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RazorSync vs Dynamics 365: Which is a better fit?

Updated on February 16th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 11,646 reviews from Billing and Invoicing users.
% Fit
Missing features
Not enough reviews
Feature ratings
Invoice Creation
3.4
Invoice Processing
3.5
Client Management
NA
Payment Processing
4.0
Financial Management
NA
% Fit
Missing features
Feature ratings
Invoice Creation
4.5
Invoice Processing
4.4
Client Management
NA
Payment Processing
NA
Financial Management
4.5
User satisfaction
4.3
User reviews499
Ease of use
4.1
Functionality
4.0
Value for money
4.3
Customer support
4.5
4.4
User reviews5,790
Ease of use
4.1
Functionality
4.3
Value for money
4.1
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Field management software that serves small to medium businesses that provide field services across multiple industries, including electricians, plumbers, general contractors, pool services, and more.

Dynamics 365's plans can accommodate for households, individuals, or even enterprises.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Felix I
Chif of Operations
4.0

Felix L.: Hi, my name is Felix. I'm a chief of operations. I give RazorSync four out of five. And for more reviews, just click below. The biggest business problems I solve is obviously the scheduling of technicians that we have in different job sites and the quickness of being able to get to see them all in one place so we can properly allocate our resources. What I like the most about RazorSync is like I say, the fact that it easily shows you where is everybody and you're able to track all the stuff that any technician is doing, like the different aspects of the job, you can even track cost into it. And you can get an overlook of the different items that all the technicians are doing on a specific day or week or even month. So that saves a lot of time for planning purposes. For bigger job sites where you are doing different calls, it gets a bit tricky to be able to summarize the values through the whole project or the different hours spent on specific tasks. So that's a part that I will try to improve a little bit when you see the overall aspect of the job site at the end.

How Capterra sources reviews
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video-ff60a7d0-8421-4c70-7073-08db7e7d2253
Adoba Y
Product
4.0

Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.

How Capterra sources reviews
View all video reviews
User interface
130989 video thumbnail}
1 Video
157279 video thumbnail}
1 Video
130989
5 screenshots
157279
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

RazorSync

Top Features
27/50
  • Backup and Recovery
  • Bulk Send
  • Client Management
  • Compliance Management
  • Contingency Billing
  • Credit Note
  • Document Management
  • Dunning Management
  • Dynamic Pricing
  • Email Management
  • Event Logs
  • File Encryption
  • File Sharing
  • Financial Management
  • Fraud Detection
  • Master Data Management
  • Multi-Currency
  • Multi-Language
  • Process/Workflow Automation
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Billing Portal
  • Contact Database
  • Credit Card Processing
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Mobile Payments
  • Online Invoicing
  • Payment Processing
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Tax Calculation
  • Third-Party Integrations
  • Time & Expense Tracking
See All features
Hide Billing and Invoicing Software Features -

Dynamics 365

16/50
Show Billing and Invoicing Software Features +
RazorSync
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dynamics 365
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RazorSync
  • By RazorSync
  • Located in United States
  • Founded in 2010
Dynamics 365
  • By Microsoft
  • Located in United States
  • Founded in 1975
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