# Compare ZENOTI vs Meevo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Meevo and ZENOTI based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131057-172058/ZENOTI-vs-Meevo-2

---

# Meevo vs ZENOTI Features and Cost Comparison

Last updated May 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MeevoZENOTI2/4 selected

[Meevo](https://www.capterra.com/p/172058/Meevo-2/)[4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

[## Meevo](https://www.capterra.com/p/172058/Meevo-2/)[4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

TS

PW

AH

Based on [276 reviews](#user-reviews)

Positive

233

Neutral

22

Negative

21

[## ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Starting Price

$300.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

Based on [1,259 reviews](#user-reviews)

Positive

1,095

Neutral

95

Negative

69

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## Summary

* * *

Key features rated by users

Features selected based on 3,982 reviews from salon software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Appointment Scheduling

4.8

Mobile Access

\--

Confirmations/Reminders

4.5

Calendar Management

4.4

Online Booking

4.4

81%Fit

High performer

Feature ratings

Appointment Scheduling

4.5

Mobile Access

5.0

Confirmations/Reminders

4.3

Calendar Management

4.4

Online Booking

4.5

User satisfaction

User satisfaction

4.4

User reviews[276](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.3

Customer support

4.6

User satisfaction

4.4

User reviews[1,259](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$300Per Month

-   Free version
-   Free trial

Best for

Best for

Meevo is used by salon owners, spa managers, med spa professionals, beauty bar operators, massage studios, beauty schools, franchises, and multi-location enterprises.

Best for

#1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control.

## User reviews

Pros & cons

TS

Todd S.

Vice President

> "Meevo makes it easy to transfer and redeem gift cards and packages across multiple salon locations and allows clients to be..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6536535)

VM

Vicki M.

Technology Manager of Software, Licensing, and Compliance

> "The proprietary wireless EMV card readers would not stay connected and held up the payment processing affecting the overall..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7020236)

PW

Philip W.

Clinic Classroom Education Specialist

> "The platform continues to evolve in ways that support both our operational efficiency and our educational mission across the..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7035472)

SB

ShaQuila B.

Manager

> "Although it is not a Meevo problem per se, the one thing I least like about it is still having no call, no show appointments."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6843475)

AH

AMELIA H.

Owner

> "Meevo has the best customer service I have ever experienced and the level of customization that you can do is exceptional."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7014337)

BA

Betsy A.

Owner

> "It has a very confusing interface and at times will not work for guests using Safari as a browser."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6542518)

TC

Theresa C.

OWNER

> "Customer service is good - because it needs to be because the software is WAY TOO COMPLICATED"

[See full review](https://www.capterra.com/p/172058/Meevo-2/#SoftwareAdvice___7072785)

CF

Clifford F.

CFO

> "It took way too long to set up and get going and the different departments seem to not talk to one another. "

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7020740)

PW

Philip W.

Clinic Classroom Education Specialist

> "Their dedication to understanding our unique structure and providing timely solutions has made a noticeable difference in our..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7035472)

BR

Bobbi R.

Salon Coordinator

> "No ability to chat back and forth with a client."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7015342)

BG

Briee G.

CEO, LSO, Medical Aesthetician, Cosmetologist Salon Manager, Certified Nutritionist, Pro Coach

> "Now that I'm using it daily, everything runs like clockwork, and it’s comforting to know I can always rely on my Customer..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6537586)

KS

Kaysie S.

Salon Director

> "Then we found out it messed up our inventory reports for our accountant and had to undelete $50k + worth of inventory to zero..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___4851993)

BP

Bianca P.

Owner

> "Online booking and appointment management features were easy to use."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7074398)

SR

Samantha R.

Concierge

> "If you don’t know how to perform a specific function, the lack of icons to press is limited, and it can take a while to figure..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6211637)

MBK

Mary Beth K.

Small Business Support

> "We have two businesses in one location and it keeps track of clients and appointments very well."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6542616)

KM

Karen M.

