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Mid-market and large enterprises
BigTime is ideal for professional services firms who want to streamline project operations, maximize their resource utilization, accelerate billing and payments, and connect scattered data sources.
Zoho Expense has vastly improved Ripple Street expenses management and submission. Very pleased with the software and glad our company decided to go with it.
This was bad timing for the rollout of a redesigned website. The default information on the dashboard is annoying and you can't customize it.
It's a very flexible platform allowing for a good deal of customization. The ability to import pictures and have expenses auto-populate is great.
There has been nothing so far that I dislike about the software.
I'm very appreciative of the free trial because I was even able to sample how good Zoho's customer support is. I can now confirm it is NOT too good to be true; it's the real deal.
Nothing from my perspective and use of Zoho Expense that seem to be missing. Provides everything I need.
I have been impressed by how quickly I could start using it across my organization - and everybody finds it a great help in keeping expenses organized.
There is a steep learning curve and the concept of reports is a bit unclear for junior staff. Occasionally the app stops working.
I really like the reporting it's outstanding. I can quickly and easily analyze my data, allowing me to identify areas for improvement and make informed decisions to drive growth in my business.
We purchase the data import package and that process was bad, the numbers did not match ours, he just told us the import was done and provided not reports to show the numbers matched.
The training was really amazing. And the capabilities made it well worth the switch from Productive.
We did it backwards which cost us about three weeks of loss time.
BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance.
When using on an airplane with weak internet, the application does not function as well as on the ground.
I have recently had wonderful customer service experience with [SENSITIVE CONTENT] at BigTime going above and beyond to make sure we were getting the best use of available services.
The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end.
Speaker 1: Hi, I'm Puran. I'm a co-founder I give Zoho expense five out of five, to find more reviews click below. I was using [inaudible 00:00:15] accounting software before coming to the Zoho books. And when I come to the Zoho books, I eventually got to know about Zoho expense also. So regarding the expense management, I was not using any particular tools. The main reason behind using Zoho expense was the Zoho books, which is our accounting software I was using from the Zoho. And when I was looking for Zoho expense management software for my team, I find Zoho expense, which is already integrated with the Zoho books. And it is very easy to use it. They provide a mobile application, which is how less techno savvy people can also use this application. These were the main few reasons why I went chose Zoho expense software. Starting with Zoho expense was pretty easy. One of their executive, once I signed up for the Zoho expense software, I got an email to schedule a call with one of the executive. And although I have not scheduled a call, because I was know about basic features of the Zoho expense, and I believe more in doing it yourself and learning it yourself. So I did things on the Zoho expense by myself and I learn myself, there was always support from the Zoho team who were always ready to, once you sign up, you can set up a call with them in just one or two days. So I strongly recommend as a whole expense software for the team, especially if you have a team where your team is working in the field, especially if it's remotely working where you can't get the physical documentation of their expenses there. And if you have sales representatives who are visiting different locations of your client they also need to claim the fuel mileage data, all the features are available in the expense. So in my case, I find it really useful software. And there are, of course the integration was one of the main useful tools that make things very easy. Whenever my team, whenever we hire someone in the sales team, first thing I do is the Soho expense explanation. And it's very, pretty easy to understand for them. Also, they simply need to install a mobile application in their phone, and then they can put the mileage or fuel expenses and whatever expenses they are making in the field.
Jen H.: I'm Jen. I'm the president of the Civil Engineering Firm. I would give BigTime five stars out of five. For more reviews like this, click below. Before I used BigTime, I use Deltek Vision and QuickBooks, and those are very robust programs for a lot of projects. And I didn't have that number of projects that I needed to look at. I started using BigTime because my friends recommended it to me. I have a friend who is a landscape architect who uses it every day and he was very proud of the program and thought highly of it and recommended that I take a look at it. When I looked at it, it was the perfect piece of software for what I needed at the time. I picked up BigTime when I first started my business. It was very easy to pick it up, very easy to call and ask questions of customer service. We had a two hour onboarding session that showed me all of the intricacies of BigTime. The key things are how many employees do you really want to use this? And what functions do you want them to perform? Because I had to go through a lot to figure that out as to what access to give who.
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Zoho Expense
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