Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Fundraisers that want to save more time, raise more funds, and do more good.
Txt2Give exists to break down giving barriers and make giving easy for any organization to quickly and securely accept donations.
I also love that it is web based so I can access it remotely. Overall I am very pleased with the software and feel you get an amazing product for a very reasonable price.
Their billing policies are draconian, the back end is terrible and the front end user experience is so ugly an uncustomizable compared to industry peers.
We've been very, very happy with Bloomerang. This software is light years ahead of what we had, and the fact that it integrates with DonorSearch is amazing.
A downside - Reports are still confusing at times, needing so many steps and not fully understanding how to use the drop downs, or what they mean to pull the report I need.
Great for communicating with supporters and donor management. Good customer service and helpful articles/videos if you run into problems or have questions.
The lack of an event tracking feature. It is also frustrating that all mass communications are embedded as interactions.
It was easy to learn after having used a variety of other databases (Salesforce, Raiser's Edge, Donor Perfect, Apricot). I am happy with the flexibility in reporting.
The automated surveys could be revised. I wish you could edit them because the lapsed one has offended some donors so we have stopped using it.
One of the customers rep has been super helpful and available when questions arise. We've had multiple users comment on how easy it was to register and donate through the platform.
If the cause isn't set up correctly on the front end, it will not allow members to contribute at all. We found that they will get confused and then give up, which is lost revenue.
The cost is amazing and we can use it for so many different appeals. Everyone in my office was excited to use this product he have now used in for 4 different events.
The only negative to the software is how it shows up on the screen. Once new people post donations, the old ones are removed.
I like the easy of use, the dashboard data and the customer service is outstanding.
Frankly, we have seen nothing that could be considered a negative.
I love how quick and responsive the Support team are to the changing needs of our non profit.
The lack of customization for the initial text response after a donor texts GIVE.
Jennry R.: Hi, my name is Jenny. I'm director of Donor Relations. I would give Bloomerang a five out of five, and for more reviews like this, click below. Before we adopted Bloomerang, we were using a software that did not show a timeline. It was very difficult in donor relations to not be able to see what our giving history and interactions were with a donor year over year. It was not user-friendly for creating reports. It was just hard to pull information about individuals. We decided to go with Bloomerang because it does show a very clear timeline very easily. It's a very user-friendly system. People don't need a lot of training in order to know how to use it and it is much easier to do reports and much easier to see the relationships that exists among our constituents. We adopted Bloomerang seven years ago. It's honestly a little bit hard to remember what it was like to get started. I do remember that we adopted it right after we were completing an auction. Bloomerang really made it pretty easy for us. I don't remember that it was a particularly difficult process to be onboarded with Bloomerang. Then we were just good to go as soon as the new fiscal year started. We shifted over entirely to Bloomerang. Anybody who's thinking about Bloomerang, I would encourage you to call some of the Bloomerang references and just really talk to people about the experiences that they've had. I would also encourage you, if you're going to purchase Bloomerang, to go ahead and pay for the phone support. The technical support at Bloomerang is absolutely what I love the most about Bloomerang. They are nice, they are helpful, and they will stay with me as long as I need them to help me figure out whatever situation I have that I need their help with. This could be in creating reports or cleaning up individuals, how to send a particular kind of communication. They are super, super helpful. So for that, that is why I give Bloomerang a five out of five, just being able to call and speak to somebody who can help me solve my problems.
Jonah G.: Hey, my name's Jonah. I'm a business development manager. I rate Txt2Give, four out of five, and for more views like this click below. When we were reviewing softwares for this particular solution, we were looking for a platform that provided us a texting to donate option, that would allow us to customize the look, feel, and workflow of the experience, so that we could provide an optimized experience for our clients/donors. We didn't find any options other than Txt2Give that gave us the flexibility to accomplish this and that's why we chose Txt2Give. So Txt2Give provides great integration options with many different payment processors, including our main payment processor, which is made for a direct transaction reception and connection with any financial institutions. So, because Txt2Give gave us the option to work with our existing partners, and because Txt2Give gave us the option to set up multiple different payment options for our donors, it gave us the options to set up different payment gateways, as well as different allocation options for our donors. Those are some of the reasons why Txt2Give were a great choice for us. Getting started with Txt2Give was extremely easy. They have a great support team that is very responsive and helped us get set up with very minimal effort on our end. The user interface is extremely user-friendly, so everything is laid out in a way that's easy to understand. And when there are things that are a little bit unclear with other providers, in terms of setting up integrations with payment providers, there are great walk-throughs and great intuitive help text, to help make sure that those processes are easy. If you're interested in Txt2Give, I would recommend doing a good review of their software platform, going through their website, as well as speaking to their sales team. Their sales team is extremely knowledgeable and can help answer any questions you have. In particular, I would be sure to know exactly what you're looking for, as there a lot of different options in the Txt2Give space. For example, if you're looking specifically for a texting short code to give, or if you're looking for more flexible giving options for your donors, you're going to want to look in different places, so make sure that you have a really clear list of the features that you want and your text data platform.
Prioritize real-user-identified key features according to your needs to find your best fit.
Bloomerang
Top FeaturesTxt2Give
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: