# Compare RazorSync vs Dynamics 365 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RazorSync and Dynamics 365 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130989-157279/RazorSync-vs-Dynamics-365

---

# RazorSync vs Dynamics 365 Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RazorSyncDynamics 3652/4 selected

[RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.3 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

[## RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.3 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/)

Starting Price

$85.00/month

Value-for-Money

4.3

Functionality

4

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

JV

AS

Based on [487 reviews](#user-reviews)

Positive

410

Neutral

61

Negative

16

[## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [5,834 reviews](#user-reviews)

Positive

5,147

Neutral

551

Negative

136

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,533 reviews from billing and invoicing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Not enough reviews

Feature ratings

Invoice Creation

3.4

Invoice Processing

3.5

Payment Processing

4.0

Credit Card Processing

\--

Quotes/Estimates

4.5

\--%Fit

Missing features

Feature ratings

Invoice Creation

4.5

Invoice Processing

4.3

Payment Processing

NA

Credit Card Processing

NA

Quotes/Estimates

NA

User satisfaction

User satisfaction

4.3

User reviews[487](https://www.capterra.com/p/130989/RazorSync/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.3

Customer support

4.5

User satisfaction

4.4

User reviews[5,834](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

$85Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Field management software that serves small to medium businesses that provide field services across multiple industries, including electricians, plumbers, general contractors, pool services, and more.

Best for

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## User reviews

Pros & cons

JV

Josh V.

owner

> "great customer service and easy to use software"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___6657948)

JC

James C.

Owner

> "adding tasks/jobs was very convuluted and clunky"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3814951)

VR

Verified Reviewer

Administrative

> "I work with RazorSync Daily, we can see schedule, it is a great tool for time management in our industry."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3765176)

BH

Brianna H.

Secretary, HR

> "We also have had over 6 instances where the Razor Sync invoicing and payments have caused customers to get..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

AA

Ashleigh A.

Sales

> "I like the layout being easy to read because it is not over crowded."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___5064091)

BH

Brianna H.

Secretary, HR

> "We have tried to get our Razor Sync to link to our Quick Books with tech support on multiple occasions which..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

TB

Tina B.

Office manager

> "RazorSync allows us to access our customer database, schedule appointments, and invoice all in one convenient..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977)

JT

Julie T.

admin

> "Seemed like less and less updates were being done, not really keeping up with the competitors."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3592984)

RD

Rob D.

Solution Specialist

> "I do like that it’s mobile."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___4740601)

TB

Tina B.

Office manager

> "Our technicians in the field can have difficulty processing credit cards or accessing the schedule if cell..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977)

JT

Julie T.

admin

> "The customizable options were great, now that we are using new software, I miss these features"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3592984)

HC

Heather C.

owner

> "We see that a CRM program would be tremendously helpful to our business, but unfortunately RS is costing a lot..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776234)

NC

Neal C.

Vice President

> "The real time information is very beneficial and I am able to input information on my laptop here at the office..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764964)

LH

LARRY H.

OWNER/PRESIDENT

> "I would not recommend using that, as the people in that organization appear to have little knowledge on how to..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609)

NB

Nicholas B.

Account Support Manager

> "Very many features to tailor the software to your needs, excellent customer service, great for having a central..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2291308)

HC

Heather C.

owner

> "Places don't seem to connect - for example customer notes will appear in one spot for administration, but then..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776234)

CP

Craig P.

Roving tech

> "Using an Apple phone I have relative ease and getting to the comments field and adding attachments or services"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2761910)

IW

Ian W.

Owner

> "I have had issues during taking payments of it not opening correct page and having to switch to phone to finish."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

SN

Samuel N.

Manager

> "RazorSync integrates a lot of features while keeping it workflow rather simple and understandable. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754777)

BH

Brianna H.

Secretary, HR

> "The set up did not go as well as we were told it would and a lot of our customer information was not transferred..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

TB

Tina B.

Office manager

> "As a small company our budget would be stretched with what most similar software companies charge, but RazorSync..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977)

LF

Lakisha F.

Office Manager

> "not able to generate a Accounts yearly statement profit and loss"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2765986)

BH

Brianna H.

Secretary, HR

> "Razor Sync is user friendly for the most part and I like that all customer info is in one place with unlimited..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

MM

Marc M.

Owner

> "Cross platform from PC to IOS is not the same and there is a learning curve."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2755404)

ML

Michael L.

