# Compare Elite EXTRA vs Route4Me 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Elite EXTRA and Route4Me based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131389-149633/Elite-EXTRA-vs-Route4Me

---

# Elite EXTRA vs Route4Me Features and Cost Comparison

Last updated June 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Elite EXTRARoute4Me2/4 selected

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

[Route4Me](https://www.capterra.com/p/149633/Route4Me/)[4.5 (411)](https://www.capterra.com/p/149633/Route4Me/reviews/)

[## Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$24.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

CR

WA

Based on [388 reviews](#user-reviews)

Positive

378

Neutral

8

Negative

2

[## Route4Me](https://www.capterra.com/p/149633/Route4Me/)[4.5 (411)](https://www.capterra.com/p/149633/Route4Me/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [411 reviews](#user-reviews)

Positive

363

Neutral

19

Negative

29

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## Summary

* * *

Key features rated by users

Features selected based on 2,987 reviews from route planning software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Route Optimization

4.4

Mobile Access

4.6

Delivery Tracking

4.7

Scheduling

4.3

GPS

4.4

81%Fit

High performer

Feature ratings

Route Optimization

4.3

Mobile Access

4.7

Delivery Tracking

4.5

Scheduling

4.5

GPS

4.3

User satisfaction

User satisfaction

4.7

User reviews[388](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.8

User satisfaction

4.5

User reviews[411](https://www.capterra.com/p/149633/Route4Me/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$24Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Elite EXTRA’s target market is businesses that manage deliveries, service calls, or field operations—primarily those that need to optimize their last-mile logistics.

Best for

It is designed for industries such as food and beverage, government services, oil and gas, parcel and courier, property services, healthcare, utilities and energy, and waste management.

## User reviews

Pros & cons

CR

Cory R.

outside sales

> "Elite EXTRA offers efficient delivery management with real-time tracking and driver monitoring, ensuring timely dispatch and accurate delivery..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161549)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "I usually base staffing decisions on both the volume of merchandise moved and the number of deliveries made, but without being able to filter..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

WA

William A.

Erp Specialist

> "The platform also centralizes communication with drivers, internal teams, and external customers, reducing manual follow‑ups and making..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7145652)

AR

Audra R.

Assistant Operations Manager

> "The main frustration is having to sign in every day, or not returning to the login screen after getting booted out. How are others dealing with..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161419)

CR

Cory R.

outside sales

> "This software helps manage are parts that are being to customers daily. If gives our instore employees information such as location of a driver..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161549)

TT

Tim T.

Wearhouse manager

> "Integration with Eagle wasn't always seamless and needed attention. And the layout of the dispatching screen can be hard to navigate for people"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161456)

TT

Tim T.

Wearhouse manager

> "The system's user-friendly interface and reporting tools allowed us to better serve our customers while improving overall operational..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161456)

AR

Audra R.

Assistant Operations Manager

> "The only thing that I dislike about EXTRA is that I have to resign in every day or maybe that is doesn't return to the log in screen when it..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161419)

LP

Lisa P.

Administrator

> "Elite EXTRA gives me easy access to invoices and payment validation, and lets me track my drivers in real-time."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161337)

RC

Ricky C.

parts manager

> "a lot of times when i dispatch my driver the time is incorrect on dispatch for the route."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164702)

DB

Derek B.

Parts Counter

> "Elite solved a lot of our "busy" calls. Once we got customers using their portal and signing up for notifications the "ETA" and returns calls..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164750)

RE

Robert E.

Sales manager

> "the CRM is ok, but the main issue is that it does not talk with my WMS system."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164706)

LP

Lisa P.

Administrator

> "I love the orders page and being able to save my filters, so for any report, I can just hit that filter and everything I need pops up."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161337)

HG

HEATHER G.

DISPATCH OFFICE SUPPORT

> "THE BIGGEST PROBLEM IS HAVING TO ADJUST 60+ ROUTES EVERY MORNING."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164957)

AK

Ardo K.

IT Manager

> "The route optimization tools stand out the most—they consistently help our drivers cut down on unnecessary mileage and improve delivery times,..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161508)

DR

Dawn R.

