# Compare RazorSync vs ServiceWorks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RazorSync and ServiceWorks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130989-183679/RazorSync-vs-ServiceWorks

---

# RazorSync vs ServiceWorks Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RazorSyncServiceWorks2/4 selected

[RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.3 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/)

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

[## RazorSync](https://www.capterra.com/p/130989/RazorSync/)[4.3 (487)](https://www.capterra.com/p/130989/RazorSync/reviews/)

Starting Price

$85.00/month

Value-for-Money

4.3

Functionality

4

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

JV

AS

Based on [487 reviews](#user-reviews)

Positive

410

Neutral

61

Negative

16

[## ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting Price

$948.00/year

Value-for-Money

3.6

Functionality

3.6

Ease of Use

3.5

Customer Service

3.6

Reviews Sentiment

WD

CG

AF

Based on [115 reviews](#user-reviews)

Positive

67

Neutral

22

Negative

26

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## Summary

* * *

Key features rated by users

Features selected based on 15,225 reviews from billing and invoicing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Not enough reviews

Feature ratings

Invoice Creation

3.4

Invoice Processing

3.5

Payment Processing

4.0

Credit Card Processing

\--

Quotes/Estimates

4.5

72%Fit

High performer

Feature ratings

Invoice Creation

3.8

Invoice Processing

3.4

Payment Processing

4.0

Credit Card Processing

3.3

Quotes/Estimates

3.7

User satisfaction

User satisfaction

4.3

User reviews[487](https://www.capterra.com/p/130989/RazorSync/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.3

Customer support

4.5

User satisfaction

3.6

User reviews[115](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Ease of use

3.5

Functionality

3.6

Value for money

3.6

Customer support

3.6

Price starts from

Price starts from

$85Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$948Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Field management software that serves small to medium businesses that provide field services across multiple industries, including electricians, plumbers, general contractors, pool services, and more.

Best for

1\. Appliance and HVAC 2. Cleaning Service 3. Pest Control Service 4. Auto Repair 5. Fleet Management 5. Electrical and Plumbing 7. Landscaping and much more

## User reviews

Pros & cons

JV

Josh V.

owner

> "great customer service and easy to use software"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___6657948)

JT

Julie T.

admin

> "Seemed like less and less updates were being done, not really keeping up with the competitors."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3592984)

VR

Verified Reviewer

Administrative

> "I work with RazorSync Daily, we can see schedule, it is a great tool for time management in our industry."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3765176)

JC

James C.

Owner

> "adding tasks/jobs was very convuluted and clunky"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3814951)

AA

Ashleigh A.

Sales

> "I like the layout being easy to read because it is not over crowded."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___5064091)

BH

Brianna H.

Secretary, HR

> "We also have had over 6 instances where the Razor Sync invoicing and payments have caused customers to get..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

JT

Julie T.

admin

> "The customizable options were great, now that we are using new software, I miss these features"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___3592984)

BH

Brianna H.

Secretary, HR

> "We have tried to get our Razor Sync to link to our Quick Books with tech support on multiple occasions which..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

TB

Tina B.

Office manager

> "RazorSync allows us to access our customer database, schedule appointments, and invoice all in one convenient..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977)

TB

Tina B.

Office manager

> "Our technicians in the field can have difficulty processing credit cards or accessing the schedule if cell..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977)

RD

Rob D.

Solution Specialist

> "I do like that it’s mobile."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___4740601)

HC

Heather C.

owner

> "We see that a CRM program would be tremendously helpful to our business, but unfortunately RS is costing a lot..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776234)

JC

Joanne C.

Operations Manager

> "However, for a little bit more money, you can get products that are easier on the eyes and mind, which is worth..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2881149)

LH

LARRY H.

OWNER/PRESIDENT

> "I would not recommend using that, as the people in that organization appear to have little knowledge on how to..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609)

NC

Neal C.

Vice President

> "The real time information is very beneficial and I am able to input information on my laptop here at the office..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764964)

HC

Heather C.

owner

> "Places don't seem to connect - for example customer notes will appear in one spot for administration, but then..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776234)

NB

Nicholas B.

Account Support Manager

> "Very many features to tailor the software to your needs, excellent customer service, great for having a central..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2291308)

IW

Ian W.

Owner

> "I have had issues during taking payments of it not opening correct page and having to switch to phone to finish."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

CP

Craig P.

