# Compare ZENOTI vs Boulevard 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Boulevard and ZENOTI based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/131057-180087/ZENOTI-vs-Boulevard --- # Boulevard vs ZENOTI Features and Cost Comparison Last updated May 4th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BoulevardZENOTI2/4 selected [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) [## Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting Price $176.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [365 reviews](#user-reviews) Positive 334 Neutral 22 Negative 9 [## ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting Price $300.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.6 Reviews Sentiment Based on [1,256 reviews](#user-reviews) Positive 1,092 Neutral 95 Negative 69 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,078 reviews from medical spa software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Appointment Management 4.8 HIPAA Compliant 5.0 For Medical Spas 4.6 Client Management 4.7 Payment Processing 4.5 84%Fit Feature ratings Appointment Management 4.6 HIPAA Compliant 4.7 For Medical Spas 4.5 Client Management 4.5 Payment Processing 4.5 User satisfaction User satisfaction 4.6 User reviews[365](https://www.capterra.com/p/180087/Boulevard/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.7 User satisfaction 4.4 User reviews[1,256](https://www.capterra.com/p/131057/ZENOTI/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.6 Price starts from Price starts from $176Other, Per Month - Free version - Free trial Price starts from $300Per Month - Free version - Free trial Best for Best for Self-care businesses looking for a modern, complete, easy-to-use client experience platform that handles everything from online scheduling and marketing to payments and point of sale. Best for #1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control. ## User reviews Pros & cons SM Sue M. CEO > "It truly covers all the bases — scheduling, HIPAA compliance, charting, marketing, inventory management, and Point of Sale — all in one..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671) AB Ashley B. General Manager > "The biggest struggles are reporting - it’s too difficult to find kpis and is time consuming to switch between locations etc. - and the..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988) JD Jackie D. Client coordinator > "The simplicity/quickness to book clients out 2,4,6 weeks with the quick rebook option at checkout, the visibility of calendars, the..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6315124) JM Jennifer M. Owner > "If an appointment is checked out incorrectly, it is hard to change the transaction without making a new appointment completely." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7044685) AB Ashley B. General Manager > "Boulevard shines beyond other services because of its sleek design and modern menu that makes finding most things a breeze" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988) FL Farrah L. Social Media and Front Desk Manager > "I’ve also noticed that when a service provider updates prices, prices for pre booked appointments do not update." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7131811) CH Cynthia H. Nail Technician > "I love the convenience of Boulevard, because I have access to my schedule at anytime, known when and what time my appointments, and with..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327) PE Penelope E. Nail Salon Owner > "Another challenge we’ve experienced is the pricing structure for multiple locations. As we continue to grow and expand, having to pay..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865) SM Sue M. CEO > "Over the past 18 months, I’ve especially appreciated the enhancements to the voucher system for client packages and the improved..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671) JN Julianne N. Esthetician > "Instead, it takes the package price and divides by vouchers to see the "discounted" price, but it messes up my end of month numbers :(" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692) CH Cynthia H. Nail Technician > "Boulevard is easy access, updates regular, changes in schedule is instant, which gives me heads up on my appointments and services." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327) Samantha H. RN > "You can't call customer support, they only have the option to use a text box to contact customer service." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090) MB Michele B. Owner > "From seamless booking to thoughtful client management, everything feels built to help my business run smoother and look more..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) VR Verified Reviewer General Manager Nurse Injector > "Not as easy to navigate charting, appointments and checkouts on an iPad versus laptop or desktop." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619) NE Nathan E. CEO > "Additionally, the POS system available through Boulevard is managed in-house, reducing the likelihood of cross-software communication..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117) JW John W. Owner > "They told me that the transition from A/R to their platform would be fairly flawless, yet I have had multiple issues and still trying to..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680) MB Michele B. Owner > "It’s a platform that genuinely supports how I operate — detail-oriented, client-focused, and service-driven." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) KK Kinsey K. Wellness Coordinator > "I dont have many critiques for Boulevard, my only critique would be for the Boulevard app interface, it does not have all the same..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826) NE Nathan E. CEO > "Overall, Boulevard has been responsive to questions posed by our business and worked to help us maximize the features of their software..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117) WG Wendy G. APRN, CRNA, Owner, Injector > "Little frustrating check out must be done on computer and can’t process all way through w/ipad. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) MO Molly O. CEO > "The reports are easy to navigate and provide insight into the health of your company and the online booking widget keeps customers on..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6744793) AC Alyssa C. Operations Manager > "Reporting accuracy, no client texting on professional app, difficulty using on mobile devices" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6571070) BB Becca B. Aesthetic Nurse Practitioner > "We use it for payroll and I have enjoyed having it to reference my pay." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038460) LR Lorena R. Owner > "The company does not have good methods of communication or do they communicate well." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293) DL Destiny L. Office Manager > "Often times clients do have the physical credit card on them so these devices are useful to collect large payments." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6338204) LR Lorena R. Owner > "What was stated on my contract was a lie and I would not recommend using platform for your company." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293) Samantha H. RN > "I also liked the feature where you can message clients directly through Boulevard." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090) PT Piotr T. Manager > "One aspect that I found less favorable about Boulevard was the pricing structure, which might be prohibitive for small or independent..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4822687) KK Kinsey K. Wellness Coordinator > "I find it easy to keep track of appointments, and clients find it easy as well, since boulevard can send them confirmation email and..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826) MG Mallory G. Crnp > "I did try to refer a friend but she was turned down because she was told her business was too small." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042369) VR Verified Reviewer General Manager Nurse Injector > "Boulevard is easy to tailor to our business needs, met the needs of recurring monthly membership programs" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619) AM April M. Esthetician > "Having to cancel a whole appointment just to add another service to the profile" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6574587) VR Verified Reviewer Aesthetician > "I am able to reschedule appointments in the app." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869241) KS Kristin S. Owner > "Truly, my only complaint is the price." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043846) MH Maisie H. RN Owner > "The online booking is super convenient and easy for clients." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043357) JW John W. Owner > "So far it has been a struggle to get basic things done. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680) WG Wendy G. APRN, CRNA, Owner, Injector > "Company is consistently implementing upgrades to make system perform as best as possible." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) RS Rachael S. Boutique Manager > "We experienced an issue with our packages and gift cards transferring over from Booker to Boulevard when we first intergraded systems. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866543) MB Michele B. Owner > "Boulevard truly elevates the luxury experience I strive to deliver at every touchpoint." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) AS Andi S. Salon Director > "Therefore, I never want to see the summary option removed from the system." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570801) IT Ian T. Owner > "Everything is clean and concise for ease of use with employees and customers. While it may not be absolutely perfect, it is certainly..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6332284) JS Jess S. Owner > "you cant invoice clients, or clients cant see any credit on their account or use it to pay the deposit." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4952299) MM Marisa M. Assistant Manager > "Their integrated FAQ's help with nearly every question you may have, and if there isn't an answer within their pages the live help desk..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880186) IV Isabel V. Client Experience Coordinator > "The integration of packages from our previous booking system did not transfer correctly, which is the only issue we ran into." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866609) JS Jennifer S. Owner > "Scheduling is easy, text messages from the software platform, text reminders, helpdesk" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6330645) JA Jennifer A. Owner > "We have still not been able to connect boulevard to our social media so that clients can book directly from those platforms." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4882073) LS Leith S. Salon Manager > "We love the texting feature as well." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039670) LP Lauren P. Owner > "I have tried with many booking sites and nothing compares to Boulevard." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6772525) WG Wendy G. APRN, CRNA, Owner, Injector > "Was able to schedule a phone call for help as well w/ease. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) VK Venus K. Owner > "It can get very cluttered because there is no way to delete service or retail; only disable or block I wish there were more reminders..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4135921) JN Julianne N. Esthetician > "It's such an easy and convenient business experience from admin to front desk to booking and to clients!" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692) VR Verified Reviewer General Manager Nurse Injector > "The features aren't the same." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619) Argenis U. CEO > "With built-in appointment management tools, automatic reminders, and a personalized interface, we've found our clients are more engaged..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4942781) EC Enya C. Spa Coordinator > "Going back to Mindbody for another job was a headache." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570948) JD Johna D. Director of Operations > "The support staff is great and the communication turn around time is efficient." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042326) SS Samantha S. Hairstylist > "The app doesn’t let me just move people on the calendar when it’s ope." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4905300) IV Isabel V. Client Experience Coordinator > "Also, separate tabs for customer's history with services, transactions, and product purchases make it easy to help clients find what..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866609) Luz mary R. teacher > "Well sometimes it has been a bit slow or not very responsive in solving my problems but there is always room for improvement." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___5001555) PL Peter L. Owner > "The streamlined interface works with clients of all levels of technical ability." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6797072) SP Sydney P. receptionist > "sometimes it shuts down and we can’t cash anyone out" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4879931) WG Wendy G. APRN, CRNA, Owner, Injector > "Boulevard’s integration with “the whole package” is lovely. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) MF Mary F. General Manager > "down side to customer support is that texting is only option" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4906931) NM Nicole M. Concierge > "The customer support Academy has helped me grow as an employee." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038459) LF Larisa F. Area Lead NP > "Customer service through the chat system is not the most versed." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880298) TP Twyla P. Business Development Manager > "My favorite thing is the customer service, we've had barely any issues since we began using Boulevard, but the couple times they didn't..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4899810) MF Michelle F. Hair stylist > "We’ve had many issues with clients not receiving messages." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880314) JE Jacquin E. Family Nurse Practitioner and Owner > "There are very few outages, it is easy to use, and they have a very responsive customer service team." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039725) LM Lindsay M. General Manager > "There are some gaps in reporting and the lack of a client portal it a huge con for our clients, though, I believe one is in development..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4082595) SK Stephanie K. Owner Medical Director > "There are a lot of different add ons like text marketing and email marketing that I love!" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6732283) RB Ryan B. CEO > "There's no customer service unless you like talking to a bot. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6165302) MV Maggie V. Owner.Founder > "The software has really made our clients happy and in turn, made us a thriving business." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374) DB Don B. Front Desk Agent > "Some of the reports are not as easy to navigate." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4891274) MV Maggie V. Owner.Founder > "It's extremely easy to book as a client which has in turn landed us way more conversions than ever before." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374) CK Carly K. Licensed Esthetician / Owner > "I paid $500-$600 for onboarding but they were not actually able to move any of my data from my old system over like they said they could." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4697101) PE Penelope E. Nail Salon Owner > "It’s more than just a software, it feels like a real partner in our day-to-day operations." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865) ER Elaine R. massage therapis > "Using it on iPhone is cumbersome - touching the screen just to view info can prompt schedule change function. When the data was migrated..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3113714) MB Michele B. Owner > "It’s not just software — it’s a business partner that truly understands the beauty industry." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) JB Jeanie B. Stylist > "What I like least about this software is not seeing a key that explains the symbols with booked appointments." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4092620) BR Barry R. Location Manager > "Booking is easy to understand and navigate and our clients seem to like the reminders and other interactions with Boulevard." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6579748) MS Maura S. Senior Director of Training > "The lack of customization of Privilege Groups" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4131315) [View Reviews](https://www.capterra.com/p/180087/Boulevard/reviews/) DO David O. General Manager > "Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure client..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) Caitlin Q. Owner > "Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664) JF Jeannine F. Owner, Nurse Practitioner > "The onboarding team ( \[sensitive content hidden\]) were all so patient and helpful as I navigated my way through sending my forms and services etc and..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850) DO David O. General Manager > "One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) JB Jonathan B. Director > "We recently transitioned from Square to Zenoti, as our medispa required a more robust and comprehensive platform to support our growing needs. While the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6842460) Kelsea R. Owner > "Their guides are outdated, showing features and settings that no longer exist, which makes an already complicated system even more frustrating." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) DO David O. General Manager > "Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) AM Abbie M. Clinical assistant > "There is no ability for your staff to practice operations until you have launched so everyone feels incredibly unprepared for daily, weekly, and monthly..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6811289) EB Erika B. Massage Therapist > "It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) PN Patricia N. Owner > "I feel like the ability to search for educational videos I need in the platform is not easy for example I wanted to search add-ons when I typed it in the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6816509) JD Johna D. Director of Operations > "Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7047597) Caitlin Q. Owner > "It was so over built that simply changing the pricing of a product required going into several different places to do so." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664) EB Erika B. Massage Therapist > "There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) EB Erika B. Massage Therapist > "Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) Nicole R. Business Operations > "They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season!" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7089210) Kelsea R. Owner > "Messages go unanswered. When he does respond, it’s usually “I’ll get back to you,” and then nothing." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) JP Jakob P. Business Systems Manager > "Zenoti has been great for running our all our activity within our clinics, the most beneficial part though would be the seamless experience between..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6752856) Kelsea R. Owner > "That might be tolerable if their documentation was accurate—but it’s not." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) KP Karen P. Assistant Manager > "We have 3 locations and Zenoti was so patient with us so that we could go live with each location at separate times allowing us to focus on the training..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6425748) KO Kim O. Practice Manager > "At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) LW Leah W. Practice Manager > "The amount of information and customization available can be overwhelming but once you have it set up with the help of your Zenoti success team, it makes..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6471704) MC Michelle C. Assistant Salon manager > "there are also a number of things that I do not like about with ringing up products on a ticket/invoice and that I have to re-enter the stylist initials..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197) TB Tina B. Executive Assistant > "The integrated zoom, email, and texting features are extremely beneficial." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7068311) KO Kim O. Practice Manager > "Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) BB Brady B. Owner > "The migration of all my data, including payment tokens, forms, etc. was pretty impressive also." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7006582) ED Erin D. Operations > "The reporting can be a little restrictive at times despite how customisable they are." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6820739) Jacinda P. Vice President of Store and Franchise Operations > "Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128656) DB Destinie B. Patient Coordinator > "It's something not easily transferable to employees and requires a lot of attention to train coworkers." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7025180) EG Emily G. NURSE PRACTITIONER > "Robust, all in one platform that has many features to help my med spa." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451) RY Rachel Y. Owner, Trichologist, Hair Extension Specialist, Educator > "Figuring out where certain features were located was a bit challenging at first, even with training." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7021200) AA Alonzo A. Founder > "The QuickBooks and payroll integration has been a time saver for us." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7058560) Kelsea R. Owner > "I have outstanding issues from months ago that are still unresolved with zero explanation." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) YL Yeliz L. Manager > "Once everything is set up Zenoti works very well and makes both booking appointments easy for both staff members and for customers." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699) AL Amy L. Salon and spa owner > "Training isn’t showing up anymore?" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447) JF Jeannine F. Owner, Nurse Practitioner > "Liking alot that leads coming in through website sts firecylg integrated into zenoth." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850) DR Danielle R. Director of Operations > "Cons - Organization of EMR charting, including photos and settings are difficult to navigate through, needing help from support frequently, being forced to..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5012573) EG Emily G. NURSE PRACTITIONER > "The system is highly customizable which was very important for me as a business owner." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451) Gabrielle T. Brand Designer, Social Media and Marketing Manager > "There are some system settings that can be difficult to work around sometimes." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6878743) SC Sarah C. Marketing Manager > "Really like the advanced target segmenting, automated marketing capabilities and advanced reporting." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016) EC Ethan C. COO > "Any communication that comes through the actual support portal on the zenoti dashboard takes WAY too long to respond." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6449866) KO Kim O. Practice Manager > "We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) MC Michelle C. Assistant Salon manager > "I absolutely am not a fan of booking appointments on zenoti especially rebooking a guest from their invoice." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197) TP Tiffany P. Manager > "His deep knowledge of Zenoti, paired with his unmatched attention to detail and strong problem-solving skills, made all the difference." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6833542) SF Samantha F. Director of Operations > "One main issue was with the transfer of data into a patient gallery." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6493410) SS Stuart S. President, Business Development > "Real-time analytics and reports provide valuable insights into business performance, aiding in strategic decision-making." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929) KW Kerri W. Owner and Nurse > "It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097) JK Jenyce K. VP of Operations > "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000) KL Kelly L. Spa Director > "The SSG also shows up oddly on my summary reports." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6846168) JK Jenyce K. VP of Operations > "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000) TF Tracy F. Business Owner > "It rarely syncs on its own so therefore if you are busy and a customer calls (again we get a lot of calls now because their system sucks) and you schedule..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___4865160) AL Amy L. Salon and spa owner > "The support before integration and the steps were very detailed and on schedule." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447) TA Traci A. Operations Manager > "Nothing works and it takes support FOREVER TO respond and complete open tickets." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6437522) TK Tianna K. HAirdresser > "The integration and the way that it keeps you informed within the salon practices and also supports the success of the salon" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6765112) FP Folake P. Owner > "With all the add ons there is extra cost especially when you have multicentres" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6647333) SS Stuart S. President, Business Development > "Zenoti has revolutionized my dermatology practice with its comprehensive marketing and office management capabilities." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929) VM Veronique M. Owner > "Hard to reach sales after the deal is done - i need some info from him but unable to have him reply" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6804936) SB Staci B. President > "The on-boarding process is helpful to set up a base for the system, and support is there to help you as you grow." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6836237) LO Lori O. Massage Therapist > "Fortunately, we have not updated all of our devices (our entire front desk staff revolted and refuses to run the V2 update), so I could take a photo of the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5020789) AL Alina L. Program Manager > "We were excited to have guidelines in the photo captures integrated in the forms." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7026595) ST Simone T. Management team > "It's difficult to navigate." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7112224) MB Megan B. Chief Operating Officer > "It is by far the most advanced software I have found from a reporting and financial standpoint as well as infinite customization." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6303313) LH Larry H. CEO > "In IT for 40 years, Poor Design- have to jump around to different areas to complete a task, not well thought out(not from an owners perspective), Poor..