Business Manager

> "Even though there are a few resources to reference, I don't always find it easy to find the specific answers I'm looking for."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6536554)

PW

Philip W.

Clinic Classroom Education Specialist

> "His proactive approach, quick communication, and genuine commitment to supporting the Paul Mitchell Schools make him an..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7035472)

JF

Jessica F.

Operations Manager

> "We have stylists who are request only and unfortunately we cannot offer for their clients to book with them online without..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6208219)

TS

Todd S.

Vice President

> "We're starting to see the adoption of AI within recent Meevo updates and I'm sure this area of the system will become..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6536535)

CF

Clifford F.

CFO

> "It felt like we were getting the run-around and all they wanted was our money. "

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7020740)

TS

Todd S.

Vice President

> "Reports and analytics are strong so we can keep tabs on our KPIs. "

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6536535)

FO

Folasade O.

CEO

> "Zero continuity in communication."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#SoftwareAdvice___6765151)

KM

Kelly M.

HR Staff Manager

> "Bottom line, Meevo provides a fully customizable software that is dependable for the needs of our growing Medical spa and..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___4867914)

CF

Clifford F.

CFO

> "The initial set up was very frustrating. "

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7020740)

BG

Briee G.

CEO, LSO, Medical Aesthetician, Cosmetologist Salon Manager, Certified Nutritionist, Pro Coach

> "It’s been the perfect EMR solution for my businesses, and I’m excited to keep using it and see how it grows with all the..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6537586)

LK

Leah K.

Manager

> "Employee Schedules are unnecessarily challenging due to the layout of the calendar."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___4950922)

KM

Karen M.

Business Manager

> "The reports available are excellent and provide the details necessary to evaluate our business with accuracy."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6536554)

RM

Renee M.

Operations Manager, HR, Finance

> "We have been approached by other vendors who cannot deliver the quality of tech support, integration and reporting."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6203262)

PW

Philip W.

Clinic Classroom Education Specialist

> "They don’t just provide a service — they provide solutions, partnership, and peace of mind."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7035472)

CG

Corey G.

Assistant Business Manager

> "Inability to see statistics based on pay period instead of week"

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___4856276)

LS

Lydia S.

Director

> "There is so much within Meevo that you can do that it could be overwhelming for a new user, but with patience and time, a new..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6208269)

BE

Brianne E.

Owner

> "I wish they had a built in referral program, not a points system."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6203020)

KJ

Kirk J.

President

> "Staff access to their books from their cell phones has created a sense of control for our team and in turn improved service..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___4930473)

TF

Tarina F.

Director of Education

> "There isn't a way to categorize on the screen."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6203034)

CO

Corinne O.

Director of Business Operations

> "The training modules are helpful when we onboard new employees. "

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6537595)

FO

Folasade O.

CEO

> "Rude customer service."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#SoftwareAdvice___6765151)

BG

Briee G.

CEO, LSO, Medical Aesthetician, Cosmetologist Salon Manager, Certified Nutritionist, Pro Coach

> "The support team—whether it’s my CSM, tech support, or even the awesome Facebook group—has been fantastic."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6537586)

PF

Paula F.

owner

> "That transactions cannot me edited when rung up in error such as gift cards, packages, past transactions."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___4269512)

BA

Betsy A.

Owner

> "I love how we can text our guests right from the appointment book."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6542518)

MF

Michelle F.

Hairstylist

> "Not sure what it’s like now, but a lot of our clients were not getting appointment reminders."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___4969104)

BG

Briee G.

CEO, LSO, Medical Aesthetician, Cosmetologist Salon Manager, Certified Nutritionist, Pro Coach

> "The regular updates show they truly care about making the software better for us."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6537586)

KB

Karen B.

Owner

> "Meevo 2 has been a nightmare in every way and they can’t seem to work any of my issues out including the fact that on multi..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#SoftwareAdvice___3541772)

CF

Clifford F.

