Elite EXTRA vs Journease: Which is a better fit?

Great delivery and tracking system all around. The up to minute updating is normally great and I love that I can track the driver's ETA & speed.

Having to pay extra for returns option feature.

Good software, easy to use, excellent for tracking all our local deliveries and providing on time customer feedback i.e ETAs. Proof of delivery is excellent.

Sometimes the editing routes take forever, my location has alot of orders so I dont know why sometimes it lags.

The ease of using the system and the time an attention the staff gave during set up and training was amazing. They are always available for issues and quick to resolve them.

The driver tracking and GPS systems on the app are not the best and sometimes take our drivers to the wrong locations. It also allows drivers to get off the app so we can no longer track them.

Customer support is great. Everytime i have called in they are very responsive and ready to help.

It's not as "pretty" or stream-lined as previous products. Can be a little messy and unclear on what does what.

The user interface is easy to use and packed with feature while the online remote connection takes care of backing up.

The main scoring points that Journease has over our former supplier is that you answer your phone promptly, listen to the problem or suggestions and deal with it.

The journease software is an exceptionally powerful tool in the courier and transport marketplace and I have no doubt it will go from strength to strength as time passes.

So far no real cons vs software we've used in the past.

Good easy system to use with good back-up facilities.

Efficient and it easy to connect the freight business builder together and it very good for handling such document.