# Compare ZENOTI vs Vagaro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Vagaro and ZENOTI based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/131057-153752/ZENOTI-vs-Vagaro --- # Vagaro vs ZENOTI Features and Cost Comparison Last updated May 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: VagaroZENOTI2/4 selected [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) [## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $23.99/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [3,634 reviews](#user-reviews) Positive 3,425 Neutral 120 Negative 89 [## ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting Price $300.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.6 Reviews Sentiment Based on [1,259 reviews](#user-reviews) Positive 1,095 Neutral 95 Negative 69 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,098 reviews from medical spa software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Appointment Management 4.7 HIPAA Compliant 4.3 For Medical Spas 4.3 Client Management 4.4 Payment Processing 4.5 84%Fit High performer Feature ratings Appointment Management 4.6 HIPAA Compliant 4.7 For Medical Spas 4.5 Client Management 4.5 Payment Processing 4.5 User satisfaction User satisfaction 4.7 User reviews[3,634](https://www.capterra.com/p/153752/Vagaro/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.6 Customer support 4.6 User satisfaction 4.4 User reviews[1,259](https://www.capterra.com/p/131057/ZENOTI/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.6 Price starts from Price starts from $23.99Flat Rate, Per Month - Free version - Free trial Price starts from $300Per Month - Free version - Free trial Best for Best for Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises. Best for #1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control. ## User reviews Pros & cons DB Diane B. Owner > "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance...." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) AN Amanda N. Owner > "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691) CT Courtney T. Business Owner > "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440) JH Julie H. Owner and Licensed Esthetician > "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212) Monica D. OWNER > "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028) JB Julia B. Owner Esthetician Massage Therapist > "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465) TM Tasha M. Cosmetologist > "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867) AW Ashley W. Massage therapist > "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725) TC ToE C. Owner > "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363) AS Arne S. Esthetician > "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136) DB Devin B. Salon hairstylist > "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713) BL Barbara L. Owner stylist > "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905) CA Chanelle A. Hairstylist > "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) John G. Owner and CFO > "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) MW Madison W. Esthetician > "The interface is clean and makes booking, managing clients, and running my business seamless and efficient." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173) VA Valentina A. Owner > "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032) NT Nicole T. Owner > "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498) HT Holly T. Owner and nail artist > "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001) SN Sheri N. Cosmetologist owner > "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142) JY Joanna Y. Owner > "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519) AS Arne S. Esthetician > "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136) Ramika G. Salon owner > "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894) TR Tammi R. Salon Owner > "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509) GU Gaby U. Salon owner > "There’s not enough tailoring options for non-hairstylists to use for client appointments times." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210) DB Diane B. Owner > "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) John G. Owner and CFO > "Also crashed multiple times, especially when creating new appointments and changing pricing or service times." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) DB Donielle B. Licensed esthetician CEO > "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829) NC Nicky C. MANAGER > "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211) MC Maisie C. Owner CEO > "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134) JE Juliana E. Owner > "The app constantly glitches when doing basic tasks like looking at past appointment dates." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222) Simple R. Senior executive HR > "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614) John G. Owner and CFO > "Online program is very slow (line ups at front desk due to waiting on software pages to load." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) CA Chanelle A. Hairstylist > "The online booking system is convenient for clients and helps reduce back-and-forth scheduling." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) WL Whitney L. Owner > "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who booked..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113) HT Holly T. Owner and nail artist > "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001) ND Nicole D. Massage therapist > "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144) MM Melissa M. Owner Esthetician > "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242) NC Nicole C. Esthetician > "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211) LJ Lauren J. Salon booth owner > "Scheduling and appointment management are the best features of this platform." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566) CE Carissa E. Esthetician > "A common and significant complaint is that the online booking interface for clients can be temperamental." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683) CA Chanelle A. Hairstylist > "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) LW Lauren W. Owner > "I don’t like when I have to add money on extra service like website and forms etc." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452) ND Nicole D. Massage therapist > "It is a great system for client management and scheduling as well as appointment management." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144) TR Toni R. Owner > "I also don't like the new way of character counting for text message promotions." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648) MC Melanie C. Acupuncturist, Owner > "Having my patients able to book and reschedule themselves is a time saver." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178) DB Diane B. Owner > "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) ND Natalie D. Lead Trainer > "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513) Samantha E. Owner Operator > "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532) SB Sarah B. Owner > "Vagaro transferred my data from my previous company saving me a lot of time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839) SB Shannon B. Cosmetologist > "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487) SF Stacey F. Founder > "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931) AH Alyssa H. Salon Coordinator > "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800) Samantha E. Owner Operator > "Very easy tool for scheduling and appointment management as well as payment processing." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532) TD Traci D. Hairstylist > "If Vagaros system goes down I can’t access my clients stuff therefore I am" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426) Monica D. OWNER > "Their widgets and links, as well as the software's look and feel, are very professional." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028) John G. Owner and CFO > "Also, You can't see a report with the receipt total from a clients service." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) MH Maranda H. Cosmetologist > "I love the drag & drop email builder to make templates for future use" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903) VA Valentina A. Owner > "The platform also looked outdated and the client facing software is clunky and frustrating to use. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032) AW Ashley W. Massage therapist > "I like being able to send out emails after clients receive a service" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725) VR Verified Reviewer Driver > "I don’t like having to retype my password every time when accessing the app." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856) KM Kenny M. Owner > "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482) KS Kristin S. Massage Therapist > "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547) KD Kristle D. Aesthetician > "I love that I can schedule my emails & customize it how I want too." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203) MC Morgan C. Hair stylist > "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702) Ramika G. Salon owner > "Everything you need for your finances, services, follow ups, reminders and user friendly." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894) MC Michelle C. Assistant Salon manager > "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036) MB Mona B. Salon suite owner > "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192) VC Vee C. Owner-operator > "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686) BL Barbara L. Owner stylist > "I love that you can call and talk to knowledgeable techs in the customer service department the best." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905) TS Tamar S. Owner > "It’s confusing how the Cilent has to sign before providing a card to process." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927) MR Mekaela R. Esthetician > "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits," [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519) SB Shannon B. Cosmetologist > "My clients are connstantly textimg me because something isn't working when trying to book online." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487) Md Alam K. freelancer > "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197) SP Sivan P. Owner > "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779) LR Lisa R. Hair stylist > "I love the extensive records that I can access for clients and for business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131093) CT Courtney T. Business Owner > "The monthly subscription can be expensive, especially for small businesses." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440) TE Thary E. Lash Artist > "I’ve been using this for a few years now and it’s been okay so far minus the updates sometimes can cause glitches." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128209) KM Kenny M. Owner > "Paypro mini loses connection to paypro every day. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482) LS Lynn S. Owner esthetician > "Vagaro integrated seamlessly with my bookkeeping software ." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128446) CT Courtney T. Business Owner > "The interface can feel overwhelming and take time to learn." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440) [View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/) DO David O. General Manager > "Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) Caitlin Q. Owner > "Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664) JF Jeannine F. Owner, Nurse Practitioner > "The onboarding team ( \[sensitive content hidden\]) were all so patient and helpful as I navigated my way through sending my forms and services etc and..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850) DO David O. General Manager > "One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) JB Jonathan B. Director > "We recently transitioned from Square to Zenoti, as our medispa required a more robust and comprehensive platform to support our growing needs. While the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6842460) Kelsea R. Owner > "Their guides are outdated, showing features and settings that no longer exist, which makes an already complicated system even more frustrating." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) DO David O. General Manager > "Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) PN Patricia N. Owner > "I feel like the ability to search for educational videos I need in the platform is not easy for example I wanted to search add-ons when I typed it in..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6816509) EB Erika B. Massage Therapist > "It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) Caitlin Q. Owner > "It was so over built that simply changing the pricing of a product required going into several different places to do so." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664) JD Johna D. Director of Operations > "Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7047597) AM Abbie M. Clinical assistant > "There is no ability for your staff to practice operations until you have launched so everyone feels incredibly unprepared for daily, weekly, and monthly..