CFO

> "Booking and managing a client is easy. "

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7020740)

AJ

Abigail J.

Spa Manager

> "Meevo has a not so great online booking program."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6208063)

MO

Molly O.

Manager

> "It's nice that the clients are able to book online at their convenience and that they are reminded of future upcoming..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___4991865)

LM

Leticia M.

Owner

> "Currently there is no merchant in Canada, so i am having to manually use our current payment merchant to key in sale."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___3600615)

VM

Vicki M.

Technology Manager of Software, Licensing, and Compliance

> "We truly value the relationship."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___7020236)

CE

Christine E.

Front Desk/Customer Service Specialist

> "Can't click the back button, difficult to navigate, difficult to change or correct transactions from same day buisiness, can't..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___3105760)

BA

Betsy A.

Owner

> "The company facing interface is very user friendly and intuitive."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6542518)

KW

Katie W.

Salon Coordinator

> "Unable to edit some things that many times need to be edited. "

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___3731512)

AL

Angie L.

Salon owner

> "Very good , when I call customer service, they are always very knowledgeable and patient working with me."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6536671)

LM

Leticia M.

Owner

> "I had spent many weeks searching for a new software for my medspa, and I felt like nothing quite delivered what i wanted."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___3600615)

TS

Todd S.

Vice President

> "Support is U.S. based and outstanding. "

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6536535)

KW

Katie W.

Salon Coordinator

> "Wait time for help can sometimes be super long."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___3731512)

MD

Missy D.

Front Desk Manager

> "Checking out, booking appointments and keeping track of inventory has never been easier for us - utilizing Meevo to the..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___4797778)

TC

Taylor C.

Medical Coordinator

> "It has experienced glitches before. While these glitches are minuscule sometimes these glitches are affecting payment types!"

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___3392628)

TS

Tony S.

Owner

> "I’ve been using Meevo since day one, very happy with the software and all the features and reports that I have access to plus..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6210586)

AM

Alisha M.

Owner

> "I have trouble finding the reports I am looking for."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___3775138)

MB

Melissa B.

Operations Manager

> "I appreciate the branding opportunities and the way you can update and adjust so many features."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6208583)

DJ

Debbi J.

owner

> "Thinking this was a well developed produce, it has been NOTING but a Beta Test!!!!!!!"

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___3557419)

KJ

Kirk J.

President

> "The software is simple to use, easy to train new staff, extensive reporting, well organized, and regularly being updated and..."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___4930473)

BE

Ben E.

Colorist

> "Basic, and a little challenging to use."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___3828905)

KS

Kaysie S.

Salon Director

> "It is high functioning and we love that MEEVO keeps updating with new efficient features that are essential."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___4851993)

AB

Amanda B.

Spa Manager

> "Some of the features they have in place to prevent fraud and payroll actually prevent us from fixing easy mistakes-"

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___2559291)

KC

Kelly C.

General Manager

> "Central Office is great to see individual numbers or combined data."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6206575)

ME

Melissa E.

Shareholder/President

> "No cons at this point; only challenge was the inability to import history, formulas and on account from temporary software"

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___2200992)

CO

Corinne O.

Director of Business Operations

> "Meevo is easy to use, very intuitive, and has great customer service. "

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6537595)

KT

Kevin T.

Owner

> "I can see that this could be challenging for those of us who are not as tech friendly. "

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___2980345)

TT

Tricia T.

President

> "Meevo is my favorite system implemented at our salon/spa."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6203905)

NH

Nichol H.

Owner

> "Our biggest struggle was not having our package numbers convert."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___2646525)

MBB

Mary Beth B.

Spa Manager

> "I like being able to customize things. But mostly the customer service is outstanding!"

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6203060)

CG

Carol G.

Administrator

> "Lack of features for existing and future memberships. "

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___2212679)

ES

Ellen S.

