# Compare Bloomerang vs Keela 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bloomerang and Keela based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131207-154358/Bloomerang-vs-Keela

---

# Bloomerang vs Keela Features and Cost Comparison

Last updated May 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BloomerangKeela2/4 selected

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

[## Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting Price

$125.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [1,287 reviews](#user-reviews)

Positive

1,246

Neutral

25

Negative

16

[## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [314 reviews](#user-reviews)

Positive

286

Neutral

21

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 3,521 reviews from nonprofit crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Donation Tracking

4.8

Donor Management

4.6

For Nonprofits

4.6

Contact Management

4.5

Fundraising Management

4.4

80%Fit

Feature ratings

Donation Tracking

4.6

Donor Management

4.4

For Nonprofits

4.5

Contact Management

4.4

Fundraising Management

4.2

User satisfaction

User satisfaction

4.7

User reviews[1,287](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.8

User satisfaction

4.3

User reviews[314](https://www.capterra.com/p/154358/Keela/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$125Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$160Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

If you’re a nonprofit leader juggling donor engagement, data management, and fundraising goals—while navigating limited resources and growing expectations—Bloomerang CRM was built for you.

Best for

Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more!

## User reviews

Pros & cons

AnA

Al-nor A.

Teacher

> "The reporting tools are also very handy for analyzing your data and making smart decisions. Plus, their strong customer support and training..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936)

KS

Kaitlyn S.

Executive Director

> "Creating and formatting emails felt restrictive, and tracking engagement wasn’t as robust as expected."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7125084)

AnA

Al-nor A.

Teacher

> "Its dashboard gives you a clear view of donor engagement and fundraising performance, which makes tracking and improving your efforts..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936)

LT

Laura T.

Executive Director

> "Apparently, Bloomerang has a reputation for poor onboarding execution, which I was unaware of until I researched it, I was also unaware of the..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7088389)

VR

Verified Reviewer

Director of Development

> "I love being able to track donor contact and gifts over time, as well as storing files and payment information."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200)

SK

Susan K.

Development Director

> "We had to create our giving form in another software as the form offered through Bloomerang was not ideal and didn't offer a lot of..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590326)

LT

Laura T.

Executive Director

> "It would appear to be user friendly/ intuitive, seems to be a great platform is you are able to successfully onboard."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7088389)

AnA

Al-nor A.

Teacher

> "One thing I found less appealing about Bloomerang is that its customization options can be somewhat limited."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936)

KS

Kaitlyn S.

Executive Director

> "Bloomerang was easy to use and designed with donor relationships in mind."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7125084)

Erin E.

Deputy Director

> "Bloomerang is an old, outdated CRM with barely functional features, terrible customer service, and broken promises."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#GetApp___6645187)

CJ

Caroline J.

Executive Director

> "We switched from Donor Perfect to Bloomerang for the ease of tracking groups and creating reports that are custom to our organization and..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6234020)

AnA

Al-nor A.

Teacher

> "However, the limited customization options might be a drawback for some organizations."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936)

VR

Verified Reviewer

Director of Development

> "Reporting is super helpful for collecting data and planning for the future."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200)

RM

Roxy M.

Director of Development

> "The data migration from our previous platform was tedious and lengthy, but I don't know how that could have been avoided."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6494796)

Steven M.

system technique

> "What I like the most is the possibility of being able to help many people through Bloomerang since many times it is more difficult to do this..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6241762)

PM

Pat M.

Owner

> "they could not keep track of our customer account, and when I personally set up a debit account and wanted to terminate it, they were unable..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#SoftwareAdvice___6343173)

VR

Verified Reviewer

Director of Development

> "Bloomerang is user friendly, provides a lot of education for using its features, and their support is very efficient and helpful when needed!"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200)

SB

Steve B.

Executive Director

> "App not as fully functioning as the computer versio.mn"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6588808)

JA

Jessica A.

Director of Donor and Alumni Relations

> "I also love that it's tiered-pricing based on constituent count."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6762768)

AL

Amy L.

Executive Director

> "There's no ability to pre-load brand guidelines (logo, colors, font) that would pre-populate letters & emails For events, there's no way to..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4504714)

BC

Bethany C.

Owner

> "Love the integrated email system that does almost as much as MailChimp."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6519586)

KN

Kimberly N.

