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We serve organizations that want to increase security posture, manage governance, risk, and compliance, and lower overhead costs.
Whether you are an Enterprise or Third-Party, CyberGRX is a force multiplier for your team. Our Global Risk Exchange and Risk Assessments-as-a-service eliminate waste and redundancies.
I've been using various modules of the software for many years and am pleased with the depth and capabilities of the product. Examiner and auditors have also been pleased with the output.
They desperately need an onboarding component into vendor management platform.
The knowledge base is great and the customer service is fantastic. Many of the suggestions for enhancements by client get implemented which makes you realize the vendor is listening to their clients.
When using the Business Continuity module, I often run into a few conflicts with the listed vendors that are linked to the Vendor Management module.
Very easy to manage and see what is left outstanding, what each person is responsible for.
Still learning to navigate the system, sometimes frustrating yet.
I think the best feature of the tool are the standard templates and checklists that are within the software. These "Best Practices" tools are a huge plus.
Sometimes it's hard to figure out what to do in the modules. I think it's a team issue tho as most of us do not watch the videos on the products.
My experience with CyberGRX was positive overall and I think this can be an important assessment tool for an organization when used in conjunction with a technical requirements questionnaire.
There was no overview of the process that warned about being prevented from retracing previous answers to adjust once further questions helped illuminate the previous ones that were confusing.
Durable record of our security posture. Also like the reuse and easy distribution of our findings.
It was a one-way process and if it was possible to redo anything, there was no apparent way to do this. These elements of the software were extremely frustrating.
Great user interface, generally intuitive and user-friendly and very easy to figure out.
Overly aggressive Assessment Coordinator. You should never contact a mutual client and relay derogatory comments about response time.
As a vendor that is responding to customer due diligence requests, I like how seamless and efficient it makes the vendor response and update process.
Allowing somewhat weaker passwords would be more convenient and shouldn't present any real security risks.
Tandem Software
Top FeaturesCyberGRX
Tandem Software
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CyberGRX
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