Roving tech

> "Using an Apple phone I have relative ease and getting to the comments field and adding attachments or services"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2761910)

BH

Brianna H.

Secretary, HR

> "The set up did not go as well as we were told it would and a lot of our customer information was not transferred..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

SN

Samuel N.

Manager

> "RazorSync integrates a lot of features while keeping it workflow rather simple and understandable. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754777)

LF

Lakisha F.

Office Manager

> "not able to generate a Accounts yearly statement profit and loss"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2765986)

TB

Tina B.

Office manager

> "As a small company our budget would be stretched with what most similar software companies charge, but RazorSync..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2772977)

MM

Marc M.

Owner

> "Cross platform from PC to IOS is not the same and there is a learning curve."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2755404)

BH

Brianna H.

Secretary, HR

> "Razor Sync is user friendly for the most part and I like that all customer info is in one place with unlimited..."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754867)

IW

Ian W.

Owner

> "Waited for months to get a new card reader even after Customer Rep said they would send it."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

ML

Michael L.

President

> "Good for what we do helps keep track of work flow and is better than nothing. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764572)

MS

Michelle S.

Owner

> "text messaging capability far too limited. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754800)

JA

Jay A.

Owner

> "Has nice features on desktop not so much on mobile devices."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2776389)

LH

LARRY H.

OWNER/PRESIDENT

> "The presentation format appears a bit unprofessional in my opinion. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609)

NB

Nicholas B.

Account Support Manager

> "This field tracking software gets the job done at the end of the day."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2291308)

HK

Helayne K.

Owner

> "The system slows down or shuts down almost every afternoon."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2765054)

GD

Gabe D.

Managing Partner

> "Being able to talk to someone quickly, i also liked that we can create terminology."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754791)

SB

Susan B.

Owner

> "Not able to get a tech on the phone very easily to work through a problem."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754806)

AR

Adam R.

sales manager

> "This program provides a large amount of features that are very helpful for service companoes"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764559)

SN

Samuel N.

Manager

> "The monthly cost for the software is high."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754777)

DL

Dawn L.

Manager

> "I like how easy it is to search and find customer information as well as add new customers."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2754955)

MM

Marc M.

Owner

> "User interface can be slow to react."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2755404)

BD

Bret D.

Owner - Genral Manager

> "Vary easy to set up customers, schedule calls, mobile app, cloud based"

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764906)

IW

Ian W.

Owner

> "Customer service has been an issue when I have used it."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

IW

Ian W.

Owner

> "I like the many reports you can look at to help run your business."

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2767317)

LH

LARRY H.

OWNER/PRESIDENT

> "Not sure how that interface would work. "

[See full review](https://www.capterra.com/p/130989/RazorSync/#Capterra___2764609)

[View Reviews](https://www.capterra.com/p/130989/RazorSync/reviews/)

WD

Warren D.

Senior Appliance Expert

> "The vision of a unified platform that seamlessly integrates part ordering, scheduling, dispatching, and customer communication is..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

WD

Warren D.

Senior Appliance Expert

> "Our dispatch team has repeatedly requested that the map feature function as originally described: allowing us to view a technician’s..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

CG

Carole G.

Accounting Auditing Manager

> "Was told its user friendly and it will produce everything we need, yes if you're only dealing with COD customer it would be great, but..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7105594)

SS

Steven S.

owner

> "I can't make my own barcodes for sales items and I've asked multiple x's for someone to add my sales cost and have sent a reference..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7051225)

AF

Aubree F.

accounts receivable

> "We really like this program it has made a lot of things easier for our company invoicing estimates scheduling part orders customer..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299787)

WD

Warren D.

Senior Appliance Expert

> "Jobs are frequently assigned incorrect statuses, and the system contains an overwhelming number of job buckets and status options—many..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

SB

Stacey B.

CEO

> "Our favorite is the texting capability with our customers in their jobs and the part inventory and EVERY manufacturer part for..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4942507)

DS

Donna S.

CEO

> "The POS module was built on top of the existing jobs software, and does not always match the workflow for walking retail customers...."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6328893)

DP

Deepak P.

Owner

> "The mobile app makes it easy for our techs to update jobs in real-time."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

SS

Steven S.

owner

> "its easy to get someone to talk back with you, but they can't help you. and when I have issues, I get an email back saying its..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7051225)

MG

Matt G.

General Manager

> "I like the integration with payment processing and the mobile app."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

MG

Matt G.