Assistant Manager

> "Sometimes we have orders that do not show up on the screen, so we have to call to try to get the problem resolved. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883235)

RC

ROBERT C.

Dispatcher

> "Assigning our customers to these zones also gives us deeper insight into our cash flow and makes it easier to see which routes need to be..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161368)

AD

Aaron D.

Ast Part Manager

> "Reports are not customizable, and have issues with auto generation"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883479)

HS

Harmony S.

Assistant Warehouse Manager

> "With this system to track and keep up with multiple drivers and being able to get our local drivers in and out quickly has changed our timing..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883305)

MB

Melissa B.

Controller

> "It does not have the ability to add in different products for one delivery."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884999)

CJC

Connor Johnson C.

Sales - Customer Experience

> "Elite Extra provides our company the ability to dispatch and track our drivers in real time."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7142857)

DB

David B.

Parts And Shipping receiving

> "Some times the Drivers are not well trained in using the apps IE taking photos and clearing off drops and pick ups"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6789418)

WA

William A.

Erp Specialist

> "It provides a clear visual understanding of delivery workload and routes, which improves planning and prioritization."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7145652)

KS

Kyle S.

Parts Manager

> "It often will take longer than expected to receive a new invoice into the dispatcher and will have to wait 3-5 minutes for it to populate"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787921)

HG

HEATHER G.

DISPATCH OFFICE SUPPORT

> "I LOVE THE FACT THAT WE CAN TRACK ALL OF THE DRIVERS. AND WHEN THE SALESMEN ASK FOR ETAS, WE CAN LOOK ON THERE AND SEE WHERE THEY ARE."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164957)

GP

Greg P.

Inventory Control Manager

> "Some times the phone App does not keep up with the user and when you skip a delivery it does not move the rest down for you is what I am hearing"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791031)

BW

Brandon W.

dispatcher

> "I like how the auto dispatching works with our system to implement routes in an organized manner. Though it doesn't get it right 100% of the..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

HH

Hassan H.

Regional Sales Manager

> "Generally a little buggy across the board."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7144850)

LS

Lindsay S.

DISPATCHER

> "I like that its easy to see the diff in timing for setting routes up when moving stops around, helps to best set up route for drivers."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161326)

AM

ANDREA M.

Administrative Assistant

> "ALSO, I DON'T LIKE THE FACT THAT WHEN A DRIVER IS LOGGED IN, YOU CAN'T GO IN TO SEE OR CHANGE ANY DETAILS IN THE DRIVER SET-UP."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6789453)

AD

Austin D.

Assistant Parts Manager

> "It has also streamlined our delivery service making it easy to tell customers where their product is at or when we can have their parts to them."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884269)

BE

Brandon E.

Operations Manager

> "I feel like there is almost too many features on this app. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164674)

JC

Julio C.

IT Manager

> "The platform's real-time tracking doesn't just show locations; it delivers tangible benefits like accurate ETAs and enhanced customer..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788052)

Andy S.

eCommerce Director

> "We have not been able to deploy the "Driver Self-Dispatching" feature yet because it requires our paper invoices to have bar codes on them which..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236655)

KM

Karen M.

CSR - Inside Key Account Rep

> "I like the access to POD confirmations and the routing capabilities. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161316)

ES

Emory S.

Director of Marketing

> "This can make it challenging to rely on route completion times."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883216)

AR

Audra R.

Assistant Operations Manager

> "Elite EXTRA has made it much easier to locate information and save time, especially when getting an ETA."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161419)

NB

Nuno B.

Management

> "The fact that Held Invoices do NOT reflect why they are held (In our case where the part sold is coming from)"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790960)

RC

ROBERT C.

Dispatcher

> "Auto route building and zoning customers has really helped improve our workflow."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161368)

BW

Brandon W.

dispatcher

> "It is pretty annoying dealing with this when I have multiple drivers over my shoulder waiting to be dispatched."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

BW

Brandon W.

dispatcher

> "It makes it very easy to track certain orders down. Though there were a few issues at first, they seemed to die down and improve. But there are..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

DR

Dawn R.

Assistant Manager

> "For the most part my issues mainly come from computer glitches."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883235)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "The on-time reporting and overall reports make it simple to track performance, and the dashboard ties everything together in a way that’s easy to..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

RR

Robert R.

Warehouse Management

> "However, ultimately we decided to opt out of Elite because it wasn't really helping us since we are such a small volume store, in some ways it..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787877)

JM

Jeremy M.

Parts Manager

> "It has improved our delivery times, increased transparency, and given our customers an easy way to track their deliveries and returns."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787977)

HW

Heidi W.

Internal Fleet sales

> "Some times I have glitches on driver location and they are not true locations."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787709)

HH

Hassan H.

Regional Sales Manager

> "The returns process is handy as you can easily link to previous orders."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7144850)

JS

Joann S.

courier

> "I havent figured out if the labels are not attached correctly or if the scanner is super sensitive."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787729)

DE

Devin E.

Logistics manager

> "its a good experience the app works well and easy for the drivers to understand what they are doing and how to get to the location for delivery"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7140461)

DD

Dalton D.

V.P

> "The knowledge of device issue fixes by some agents is less than desirable."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787871)

CA

Chris A.

WAREHOUSE SUPERVISOR

> "Our deliveries have more security behind it and show further proof of delivery."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164719)

SG

Steve G.

Dispatching and Returns

> "Once in a while there is an invoice that doesnt transfer from cdk to elite and it gets confusing or if a invoice is credited - elite doesnt..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236685)

SG

Shaquila G.

ASM

> "What I like the most is you can have real time tracking time on the drivers and get notifications when they have violations with driving."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6804448)

BW

Brandon W.

dispatcher

> "Drivers get mad, I get mad, and my boss gets mad."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

JC

Julio C.

IT Manager

> "It´s a valuable tool to optimize their last-mile delivery operations, improve customer satisfaction, and gain better control over logistics."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788052)

KR

Kellie R.

Commercial Sales Support

> "Also, if someone puts a lot of \* in the notes, it spreads the columns out to where we can't scroll to the right to see everything."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6267947)

KA

Kevin A.

Warehouse Manager

> "I love the customer service and the ongoing commitment to improving through regular updates to the software."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164695)

KC

Kyle C.

Inventory and Operations

> "App on iPhone will get stuck refreshing on waiting for order."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790942)

EM

Erik M.

Parts Manager

> "It has given us a digital safety net for making sure we are getting all of our deliveries out the door."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884065)

DG

Dennis G.

Parts Manager

> "Does not work great on tablets."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791244)

EM

Erik M.

Parts Manager

> "The driver interface on the app allows for tech challenged drivers to easily learn the app. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884065)

DS

Dominic S.

Operations Manager

> "From the actual software down to the customer support."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787644)

AK

Ardo K.

IT Manager

> "From a cost perspective, the platform delivers solid value for money, especially considering how much time and fuel we’ve saved."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161508)

BR

Bryan R.

School District Parts Specialist

> "Most likely due to internal processes, but it seemed to add more confusion to our dispatch than letting a designated dispatcher route the orders."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6263608)

LZ

Laura Z.

Shipping Receiving and dispatch

> "It is pretty good so far need some tweaking but it's still a good software But it need to stop focusing on returns"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164717)

JM

Jeremy M.

Parts Manager

> "It can be a little confusing for new drivers."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787977)

LZ

Laura Z.

Shipping Receiving and dispatch

> "Times are pretty much accurate when delivery drivers are in route"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164717)

CW

Clay W.

Glass Dispatcher

> "Organization can be a flaw sometimes, pulling reports, technical difficulties on phones with low internet capabilities"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6269364)

GL

Gary L.

BRANCH MANAGER

> "IT IS A VERY GOOD SYSTEM. THAT ALLOWS FOR TRACKING AND ALSO BEING ABLE TO PROVIDE PROOF OF DELIVERY."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884041)

JS

Jessica S.

Inventory Control

> "Sometime it can be confusing how to use each of these features."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788116)

CJC

Connor Johnson C.

Sales - Customer Experience

> "Elite Extra is a valuable business tool that helps provide a better customer experience."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7142857)

KT

Kim T.

Assistant Parts Director

> "Reporting is not easy to gather and analysis."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883685)

DD

Don D.

Logistics Manager

> "My overall experience with Elite Extra has been great, migrating to a new ERP with prophet 21 the integration with Elite has streamlined our..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787981)

TB

Travis B.

Warehouse

> "Time isn't always adjusted some log ins are and hour behind which makes it look longer then it was to deliver the parts"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6238616)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "On top of that, their support team is top-notch every time I’ve had a question, they’ve been quick to respond and genuinely helpful. If you’re..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

AH

Andrew H.

Warehouse Manager

> "Priority system as it doesnt fit my location making it impossible to auto route."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6242986)

NB

Nuno B.

Management

> "The ease of use, and detailed information, the ability to organize our deliveries based on current traffic conditions, and the benefit to..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790960)

LW

Leslie W.

Operations Manager

> "Can not get the scanning feature to integrate with our POS system."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236686)

ZK

Zachariah K.

Director of Store Development

> "It gives us a complete view of how our delivery service is working for us and our customers........."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883351)

JS

Jj S.

Operations Manager

> "I feel like there is a lot of wasted time routing because we do not always deliver to the same places and we do a lot of hot shots so we..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___3701295)

[View Reviews](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

CA

Courtney A.

Delivery Admin

> "I upload 100 some stops for 1 day give the site 6 drivers and 10hours per driver route4me takes that information..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7081634)

VR

Verified Reviewer

Lead Fiber Guardian

> "I do not like that I can not transport colors to the app and I can not get the stops bulk completed for the..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7087006)

GW

Gerard W.

Senior Route Planning Specialist

> "Using R4M helps us tremendously with our Fleet Management and making sure we can locate and see our drivers at all..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7154610)

JY

Jessica Y.

Routing Manager

> "The cost has increased a lot over our subscription, and the value overall for us has decreased due to this. "

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7077789)

DR

David R.

Senior Support Engineer

> "It is very convenient that the platform can be utilized standalone via the web UI, but it is even more convenient..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7101519)

LR

Linda R.

Balancing Team Member

> "Only occasionally, the viewing of the uploaded pics lag - as a result, it slows down my reporting process."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___6535384)

VR

Verified Reviewer

Owner

> "The mobile app works great for drivers, and the real-time tracking feature gives excellent visibility over all..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7135018)

Joe S.

Senior Pastor

> "Software of this type is hard to navigate if it’s new to you."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7068535)

CA

Courtney A.

Delivery Admin

> "Helps a lot with organizing my delivery's no need to think about how to do the routes the site just takes over and..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7081634)

NA

Nicolae A.

owner

> "Ridiculous expensive"

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___6475663)

VR

Verified Reviewer

Owner

> "We save a lot of time by editing routes on route and not back in the office on paper at the end of the day"

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7080836)

JF

Jose F.

Chief Mechanical Supervisor

> "the small map is difficult to see when you have more than 6 routes, it's almost gone when you are trying to move..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4789369)

VR

Verified Reviewer

Volunteer - Routing

> "Route4Me has donated their software and expertise to help our nonprofit organization deliver 50,000 meals to the..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7068464)

DP

David P.

Manager

> "data can come through incorrectly or drivers will experience issues loading with an old version of the app."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4800826)

Ronnie B.

Regional Manager

> "This feature is particularly helpful for viewing split routes as a single one, making it easier to optimize them."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7087349)

DS

Dean S.

President

> "Route optimization does not optimize that well based on job deadline time."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4779684)

Katie A.

Photo Team Analyst

> "The ability to review multiple routes on the map and using the map to drag stops to update the routes is very..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7060276)

Denis P.

Manager

> "Not a lot, maybe some features with statistics not work well for me"

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___3847774)

GS

Geoffrey S.

Owner

> "Also, if you mistakenly delete a route, the support team can retrieve it for you very quickly."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7135704)

CS

Chris S.

Snow removal

> "What a rip off. If it was like $50 a month I’d pay for it but at this price I’m spending $7000 a year for this..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___3859266)

SA

Serhat A.

Partner

> "Planning dynamic routes, customize it to your company needs is very useful."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7081396)

FR

Fardousi R.

