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RazorSync field management software serves small to medium businesses that provide field services in 85+ industries (electricians, plumbers, general contractors, pool services etc).
Independent business owners including designers, photographers, marketers, freelancers, consultants, florists, caterers, videographers, and many more!
The thing I have loved most about Razorsync is it is very customer friendly. So easy to use, and to understand.
We have messed with the days of look back). Also if you miss putting in certain information before you create...the information is lost and you have to start all over again.
It has been a great asset to to use this with out technicians. Again, we aren't using it to it's full capacity but hopefully will get to that soon.
No inventory tracking, no training videos, training received was inadequate, salesman knew more than the guy that trained me.
The search tool is very easy to use, I like that you can easily search for anything within the date base and its not just by name. I do like the layout overall, it has good user abilities.
The presentation format appears a bit unprofessional in my opinion. We have used it for some estimating, then re-type the information into another system for managing payments and job status.
We don't utilize all the capabilities of this software and it is still fantastic for us. Super flexible so you can almost always accomplish what is desired.
It seems to be a software issue not a user issue which is disappointing when that was one of the main reasons I wanted to use the program in the first place.
Plus, I can see the details at a glance and love the ability to integrate my own pictures so my clients and I can all see the beautiful eye catching graphics of my choosing.
Some of my clients were hesitant to switch from paper copies to online, but that is a generational issue. There is nothing about the software that I dislike.
Love love love HoneyBook. It has transformed my business organization and in prices client experience.
Very confusing switching over. I have been running my client management for over 4 years on my own.
Love this program and I am so thankful for the ability to schedule emails, to keep everything in one place, and how their inquiry forms integrate beautifully to our website.
I felt a little lost and overwhelmed when I first started using it.
I love the customization options in creating your own templates. I also love how the app and desktop versions seamlessly work together.
Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not.
Felix L.: Hi, my name is Felix. I'm a chief of operations. I give RazorSync four out of five. And for more reviews, just click below. The biggest business problems I solve is obviously the scheduling of technicians that we have in different job sites and the quickness of being able to get to see them all in one place so we can properly allocate our resources. What I like the most about RazorSync is like I say, the fact that it easily shows you where is everybody and you're able to track all the stuff that any technician is doing, like the different aspects of the job, you can even track cost into it. And you can get an overlook of the different items that all the technicians are doing on a specific day or week or even month. So that saves a lot of time for planning purposes. For bigger job sites where you are doing different calls, it gets a bit tricky to be able to summarize the values through the whole project or the different hours spent on specific tasks. So that's a part that I will try to improve a little bit when you see the overall aspect of the job site at the end.
Jane: Hi, I'm Jane. I have a small company with less than 10 employees and I give Honeybook a 3 out of 5 rating. Before Honeybook, we were linked to HubSpot, which is a large CRM product with a free element attached to it. We looked at and ultimately would have chosen to continue with Honeybook because it was a really good system that had pretty much everything we needed in it for a decent price. However, being based in the UK, Honeybook doesn't support outside of America at the moment, which was a huge blow because I fell in love with it. So the 3 out of 5 is due to them not supporting the UK yet. Otherwise, it would be a 5 out of 5. Getting started with Honeybook was really simple. Again, it follows a lot of the generalized accepted processes that we understand via Microsoft and via Google and kind of webpage design and everything was clear and easy to understand and you could set up a lot of stuff and it would automatically feed into other elements of the program. There was enough flexibility and ability to kind of alter wording and templates, et cetera, without it basically being like you are creating everything from scratch using a system that needs a level of technical knowledge. And it kind of would connect with pretty much any provider as well. So it was really, really useful and really simple to set up. It is a really useful piece of tech. I would play with it all, see what it can do for you in replicating what you're doing currently. I would also really, at the very beginning, think if you are going from just using no CRM or an older version of a CRM and you are moving over to something which a tool like this where effectively it's more than a CRM, it does everything, sit down and sort out your business processes and your paperwork and everything so that setting all that up is really straightforward and you can get people working on it really quickly rather than it being something that drags on for a while, which can happen as a small company.
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