Receptionist

> "Scheduling is easy and we like the ease of being able to customize each appointment"

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6203167)

TQ

Tracy Q.

Owner

> "The security functions and settings are confusing to set up."

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___2199733)

ER

Elisabeth R.

Hairstylist

> "Meevo was what we switched over to after MillenniumGo - it was a really easy transition for our salon & clients!"

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___6208580)

AM

Amanda M.

Manager

> "it was not great for us as we have many issues with the transfer"

[See full review](https://www.capterra.com/p/172058/Meevo-2/#Capterra___2413442)

[View Reviews](https://www.capterra.com/p/172058/Meevo-2/reviews/)

DO

David O.

General Manager

> "Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

Caitlin Q.

Owner

> "Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664)

JF

Jeannine F.

Owner, Nurse Practitioner

> "The onboarding team ( \[sensitive content hidden\]) were all so patient and helpful as I navigated my way through sending my forms and services etc and..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850)

DO

David O.

General Manager

> "One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

JB

Jonathan B.

Director

> "We recently transitioned from Square to Zenoti, as our medispa required a more robust and comprehensive platform to support our growing needs. While the..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6842460)

Kelsea R.

Owner

> "Their guides are outdated, showing features and settings that no longer exist, which makes an already complicated system even more frustrating."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

DO

David O.

General Manager

> "Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514)

PN

Patricia N.

Owner

> "I feel like the ability to search for educational videos I need in the platform is not easy for example I wanted to search add-ons when I typed it in..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6816509)

EB

Erika B.

Massage Therapist

> "It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

Caitlin Q.

Owner

> "It was so over built that simply changing the pricing of a product required going into several different places to do so."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664)

JD

Johna D.

Director of Operations

> "Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7047597)

AM

Abbie M.

Clinical assistant

> "There is no ability for your staff to practice operations until you have launched so everyone feels incredibly unprepared for daily, weekly, and monthly..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6811289)

EB

Erika B.

Massage Therapist

> "There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

EB

Erika B.

Massage Therapist

> "Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053)

Nicole R.

Business Operations

> "They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season!"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7089210)

Kelsea R.

Owner

> "Messages go unanswered. When he does respond, it’s usually “I’ll get back to you,” and then nothing."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

JP

Jakob P.

Business Systems Manager

> "Zenoti has been great for running our all our activity within our clinics, the most beneficial part though would be the seamless experience between..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6752856)

Kelsea R.

Owner

> "That might be tolerable if their documentation was accurate—but it’s not."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

KP

Karen P.

Assistant Manager

> "We have 3 locations and Zenoti was so patient with us so that we could go live with each location at separate times allowing us to focus on the training..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6425748)

KO

Kim O.

Practice Manager

> "At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

LW

Leah W.

Practice Manager

> "The amount of information and customization available can be overwhelming but once you have it set up with the help of your Zenoti success team, it..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6471704)

MC

Michelle C.

Assistant Salon manager

> "there are also a number of things that I do not like about with ringing up products on a ticket/invoice and that I have to re-enter the stylist initials..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197)

TB

Tina B.

Executive Assistant

> "The integrated zoom, email, and texting features are extremely beneficial."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7068311)

KO

Kim O.

Practice Manager

> "Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

BB

Brady B.

Owner

> "The migration of all my data, including payment tokens, forms, etc. was pretty impressive also."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7006582)

ED

Erin D.

Operations

> "The reporting can be a little restrictive at times despite how customisable they are."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6820739)

Jacinda P.

Vice President of Store and Franchise Operations

> "Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128656)

DB

Destinie B.

Patient Coordinator

> "It's something not easily transferable to employees and requires a lot of attention to train coworkers."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7025180)

EG

Emily G.

NURSE PRACTITIONER

> "Robust, all in one platform that has many features to help my med spa."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451)

RY

Rachel Y.

Owner, Trichologist, Hair Extension Specialist, Educator

> "Figuring out where certain features were located was a bit challenging at first, even with training."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7021200)

AA

Alonzo A.