Director Program Support

> "Wish we could permanently add in all the different military ranks as titles, they only have a few, and each service has their own way of..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3774759)

HB

Haley B.

Fundraising Director

> "I have used in a few different organizations, and always recommend it as a solution to others looking for a fundraising CRM."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6623179)

VR

Verified Reviewer

Consultant

> "Not the prettiest of CRM's, could use better integrations."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6290791)

SW

Stephanie W.

Senior Manager

> "The product is easy to use, powerful, and the customer service is extremely proficient especially compared to other similar database companies."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6612208)

Alfredo R.

Software Engineer

> "A major feature currently missing from Bloomerang is the ability for users to make multiple updates of their own."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4445837)

KL

Kylee L.

Marketing and Volunteer Coordinator

> "Moving from a small organization to a bit larger it has saved a lot of time"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6716405)

MB

Megan B.

Director of Programs

> "I also don't like that you cannot apparently schedule reminder emails for tasks or assign multiple responsible parties for tasks."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4793236)

Kevin H.

Director of Advancement

> "It provides great support and learning videos."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6651076)

JF

Jim F.

Volunteer

> "Doesn’t allow you to create recurring donations which creates extra data entry."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3672992)

Abdelati L.

Treasury

> "With regard to experience, it can be noted that it has all the internal and external needs of the organization and gives a lot of internal..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4988221)

JM

Jennifer M.

Director of Philanthropy and Strategic Partnerships

> "In fact it encourages/trains people into transactional fundraising mentalities away from the importance of relationships and story."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645823)

Abdelati L.

Treasury

> "This product is characterized by accuracy in the analysis and management of all areas available within the institution, really wonderful."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4988221)

BG

Brenna G.

Executive Director

> "Extremely disappointed with the functionality and customer support."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4938028)

MC

Mitchell C.

Executive Director

> "Our organization is very small, and Bloomerang gives us tools to automate some of our key processes to provide donors with an easy platform..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4089648)

EO

Evan O.

Executive Director

> "A few features offered don't live up to their potential and if you have a lot of grants to track this may not be the right software."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3648186)

AC

Amy C.

Consultant - Bloomerang user/trainer

> "Customer support is highly responsive, training is extensive and free, handles event tracking, grant tracking, major gift fundraising, contact..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4616301)

MA

Mark A.

Lead Generator

> "This is not a product designed for a larger organization nor one that was going through growth in the way and timeframe that my organization..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4521126)

MD

Mindy D.

Director of Business Operations

> "Bloomerang provides free trainings that are very useful and can be shared with your team based on function and need, as well as excellent..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4745004)

AC

Amy C.

Consultant - Bloomerang user/trainer

> "One niggly problem is that you cannot email to multiple email addresses for a given constituent."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4616301)

JJ

Jennifer J.

Director of Development

> "It's saved me a ton of time over my last CRM in terms of mailings and being able to segment my lists. And whenever I have a question, the..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4600264)

HR

Hamsa R.

Donor Services Specialist

> "There is currently no way to differentiate who we want to send a communication to without adjusting it manually."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645084)

Steven M.

system technique

> "Productivity and efficiency have increased among the staff, for my part I feel more satisfied with each job done at Bloomerang"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6241762)

SC

Suzie C.

Executive Assistant

> "I would imagine that the options offered are not as robust as some other platforms however, we never used a donor software before and this was..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4171551)

LG

Linda G.

Fundraiser

> "Bloomerang makes it possible for us to keep up with our donations and track our communication with donors which is a huge plus."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4791481)

AL

Amy L.

Executive Director

> "It requires self-hosting - which costs us $$ for web design services."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4504714)

SN

Salah N.

HR

> "It is very good and has always spoken and is very easy and makes you happy to work such as excellence confidence safety and constant..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4929172)

KP

Katrina P.

consultant

> "Creating custom reports is time consuming and its particularly difficult to run year over year reports."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3885674)

SW

Scott W.

Operations manager

> "Report system very good."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590310)

HR

Hamsa R.

Donor Services Specialist

> "As my organization's admin, the biggest con right now is the Relationships Tab, specifically when it comes to organizations."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645084)

SK

Susan K.

Development Director

> "It is super easy to use and it does everything I need it to do."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590326)

MM

Michelle M.