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6811289) EB Erika B. Massage Therapist > "There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) EB Erika B. Massage Therapist > "Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) Nicole R. Business Operations > "They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season!" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7089210) Kelsea R. Owner > "Messages go unanswered. When he does respond, it’s usually “I’ll get back to you,” and then nothing." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) JP Jakob P. Business Systems Manager > "Zenoti has been great for running our all our activity within our clinics, the most beneficial part though would be the seamless experience between..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6752856) Kelsea R. Owner > "That might be tolerable if their documentation was accurate—but it’s not." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) KP Karen P. Assistant Manager > "We have 3 locations and Zenoti was so patient with us so that we could go live with each location at separate times allowing us to focus on the training..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6425748) KO Kim O. Practice Manager > "At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) LW Leah W. Practice Manager > "The amount of information and customization available can be overwhelming but once you have it set up with the help of your Zenoti success team, it..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6471704) MC Michelle C. Assistant Salon manager > "there are also a number of things that I do not like about with ringing up products on a ticket/invoice and that I have to re-enter the stylist initials..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197) TB Tina B. Executive Assistant > "The integrated zoom, email, and texting features are extremely beneficial." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7068311) KO Kim O. Practice Manager > "Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) BB Brady B. Owner > "The migration of all my data, including payment tokens, forms, etc. was pretty impressive also." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7006582) ED Erin D. Operations > "The reporting can be a little restrictive at times despite how customisable they are." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6820739) Jacinda P. Vice President of Store and Franchise Operations > "Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128656) DB Destinie B. Patient Coordinator > "It's something not easily transferable to employees and requires a lot of attention to train coworkers." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7025180) EG Emily G. NURSE PRACTITIONER > "Robust, all in one platform that has many features to help my med spa." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451) RY Rachel Y. Owner, Trichologist, Hair Extension Specialist, Educator > "Figuring out where certain features were located was a bit challenging at first, even with training." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7021200) AA Alonzo A. Founder > "The QuickBooks and payroll integration has been a time saver for us." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7058560) Kelsea R. Owner > "I have outstanding issues from months ago that are still unresolved with zero explanation." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) YL Yeliz L. Manager > "Once everything is set up Zenoti works very well and makes both booking appointments easy for both staff members and for customers." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699) AL Amy L. Salon and spa owner > "Training isn’t showing up anymore?" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447) JF Jeannine F. Owner, Nurse Practitioner > "Liking alot that leads coming in through website sts firecylg integrated into zenoth." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850) DR Danielle R. Director of Operations > "Cons - Organization of EMR charting, including photos and settings are difficult to navigate through, needing help from support frequently, being forced..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5012573) EG Emily G. NURSE PRACTITIONER > "The system is highly customizable which was very important for me as a business owner." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451) Gabrielle T. Brand Designer, Social Media and Marketing Manager > "There are some system settings that can be difficult to work around sometimes." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6878743) SC Sarah C. Marketing Manager > "Really like the advanced target segmenting, automated marketing capabilities and advanced reporting." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016) EC Ethan C. COO > "Any communication that comes through the actual support portal on the zenoti dashboard takes WAY too long to respond." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6449866) KO Kim O. Practice Manager > "We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) MC Michelle C. Assistant Salon manager > "I absolutely am not a fan of booking appointments on zenoti especially rebooking a guest from their invoice." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197) TP Tiffany P. Manager > "His deep knowledge of Zenoti, paired with his unmatched attention to detail and strong problem-solving skills, made all the difference." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6833542) SF Samantha F. Director of Operations > "One main issue was with the transfer of data into a patient gallery." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6493410) SS Stuart S. President, Business Development > "Real-time analytics and reports provide valuable insights into business performance, aiding in strategic decision-making." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929) KW Kerri W. Owner and Nurse > "It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097) JK Jenyce K. VP of Operations > "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000) KL Kelly L. Spa Director > "The SSG also shows up oddly on my summary reports." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6846168) JK Jenyce K. VP of Operations > "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000) TF Tracy F. Business Owner > "It rarely syncs on its own so therefore if you are busy and a customer calls (again we get a lot of calls now because their system sucks) and you..