President

> "Good for what we do helps keep track of work flow and is better than nothing. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764572)

IW

Ian W.

Owner

> "Waited for months to get a new card reader even after Customer Rep said they would send it."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

JA

Jay A.

Owner

> "Has nice features on desktop not so much on mobile devices."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776389)

MS

Michelle S.

Owner

> "text messaging capability far too limited. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754800)

NB

Nicholas B.

Account Support Manager

> "This field tracking software gets the job done at the end of the day."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2291308)

LH

LARRY H.

OWNER/PRESIDENT

> "The presentation format appears a bit unprofessional in my opinion. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609)

GD

Gabe D.

Managing Partner

> "Being able to talk to someone quickly, i also liked that we can create terminology."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754791)

HK

Helayne K.

Owner

> "The system slows down or shuts down almost every afternoon."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2765054)

AR

Adam R.

sales manager

> "This program provides a large amount of features that are very helpful for service companoes"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764559)

SB

Susan B.

Owner

> "Not able to get a tech on the phone very easily to work through a problem."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754806)

JC

Joanne C.

Operations Manager

> "However, for a little bit more money, you can get products that are easier on the eyes and mind, which is worth..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2881149)

SN

Samuel N.

Manager

> "The monthly cost for the software is high."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754777)

DL

Dawn L.

Manager

> "I like how easy it is to search and find customer information as well as add new customers."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754955)

MM

Marc M.

Owner

> "User interface can be slow to react."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2755404)

BD

Bret D.

Owner - Genral Manager

> "Vary easy to set up customers, schedule calls, mobile app, cloud based"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764906)

IW

Ian W.

Owner

> "Customer service has been an issue when I have used it."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

IW

Ian W.

Owner

> "I like the many reports you can look at to help run your business."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

LH

LARRY H.

OWNER/PRESIDENT

> "Not sure how that interface would work. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609)

[View Reviews](https://www.capterra.com/p/130989/RazorSync/reviews/)

Manish C.

Microsoft Admin

> "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945)

VR

Verified Reviewer

Analyst

> "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be logged in the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full picture and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

Zakaria G.

AQA

> "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833)

LB

Lucas B.

IT Service Desk Analyst

> "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all live in one..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MG

Matt G.

Director

> "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

RS

Radha S.

Legal Assistant

> "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize workflows, dashboards, and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

VR

Verified Reviewer

Analyst

> "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

Blake A.

IT Technician

> "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from tools our team already..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Blake A.

IT Technician

> "This is not a platform you just hand to staff and expect them to figure out, the learning curve is significant and it often feels like you need a dedicated person just to manage and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

VR

Verified Reviewer

Analyst

> "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall turnaround,..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

VR

Verified Reviewer

CEO

> "Sometimes it becomes slow and there are random bugs with invoicing and bank sync."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7150930)

CT

Cameron T.

IT Service Desk Analyst

> "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact with customers..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024)

AV

Arne V.

Controller

> "Often times there is another add-on, that it is easy to forget about needing configuration, because the native solution does not support certain function."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7169974)

LB

Lucas B.

IT Service Desk Analyst

> "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the flexibility to..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

JP

Jonathan P.

Digital Content Specialist

> "Navigating through the user interface and through different modules is bit challenging and the learning phase is kind of steep."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

Blake A.

IT Technician

> "For tracking donor relationships and managing contacts across our retail locations it's capable enough, and the reporting dashboards give leadership a decent view of operational..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Breanna G.

Onboarding Coordinator

> "It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

VR

Verified Reviewer

Sales Specialist

> "I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better visibility into customer and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7155474)

MG

Matt G.

Director

> "Functionality and many of the issues still exist, which makes it difficult to use and navigate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

RS

Radha S.

Legal Assistant

> "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MG

Matt G.

Director

> "I find Dynamics licenses and cost of maintenance are still very expense for the value provided."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

KA

Khyan A.

Manager

> "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full sales pipe..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

JS

Jack S.

Finance Director

> "It can feel heavy for teams that only need basic functionality."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372)

SS

Sarita S.

Lead software engineer

> "It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168307)

KA

Khyan A.

Manager

> "From a value perspective, it can feel expensive if you’re not fully utilising the features."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

LB

Lucas B.

IT Service Desk Analyst

> "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MS

Martina S.

VP

> "It often feels like a system built for administrators rather than everyday users."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264)

RS

Radha S.

Legal Assistant

> "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between systems."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

BL

Byron L.