Director of Grants & Foundations

> "As a new user, learning how to establish the grant management system was time-consuming instead of having it built into the system."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4231583)

MD

Mindy D.

Director of Business Operations

> "Bloomerang is a robust, affordable donor management software that is easy to implement and has a lot of great features such as dashboards,..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4745004)

SU

Sharilyn U.

Donor Relations Coordinator

> "Does not mail merge perfectly especially does not do envelopes well"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4606655)

LR

Lena R.

Owner

> "I love the ability to customize our donor data and the many features that can be done with Bloomerang."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4269342)

AP

Ashley P.

Grant & Development Coordinator

> "It creates duplicates too easily without catching that it's the same donor already in the system and doesn't always record interactions with..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3150972)

Alfredo R.

Software Engineer

> "I love the tracking features Bloomerang provides and how easy it is to integrate event ticketing, volunteering, and other forms into our..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4445837)

LR

Linda R.

Business Manager

> "Conversion - Thousands of records were messed up and had to be corrected. "

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4329056)

AR

Antoshia R.

President

> "We are able to keep everything in this one system and send out letters to thank our donors as often as we need to."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3677022)

AL

Amy L.

Executive Director

> "A SEPARATE EVENT for free tickets, which is ridiculous."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4504714)

LT

Laura T.

Exec Director

> "We have solved our issues of being able to easily track our donors and reach out to them in a timely and professional way."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4385063)

TA

Tami A.

President and CEO

> "The only con I can think of is the manual reports are sometimes confusing."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3641971)

SN

Sylla N.

Artist

> "Overall it is a great product for fundraising and it helped me show my support."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6327939)

JR

Janice R.

President

> "Mobile card readers with Stripe require an iOs device and they do not function with an Android device."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3495250)

BS

Barbara S.

Director of Development

> "The system is extremely intuitive and easy to use. When working with data-entry volunteers, they catch on very quick."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___5022089)

MH

Madeleine H.

Programs Director

> "It is time consuming to input check information."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4517655)

TR

Tanya R.

Church Relations Liaison

> "Bloomerang custom reporting and dashboard features keep our team focused and on track. "

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4624523)

HM

Hilary M.

Executive Director

> "Do you due diligence - we wasted our precious resources of time and money on Bloomerang."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4618871)

SC

Suzie C.

Executive Assistant

> "We could also put our efforts into those who had a connection to our cause and the financial means to donate more if asked."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4171551)

ME

Morgan E.

Director of Development

> "Not a lot of customization opportunities with forms and no integration with Wix"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3080721)

BW

Beckie W.

Sr. Marketing & Communiucations

> "Their customer support is outstanding and can help you think through the best ways to manage and organize your data. "

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3777703)

KN

Kelly N.

CEO

> "I don't like that when you set up a business and enter someone's name associated with the business, that you can't easily search for that..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3081326)

MR

Maria R.

Supervisor of Housing Counseling

> "It has allowed our clients to register paperless online, it has allowed our agency to gather and maintain our mailing list, donor list, etc"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607162)

CA

Crystal A.

Executive Director

> "The process of starting was difficult due to our lack of a tech department and the really crummy system we were using previous to the..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3523059)

HM

Hlalanathi M.

Freelancer

> "Cloud based donor management platform, intuitive, user-freindly, free or premium version options, best reporting function, wonderful team..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3438419)

HM

Hilary M.

Executive Director

> "We never even got to the stage of working with the data."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4618871)

VR

Verified Reviewer

Manager of Annual Fund

> "Bloomerang was a great tool to have with a team that was not tech-literate/savvy."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6241378)

AL

Adam L.

CEO

> "Communication tools are complicated and can be hard to find"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4668418)

SU

Sharilyn U.

Donor Relations Coordinator

> "It helps a small non-profit like ours have the donor information like a much larger organization"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4606655)

ES

Elise S.

Director of Development

> "It can be confusing when converting that household accounts are made as well as individual accounts for the people in the household."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3297930)

[View Reviews](https://www.capterra.com/p/131207/Bloomerang/reviews/)

BG

Brian G.

CFO

> "We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "After spending thousands of dollars, including additional import fees, and investing over two months into the migration process,..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

BG

Brian G.

