It does put all of your operational eggs in one basket—meaning a system outage can temporarily stall the whole company—but the sheer power,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) CH Connie H. Accounts Receivable > "Does not work well with Quickbooks, takes ten times longer to process checks and invoices. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) GD GINA D. MANAGER > "He’s responsive, knowledgeable, patient, and always willing to help us work through questions or processes without making us feel like just..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151431) Logan M. Office Admin > "The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) VR Verified Reviewer Director of Business Software > "They listen to their customers and have a great youtube channel that can help you, and your team become better at using Service Titan, and..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175306) OH Oscar H. CEO > "Sometimes it feels like you are not using all the features that you are paying for." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) KK Khiana K. Customer Service Representative and Dispatcher > "These training opportunities help you utilize ServiceTitan to the full but also teach you how to grow your business and provide better..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) HL Hunter L. VP of Operations > "Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job costing." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) DC Dominic C. GM > "From dispatch to reporting, it creates clarity for the team and accountability at every level." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) AK Adam K. CFO > "Customer support can sometimes be frustrating when you are trying to get a quick fix for something but overall isnt terrible." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107870) ST Sasha T. Junior Digital Marketing Manager > "In terms of functionality, the advanced scheduling algorithm suggests accurate project timelines, and the full-featured dashboard allows..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) EP Erin P. Owner > "Then, over the course of the 12-week onboarding program (overly time-consuming), they reveal that you will be paying (thousands) more for..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6500391) SK Sanjeev K. Office Administrative Manager > "The platform offers all the essential features for every department — from Accounting and Dispatching to Inventory and Pricebook management." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) John H. Owner > "It was a lie. When we attempted to hold them to what was promised, ServiceTitan denied the conversation ever happened." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7182255) DG Dylan G. Plumber > "Service titan has been a part of my career the entire time as a plumber, it has helped me manage my different house calls and set up a great..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6661411) TB Tyler B. President > "The reason they give you 3 months free in the beginning is because it will take minimum 3 months to figure out how to use it because the..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7016411) LO Lucianna O. Office - Call Center Manager > "This data helps in making informed decisions to enhance our service." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) EK Edward K. Vice President of Operations > "My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808) LO Lucianna O. Office - Call Center Manager > "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) JD Jonathan D. Business Development > "The inventory module has been giving our company some heartburn." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151448) JR Jaclyn R. Dispatcher, ServiceTitan Champion > "They offer so many ways to dive deeper into the software and learn from each other including SparkSessions, EmberSessions and Torch Network." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6631187) WW Whitney W. Office Manager > "The biggest downside to ServiceTitan is how entirely dependent the business becomes on it." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) LO Lucianna O. Office - Call Center Manager > "It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) DB Dawn B. Office Manager > "Payroll was a nightmare and manually entering credit cards each transaction or daily runs to the bank with deposits." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6506639) ML Miguel L. Integrations > "Overall, this company has helped us to grow, so we will be sticking with them. But with the high prices the customer service must improve as..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7168322) TW Trevor W. owner > "Bad. Despite years of building out the Service Titan CRM within our company I am seriously considering switching to House call pro or one of..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6553056) WW Whitney W. Office Manager > "Over the last four years, I have learned so much about the depth of this system, and the best part is that the training is always right at..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) KH Kasey H. Owner > "It seem they are here to destroy small businesses to make more room for larger franchise" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7052261) HL Hunter L. VP of Operations > "Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) SG Summer G. Office Manager > "The system software was sold to us with a lot of features, but none of them actually worked for the business." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) SG Summer G. Office Manager > "It would probably work great for a very large company that does a lot of service work and has complicated projects that need to be tracked." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) MH Makaiya H. Service Construction Admin > "Some files and photos were getting corrupted, the photo upload was a bit too grainy." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563) LO Lucianna O. Office - Call Center Manager > "ServiceTitan has been a gamechanger for our call center operations." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) CH Connie H. Accounts Receivable > "Credit on accounts have locked up and I had to get tech support to fix it. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) Logan M. Office Admin > "ST has transformed our company, and has helped up define processes and procedures, and work more efficiently." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) MS Mark S. RSM > "They reached out to me and set up a call/meeting with promises to streamline the business. Once they had gathered my information, they lied..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6798095) HL Hunter L. Office Manager > "Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) CC Charles C. President > "Chaos, Chaos, Chaos. If you want to waste your companies time and never get anywhere, never get onboarded and ultimately ever get a chance..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660926) HL Hunter L. VP of Operations > "What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) MM Matt M. President > "We built our price book with way too much data and it overwhelmed the app." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6526849) JD Jonathan D. Business Development > "I love the data we are capturing from ServiceTitan." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151448) BB Ben B. Sales Manager > "Use of the same term for two separate functions creates confusion." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) OH Oscar H. CEO > "Love the customer service, my account manager \[sensitive content hidden\] was great everytime I needed anything." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) Erik J. Owner > "I never went live and never used the service. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7145990) SF Scott F. Office Manager > "They dedicate time to offer webinars and training that not only help you in the software, but help you grow your business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) OH Oscar H. CEO > "A bit complicated to set up." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) JS John S. CFO > "It is an important component to the success of our business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) ST Sasha T. Junior Digital Marketing Manager > "The mobile application built has limited capability compared to the desktop version." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) HL Hunter L. Office Manager > "It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) SG Summer G. Office Manager > "The cost of not only the implementation but the software price as well was more than we could justify." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) JP Joshua P. Outside Sales Representative > "It kept my whole HVAC sales / install team on the same page and logged info efficiently" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6591276) DP David P. Head of IT and Implementations > "Chat support, much to be desired, I know thats MOST companies, but for one that costs so much, its really annoying when the end user knows..