Founder

> "The QuickBooks and payroll integration has been a time saver for us."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7058560)

Kelsea R.

Owner

> "I have outstanding issues from months ago that are still unresolved with zero explanation."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610)

YL

Yeliz L.

Manager

> "Once everything is set up Zenoti works very well and makes both booking appointments easy for both staff members and for customers."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699)

AL

Amy L.

Salon and spa owner

> "Training isn’t showing up anymore?"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447)

JF

Jeannine F.

Owner, Nurse Practitioner

> "Liking alot that leads coming in through website sts firecylg integrated into zenoth."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850)

DR

Danielle R.

Director of Operations

> "Cons - Organization of EMR charting, including photos and settings are difficult to navigate through, needing help from support frequently, being forced..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5012573)

EG

Emily G.

NURSE PRACTITIONER

> "The system is highly customizable which was very important for me as a business owner."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451)

Gabrielle T.

Brand Designer, Social Media and Marketing Manager

> "There are some system settings that can be difficult to work around sometimes."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6878743)

SC

Sarah C.

Marketing Manager

> "Really like the advanced target segmenting, automated marketing capabilities and advanced reporting."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016)

EC

Ethan C.

COO

> "Any communication that comes through the actual support portal on the zenoti dashboard takes WAY too long to respond."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6449866)

KO

Kim O.

Practice Manager

> "We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

MC

Michelle C.

Assistant Salon manager

> "I absolutely am not a fan of booking appointments on zenoti especially rebooking a guest from their invoice."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197)

TP

Tiffany P.

Manager

> "His deep knowledge of Zenoti, paired with his unmatched attention to detail and strong problem-solving skills, made all the difference."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6833542)

SF

Samantha F.

Director of Operations

> "One main issue was with the transfer of data into a patient gallery."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6493410)

SS

Stuart S.

President, Business Development

> "Real-time analytics and reports provide valuable insights into business performance, aiding in strategic decision-making."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929)

KW

Kerri W.

Owner and Nurse

> "It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097)

JK

Jenyce K.

VP of Operations

> "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000)

KL

Kelly L.

Spa Director

> "The SSG also shows up oddly on my summary reports."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6846168)

JK

Jenyce K.

VP of Operations

> "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000)

TF

Tracy F.

Business Owner

> "It rarely syncs on its own so therefore if you are busy and a customer calls (again we get a lot of calls now because their system sucks) and you..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___4865160)

AL

Amy L.

Salon and spa owner

> "The support before integration and the steps were very detailed and on schedule."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447)

TA

Traci A.

Operations Manager

> "Nothing works and it takes support FOREVER TO respond and complete open tickets."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6437522)

TK

Tianna K.

HAirdresser

> "The integration and the way that it keeps you informed within the salon practices and also supports the success of the salon"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6765112)

FP

Folake P.

Owner

> "With all the add ons there is extra cost especially when you have multicentres"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6647333)

SS

Stuart S.

President, Business Development

> "Zenoti has revolutionized my dermatology practice with its comprehensive marketing and office management capabilities."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929)

VM

Veronique M.

Owner

> "Hard to reach sales after the deal is done - i need some info from him but unable to have him reply"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6804936)

SB

Staci B.

President

> "The on-boarding process is helpful to set up a base for the system, and support is there to help you as you grow."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6836237)

LO

Lori O.

Massage Therapist

> "Fortunately, we have not updated all of our devices (our entire front desk staff revolted and refuses to run the V2 update), so I could take a photo of..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5020789)

AL

Alina L.

Program Manager

> "We were excited to have guidelines in the photo captures integrated in the forms."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7026595)

ST

Simone T.

Management team

> "It's difficult to navigate."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7112224)

TP

Teresa P.

Campus Director

> "Additionally, the ability to access the platform from anywhere provided flexibility and convenience, which is essential in a fast-paced environment."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6494033)

LH

Larry H.