Software Developer

> "The Fixed Asset Module is weird, it appears to be something that was developed back in the ages."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168689)

EW

Emma W.

Assistant Manager

> "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966)

EI

Eva I.

business process analyst

> "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

JP

Jonathan P.

Digital Content Specialist

> "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

MJ

Monica J.

Financial Analyst

> "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452)

VR

Verified Reviewer

Full Stack Developer

> "A great ERP to manage all the invoice related operations and data for large scale entities such as dental clinics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7179819)

Breanna G.

Onboarding Coordinator

> "Training new staff on it is difficult."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

KA

Khyan A.

Manager

> "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

Junaid E.

National IT Manager

> "performance can sometimes lags if not optimized correctly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

Eric N.

CRM Consultant

> "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275)

JK

Josie K.

Realtor

> "Had some security glitches and I was not able to easily retrieve my lost password and get into my account"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807)

MB

Matt B.

Senior Software Engineer at JEOL USA

> "The tool is pretty complete and when you use it, you can tell it was designed for businesses that want to better organise how they work after using Salesforce Sales Cloud."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7178410)

FARES H.

Accoutant

> "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830)

KA

Khyan A.

Manager

> "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a very capable..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

ZB

Zakaria B.

Sales rep

> "The interface can be unintuitive at times, requiring extra effort to navigate and customize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of business..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

EI

Eva I.

business process analyst

> "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

EM

Ezekiel M.

Systems Engineer

> "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and improved efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953)

CD

Christian D.

Manager

> "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

SK

Shamsher K.

Vertical Head

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and improve customer..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206)

AB

Andrew B.

Used Parts Assistant Manager

> "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641)

MW

Mateja W.

Consultant

> "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow among different..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

MG

Matt G.

Director

> "I also find the reporting is atrocious."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

KM

Karl M.

CISO

> "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356)

DF

Denika F.

Customer service

> "The synching sometimes was off and made it different to find my saved stuff."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770)

DR

David R.

Innovation director

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across departments..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060)

PG

Phani G.

accounts manager

> "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223)

VR

Verified Reviewer

Owner

> "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383)

TY

Teresa Y.

Project Manager

> "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195)

RR

Rachid R.

business development manager

> "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898)

VR

Verified Reviewer

designer

> "Solution costs can be somewhat steep, especially for small organizations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667)

SS

Sophie S.

Operations Manager

> "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988)

SA

Steven A.

Multimedia Specialist

> "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to using the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518)

IS

Intiaj S.

Owner

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together enhance..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800)

JrmC

Jérôme C.

Data analyst

> "The solution is light and not customizable enough"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499)

MT

Mary T.

President

> "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212)

MW

Mateja W.

Consultant

> "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

SS

Sergio S.

Ports Operations Manager

> "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752)

KC

Kajo C.

Ecom Exec

> "The learning curve is steep, especially if you aren't used to MS way of doing things."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828)

Sebastian P.

Chief Marketing and Customer Experience

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and improve customer..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818)

MM

Musa M.

Software Developer

> "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

AS

Ajay S.

Recruitment Manager

> "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation capabilities, though..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

JP

Jose P.

Senior Editos

> "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695)

Hicham M.

Freelance Character Designer

> "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765)

VR

Verified Reviewer

Principal

> "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

AV

Alexandra V.

People Business Partner

> "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

VR

Verified Reviewer

Health care administrator

> "Implementation could be complex without proper training and learning."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952)

VR

Verified Reviewer

Analyst

> "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

SE

Santiago E.

Coordinador de bodega

> "I consider the cost of one professional license is a bit expensive"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023)

KA

Khyan A.

Manager

> "From an SDR lens, the biggest win is visibility and structure in the sales pipeline."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

KA

Kalli A.

Instructor

> "Could be a little time consuming first couple of times you use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742)

[View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

## User interface

[RazorSync](https://www.capterra.com/p/130989/RazorSync/)

4.30 (487)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

4.37 (5,834)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

RazorSync

Top features

24/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics

[See all features](https://www.capterra.com/p/130989/RazorSync/#features)

Dynamics 365

17/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics

[See all features](https://www.capterra.com/p/157279/Dynamics-365/#features)

### Recognition

No recognitions have been awarded to RazorSync

Dynamics 365 is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

RazorSync

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dynamics 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RazorSync

-   By RazorSync
-   Located in United States
-   Founded in 2010

Dynamics 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

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