General Manager

> "Our company was initially drawn to ServiceWorks due to the promise of comprehensive setup support and training, which, unfortunately,..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

SG

Sam G.

Owner

> "Keeping accurate service records and detailed job notes is a breeze!"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6308219)

WD

Warren D.

Senior Appliance Expert

> "The ordering process remains disorganized, and after the initial onboarding period, support has been minimal."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

WD

Warren D.

Senior Appliance Expert

> "What I appreciated most was the concept behind the software."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

RJ

Robert J.

Diagnostic technician

> "The loss of data, the various bugs and glitches, the lag when uploading things, and the lack of fixing bugs after pointing it out to..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6313283)

KO

Kelly O.

Office Manager

> "They are very helpful and actually answer your phone calls or service tickets in a impressive, timely manner."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6784304)

MB

Max B.

Owner

> "It feels like something some corporate dude made his team create in the early 2000's because mobile apps were all the crazy back then..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6883496)

JP

Jake P.

Sales

> "sensitive content hidden\] has been a huge help with answering all of our questions, and was a good sport about receiving the 3rd..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6809904)

MG

Matt G.

General Manager

> "As a result, we had to manually reconcile each ticket with our tax reports, which cost us hundreds of labor hours."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

SB

Susan B.

Office Manager

> "It's been very good to have the SD mobile link to the system, although there are issues with that too if the tech is not thorough in..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4835319)

SS

Steven S.

owner

> "I like service works but with every update my account gets worse."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7051225)

DS

David S.

President

> "It meets all of our needs as a service based Company."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778150)

MY

MEL Y.

Service Managert

> "Route sheet, maps, gps does not work as it should because it does not show the location of a truck in a real time; the order of the..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290554)

SB

Stacey B.

CEO

> "I love being able to customize our own invoices to show what we need it to for our business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4942507)

SB

Susan B.

Office Manager

> "A mix of frustration and benefits: ServiceWorks is not an easy program to use -- it takes a long time to train in and understand;..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4835319)

KS

Kerry S.

Manager

> "I like the ability to create jobs and monitor the service history on the job."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6304512)

DF

Dana F.

Owner

> "Messaging constantly crashing. And now payroll is SO messed up"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#SoftwareAdvice___6819293)

MI

Marion I.

Owner

> "ServiceWorks is a very high functioning CRM that helps us manage our appliance repair business very well. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290490)

DS

Donna S.

CEO

> "There were multiple errors resulting in missing invoices. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6328893)

MF

Michael F.

Owner

> "The templated notifications are very good."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778205)

LG

Luke G.

managing member

> "This company was great for the onboarding process, but when I had issues with the mobile app nothing was addressed."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6612790)

JH

Jennifer H.

Office Manager

> "it keeps peoples history of service together well"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6310392)

DO

David O.

Owner

> "Mad clients because their system stop sending out emails and text for a while."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6746358)

KO

Kelly O.

Office Manager

> "The cost compared to other providers is hands down the best value out there. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6784304)

SB

Susan B.

Office Manager

> "The special order parts chart for checking in parts can be a real pain when "tentative parts" are allowed to plug the chart up."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4835319)

DP

Deepak P.

Owner

> "Absolutely love how organized our team is now—ServiceWorks keeps us on track!"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

DO

David O.

Owner

> "Missing customer info, missing scheduleing stuff."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6746358)

DS

David S.

President

> "We made the switch to Service Works several years ago and it’s been a mostly positive experience."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778150)

MG

Matt G.

General Manager

> "It is even more frustrating when I have to spend time proving the issues to tech support or the developers."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

DP

Deepak P.

Owner

> "They have an awesome support team ready to help in every way."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

LG

Luke G.

managing member

> "I did not even make it through the onboarding process, and they still refused to refund the payment."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6612790)

JP

Jake P.

Sales

> "Really went above and beyond for us to earn our business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6809904)

DP

Deepak P.

Owner

> "A lot of times they go through system glitches."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

MY

MATT Y.

CLERK

> "DOES WELL IN KEEPING TRACK OF BILLING AND IS NICE TO HAVE ALL INFO STORED IN ONE PLACE."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299914)

MF

Michael F.

Owner

> "The emails and back end set up were the most challenging."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778205)

RC

Rick C.

manager

> "Updating tickets are easy"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6779178)

MG

Matt G.

General Manager

> "In some instances, the problems never seem to get fixed."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

DP

Deepak P.

