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BigTime is ideal for professional services firms who want to streamline project operations, maximize their resource utilization, accelerate billing and payments, and connect scattered data sources.
Designed for all business sizes, it is a cloud-based change management solution that helps with resource allocation, automated tracking of change requests and its impact on business.
I really like the reporting it's outstanding. I can quickly and easily analyze my data, allowing me to identify areas for improvement and make informed decisions to drive growth in my business.
We purchase the data import package and that process was bad, the numbers did not match ours, he just told us the import was done and provided not reports to show the numbers matched.
The training was really amazing. And the capabilities made it well worth the switch from Productive.
We did it backwards which cost us about three weeks of loss time.
BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance.
When using on an airplane with weak internet, the application does not function as well as on the ground.
I have recently had wonderful customer service experience with [SENSITIVE CONTENT] at BigTime going above and beyond to make sure we were getting the best use of available services.
The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end.
Great, knowledgeable engineers. Easy going and very helpful with recommendations/implementation.
We always have trouble with the monthly cost, it is always wrong.
The auto-scaling was perfect, which spread the cost savings over several instances. Not the last benefit is of course the cloud manageable platform which is fee free.
Also, I miss documentation explaining how to use the different features of the tool.
It is good experience, and easy to use and very helpful in today's world we can get all the reports of the infrastructure within few Seconds.
Was integration with your existing business processes difficult. As mentioned before, the dashboard interface could be more customizable, and some features could have more detailed explanations.
Amazing and friendly support team. Great tool to work towards APN compliance.
Are there features you feel are missing or could be improved. Are there aspects of the product that are difficult to use.
Jen H.: I'm Jen. I'm the president of the Civil Engineering Firm. I would give BigTime five stars out of five. For more reviews like this, click below. Before I used BigTime, I use Deltek Vision and QuickBooks, and those are very robust programs for a lot of projects. And I didn't have that number of projects that I needed to look at. I started using BigTime because my friends recommended it to me. I have a friend who is a landscape architect who uses it every day and he was very proud of the program and thought highly of it and recommended that I take a look at it. When I looked at it, it was the perfect piece of software for what I needed at the time. I picked up BigTime when I first started my business. It was very easy to pick it up, very easy to call and ask questions of customer service. We had a two hour onboarding session that showed me all of the intricacies of BigTime. The key things are how many employees do you really want to use this? And what functions do you want them to perform? Because I had to go through a lot to figure that out as to what access to give who.
BigTime
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