Volunteer Engagement Coordinator

> "There are multiple options which are mostly unhelpful and most of the time, the print outs do not include the..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___3138944)

JW

Jacob W.

Logistics Coordinator

> "Their live support, and accounts teams, are responsive and proactive, addressing any issues that might arise."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___6850900)

JW

Jason W.

Director print and logistics

> "Running route replays is a little clunky"

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4775313)

JW

Jacob W.

Logistics Coordinator

> "The platform is proven to be reliable and efficient, allowing us to plan weekly routes with ease."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___6850900)

RG

Rosine G.

Volunteer Coordinator

> "Occasionally when using Route4Me, I will need to input the excel file twice because the app will miss a route due..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___3149602)

SA

Serhat A.

Partner

> "It was handy solving order uploads and review as well"

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7081396)

KA

Kofi A.

Director

> "I don't think the optimisation is the best"

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4811555)

MO

Miriam O.

Centralized Operations Support

> "They answer my questions and always fix any issues and answer all my questions."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7097368)

PL

Patty L.

Farmer

> "Before I had Route for me to deliver our farm good's it took much longer to deliver & find home address in L.A ."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___3123457)

Katie A.

Photo Team Analyst

> "For future enhancements, faster processing times would further maximize its operational value and efficiency."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7060276)

DT

Darryl T.

Courier

> "The route planning is ridiculous."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4304441)

VR

Verified Reviewer

Owner

> "The platform is intuitive and the customer support team is responsive."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7135018)

CS

Chris S.

Snow removal

> "So really your not saving money."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___3859266)

VR

Verified Reviewer

Owner

> "Overall, Route4Me has been a great tool for our logistics operations."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7135018)

MB

Mike B.

IT Manager

> "Sometimes the pages are slow to render on desktop devices. "

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___3151042)

MM

Mike M.

IT

> "The interface is not complicated at all, once I learned how to use it. "

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7148365)

JG

Jacob G.

none

> "Issued with routing in the suburbs caused some delays."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___3087564)

EA

Esse A.

Sales Representative

> "It saves me lots of time on the road."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7172352)

UD

Ulisses D.

director

> "The post code accuracy also is not that good."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___3269739)

CA

Courtney A.

Delivery Admin

> "Using it is easy and there lots of tutorials if needed."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7081634)

TP

Tom P.

delivery driver

> "Navigation doesn't recognise when you arrive at a point even if you select 'arrived' and departed' and just keeps..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2930762)

CA

Courtney A.

Delivery Admin

> "Been using Route4me for 6 years going on 7. value for the money we spend on it it's definitely worth it."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7081634)

TW

Tim W.

Home Insurance Inspector

> "I don’t like having to load up old routes just to see the stops, sometimes it would be helpful to see an address..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2750292)

GW

Gerard W.

Senior Route Planning Specialist

> "I've been using R4M for about 2 years now, in my opinion the website gets better and better. "

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7154610)

JC

Jaime C.

Franchisee Owner 1800Flowers/ Conroy's

> "It does not upload the signature feature from my phone to the BMS system. "

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2937552)

Ronnie B.

Regional Manager

> "The initial setup is simple and user-friendly."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7087349)

ER

Edward R.

Courier

> "On the app you can’t color code business, residential, pickups."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2780493)

SA

Serhat A.

Partner

> "The user experience is seamless, intuitive, and fast."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7081396)

TP

Tom P.

delivery driver

> "Optimisation doesn't seem to fix the start and end points even if you ask it to"

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2930762)

LV

LUIS V.

Logistics Supervisor

> "Easy to use interface and features, meets all of our needs with efficiency."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___6860539)

TG

Tim G.

President

> "Some of the analytics are unavailable, again, unless you pay fo them. "

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2551360)

MM

Mike M.

IT

> "We just got started, but the app is very helpful and easy to use. "

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___7148365)

GW

Genevieve W.

National Retail Brand Manager

> "I could not do my job as easily and efficiently if I did not have a route for me"

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2675609)

AK

Andy K.

route manager

> "The route optimization lets my drivers know the best way to complete their routes and helps our company be more..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4499333)

DS

Dani S.