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660703) BB Ben B. Sales Manager > "It has an excellent dashboard along with analytics and reporting" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) DD Danielle D. owner, manager > "I found onboarding to be challenging and wish I would have known more about what to expect" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105405) LO Lucianna O. Office - Call Center Manager > "I highly recommend ServiceTitan to any company looking to enhance their service management capabilities." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) CL Carrie L. Special Projects Manager > "The inability for the office side to see how the app operates on the tech side of things." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) RS Rick S. Overhead Door Nfld. Limited > "Great product, Service Titan's service is good and helpful, also customer's love getting notifications when our technicians are on route... " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6602754) AM Amber M. Dispatch > "I am not sure why payments that are deleted are still taken twice from a customer acct." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605131) ST Sasha T. Junior Digital Marketing Manager > "One area where ServiceTitan provides two groundbreaking enhancements that improve work management." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) SJ Steven J. Operations > "Takes quite a bit to on-board and learn the system due to the complexity of functions." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6553160) SF Scott F. Office Manager > "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) JG Jonathan G. Director of Plumbing > "Reporting on numbers can become tricky at times." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6805998) BS Brett S. Owner > "There is a good connection and communication between the office and the field because of the software." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605722) TH Tina H. Office Mgr. > "Onboarding was rushed. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107618) EK Edward K. Vice President of Operations > "I enjoy working with \[sensitive content hidden\] is always responsive and willing to assist." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808) JS John S. CFO > "Always Quickbooks to blame! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) SK Sanjeev K. Office Administrative Manager > "ServiceTitan is an all-in-one software solution for the HVAC industry." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) BL Brandon L. Service Manager > "It is a bit difficult at times to get reports the way I want them." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605367) SK Sanjeev K. Office Administrative Manager > "It can help a small organization grow and scale to new heights." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) CL Carrie L. Special Projects Manager > "It makes it difficult to troubleshoot when a tech has a question." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) LO Lucianna O. Office - Call Center Manager > "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) KB Katie B. Head of Customer Experience and Marketing > "It does soo much that it can be difficult to navigate, especially for new users." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309016) PH Paige H. Owner > "The mobile app and dispatch board are used daily at our plumbing service company, and they are very intuitive to understand." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___4743725) JM Jaroth M. Student > "I don't like some things about the graphic interface, the colors can be annoying in the night for example, and it may cause that some users..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) JM Jaroth M. Student > "I really like that you can manage really good, the data, the functions, the interface, works really great, i really love this software,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) JS John S. CFO > "Always Quickbooks to blame! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) ES Eric S. Gm > "The mapping and navigation works pretty well" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___2513858) JM Jaroth M. Student > "I don't like some things about the graphic interface, the colors can be annoying in the night for example, and it may cause that some users..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) SF Scott F. Office Manager > "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) LD Luke D. Business Systems Manager > "At times the support staff aren't helpful, and I have already tried most of the troubleshooting steps they suggest. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6667716) SF Stacy F. Owner > "ST integrates with everything, so if it isn't an already integration it has open API - it will work. But the core product I promise is going..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___2396487) JP Jacqueline P. Owner > "I will no longer refer customers to this company and I will be looking for a new CRM." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6590606) KC Kirk C. Training Manager > "The overall layout of the program is easy to use." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7149118) AP Amber P. S.T.E.V.I.E.- Service Titan Efficiency Verification and Implementation Expert > "Support is not always the easiest to deal with as well." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6490066) MH Makaiya H. Service Construction Admin > "We had a pretty good experience, it was a bit difficult to get someone to help us on certain things, but overall, this site helped us get to..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563) JP Jacqueline P. Owner > "Customer service is beyond terrible." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6590606) [View Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/) ## User interface [RazorSync](https://www.capterra.com/p/130989/RazorSync/) 4.30 (487) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) 4.32 (339) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting Integration 150 Important Activity Dashboard 120 Important RazorSync Top features 26/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/130989/RazorSync/#features) ServiceTitan 25/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/150053/ServiceTitan/#features) ### Recognition No recognitions have been awarded to RazorSync ServiceTitan is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support RazorSync Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceTitan Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RazorSync - By RazorSync - Located in United States - Founded in 2010 ServiceTitan - By ServiceTitan - Located in United States - Founded in 2012 ## Popular Comparisons [RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.30 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,476)](https://www.capterra.com/p/127994/Jobber/reviews/) $85/month Price $39/month 4.0 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-130989/Jobber-vs-RazorSync) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (491)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/150053-153475/ServiceTitan-vs-FieldPulse) [RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.30 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,670)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $85/month Price $2210/year 4.0 Features 4.4 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130989-174984/RazorSync-vs-QuickBooks-Enterprise) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/150053-194155/ServiceTitan-vs-BuildOps) [RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.30 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/) vs [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,523)](https://www.capterra.com/p/142390/FreshBooks/reviews/) $85/month Price $21/month 4.0 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130989-142390/RazorSync-vs-FreshBooks) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,476)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-150053/Jobber-vs-ServiceTitan) [RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.30 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/) vs [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,049)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) $85/month Price $235/month 4.0 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130989-189398/RazorSync-vs-QuickBooks-Online) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $259/month 4.2 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-150053/Service-Fusion-vs-ServiceTitan) [RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.30 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (491)](https://www.capterra.com/p/153475/FieldPulse/reviews/) $85/month Price Contact vendor for pricing 4.0 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130989-153475/RazorSync-vs-FieldPulse) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,743)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Contact vendor for pricing Price $79/month 4.2 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140363-150053/HouseCall-Pro-vs-ServiceTitan) [RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.30 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,743)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) $85/month Price $79/month 4.0 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130989-140363/RazorSync-vs-HouseCall-Pro) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) Contact vendor for pricing Price $35/month 4.2 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136363-150053/ServiceBox-vs-ServiceTitan)