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#SoftwareAdvice___6027285) TP Teresa P. Campus Director > "Additionally, the ability to access the platform from anywhere provided flexibility and convenience, which is essential in a fast-paced environment." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6494033) KW Kerri W. Owner and Nurse > "They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097) MB Megan B. Chief Operating Officer > "We are still in the very early stages so are still learning to use some of the features and functionality - but I will say that I have been part of several..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6303313) SW Sara W. Manager > "Sometimes a little glitchy, sometimes a little fussy." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6443081) KO Kim O. Practice Manager > "Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) KV Katherine V. Spa Manager > "Technical support is hard to come by and the tech support agents do not always fully understand the questions you're trying to ask." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6802328) LM Lauren M. Owner-Practice Manager > "Really appreciated the reporting capabilities as well as the built in marketing for emails and texts to our guests." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6568204) KY Kaitlyn Y. Office Manager > "My employes struggle using the app compared to the desktop version." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6648759) CG Colette G. Lead Clinician > "He has been consistently available to answer all questions and work through road bumps." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7067880) MF Melissa F. BDM-Business Development Manager > "Their approach, which seems geared towards extracting additional fees for basic functionalities, suggests a profit-driven ethos that neglects the needs of..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) LF Laura F. Manager of Operations > "Her insights into optimizing our operations within Zenoti have already proven beneficial. Although we’re still in the early stages of going live, we’re..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6650128) MF Melissa F. BDM-Business Development Manager > "In conclusion, while Zenoti offers valuable features, the lack of proactive support and additional charges for essential functionalities detract from its..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) PB Paul B. Owner > "A full featured product that eliminates the need for integrating a variety of solutions for different business needs." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6401072) MF Melissa F. BDM-Business Development Manager > "Furthermore, the response from Zenoti support was less than satisfactory, offering to add 7500 emails for an additional $200 instead of acknowledging the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) SC Sarah C. Marketing Manager > "The system is very detailed and advanced from a booking and business management standpoint." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016) SK Sheldon K. Spa Director > "So if you step away from your desk and get delayed all your progress is instantly lost when working on reports, email campaigns, etc. " [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6287851) SF Susanna F. CEO > "It has incredible details that can be set up tailoring to our preferences." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807947) AM Angel M. Manager > "Formatting forms was difficulty just because I had never done it before" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6634607) [View Reviews](https://www.capterra.com/p/131057/ZENOTI/reviews/) ## User interface 4.62 (365) 4.44 (1,256) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Boulevard 39/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/180087/Boulevard/#features) ZENOTI 39/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/131057/ZENOTI/#features) ### Recognition Boulevard is recognized as a top-rated tool in 4 Capterra Shortlist reports ZENOTI is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Boulevard Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ZENOTI Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Boulevard - By Boulevard Labs - Located in United States - Founded in 2016 ZENOTI - By Soham Inc dba Zenoti - Located in United States - Founded in 2010 ## Popular Comparisons [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,096)](https://www.capterra.com/p/148036/Calendly/reviews/) $176/month Price $10/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/148036-180087/Calendly-vs-Boulevard) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (634)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) $300/month Price $160/month 4.3 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-131057/AestheticsPro-vs-ZENOTI) [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,107)](https://www.capterra.com/p/213340/Google-Calendar/reviews/) $176/month Price Contact vendor for pricing 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180087-213340/Boulevard-vs-Google-Calendar) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (632)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) $300/month Price $59/month 4.3 Features 4.6 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131057-140062/ZENOTI-vs-Pabau-CRM) [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) $176/month Price $23.99/month 4.4 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-180087/Vagaro-vs-Boulevard) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.94 (309)](https://www.capterra.com/p/187593/Mangomint/reviews/) $300/month Price $165/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/131057-187593/ZENOTI-vs-Mangomint) [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,147)](https://www.capterra.com/p/268055/Goldie/reviews/) $176/month Price $19.99/month 4.4 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180087-268055/Boulevard-vs-Goldie) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) $300/month Price $23.99/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131057-153752/ZENOTI-vs-Vagaro) [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) $176/month Price $28/month 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/174830-180087/GlossGenius-vs-Boulevard) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.94 (298)](https://www.capterra.com/p/92269/PatientNOW/reviews/) $300/month Price Contact vendor for pricing 4.3 Features 3.8 4.3 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI) [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $176/month Price $20/month 4.4 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/180087-191978/Boulevard-vs-Acuity-Scheduling) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $300/month Price $99/month 4.3 Features 4.0 4.3 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-131057/MINDBODY-vs-ZENOTI)