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Fundraisers that want to save more time, raise more funds, and do more good.
OneCause has helped more than 11,000 nonprofits to raise $6.5B for their causes. We support any sized organization and offer various packages to meet their specific needs and budget.
I also love that it is web based so I can access it remotely. Overall I am very pleased with the software and feel you get an amazing product for a very reasonable price.
Their billing policies are draconian, the back end is terrible and the front end user experience is so ugly an uncustomizable compared to industry peers.
We've been very, very happy with Bloomerang. This software is light years ahead of what we had, and the fact that it integrates with DonorSearch is amazing.
A downside - Reports are still confusing at times, needing so many steps and not fully understanding how to use the drop downs, or what they mean to pull the report I need.
Great for communicating with supporters and donor management. Good customer service and helpful articles/videos if you run into problems or have questions.
The lack of an event tracking feature. It is also frustrating that all mass communications are embedded as interactions.
It was easy to learn after having used a variety of other databases (Salesforce, Raiser's Edge, Donor Perfect, Apricot). I am happy with the flexibility in reporting.
The automated surveys could be revised. I wish you could edit them because the lapsed one has offended some donors so we have stopped using it.
Not only does it have the best aesthetics and options for design, it's seamless in its reporting and analytics.
Using OneCause - as an administrator or end user - is unintuitive. The design is poor and users receive unintelligible error messages.
Their customer service was good and the training was also good. I would recommend to someone needing a robust system.
Customer support the day of event was difficult to get in touch with which caused much anxiety.
We loved that we could stream our virtual event from the registration page. The ease of use in adding auction items was excellent.
Somewhat expensive and the customer service is somewhat weird.
The best asset that OneCause has is the people that work there. Every question is quickly answered, and the phone support staff seems genuinely excited about helping.
The cost makes us stop and consider alternative products every once in a while.
Jennry R.: Hi, my name is Jenny. I'm director of Donor Relations. I would give Bloomerang a five out of five, and for more reviews like this, click below. Before we adopted Bloomerang, we were using a software that did not show a timeline. It was very difficult in donor relations to not be able to see what our giving history and interactions were with a donor year over year. It was not user-friendly for creating reports. It was just hard to pull information about individuals. We decided to go with Bloomerang because it does show a very clear timeline very easily. It's a very user-friendly system. People don't need a lot of training in order to know how to use it and it is much easier to do reports and much easier to see the relationships that exists among our constituents. We adopted Bloomerang seven years ago. It's honestly a little bit hard to remember what it was like to get started. I do remember that we adopted it right after we were completing an auction. Bloomerang really made it pretty easy for us. I don't remember that it was a particularly difficult process to be onboarded with Bloomerang. Then we were just good to go as soon as the new fiscal year started. We shifted over entirely to Bloomerang. Anybody who's thinking about Bloomerang, I would encourage you to call some of the Bloomerang references and just really talk to people about the experiences that they've had. I would also encourage you, if you're going to purchase Bloomerang, to go ahead and pay for the phone support. The technical support at Bloomerang is absolutely what I love the most about Bloomerang. They are nice, they are helpful, and they will stay with me as long as I need them to help me figure out whatever situation I have that I need their help with. This could be in creating reports or cleaning up individuals, how to send a particular kind of communication. They are super, super helpful. So for that, that is why I give Bloomerang a five out of five, just being able to call and speak to somebody who can help me solve my problems.
Rachael: Hi, my name is Rachael. I'm the event fundraising manager for Make-A-Wish Missouri & Kansas, and I would rate OneCause at a level of five. I use OneCause for all of our internal fundraising needs. So everything from auctions to raffles, to live auctions, and just anything in between. My favorite thing about OneCause is that it's seamless. There are so many capabilities all in one program and it makes it very much a worry-free process for me. The only thing that I would change about OneCause is the descriptions underneath the reports that we pull so that we can pull the information that we're needing a lot faster.
Bloomerang
OneCause
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