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Field management software that serves small to medium businesses that provide field services across multiple industries, including electricians, plumbers, general contractors, pool services, and more.
Fergus is built for small to medium-sized trade businesses in plumbing, electrical, HVAC, building, etc. It helps improve success by providing clear control and visibility over all job management.
The thing I have loved most about Razorsync is it is very customer friendly. So easy to use, and to understand.
We have messed with the days of look back). Also if you miss putting in certain information before you create...the information is lost and you have to start all over again.
It has been a great asset to to use this with out technicians. Again, we aren't using it to it's full capacity but hopefully will get to that soon.
No inventory tracking, no training videos, training received was inadequate, salesman knew more than the guy that trained me.
The search tool is very easy to use, I like that you can easily search for anything within the date base and its not just by name. I do like the layout overall, it has good user abilities.
The presentation format appears a bit unprofessional in my opinion. We have used it for some estimating, then re-type the information into another system for managing payments and job status.
We don't utilize all the capabilities of this software and it is still fantastic for us. Super flexible so you can almost always accomplish what is desired.
It seems to be a software issue not a user issue which is disappointing when that was one of the main reasons I wanted to use the program in the first place.
A good way to track work in progress and schedule Labour. Would love to see more customised features around the Favorites setup for invoicing and quotes.
Apprentice on entry level subscription cant search for jobs unless he is assigned to it which is a pain (has no search bar option at all).
It integrates seamlessly to Xero which has made it very simple to implement. We like the ability to track staff when required and the fact that it has a full health and safety component also.
Setting up with suppliers in Australia was frustrating.
Fergus is a great system we are using to help with job scheduling and management of our workers and also great with invoicing jobs once completed, as it links with our xero account as well.
However I am restricted to just labour & materials.
Excited to see future improvements, and lastly, the team on the customer support help desk are awesome - you guys rock.
I have a limited function to use under my log in.
Felix L.: Hi, my name is Felix. I'm a chief of operations. I give RazorSync four out of five. And for more reviews, just click below. The biggest business problems I solve is obviously the scheduling of technicians that we have in different job sites and the quickness of being able to get to see them all in one place so we can properly allocate our resources. What I like the most about RazorSync is like I say, the fact that it easily shows you where is everybody and you're able to track all the stuff that any technician is doing, like the different aspects of the job, you can even track cost into it. And you can get an overlook of the different items that all the technicians are doing on a specific day or week or even month. So that saves a lot of time for planning purposes. For bigger job sites where you are doing different calls, it gets a bit tricky to be able to summarize the values through the whole project or the different hours spent on specific tasks. So that's a part that I will try to improve a little bit when you see the overall aspect of the job site at the end.
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Fergus
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Fergus
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