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Fundraisers that want to save more time, raise more funds, and do more good.
Donorbox supports over 80,000 global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups.
I also love that it is web based so I can access it remotely. Overall I am very pleased with the software and feel you get an amazing product for a very reasonable price.
Their billing policies are draconian, the back end is terrible and the front end user experience is so ugly an uncustomizable compared to industry peers.
We've been very, very happy with Bloomerang. This software is light years ahead of what we had, and the fact that it integrates with DonorSearch is amazing.
A downside - Reports are still confusing at times, needing so many steps and not fully understanding how to use the drop downs, or what they mean to pull the report I need.
Great for communicating with supporters and donor management. Good customer service and helpful articles/videos if you run into problems or have questions.
The lack of an event tracking feature. It is also frustrating that all mass communications are embedded as interactions.
It was easy to learn after having used a variety of other databases (Salesforce, Raiser's Edge, Donor Perfect, Apricot). I am happy with the flexibility in reporting.
The automated surveys could be revised. I wish you could edit them because the lapsed one has offended some donors so we have stopped using it.
Fantastic, I've worked with 3 other donation platforms and this one is by far the best value, best experience for me as an admin, and best experience for our donors.
Money was held for a long time, may have cost me the election as a small grassroots candidate. Stripe fees were also terrible.
The more I use it, the more I appreciate it's powerful reporting, ability to segment supporters and the fact it can be integrated into other packages like Zapit.
Having to define my business and name an Executive Person was complex - and loading a .pdf for a utility bill kept failing (I had to make it a .jpg!).
Ease of creating campaign pages. Donor managementeasy to pull reportsrecurring donation portal is super helpful set upflow of site is easyvery responsive support team.
I would also settle for some sort of phased fee structure. As much as I like running no charges for months when we raise less than $1000, if we raise $1001 we get charged 1.5% for the full amount.
Donorbox can be used directly or as accessed through our website. The implementation was a piece of cake thanks to the superb support and great documentation.
Limited in features to be fully functional with more current needs.
Jennry R.: Hi, my name is Jenny. I'm director of Donor Relations. I would give Bloomerang a five out of five, and for more reviews like this, click below. Before we adopted Bloomerang, we were using a software that did not show a timeline. It was very difficult in donor relations to not be able to see what our giving history and interactions were with a donor year over year. It was not user-friendly for creating reports. It was just hard to pull information about individuals. We decided to go with Bloomerang because it does show a very clear timeline very easily. It's a very user-friendly system. People don't need a lot of training in order to know how to use it and it is much easier to do reports and much easier to see the relationships that exists among our constituents. We adopted Bloomerang seven years ago. It's honestly a little bit hard to remember what it was like to get started. I do remember that we adopted it right after we were completing an auction. Bloomerang really made it pretty easy for us. I don't remember that it was a particularly difficult process to be onboarded with Bloomerang. Then we were just good to go as soon as the new fiscal year started. We shifted over entirely to Bloomerang. Anybody who's thinking about Bloomerang, I would encourage you to call some of the Bloomerang references and just really talk to people about the experiences that they've had. I would also encourage you, if you're going to purchase Bloomerang, to go ahead and pay for the phone support. The technical support at Bloomerang is absolutely what I love the most about Bloomerang. They are nice, they are helpful, and they will stay with me as long as I need them to help me figure out whatever situation I have that I need their help with. This could be in creating reports or cleaning up individuals, how to send a particular kind of communication. They are super, super helpful. So for that, that is why I give Bloomerang a five out of five, just being able to call and speak to somebody who can help me solve my problems.
Anna: Hi. I'm Anna, the creative designer with Our Simply Design, and I used Donorbox and would rate it five stars. Before Donorbox, we used the typical credit card apps, Stripe, Square, all of those things, but they felt very impersonal and you were charged a fee. So even when the client gave you a great amount, you still lost a tiny bit, and that's money being taken from your nonprofit. And we wanted the chance to take all of the money that our clients were giving us to get back to our nonprofits. So Donorbox gives you that option, and it's a great way to get all the money out there for your nonprofits and let the client choose how much they want to help and give to you. So as a website designer, one of my clients came to me and said, "Hey, can we add Donorbox to our website?" And I said, "Of course." So I added it, and as I did that, I did a lot more research about Donorbox because I don't want to use something that might cause problems later down the line with the website, and really loved all the great features that it offered, how personal it is, that you can set up a little web landing page with your event and have them donate to you. And it just felt personal and real, and that's what you want with the connection for your nonprofit. Donorbox, easy setup, easy to start, easy to implement, easy for your clients to use. Easy is the word, and it's not just me saying that as a web designer, but as a human being who has to learn the new technologies quickly. Donorbox was an easy fit for me and for my clients. No training really involved. We just set it up and go. If you're thinking about using Donorbox, give it a try. You're not going to regret using it, having your customers use it. It's user-friendly, easy to use, easy to set up, and you'll be glad that you did.
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