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Any client who needs a product, service or good delivered to a business or home can benefit from EXTRA's advance dispatch power. EXTRA serves B2B and B2C clients of all sizes and across all markets.
Waste, Recycling, Containers, Portable Storage, Mobile Office, Portable Toilets, Rentals Etc.
Great delivery and tracking system all around. The up to minute updating is normally great and I love that I can track the driver's ETA & speed.
Having to pay extra for returns option feature.
Good software, easy to use, excellent for tracking all our local deliveries and providing on time customer feedback i.e ETAs. Proof of delivery is excellent.
Sometimes the editing routes take forever, my location has alot of orders so I dont know why sometimes it lags.
The ease of using the system and the time an attention the staff gave during set up and training was amazing. They are always available for issues and quick to resolve them.
The driver tracking and GPS systems on the app are not the best and sometimes take our drivers to the wrong locations. It also allows drivers to get off the app so we can no longer track them.
Customer support is great. Everytime i have called in they are very responsive and ready to help.
It's not as "pretty" or stream-lined as previous products. Can be a little messy and unclear on what does what.
I love how easy it is to schedule and track jobs and the drivers love the app for its GPS, how the jobs are displayed and tracked, and the ease for putting in landfill weights.
The biggest complaint I have is the lack of a written manual. Not every one is a visual learner.
They are revolutionized dispatching software. It is a brilliant software and I love using it every day.
Now that they are a larger company, issues that have been ongoing since we started are being ignored.
What I like most about CRO is that entering services is super quick. The different report that they offer are great as well.
I had my doubts at the very beginning and started to express my frustrations within the first 30 days. I told them after the very first training session that I no longer wanted the billing piece.
The pricing formula is fair and friendly. The software is supported by the various leading platforms such as Windows etc.
Was almost impossible as drivers would forget to write numbers down or transpose numbers and very difficult to accurately track.
Elite EXTRA
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