CFO

> "Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

VR

Verified Reviewer

Project Manager

> "Some parts of the platform can feel limited or clunky, especially when customizing reports or email templates."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143)

NN

Nancy N.

Vice President of Program and Administration

> "Some of my favorite features are how it tracks communication with each donor and the easy way to take donations over the phone."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165)

CM

Christine M.

Accountant

> "For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153282)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

WP

Wendi P.

Executive Director and Co-founder

> "It has taken time for my staff to learn the ropes on this, and she is still struggling to make time for managing it to it's..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712)

KW

Kathryn W.

Office Administrator and Support

> "I really like the automation function, the ability to customize pretty much everything, and the way the data is logged and..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

JR

Jacquie R.

CEO

> "Cost of automation options limiting, given we do not have additional funds to support this at the moment."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589)

RM

Rushna M.

Donor Care Lead

> "It has helped simplify many aspects of donor management and fundraising by centralizing key tools in one platform."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Unfortunately, the staff support and migration experience became the weakest part of the process."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

VR

Verified Reviewer

Project Manager

> "It’s built specifically for nonprofits, so a lot of the features actually make sense for fundraising and donor management instead..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "What made the situation even worse was the lack of communication and accountability when these issues were raised."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

BG

Brian G.

CFO

> "We like that there is some AI integrated with the software to help us identify areas where we can improve."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

MA

Margaret A.

Fund Development Co-ordinator

> "Not all features are intuitive and updates to the system are not carefully communicated."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890)

SB

Sharon B.

Data Base Administrator

> "I also appreciate being able to issue real time tax receipts with each qualifying donation."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

KW

Kathryn W.

Office Administrator and Support

> "Sometimes it just doesn't work properly and I have to get creative with how to filter."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

RM

Rushna M.

Donor Care Lead

> "For a nonprofit like ours, looking for an all-in-one fundraising and donor management solution, Keela has been a reliable and..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Unfortunately, this process left us with very little confidence in the platform moving forward."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

SB

Sharon B.

Data Base Administrator

> "Keela is user-friendly, even at the novice level and the resource videos have helped me on my journey as our organization's..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

TT

Trevor T.

Marketing

> "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

JR

Jacquie R.

CEO

> "The integrations with our other programs are also extremely helpful and have made our workflows much smoother."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589)

JB

Julianne B.

Office Administrator

> "Their support staff takes a long time to resolve tickets."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153475)

BH

Blakeley H.

Development Director

> "I love the forms section and communications to keep everything in one database."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157019)

PB

Peter B.

Marketing Manager

> "No flexibility in email template customization -- can't export external templates"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

MP

Mallory P.

Financial Manager

> "My experience using Keela for our donor management at our Non-Profit has been great and I think I’ve finally found one I plan to..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

RR

Ronnie R.

Marketing Communications Specialist

> "Not being able to add stock/ quantities to revenue forms."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615)

MP

Mallory P.

Financial Manager

> "The reports that are available have been useful for making decisions and planning future donor campaigns."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

TD

Tina D.

Marketing & Funding Specialist

> "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750)

KS

Katrina S.

Communication Manager

> "It's easy to create reports, send mass communications, develop forms, and track grants."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157811)

Adrian H.

CEO

> "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650)

SB

Sharon B.

Data Base Administrator

> "Keela is very intuitive and seamless in their processes, and their knowledge I've learned in one area has been a building block..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

BB

Brynn B.

Fundraising Coordinator

> "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587)

WP

Wendi P.

Executive Director and Co-founder

> "I like that multiple staff can have different access for different purposes."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712)

MV

Michael V.

Fundraising Coordinator

> "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551)

EP

Elsa P.

General manager

> "We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590)

HB

Hal B.

Development Manager

> "For example, we had some payment security issues before Keela implemented Captcha features."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

KW

Kathryn W.

Office Administrator and Support

> "she has been so helpful and has gone above and beyond to help us with any questions we have as we are navigation new parts of the..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

CM

Cathy M.

Secretary

> "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045)

MP

Mallory P.

Financial Manager

> "It is made running email campaigns, simple, and easy to choose specific people to contact under specific circumstances."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

AB

Amber B.

Executive Director

> "The only issue we have had is with the Peer to Peer Fundraising function."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833)

JV

Josh V.

Executive Director

> "The reporting and analysis tools are what convinced me to switch over."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153960)

AI

Andrew I.