CEO

> "In IT for 40 years, Poor Design- have to jump around to different areas to complete a task, not well thought out(not from an owners perspective), Poor..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#SoftwareAdvice___6027285)

KO

Kim O.

Practice Manager

> "Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585)

KW

Kerri W.

Owner and Nurse

> "They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097)

LM

Lauren M.

Owner-Practice Manager

> "Really appreciated the reporting capabilities as well as the built in marketing for emails and texts to our guests."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6568204)

SW

Sara W.

Manager

> "Sometimes a little glitchy, sometimes a little fussy."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6443081)

CG

Colette G.

Lead Clinician

> "He has been consistently available to answer all questions and work through road bumps."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7067880)

KV

Katherine V.

Spa Manager

> "Technical support is hard to come by and the tech support agents do not always fully understand the questions you're trying to ask."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6802328)

LF

Laura F.

Manager of Operations

> "Her insights into optimizing our operations within Zenoti have already proven beneficial. Although we’re still in the early stages of going live, we’re..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6650128)

KY

Kaitlyn Y.

Office Manager

> "My employes struggle using the app compared to the desktop version."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6648759)

PB

Paul B.

Owner

> "A full featured product that eliminates the need for integrating a variety of solutions for different business needs."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6401072)

MF

Melissa F.

BDM-Business Development Manager

> "Their approach, which seems geared towards extracting additional fees for basic functionalities, suggests a profit-driven ethos that neglects the needs..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

SC

Sarah C.

Marketing Manager

> "The system is very detailed and advanced from a booking and business management standpoint."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016)

MF

Melissa F.

BDM-Business Development Manager

> "In conclusion, while Zenoti offers valuable features, the lack of proactive support and additional charges for essential functionalities detract from..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

HC

Hugo C.

Business Manager

> "What I liked most about Zenoti was the combination of a supportive team members like \[sensitive content hidden\], and the wide range of powerful features..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6805105)

MF

Melissa F.

BDM-Business Development Manager

> "Furthermore, the response from Zenoti support was less than satisfactory, offering to add 7500 emails for an additional $200 instead of acknowledging..."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728)

YL

Yeliz L.

Manager

> "I love how customers can book services and consultations from home."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699)

SK

Sheldon K.

Spa Director

> "So if you step away from your desk and get delayed all your progress is instantly lost when working on reports, email campaigns, etc. "

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6287851)

LC

Lynn C.

Director

> "I had a great onboarding team who listened to all my needs and wants as well as training."

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7114881)

AM

Angel M.

Manager

> "Formatting forms was difficulty just because I had never done it before"

[See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6634607)

[View Reviews](https://www.capterra.com/p/131057/ZENOTI/reviews/)

## User interface

4.37 (276)

4.44 (1,259)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Meevo

35/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/172058/Meevo-2/#features)

ZENOTI

Top features

36/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/131057/ZENOTI/#features)

### Recognition

Meevo is recognized as a top-rated tool in 3 Capterra Shortlist reports

ZENOTI is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Meevo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ZENOTI

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Meevo

-   By Millennium Systems International
-   Located in United States
-   Founded in 1987

ZENOTI

-   By Soham Inc dba Zenoti
-   Located in United States
-   Founded in 2010

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[Meevo](https://www.capterra.com/p/172058/Meevo-2/)[4.37 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

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Features

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Features

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Features

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[View full comparison](https://www.capterra.com/compare/113530-172058/Phorest-Salon-Software-vs-Meevo-2)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$300/month

Price

$23.99/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131057-153752/ZENOTI-vs-Vagaro)

[Meevo](https://www.capterra.com/p/172058/Meevo-2/)[4.37 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/)

Contact vendor for pricing

Price

$19.99/month

4.3

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/172058-268055/Meevo-2-vs-Goldie)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

vs

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

$300/month

Price

Contact vendor for pricing

4.3

Features

3.8

4.3

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI)