# Compare ZENOTI vs Vagaro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Vagaro and ZENOTI based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/131057-153752/ZENOTI-vs-Vagaro --- # Vagaro vs ZENOTI Features and Cost Comparison Last updated July 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: VagaroZENOTI2/4 selected [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,268)](https://www.capterra.com/p/131057/ZENOTI/reviews/) [## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $23.99/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [3,642 reviews](#user-reviews) Positive 3,432 Neutral 120 Negative 90 [## ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,268)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting Price $300.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.6 Reviews Sentiment Based on [1,268 reviews](#user-reviews) Positive 1,105 Neutral 95 Negative 68 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,179 reviews from medical spa software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Appointment Management 4.7 HIPAA Compliant 4.3 For Medical Spas 4.3 Client Management 4.4 Payment Processing 4.5 84%Fit High performer Feature ratings Appointment Management 4.6 HIPAA Compliant 4.7 For Medical Spas 4.5 Client Management 4.5 Payment Processing 4.5 User satisfaction User satisfaction 4.7 User reviews[3,642](https://www.capterra.com/p/153752/Vagaro/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.6 User satisfaction 4.4 User reviews[1,268](https://www.capterra.com/p/131057/ZENOTI/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.6 Price starts from Price starts from $23.99Flat Rate, Per Month - Free version - Free trial Price starts from $300Per Month - Free version - Free trial Best for Best for Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises. Best for #1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control. ## User reviews Pros & cons SAL Sai Akshith L. Assistantship > "Vagaro provides a reliable and scalable platform for managing client appointments and business operations smoothly, making it a solid tool for service..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7178484) AN Amanda N. Owner > "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691) DB Diane B. Owner > "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance. While..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) Carlos B. Owner > "After purchasing the hardware, we quickly discovered that the system is highly restrictive and essentially locked down, limiting our ability to integrate..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) CT Courtney T. Business Owner > "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440) JH Julie H. Owner and Licensed Esthetician > "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING" a..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212) MG Mailen G. Client > "Overall, Vagaro is a powerful business management tool, especially for salons, spas, and service-based businesses. Once you get familiar with the platform, it..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) JB Julia B. Owner Esthetician Massage Therapist > "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465) TM Tasha M. Cosmetologist > "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and seamless." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867) AW Ashley W. Massage therapist > "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not very..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725) TC ToE C. Owner > "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in real..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363) AS Arne S. Esthetician > "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary to add..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136) Monica D. OWNER > "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment processing,..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028) BL Barbara L. Owner stylist > "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly delayed I..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905) DB Devin B. Salon hairstylist > "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713) HT Holly T. Owner and nail artist > "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001) CA Chanelle A. Hairstylist > "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) JY Joanna Y. Owner > "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519) DK Donna K. Owner > "There are great tools to utilize such as forms that you can create and customize to fit the needs of your business. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160225) Ramika G. Salon owner > "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894) MW Madison W. Esthetician > "The interface is clean and makes booking, managing clients, and running my business seamless and efficient." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173) GU Gaby U. Salon owner > "There’s not enough tailoring options for non-hairstylists to use for client appointments times." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210) SN Sheri N. Cosmetologist owner > "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142) NC Nicky C. MANAGER > "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211) AS Arne S. Esthetician > "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I run..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136) Carlos B. Owner > "What made the situation even more frustrating was learning about the strict no-return policy only after realizing the hardware would not meet our operational..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) MG Mailen G. Client > "Vagaro is a very complete plattorm for managing appointments, scheduling, and client bookings." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) JE Juliana E. Owner > "The app constantly glitches when doing basic tasks like looking at past appointment dates." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222) TR Tammi R. Salon Owner > "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509) ND Nicole D. Massage therapist > "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144) DB Diane B. Owner > "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) NC Nicole C. Esthetician > "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211) DB Donielle B. Licensed esthetician CEO > "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829) Carlos B. Owner > "This was not clearly communicated during the sales process and did not align with the flexibility and scalability that were presented to us." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) MC Maisie C. Owner CEO > "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134) CE Carissa E. Esthetician > "A common and significant complaint is that the online booking interface for clients can be temperamental." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683) PK Patrick K. Vice President at JPK and Associates, Inc. > "The performance reports and customer profile management with historical data are also very intuitive to get used to." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7165867) LW Lauren W. Owner > "I don’t like when I have to add money on extra service like website and forms etc." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452) CA Chanelle A. Hairstylist > "The online booking system is convenient for clients and helps reduce back-and-forth scheduling." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) TR Toni R. Owner > "I also don't like the new way of character counting for text message promotions." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648) HT Holly T. Owner and nail artist > "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001) DB Diane B. Owner > "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) MM Melissa M. Owner Esthetician > "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment reminder..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242) Samantha E. Owner Operator > "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532) LJ Lauren J. Salon booth owner > "Scheduling and appointment management are the best features of this platform." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566) Carlos B. Owner > "Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) CA Chanelle A. Hairstylist > "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) SB Shannon B. Cosmetologist > "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487) ND Nicole D. Massage therapist > "It is a great system for client management and scheduling as well as appointment management." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144) John G. Owner and CFO > "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) MC Melanie C. Acupuncturist, Owner > "Having my patients able to book and reschedule themselves is a time saver." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178) TD Traci D. Hairstylist > "If Vagaros system goes down I can’t access my clients stuff therefore I am" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426) NT Nicole T. Owner > "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498) VA Valentina A. Owner > "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is not..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032) ND Natalie D. Lead Trainer > "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513) VR Verified Reviewer Driver > "I don’t like having to retype my password every time when accessing the app." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856) SB Sarah B. Owner > "Vagaro transferred my data from my previous company saving me a lot of time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839) KS Kristin S. Massage Therapist > "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547) SF Stacey F. Founder > "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931) MG Mailen G. Client > "Some parts of the interface are not very intuitive, especially when setting up advanced options." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) Samantha E. Owner Operator > "Very easy tool for scheduling and appointment management as well as payment processing." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532) MC Morgan C. Hair stylist > "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702) MH Maranda H. Cosmetologist > "I love the drag & drop email builder to make templates for future use" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903) MC Michelle C. Assistant Salon manager > "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple as..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036) AW Ashley W. Massage therapist > "I like being able to send out emails after clients receive a service" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725) VC Vee C. Owner-operator > "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686) KM Kenny M. Owner > "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482) TS Tamar S. Owner > "It’s confusing how the Cilent has to sign before providing a card to process." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927) KD Kristle D. Aesthetician > "I love that I can schedule my emails & customize it how I want too." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203) SB Shannon B. Cosmetologist > "My clients are connstantly textimg me because something isn't working when trying to book online." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487) Ramika G. Salon owner > "Everything you need for your finances, services, follow ups, reminders and user friendly." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894) John G. Owner and CFO > "Also crashed multiple times, especially when creating new appointments and changing pricing or service times." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) TS Tawana S. Estheticain > "The software has been a great upgrade for my growing business; with all the different features, I am pleased with the aesthetic of it." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160054) SP Sivan P. Owner > "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779) MB Mona B. Salon suite owner > "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for because..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192) CT Courtney T. Business Owner > "The monthly subscription can be expensive, especially for small businesses." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440) BL Barbara L. Owner stylist > "I love that you can call and talk to knowledgeable techs in the customer service department the best." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905) KM Kenny M. Owner > "Paypro mini loses connection to paypro every day. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482) MR Mekaela R. Esthetician > "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits," [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519) Carlos B. Owner > "We were left with a costly setup that does not function the way we were led to expect." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) [View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/) ME Mckinzey E. Marketing Specialist > "ZENOTI also offers robust tools for patient management, reporting, and communication, allowing us to save time on administrative tasks and focus more on..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7168422) Caitlin Q. Owner > "Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664) ME Mckinzey E. Marketing Specialist > "The platform provides a comprehensive set of tools that help streamline daily operations, improve scheduling efficiency, and enhance the overall patient..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7168422) AN Aubrey N. Office Manager > "We did face some challenges during onboarding due to the amount of setup required, and there were a few issues during that process. While there are many..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7179284) DO David O. General Manager > "Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure client..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) DO David O. General Manager > "One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) ZB Zenan B. Managing partner > "There is a learning curve, but once the system is set up properly, it gives us useful tools to manage operations, increase repeat visits, and build..