# Compare Elite EXTRA vs OptimoRoute 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Elite EXTRA and OptimoRoute based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131389-161579/Elite-EXTRA-vs-OptimoRoute

---

# Elite EXTRA vs OptimoRoute Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Elite EXTRAOptimoRoute2/4 selected

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.6 (264)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

[## Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$24.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

CR

WA

Based on [388 reviews](#user-reviews)

Positive

378

Neutral

8

Negative

2

[## OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.6 (264)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Starting Price

$35.10/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

vt

MR

Based on [264 reviews](#user-reviews)

Positive

252

Neutral

11

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 2,987 reviews from route planning software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

Feature ratings

Route Optimization

4.4

Mobile Access

4.6

Delivery Tracking

4.7

Scheduling

4.3

GPS

4.4

83%Fit

High performer

Feature ratings

Route Optimization

4.7

Mobile Access

4.4

Delivery Tracking

4.8

Scheduling

4.7

GPS

4.5

User satisfaction

User satisfaction

4.7

User reviews[388](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.8

User satisfaction

4.6

User reviews[264](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$24Per User, Per Month

-   Free version
-   Free trial

Price starts from

$35.10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Elite EXTRA’s target market is businesses that manage deliveries, service calls, or field operations—primarily those that need to optimize their last-mile logistics.

Best for

Over 3,500 of the world’s most recognizable delivery, field service, and logistics companies use OptimoRoute to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs.

## User reviews

Pros & cons

CR

Cory R.

outside sales

> "Elite EXTRA offers efficient delivery management with real-time tracking and driver monitoring, ensuring timely dispatch and accurate delivery..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161549)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "I usually base staffing decisions on both the volume of merchandise moved and the number of deliveries made, but without being able to filter..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

WA

William A.

Erp Specialist

> "The platform also centralizes communication with drivers, internal teams, and external customers, reducing manual follow‑ups and making..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7145652)

AR

Audra R.

Assistant Operations Manager

> "The main frustration is having to sign in every day, or not returning to the login screen after getting booted out. How are others dealing with..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161419)

CR

Cory R.

outside sales

> "This software helps manage are parts that are being to customers daily. If gives our instore employees information such as location of a driver..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161549)

TT

Tim T.

Wearhouse manager

> "Integration with Eagle wasn't always seamless and needed attention. And the layout of the dispatching screen can be hard to navigate for people"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161456)

TT

Tim T.

Wearhouse manager

> "The system's user-friendly interface and reporting tools allowed us to better serve our customers while improving overall operational..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161456)

AR

Audra R.

Assistant Operations Manager

> "The only thing that I dislike about EXTRA is that I have to resign in every day or maybe that is doesn't return to the log in screen when it..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161419)

LP

Lisa P.

Administrator

> "Elite EXTRA gives me easy access to invoices and payment validation, and lets me track my drivers in real-time."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161337)

RC

Ricky C.

parts manager

> "a lot of times when i dispatch my driver the time is incorrect on dispatch for the route."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164702)

DB

Derek B.

Parts Counter

> "Elite solved a lot of our "busy" calls. Once we got customers using their portal and signing up for notifications the "ETA" and returns calls..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164750)

RE

Robert E.

Sales manager

> "the CRM is ok, but the main issue is that it does not talk with my WMS system."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164706)

LP

Lisa P.

Administrator

> "I love the orders page and being able to save my filters, so for any report, I can just hit that filter and everything I need pops up."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161337)

HG

HEATHER G.

DISPATCH OFFICE SUPPORT

> "THE BIGGEST PROBLEM IS HAVING TO ADJUST 60+ ROUTES EVERY MORNING."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164957)

AK

Ardo K.

IT Manager

> "The route optimization tools stand out the most—they consistently help our drivers cut down on unnecessary mileage and improve delivery times,..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161508)

DR

Dawn R.

Assistant Manager

> "Sometimes we have orders that do not show up on the screen, so we have to call to try to get the problem resolved. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883235)

RC

ROBERT C.

Dispatcher

> "Assigning our customers to these zones also gives us deeper insight into our cash flow and makes it easier to see which routes need to be..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161368)

AD

Aaron D.

Ast Part Manager

> "Reports are not customizable, and have issues with auto generation"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883479)

HS

Harmony S.

