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BigTime vs SuiteDash: Which is a better fit?

Updated on January 17th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 16,140 reviews from Billing and Invoicing users.
% Fit
Not enough reviews
Feature ratings
Invoice Creation
4.5
Client Management
4.5
Invoice Processing
4.5
Payment Processing
4.7
Online Invoicing
4.7
% Fit
Missing features
Feature ratings
Invoice Creation
4.9
Client Management
4.9
Invoice Processing
4.9
Payment Processing
NA
Online Invoicing
4.9
User satisfaction
4.6
User reviews650
Ease of use
4.5
Functionality
4.4
Value for money
4.5
Customer support
4.7
4.8
User reviews572
Ease of use
4.6
Functionality
4.8
Value for money
4.9
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

BigTime is ideal for professional services firms who want to streamline project operations, maximize their resource utilization, accelerate billing and payments, and connect scattered data sources.

Ideal for small to medium-sized businesses seeking an consolidated, customizable platform to manage CRM, projects, billing, and client portals efficiently, improving overall workflow and productivity.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Jen H
President
5.0

Jen H.: I'm Jen. I'm the president of the Civil Engineering Firm. I would give BigTime five stars out of five. For more reviews like this, click below. Before I used BigTime, I use Deltek Vision and QuickBooks, and those are very robust programs for a lot of projects. And I didn't have that number of projects that I needed to look at. I started using BigTime because my friends recommended it to me. I have a friend who is a landscape architect who uses it every day and he was very proud of the program and thought highly of it and recommended that I take a look at it. When I looked at it, it was the perfect piece of software for what I needed at the time. I picked up BigTime when I first started my business. It was very easy to pick it up, very easy to call and ask questions of customer service. We had a two hour onboarding session that showed me all of the intricacies of BigTime. The key things are how many employees do you really want to use this? And what functions do you want them to perform? Because I had to go through a lot to figure that out as to what access to give who.

How Capterra sources reviews
View all video reviews
video-e6892721-83d7-4c71-eaa1-08db72b3a5d8
David P
Founder
5.0

David P.: Hi, I'm David, owner and founder at 3LQ by Prodigy Tutors. SuiteDash, I would say a five. The other product I had was actually a homegrown solution. I'm a developer by trade, so I think that I'm smart. So I got together some Excel and some Apps Script, and I thought I was creating myself a decent CRM until I realized what all that entailed and all of the nuances that go along with tracking leads and the follow-up email marketing. So yeah, I had to admit that my solution wasn't worth too much and look for another solution. I chose SuiteDash because of all of the functionality that they have, and it's functionality comparable to the bigger names. It's like the enterprise apps, but it was really expensive. And listen, I am a solopreneur or whatever coin phrase we're using these days, and there is no extra money in the budget. So every dollar's accounted for, and SuiteDash was definitely a lot of bang for my buck, and ultimately that's why I chose it. Luckily, I'm a startup, so there were no real clients. There was no real business. So, I kind of integrated the business around SuiteDash. All of my test cases were built in SuiteDash. The customers weren't going in. They were new. So didn't have too much of an implementation. What I did have was a learning curve, a learning curve about actually, I think, the proper way to actually do marketing, the proper way for email marketing, the proper way to go through a sales pipeline because, before that, I didn't know what I didn't know. So, SuiteDash has opened up a world of, I guess, a world of knowledge, which ultimately leads to opportunity. I would tell them that if they offer any sort of learning, any tutoring or classes, don't buy another solution. I purchased my learning management solution prior to purchasing SuiteDash only to realize that SuiteDash has one built in that is pretty decent. I could have definitely saved myself a few bucks had I shopped around a little bit before I made some purchases.

How Capterra sources reviews
View all video reviews
User interface
131076 video thumbnail}
1 Video
154949 video thumbnail}
1 Video
131076
5 screenshots
154949
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

BigTime

Top Features
32/50
  • Backup and Recovery
  • Bulk Send
  • Compliance Management
  • Credit Note
  • Document Management
  • Dunning Management
  • Dynamic Pricing
  • Email Management
  • Event Logs
  • File Encryption
  • Financial Management
  • Fraud Detection
  • Master Data Management
  • Multi-Language
  • Process/Workflow Automation
  • Purchasing & Receiving
  • Quotes/Estimates
  • Tax Calculation
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Billing Portal
  • Client Management
  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • File Sharing
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Payment Processing
  • Project Billing
  • Projections
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Third-Party Integrations
  • Time & Expense Tracking
See All features
Hide Billing and Invoicing Software Features -

SuiteDash

25/50
Show Billing and Invoicing Software Features +
BigTime
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SuiteDash
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BigTime
  • By BigTime Software
  • Located in United States
  • Founded in 2002
SuiteDash
  • By SuiteDash
  • Located in United States
  • Founded in 2012
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