Program and Financial Officer

> "Some of the features don't work well in Firefox which is surprising."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317)

NN

Nancy N.

Vice President of Program and Administration

> "Keela has been a great tool for managing communication with our donors."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165)

KN

Kayla N.

Administrative Assistant

> "Additionally, I have personally had issues with importing taking up to 6 hours with Keela."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

BG

Brian G.

CFO

> "Keela has a very user friendly interface and a robust set of donor management tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

MC

Michelle C.

Owner/Creative Director

> "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374)

RM

Rushna M.

Donor Care Lead

> "The system continues to evolve, and it’s clear they value customer feedback and long-term improvement."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

VR

Verified Reviewer

Director of Development and Communications

> "The access form a mobile app/iPhone is not super easy."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965)

KE

Kyle E.

Co-ED

> "Good donor management tool with great analytics about donors."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157248)

AF

Annastasia F.

Managing Director

> "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220)

MA

Margaret A.

Fund Development Co-ordinator

> "A CRM is essential to building better donor relations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890)

TY

Tara Y.

Office and Event Manager

> "It is a big expense for us!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

SS

Sean S.

IT and Grant Management

> "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

RC

Ron C.

CEO

> "Keela would not return the money to us, so we contacted the CC company and disputed the charged. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542)

RM

Rushna M.

Donor Care Lead

> "Their integration with Raisely is the best thing they launched in the recent past."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

ND

Nicole D.

Co-Founder

> "The user interface can sometimes be challenging."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884)

EP

Elsa P.

General manager

> "Keela is a great CRM option for mid-sized non-profits."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590)

NW

Niki W.

accountant

> "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685)

JR

James R.

Executive Director

> "The donation forms are pretty easy to set up and for donors to use."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154678)

Mackenzie D.

Watershed Education Lead

> "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874)

NL

Natalie L.

Executive Director

> "Email campaigns are far more friendly to design with than our last product."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154825)

DL

Douglas L.

President

> "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second -..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

KH

Karl H.

Executive Director

> "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878)

RD

Rafael D.

Marketing & Fundraising Manager

> "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555)

JG

Jared G.

Communication Coordinator

> "We can do just about everything we need to across of non-profit needs."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154697)

MH

Michelle H.

Bookkeeper/Fundraising Coordinator

> "Also, the fact that it can only integrate with Eventbrite doesn't help us."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577)

DS

Doug S.

Executive Director

> "Overall our experence has been great. When we needed help, Keela customer support was there every time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153271)

MJ

Martine J.

Founder, Executive Director

> "The e-blasts templates are lacking in design and appeal."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946)

MG

Mayra G.

Director of Education and Donor Stewardship

> "My overall experience has been an easy integration in learning the system. How everything works and flows."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160880)

SB

Susanna B.

Stewardship Coordinator

> "The spreadsheets for doing this are a bit confusing."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509)

RM

Rushna M.

Donor Care Lead

> "The team is responsive, genuinely listens to feedback and consistently works toward improving the platform."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

DL

Douglas L.

President

> "The reporting module seemed sooooo basic."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

TT

Trevor T.

Marketing

> "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

MB

Maria B.

Operations Manager

> "not very easy to customize my options..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195)

KW

Kathryn W.

Office Administrator and Support

> "We are still getting used to parts of the system and are learning new things every day."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

DB

Dan B.

Asst. Property Director

> "It is not very friendly to use with my phone. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557)

[View Reviews](https://www.capterra.com/p/154358/Keela/reviews/)

## User interface

4.65 (1,287)

4.32 (314)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Bloomerang

Top features

44/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/131207/Bloomerang/#features)

Keela

43/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/154358/Keela/#features)

### Recognition

Bloomerang is recognized as a top-rated tool in 3 Capterra Shortlist reports

Keela is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Bloomerang

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Keela

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bloomerang

-   By Bloomerang
-   Located in United States
-   Founded in 2012

Keela

-   By Aplos
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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[View full comparison](https://www.capterra.com/compare/97513-131207/DonorSnap-vs-Bloomerang)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

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Contact vendor for pricing

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4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131207-203848/Bloomerang-vs-MonkeyPod)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

$160/month

Price

$167/month

4.0

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/154358-203848/Keela-vs-MonkeyPod)