Assistant Warehouse Manager

> "With this system to track and keep up with multiple drivers and being able to get our local drivers in and out quickly has changed our timing..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883305)

MB

Melissa B.

Controller

> "It does not have the ability to add in different products for one delivery."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884999)

CJC

Connor Johnson C.

Sales - Customer Experience

> "Elite Extra provides our company the ability to dispatch and track our drivers in real time."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7142857)

DB

David B.

Parts And Shipping receiving

> "Some times the Drivers are not well trained in using the apps IE taking photos and clearing off drops and pick ups"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6789418)

WA

William A.

Erp Specialist

> "It provides a clear visual understanding of delivery workload and routes, which improves planning and prioritization."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7145652)

KS

Kyle S.

Parts Manager

> "It often will take longer than expected to receive a new invoice into the dispatcher and will have to wait 3-5 minutes for it to populate"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787921)

HG

HEATHER G.

DISPATCH OFFICE SUPPORT

> "I LOVE THE FACT THAT WE CAN TRACK ALL OF THE DRIVERS. AND WHEN THE SALESMEN ASK FOR ETAS, WE CAN LOOK ON THERE AND SEE WHERE THEY ARE."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164957)

GP

Greg P.

Inventory Control Manager

> "Some times the phone App does not keep up with the user and when you skip a delivery it does not move the rest down for you is what I am hearing"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791031)

BW

Brandon W.

dispatcher

> "I like how the auto dispatching works with our system to implement routes in an organized manner. Though it doesn't get it right 100% of the..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

HH

Hassan H.

Regional Sales Manager

> "Generally a little buggy across the board."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7144850)

LS

Lindsay S.

DISPATCHER

> "I like that its easy to see the diff in timing for setting routes up when moving stops around, helps to best set up route for drivers."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161326)

AM

ANDREA M.

Administrative Assistant

> "ALSO, I DON'T LIKE THE FACT THAT WHEN A DRIVER IS LOGGED IN, YOU CAN'T GO IN TO SEE OR CHANGE ANY DETAILS IN THE DRIVER SET-UP."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6789453)

AD

Austin D.

Assistant Parts Manager

> "It has also streamlined our delivery service making it easy to tell customers where their product is at or when we can have their parts to them."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884269)

BE

Brandon E.

Operations Manager

> "I feel like there is almost too many features on this app. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164674)

JC

Julio C.

IT Manager

> "The platform's real-time tracking doesn't just show locations; it delivers tangible benefits like accurate ETAs and enhanced customer..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788052)

Andy S.

eCommerce Director

> "We have not been able to deploy the "Driver Self-Dispatching" feature yet because it requires our paper invoices to have bar codes on them which..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236655)

KM

Karen M.

CSR - Inside Key Account Rep

> "I like the access to POD confirmations and the routing capabilities. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161316)

ES

Emory S.

Director of Marketing

> "This can make it challenging to rely on route completion times."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883216)

AR

Audra R.

Assistant Operations Manager

> "Elite EXTRA has made it much easier to locate information and save time, especially when getting an ETA."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161419)

NB

Nuno B.

Management

> "The fact that Held Invoices do NOT reflect why they are held (In our case where the part sold is coming from)"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790960)

RC

ROBERT C.

Dispatcher

> "Auto route building and zoning customers has really helped improve our workflow."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161368)

BW

Brandon W.

dispatcher

> "It is pretty annoying dealing with this when I have multiple drivers over my shoulder waiting to be dispatched."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

BW

Brandon W.

dispatcher

> "It makes it very easy to track certain orders down. Though there were a few issues at first, they seemed to die down and improve. But there are..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

DR

Dawn R.

Assistant Manager

> "For the most part my issues mainly come from computer glitches."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883235)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "The on-time reporting and overall reports make it simple to track performance, and the dashboard ties everything together in a way that’s easy to..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

RR

Robert R.

Warehouse Management

> "However, ultimately we decided to opt out of Elite because it wasn't really helping us since we are such a small volume store, in some ways it..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787877)

JM

Jeremy M.

Parts Manager

> "It has improved our delivery times, increased transparency, and given our customers an easy way to track their deliveries and returns."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787977)

HW

Heidi W.

Internal Fleet sales

> "Some times I have glitches on driver location and they are not true locations."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787709)

HH

Hassan H.

Regional Sales Manager

> "The returns process is handy as you can easily link to previous orders."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7144850)

JS

Joann S.

courier

> "I havent figured out if the labels are not attached correctly or if the scanner is super sensitive."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787729)

DE

Devin E.

