Bloomerang vs Fundraise Up: Which is a better fit?

Jennry R.: Hi, my name is Jenny. I'm director of Donor Relations. I would give Bloomerang a five out of five, and for more reviews like this, click below. Before we adopted Bloomerang, we were using a software that did not show a timeline. It was very difficult in donor relations to not be able to see what our giving history and interactions were with a donor year over year. It was not user-friendly for creating reports. It was just hard to pull information about individuals. We decided to go with Bloomerang because it does show a very clear timeline very easily. It's a very user-friendly system. People don't need a lot of training in order to know how to use it and it is much easier to do reports and much easier to see the relationships that exists among our constituents. We adopted Bloomerang seven years ago. It's honestly a little bit hard to remember what it was like to get started. I do remember that we adopted it right after we were completing an auction. Bloomerang really made it pretty easy for us. I don't remember that it was a particularly difficult process to be onboarded with Bloomerang. Then we were just good to go as soon as the new fiscal year started. We shifted over entirely to Bloomerang. Anybody who's thinking about Bloomerang, I would encourage you to call some of the Bloomerang references and just really talk to people about the experiences that they've had. I would also encourage you, if you're going to purchase Bloomerang, to go ahead and pay for the phone support. The technical support at Bloomerang is absolutely what I love the most about Bloomerang. They are nice, they are helpful, and they will stay with me as long as I need them to help me figure out whatever situation I have that I need their help with. This could be in creating reports or cleaning up individuals, how to send a particular kind of communication. They are super, super helpful. So for that, that is why I give Bloomerang a five out of five, just being able to call and speak to somebody who can help me solve my problems.

Savannah: Hey there. My name is Savannah. I'm a visual content strategist for OneHope. We're an international nonprofit and we love Fundraise up. We definitely give it five stars. So, I'm not the developer in this case. I work more on the front-end design. However, I know that we did not have really strong mobile-friendly fundraising integrations at all in our website before. So this is a new integration and it really opened up a lot of doors for us. Given our size, we should have had a much larger donation presence online, and we didn't. We were still receiving a lot of mail-in donations, physical donations, and so we wanted to increase our digital donation presence. But that needed to be mobile-friendly. It needed to be accessible for a lot of different payment methods like Venmo, Apple Pay, things like that. And so Fundraise Up ticked all the boxes. It was easily integrated into our website. It looks great on mobile, and it was just so easy to use, so we were thrilled. I thought it was extremely easy. Their website really lays out all of the different templates and options that you have, and if we ever had an issue, we could reach out to them directly. Definitely, I don't work on the embed itself, but as far as layout and working with it as a designer, it was extremely easy. And actually it saved me a lot of time because it automatically optimizes for mobile, so very easy to use. I really just can't recommend it enough. We saw a tremendous increase even within the first year in our donation rate, just because we made it easier for people to donate. It even has this function where it will follow the user if they started the donation process or if they were interested and then they dropped off. It will have a tag, follow them on the website, just not in an aggressive way, but in an encouraging way to say, "Hey, do you want to finish this donation process? Do you want to follow through?" And we've just seen great turnover through that. We've seen great results, and so I can't recommend the platform enough. It's intuitive. It makes the process easy, and we've seen the results.