Owner

> "Customer support is responsive and helpful."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

NA

Nicole A.

Secretary

> "For example, why is there like 5 save buttons for different sections when writing up a service ticket? Why can’t there be just one?"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290457)

AF

Aubree F.

accounts receivable

> "We really like being able to invoice and schedule from the same program"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299787)

BD

Brandon D.

lead tech

> "the moble app has issues with entering and deleteing items entered and has to be refreshed often"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6301706)

RC

Rick C.

manager

> "Easy to use schedule system and dashboard."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6779178)

DS

Dave S.

Secretary

> "App works mediocre on a good day, on-boarding is a disaster, and the financial reports the SW produces are unreliable."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#SoftwareAdvice___4852227)

MH

Moustafa H.

IT Field Tech

> "Dispatch and technicians were great in terms job postings and enrouting"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290533)

DO

David O.

Owner

> "Customer service was the worst of the worst."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6746358)

RM

Richard M.

President

> "The team at ServiceWorks are easy to deal with and very responsive."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6779205)

PM

Patrick M.

Technical sales support

> "It removes jobs from search when there is a glitch."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290481)

KL

Kevin L.

Owner

> "It’s been great to grow with Service Works as they are learning the bin cleaning industry."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4936703)

SL

SONJA L.

PROJECT OFFICE MANAGER

> "The price of the service has increased and is not really justifiable for the services that are received. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290527)

BD

Brandon D.

lead tech

> "easy to keep my calls in order and keep me on right track for day to day task"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6301706)

VC

Valerie C.

Appliance repair tech

> "They are constantly making updates and changes that makes the problems worse and don’t listen to what the problem actually is"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290593)

JM

John M.

Associate Manager

> "Its user friendly, the fact that its in cloud - we don't have to set up a lot of things to get access to it."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290580)

PW

Price W.

Owner - Operator

> "They could not answer questions, could not fulfill any of our wishes, it took days and sometimes weeks to get changes done, and when..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4138082)

CQ

Cesar Q.

Bin cleaner

> "I like that everything can be managed in one spot."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___5015370)

MT

Mark T.

President

> "The poor accounting features."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6305917)

KS

Kerry S.

Manager

> "I like the overall concepts and practicality of the way the software is put together and in the most part is very easy to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6304512)

HB

HEATHER B.

MANAGER

> "Lately we have had huge problems with inventory."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6304678)

JR

Jim R.

Admin

> "Tech support is decent although communication could be better."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290624)

AN

Audrey N.

Owner

> "The onboarding was terrible; the communications were awful; after letting multiple people know the program was not a good fit we..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4673628)

TB

Trish B.

owner

> "Enjoy having a cloud based system which give us more flexibility in how we run our business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4183249)

NO

NICOLE O.

OFFICE MANAGER

> "THE TRAINING, THE SUPPORT STAFF AND THE \[sensitive content hidden\] OF OPERATIONS THEY ARE ALL A JOKE!"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6301275)

SL

SONJA L.

PROJECT OFFICE MANAGER

> "The program is very easy to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290527)

SL

SONJA L.

PROJECT OFFICE MANAGER

> "There is a lack of consistency."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290527)

JR

Jim R.

Admin

> "Fairly easy to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290624)

TB

Trish B.

owner

> "This makes it impossible to use the accounting functions in ServiceWorks. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4183249)

JR

Jim R.

Admin

> "Easy to train new employees to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290624)

BS

Blake S.

owner

> "I also cannot see all my customers on a map; which is key to understanding my business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4104292)

ND

Nicola D.

Service technician

> "Easy to use straight forward and functions as it should"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299196)

SC

Steve C.

owner/operator

> "it doesn’t integrate with quick books and no one there known how to make it work its been going on for three years now."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4126479)

[View Reviews](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

## User interface

[RazorSync](https://www.capterra.com/p/130989/RazorSync/)

4.30 (487)

3.56 (115)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

RazorSync

23/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/130989/RazorSync/#features)

ServiceWorks

Top features

32/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/183679/ServiceWorks/#features)

### Recognition

No recognitions have been awarded to RazorSync

ServiceWorks is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

RazorSync

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ServiceWorks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RazorSync

-   By RazorSync
-   Located in United States
-   Founded in 2010

ServiceWorks

-   By Service Works
-   Located in United States
-   Founded in 2015

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Contact vendor for pricing

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