Ops

> "There are errors and the training is not that easy to use - the additional costs also amount very quickly..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2712520)

LV

LUIS V.

Logistics Supervisor

> "Very happy with their products and services."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___6860539)

TS

Toni S.

Real estate Agent

> "It doesn’t allow me to designate order."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2381207)

LR

Linda R.

Balancing Team Member

> "My personal experience has been overall "excellent" with resolving issues in a timely manner!"

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___6535384)

MC

Michael C.

President

> "Cannot manage orders (only stops)."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2706095)

BC

Brenda C.

Logistics Coordinator

> "Moving locations from route to route in route maps is extremely helpful, however if the dates for the route are..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4793016)

DS

Dani S.

Ops

> "Its been good but the plans are inflexible and the issue above has stopped me getting the most I can out of it."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2712520)

Kimberly B.

Delivery

> "I love route 4 me all of the features work so well getting me to and from my destinations w added features such as..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4786181)

DT

Douglas T.

Manager

> "Support is worthless and today I did an online support session with \[SENSITIVE CONTENT HIDDEN\] and was not helpful..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2467806)

GL

George L.

Implementations Manager

> "I have never experienced the degree of responsiveness and aid that Route4Me provides to its customers, they are..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4790396)

TE

Tyler E.

Sales rep

> "Sometimes it is slow to process and needs to be refreshed."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2929942)

GL

George L.

Implementations Manager

> "Route optimisation is great, dashboarding is great, data capture is great, features on offer are endless - but..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4790396)

BC

Betsy C.

Vice Empress

> "A blunt instrument. And again, the nagging to give up my personal information."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2750662)

AH

Austin H.

Regional Manager

> "It not only plans the routes, but gives you great insight into planning the day for your drivers in advance."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___4782949)

VC

Veronica C.

Independent Insurance Specialist

> "The automated voice was very annoying. "

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2940106)

VR

Verified Reviewer

Health and Safety Coordinator

> "That we can easily and quickly create routes with multiple stops for our drivers and reduces wait times for our..."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___3184681)

GW

Gail W.

REALTOR

> "The price is too high."

[See full review](https://www.capterra.com/p/149633/Route4Me/#Capterra___2618574)

[View Reviews](https://www.capterra.com/p/149633/Route4Me/reviews/)

## User interface

4.67 (388)

[Route4Me](https://www.capterra.com/p/149633/Route4Me/)

4.46 (411)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Elite EXTRA

Top features

29/32

-   AI Copilot
-   Alerts/Notifications
-   Billing & Invoicing
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Drag & Drop
-   Driver Management
-   Electronic Signature
-   Employee Management
-   Fuel Tracking
-   Generative AI
-   GPS
-   Inventory Management
-   Live Driver Tracking
-   Mobile Access
-   Order Management
-   Order Tracking
-   Performance Metrics
-   Real-Time Monitoring
-   Real-Time Updates
-   Route Optimization
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   SMS Messaging
-   Status Tracking
-   Territory Management
-   Third-Party Integrations
-   Transportation Management
-   Voice Recognition

[See all features](https://www.capterra.com/p/131389/Elite-EXTRA/#features)

Route4Me

26/32

-   AI Copilot
-   Alerts/Notifications
-   Billing & Invoicing
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Drag & Drop
-   Driver Management
-   Electronic Signature
-   Employee Management
-   Fuel Tracking
-   Generative AI
-   GPS
-   Inventory Management
-   Live Driver Tracking
-   Mobile Access
-   Order Management
-   Order Tracking
-   Performance Metrics
-   Real-Time Monitoring
-   Real-Time Updates
-   Route Optimization
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   SMS Messaging
-   Status Tracking
-   Territory Management
-   Third-Party Integrations
-   Transportation Management
-   Voice Recognition

[See all features](https://www.capterra.com/p/149633/Route4Me/#features)

### Recognition

No recognitions have been awarded to Elite EXTRA

Route4Me is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Elite EXTRA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Route4Me

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Elite EXTRA

-   By Epicor Software
-   Located in United States
-   Founded in 1996

Route4Me

-   By Route4Me
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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4.3

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Features

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