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7177280) ZB Zenan B. Managing partner > "Setting up promotions, loyalty rewards, membership rules, redemption settings, and certain booking configurations can be less intuitive than expected." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7177280) JF Jeannine F. Owner, Nurse Practitioner > "The onboarding team ( \[sensitive content hidden\]) were all so patient and helpful as I navigated my way through sending my forms and services etc and..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850) KH Kevin H. Owner - Manager > "Recently I came across a billing issue and for some reason I was not able to reach the billing team even after several attempts from my part." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7154800) DO David O. General Manager > "Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) Caitlin Q. Owner > "It was so over built that simply changing the pricing of a product required going into several different places to do so." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664) EB Erika B. Massage Therapist > "It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) AM Abbie M. Clinical assistant > "There is no ability for your staff to practice operations until you have launched so everyone feels incredibly unprepared for daily, weekly, and monthly..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6811289) EB Erika B. Massage Therapist > "There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) PN Patricia N. Owner > "I feel like the ability to search for educational videos I need in the platform is not easy for example I wanted to search add-ons when I typed it in the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6816509) Nicole R. Business Operations > "They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season!" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7089210) EB Erika B. Massage Therapist > "Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) ME Mckinzey E. Marketing Specialist > "The platform is intuitive and helps improve workflow across multiple departments." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7168422) KO Kim O. Practice Manager > "At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) JP Jakob P. Business Systems Manager > "Zenoti has been great for running our all our activity within our clinics, the most beneficial part though would be the seamless experience between..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6752856) MC Michelle C. Assistant Salon manager > "there are also a number of things that I do not like about with ringing up products on a ticket/invoice and that I have to re-enter the stylist initials..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197) KP Karen P. Assistant Manager > "We have 3 locations and Zenoti was so patient with us so that we could go live with each location at separate times allowing us to focus on the training..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6425748) AN Aubrey N. Office Manager > "We had a lot to onboard initially, and there were some issues during that process." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7179284) LW Leah W. Practice Manager > "The amount of information and customization available can be overwhelming but once you have it set up with the help of your Zenoti success team, it makes..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6471704) KO Kim O. Practice Manager > "Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) BB Brady B. Owner > "The migration of all my data, including payment tokens, forms, etc. was pretty impressive also." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7006582) DB Destinie B. Patient Coordinator > "It's something not easily transferable to employees and requires a lot of attention to train coworkers." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7025180) Jacinda P. Vice President of Store and Franchise Operations > "Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128656) RY Rachel Y. Owner, Trichologist, Hair Extension Specialist, Educator > "Figuring out where certain features were located was a bit challenging at first, even with training." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7021200) JB Jonathan B. Director > "We recently transitioned from Square to Zenoti, as our medispa required a more robust and comprehensive platform to support our growing needs. While the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6842460) AL Amy L. Salon and spa owner > "Training isn’t showing up anymore?" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447) EG Emily G. NURSE PRACTITIONER > "Robust, all in one platform that has many features to help my med spa." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451) DR Danielle R. Director of Operations > "Cons - Organization of EMR charting, including photos and settings are difficult to navigate through, needing help from support frequently, being forced to..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5012573) JD Johna D. Director of Operations > "Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7047597) Gabrielle T. Brand Designer, Social Media and Marketing Manager > "There are some system settings that can be difficult to work around sometimes." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6878743) ZB Zenan B. Managing partner > "We appreciate that Zenoti supports both day-to-day business needs and long-term growth." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7177280) EC Ethan C. COO > "Any communication that comes through the actual support portal on the zenoti dashboard takes WAY too long to respond." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6449866) JF Jeannine F. Owner, Nurse Practitioner > "Liking alot that leads coming in through website sts firecylg integrated into zenoth." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850) MC Michelle C. Assistant Salon manager > "I absolutely am not a fan of booking appointments on zenoti especially rebooking a guest from their invoice." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197) EG Emily G. NURSE PRACTITIONER > "The system is highly customizable which was very important for me as a business owner." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451) SF Samantha F. Director of Operations > "One main issue was with the transfer of data into a patient gallery." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6493410) KO Kim O. Practice Manager > "We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) KW Kerri W. Owner and Nurse > "It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097) AN Aubrey N. Office Manager > "Scheduling is very user-friendly, and the checkout process is simple and efficient." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7179284) TA Traci A. Operations Manager > "Nothing works and it takes support FOREVER TO respond and complete open tickets." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6437522) JK Jenyce K. VP of Operations > "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000) ED Erin D. Operations > "The reporting can be a little restrictive at times despite how customisable they are." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6820739) JK Jenyce K. VP of Operations > "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000) FP Folake P. Owner > "With all the add ons there is extra cost especially when you have multicentres" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6647333) AL Amy L. Salon and spa owner > "The support before integration and the steps were very detailed and on schedule." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447) VM Veronique M. Owner > "Hard to reach sales after the deal is done - i need some info from him but unable to have him reply" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6804936) TK Tianna K. HAirdresser > "The integration and the way that it keeps you informed within the salon practices and also supports the success of the salon" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6765112) LO Lori O. Massage Therapist > "Fortunately, we have not updated all of our devices (our entire front desk staff revolted and refuses to run the V2 update), so I could take a photo of the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5020789) IM Ivy M. Client Care Coordinator > "The system is very customizable to the business needs." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7158527) ST Simone T. Management team > "It's difficult to navigate." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7112224) AL Alina L. Program Manager > "We were excited to have guidelines in the photo captures integrated in the forms." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7026595) LH Larry H. CEO > "In IT for 40 years, Poor Design- have to jump around to different areas to complete a task, not well thought out(not from an owners perspective), Poor..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#SoftwareAdvice___6027285) TB Tina B. Executive Assistant > "The integrated zoom, email, and texting features are extremely beneficial." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7068311) KW Kerri W. Owner and Nurse > "They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097) TP Teresa P. Campus Director > "Additionally, the ability to access the platform from anywhere provided flexibility and convenience, which is essential in a fast-paced environment." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6494033) SW Sara W. Manager > "Sometimes a little glitchy, sometimes a little fussy." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6443081) KO Kim O. Practice Manager > "Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) KV Katherine V. Spa Manager > "Technical support is hard to come by and the tech support agents do not always fully understand the questions you're trying to ask." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6802328) LM Lauren M. Owner-Practice Manager > "Really appreciated the reporting capabilities as well as the built in marketing for emails and texts to our guests." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6568204) KY Kaitlyn Y. Office Manager > "My employes struggle using the app compared to the desktop version." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6648759) RL Rachel L. Manager > "Overall, my experience is positive, everything is professional, and platform offers many useful features once you get familiar with the system" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7150580) MF Melissa F. BDM-Business Development Manager > "Their approach, which seems geared towards extracting additional fees for basic functionalities, suggests a profit-driven ethos that neglects the needs of..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) LF Laura F. Manager of Operations > "Her insights into optimizing our operations within Zenoti have already proven beneficial. Although we’re still in the early stages of going live, we’re..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6650128) MF Melissa F. BDM-Business Development Manager > "In conclusion, while Zenoti offers valuable features, the lack of proactive support and additional charges for essential functionalities detract from its..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) AA Alonzo A. Founder > "The QuickBooks and payroll integration has been a time saver for us." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7058560) KL Kelly L. Spa Director > "The SSG also shows up oddly on my summary reports." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6846168) PB Paul B. Owner > "A full featured product that eliminates the need for integrating a variety of solutions for different business needs." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6401072) MF Melissa F. BDM-Business Development Manager > "Furthermore, the response from Zenoti support was less than satisfactory, offering to add 7500 emails for an additional $200 instead of acknowledging the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) LF Lisa F. Business Development Manager > "I appreciate their clear communication, patience, and willingness to guide us through each step." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7150547) SK Sheldon K. Spa Director > "So if you step away from your desk and get delayed all your progress is instantly lost when working on reports, email campaigns, etc. " [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6287851) YL Yeliz L. Manager > "Once everything is set up Zenoti works very well and makes both booking appointments easy for both staff members and for customers." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699) AM Angel M. Manager > "Formatting forms was difficulty just because I had never done it before" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6634607) HC Hugo C. Business Manager > "What I liked most about Zenoti was the combination of a supportive team members like \[sensitive content hidden\], and the wide range of powerful features it..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6805105) KY Kaitlyn Y. Office Manager > "The app can be tricky to use and navigate at times." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6648759) [View Reviews](https://www.capterra.com/p/131057/ZENOTI/reviews/) ## User interface 4.67 (3,642) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) 4.45 (1,268) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Vagaro Top features 41/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/153752/Vagaro/#features) ZENOTI 39/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/131057/ZENOTI/#features) ### Recognition Vagaro is recognized as a top-rated tool in 4 Capterra Shortlist reports ZENOTI is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Vagaro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ZENOTI Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Vagaro - By Vagaro - Located in United States - Founded in 2009 ZENOTI - By Soham Inc dba Zenoti - Located in United States - Founded in 2010 ## 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