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___4865160) AL Amy L. Salon and spa owner > "The support before integration and the steps were very detailed and on schedule." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447) TA Traci A. Operations Manager > "Nothing works and it takes support FOREVER TO respond and complete open tickets." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6437522) TK Tianna K. HAirdresser > "The integration and the way that it keeps you informed within the salon practices and also supports the success of the salon" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6765112) FP Folake P. Owner > "With all the add ons there is extra cost especially when you have multicentres" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6647333) SS Stuart S. President, Business Development > "Zenoti has revolutionized my dermatology practice with its comprehensive marketing and office management capabilities." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929) VM Veronique M. Owner > "Hard to reach sales after the deal is done - i need some info from him but unable to have him reply" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6804936) SB Staci B. President > "The on-boarding process is helpful to set up a base for the system, and support is there to help you as you grow." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6836237) LO Lori O. Massage Therapist > "Fortunately, we have not updated all of our devices (our entire front desk staff revolted and refuses to run the V2 update), so I could take a photo of..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5020789) AL Alina L. Program Manager > "We were excited to have guidelines in the photo captures integrated in the forms." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7026595) ST Simone T. Management team > "It's difficult to navigate." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7112224) TP Teresa P. Campus Director > "Additionally, the ability to access the platform from anywhere provided flexibility and convenience, which is essential in a fast-paced environment." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6494033) LH Larry H. CEO > "In IT for 40 years, Poor Design- have to jump around to different areas to complete a task, not well thought out(not from an owners perspective), Poor..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#SoftwareAdvice___6027285) KO Kim O. Practice Manager > "Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) KW Kerri W. Owner and Nurse > "They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097) LM Lauren M. Owner-Practice Manager > "Really appreciated the reporting capabilities as well as the built in marketing for emails and texts to our guests." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6568204) SW Sara W. Manager > "Sometimes a little glitchy, sometimes a little fussy." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6443081) CG Colette G. Lead Clinician > "He has been consistently available to answer all questions and work through road bumps." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7067880) KV Katherine V. Spa Manager > "Technical support is hard to come by and the tech support agents do not always fully understand the questions you're trying to ask." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6802328) LF Laura F. Manager of Operations > "Her insights into optimizing our operations within Zenoti have already proven beneficial. Although we’re still in the early stages of going live, we’re..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6650128) KY Kaitlyn Y. Office Manager > "My employes struggle using the app compared to the desktop version." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6648759) PB Paul B. Owner > "A full featured product that eliminates the need for integrating a variety of solutions for different business needs." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6401072) MF Melissa F. BDM-Business Development Manager > "Their approach, which seems geared towards extracting additional fees for basic functionalities, suggests a profit-driven ethos that neglects the needs..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) SC Sarah C. Marketing Manager > "The system is very detailed and advanced from a booking and business management standpoint." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016) MF Melissa F. BDM-Business Development Manager > "In conclusion, while Zenoti offers valuable features, the lack of proactive support and additional charges for essential functionalities detract from..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) HC Hugo C. Business Manager > "What I liked most about Zenoti was the combination of a supportive team members like \[sensitive content hidden\], and the wide range of powerful features..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6805105) MF Melissa F. BDM-Business Development Manager > "Furthermore, the response from Zenoti support was less than satisfactory, offering to add 7500 emails for an additional $200 instead of acknowledging..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) YL Yeliz L. Manager > "I love how customers can book services and consultations from home." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699) SK Sheldon K. Spa Director > "So if you step away from your desk and get delayed all your progress is instantly lost when working on reports, email campaigns, etc. " [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6287851) LC Lynn C. Director > "I had a great onboarding team who listened to all my needs and wants as well as training." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7114881) AM Angel M. Manager > "Formatting forms was difficulty just because I had never done it before" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6634607) [View Reviews](https://www.capterra.com/p/131057/ZENOTI/reviews/) ## User interface 4.68 (3,634) 4.44 (1,259) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Vagaro Top features 41/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/153752/Vagaro/#features) ZENOTI 39/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/131057/ZENOTI/#features) ### Recognition Vagaro is recognized as a top-rated tool in 3 Capterra Shortlist reports ZENOTI is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Vagaro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ZENOTI Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Vagaro - By Vagaro - Located in United States - Founded in 2009 ZENOTI - By Soham Inc dba Zenoti - Located in United States - Founded in 2010 ## 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