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From chair renters to multi-location salons, Insight Software is used by over 8,000 growing businesses and 50,000 users in the United States, Canada and around the world.
#1 AI powered software solution for salons, spas, and medspas. Zenoti powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control.
Definitely do your research, there are much better salon software brands out there. So happy we finally made the move and saved money with so much more that benefits us and our clients.
Difficult to use, difficult to learn, terrible customer support, very little training or assistance with set-up. Lots of reports, however, most of them are pretty useless.
It is very reliable and the customer service is excellent. I use the cloud version with online booking being one of the many benefits.
What I am most upset about was them turning off my program when I tried to call not once but twice to make a payment with them.
The customer support and sales staff have been fantastic. Incredibly nice and patient as I got the system up and going, and they've continued to be helpful as I tweak things here and there.
The reports were confusing, more so than any other software I've used.
I love the ease of reports and download to quickbooks for simplified bookkeeping process. The online booking is excellent for customer convenience and retention.
I was very scared to get a new system in the shop. But after it was all set up and working for about six months.
It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.
Horrible, and its getting worse. Just got off the phone with customer service and i couldn't understand a word.
The software is amazing and have many features, but for us what we love about zenoti the most is the customer service we get from our team.
American date layout can be frustrating and confusing.
Nothing short of amazing. I really appreciate the team for taking care of our needs so effortlessly.
3 Months of setting up software. When I asked for them to cancel, there is no one to talk too.
Equally impressive has been the training - not only Zenoti University which allows everyone in the salon to go at their own pace and level but the face to face follow up which has been outstanding.
This is an expensive switch both in time, energy and I general much more expensive than the experience of Mind body. I regret daily on switching.
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