Blackbaud Raiser's Edge NXT vs Bloomerang: Which is a better fit?

Josh: My name is Josh. I am the founder and CEO, and I give Blackbaud NXT three out of five stars. For more reviews like this click below. Before using Blackbaud, the organization was using spreadsheets to keep track of the data, and this wasn't a very good use of time. They moved to Blackbaud for a robust fundraising platform. The reasons that this software was chosen was because it was the industry leader at the time it was chosen, that it offers a very robust fundraising platform, and that it offers a wide variety of features for the users to follow up with their clients and also to track donations of all different amounts and types. Because of how robust Blackbaud is, it is a harder one to integrate into the business and a harder one to implement, just because of the robust nature and the amount of fields and data that can be transported over to Blackbaud. [inaudible 00:01:04] one else who's in the market for a donation management system, I highly recommend looking at all the different options. Even though Blackbaud might be the premier leader, it's not meant for organizations of all sizes, especially for smaller organizations that can sometimes don't need all the robust features that big organizations do. There have come on the market, since that decision was made, a lot of players that we wish we would have been able to consider at the time. Just looking at price and looking at the feature comparison and where people see their organization growing within the next three years.

Jennry R.: Hi, my name is Jenny. I'm director of Donor Relations. I would give Bloomerang a five out of five, and for more reviews like this, click below. Before we adopted Bloomerang, we were using a software that did not show a timeline. It was very difficult in donor relations to not be able to see what our giving history and interactions were with a donor year over year. It was not user-friendly for creating reports. It was just hard to pull information about individuals. We decided to go with Bloomerang because it does show a very clear timeline very easily. It's a very user-friendly system. People don't need a lot of training in order to know how to use it and it is much easier to do reports and much easier to see the relationships that exists among our constituents. We adopted Bloomerang seven years ago. It's honestly a little bit hard to remember what it was like to get started. I do remember that we adopted it right after we were completing an auction. Bloomerang really made it pretty easy for us. I don't remember that it was a particularly difficult process to be onboarded with Bloomerang. Then we were just good to go as soon as the new fiscal year started. We shifted over entirely to Bloomerang. Anybody who's thinking about Bloomerang, I would encourage you to call some of the Bloomerang references and just really talk to people about the experiences that they've had. I would also encourage you, if you're going to purchase Bloomerang, to go ahead and pay for the phone support. The technical support at Bloomerang is absolutely what I love the most about Bloomerang. They are nice, they are helpful, and they will stay with me as long as I need them to help me figure out whatever situation I have that I need their help with. This could be in creating reports or cleaning up individuals, how to send a particular kind of communication. They are super, super helpful. So for that, that is why I give Bloomerang a five out of five, just being able to call and speak to somebody who can help me solve my problems.