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Join over 90,000+ businesses sending communications around the world. Along with a 24/7 customer support team and 99.95% uptime SLA — businesses choose us because we’re always on for our customers.
Trumpia is used for marketing, operations, HR, customer service, and recruiting. Our technology is powerful enough for Fortune 500s but also easy & affordable enough for small businesses.
Our ClickSend Account Manager & Customer service are amazing. Very Friendly, helpful and Knowledgeable.
The product is so slow, sluggish, and horrible, I can’t even explain it. I don’t believe in negative reviews, but I have to warn others.
Great people great tool. Sensitive content hidden] Account Manager is just wonderful.
It's completely broken and only in the order of the newest messages. Customer support was the worst experience ive ever had.
I'm yet to use their every service. But their SMS is the best and they have integration with Zapier which makes it even amazing.
He legit yelled and told me I was a scam the entire call. I will do everything I possibly can to make sure this company fails due to my experience with their "USA Sales leader.
My experience with ClickSend was very good. It is an excellent choice for businesses that need an easy-to-use platform for sending SMS, emails, and voice messages.
In some cases the page was lagging for a few seconds.
Solid and reliable, with a relatively intuitive UI. Pleasant and painless sales experience, and excellent support thereafter.
Multiple lists dont get cross referenced, the scheduling fails and it does not tell you it has failed.
Trumpia has been an excellent resource for our company for over 3 years now. The ease of use, great communication, and highly effective marketing tools make working with Trumpia all the better.
Website is a little hard to navigate and a bit overwhelming. Some messages fail to send.
Great people who are willing to help you be successful. The support team really does go above and beyond and is a differentiator among competitors.
We then discovered many issues with our text campaign including texts not being sent to many of our recipients. The tracking was also very confusing to decipher.
I love how easy it is to use and the platform is great. Most important is the Customer Support.
I don’t like the fact that we are Charged for failed messages. Would love to be able to set a candidate into a set list.
Allen: Hey, my name is Allen. I am the President of physiotherapy and rehab company, and I give ClickSend a 5 out of 5. We were looking for a software that would be able to integrate to our CRM to be able to send automated text messages and some other conversational type messages. We were looking at Project Broadcast but when we found ClickSend, we found an all-in-one solution because they also do print, letters and postcards, which we found helpful with our lead follow ups as well, and tying into our CRM. So overall, it was a better choice for us. Right from the start, I had a lot of questions when I was looking at ClickSend, when it came to their pricing, their structure, the quality of their print work, but every single question I had for their customer service, it was always through chat, but it was always an immediate response. They were very kind, they were very, very helpful, and they followed up with me afterwards via email with resources. So it was a very easy decision making process and buying decision. Their costs were very competitive. The quality of the print work was great. Fast shipping times as well. The text messages were integrated really well with our CRM, so it was a really easy choice to make, and I think their customer service, help and quality of their work really made it stand out. Getting started with ClickSend was rather easy. If I remember correctly, it's been a while, but I think I just had to upload a credit card to purchase some credits. And from there I used the API key to connect to my CRM, and I started scheduling out messages in ClickSend to trigger with some email automations and other tags that we had set up in our CRM. So overall, it was a very simple, smooth process. I do remember some questions obviously coming up during the onboarding process, and again, their customer service was super helpful to quickly answer those and get us up and starting really quickly, within a matter of days. If you're considering using ClickSend, I definitely would suggest just try it out. I think they give you a couple of credits to try and if not, it's just a couple of bucks. Just add some credits in, send yourself a mailer, send yourself some text messages, engage with it, go through. They have a lot of reporting functions as well. You've got nothing to lose.
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ClickSend
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