Firmex Virtual Data Room vs Intralinks VDRPro: Which is a better fit?

Compared to other VDRs I was able to demo the combination of cost and performance is outstanding. Customer Support is always available and incredibly helpful.

Maybe drag and drop uploading could be reworked. When you drag multiple files (separately) the last file dragged replaces the previous file dragged rather than combining them.

Easy setup, great documentation, amazing customer support, and provide reliability for clients.

Some of the features could be less of a hunt-and-find. Adding Users and editing their information with permissions can be hard to find sometimes.

Ease of use, reliability of system, implementation of innovative new features with each update, and of course the excellent customer service.

Creating folders once the main folder structure is set can be difficult.

Firmex has been a reliable partner to help the M&A transaction management and help close deals smoothly. The support team goes beyond the edge, highly responsive and agile with the required tasks.

Sometimes difficult to find answers to questions regarding the tool.

The ability to share data with partners is definitely this software's biggest positive, everything can be organized very well and accessed easily.

Other issues include Q&A - not being able to assign questions with comments and downloading an index (text did not come out for file names) which was ridiculous.

The Intralink's customer support is great, and it helps to get quickly familiar with interface. Also there is a lot of flexibility in terms of profiles & privileges.

Yep, that's how Intralinks deals with product failures on their side. Their concern is monetizing customers.

The software is very useful for documentation gathering and sharing. It has as well some reporting features that helps you understanding the users activity.

Quite negative, it was my first time using it and I would probably steer clients towards ansarada instead.

The reports that we are able to download with the documents ID, upload date and time are very practical and really help us to maintain a good control of new items.

This was not a serious issue and every counterparty was able to deal with it, but some users had some troubles.