Logistics manager

> "its a good experience the app works well and easy for the drivers to understand what they are doing and how to get to the location for delivery"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7140461)

DD

Dalton D.

V.P

> "The knowledge of device issue fixes by some agents is less than desirable."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787871)

CA

Chris A.

WAREHOUSE SUPERVISOR

> "Our deliveries have more security behind it and show further proof of delivery."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164719)

SG

Steve G.

Dispatching and Returns

> "Once in a while there is an invoice that doesnt transfer from cdk to elite and it gets confusing or if a invoice is credited - elite doesnt..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236685)

SG

Shaquila G.

ASM

> "What I like the most is you can have real time tracking time on the drivers and get notifications when they have violations with driving."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6804448)

BW

Brandon W.

dispatcher

> "Drivers get mad, I get mad, and my boss gets mad."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884431)

JC

Julio C.

IT Manager

> "It´s a valuable tool to optimize their last-mile delivery operations, improve customer satisfaction, and gain better control over logistics."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788052)

KR

Kellie R.

Commercial Sales Support

> "Also, if someone puts a lot of \* in the notes, it spreads the columns out to where we can't scroll to the right to see everything."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6267947)

KA

Kevin A.

Warehouse Manager

> "I love the customer service and the ongoing commitment to improving through regular updates to the software."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164695)

KC

Kyle C.

Inventory and Operations

> "App on iPhone will get stuck refreshing on waiting for order."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790942)

EM

Erik M.

Parts Manager

> "It has given us a digital safety net for making sure we are getting all of our deliveries out the door."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884065)

DG

Dennis G.

Parts Manager

> "Does not work great on tablets."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6791244)

EM

Erik M.

Parts Manager

> "The driver interface on the app allows for tech challenged drivers to easily learn the app. "

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884065)

DS

Dominic S.

Operations Manager

> "From the actual software down to the customer support."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787644)

AK

Ardo K.

IT Manager

> "From a cost perspective, the platform delivers solid value for money, especially considering how much time and fuel we’ve saved."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7161508)

BR

Bryan R.

School District Parts Specialist

> "Most likely due to internal processes, but it seemed to add more confusion to our dispatch than letting a designated dispatcher route the orders."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6263608)

LZ

Laura Z.

Shipping Receiving and dispatch

> "It is pretty good so far need some tweaking but it's still a good software But it need to stop focusing on returns"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164717)

JM

Jeremy M.

Parts Manager

> "It can be a little confusing for new drivers."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787977)

LZ

Laura Z.

Shipping Receiving and dispatch

> "Times are pretty much accurate when delivery drivers are in route"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7164717)

CW

Clay W.

Glass Dispatcher

> "Organization can be a flaw sometimes, pulling reports, technical difficulties on phones with low internet capabilities"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6269364)

GL

Gary L.

BRANCH MANAGER

> "IT IS A VERY GOOD SYSTEM. THAT ALLOWS FOR TRACKING AND ALSO BEING ABLE TO PROVIDE PROOF OF DELIVERY."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6884041)

JS

Jessica S.

Inventory Control

> "Sometime it can be confusing how to use each of these features."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6788116)

CJC

Connor Johnson C.

Sales - Customer Experience

> "Elite Extra is a valuable business tool that helps provide a better customer experience."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___7142857)

KT

Kim T.

Assistant Parts Director

> "Reporting is not easy to gather and analysis."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883685)

DD

Don D.

Logistics Manager

> "My overall experience with Elite Extra has been great, migrating to a new ERP with prophet 21 the integration with Elite has streamlined our..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6787981)

TB

Travis B.

Warehouse

> "Time isn't always adjusted some log ins are and hour behind which makes it look longer then it was to deliver the parts"

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6238616)

CO

CHRIS O.

DIRECTOR OF OPERATIONS

> "On top of that, their support team is top-notch every time I’ve had a question, they’ve been quick to respond and genuinely helpful. If you’re..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883282)

AH

Andrew H.

Warehouse Manager

> "Priority system as it doesnt fit my location making it impossible to auto route."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6242986)

NB

Nuno B.

Management

> "The ease of use, and detailed information, the ability to organize our deliveries based on current traffic conditions, and the benefit to..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6790960)

LW

Leslie W.

Operations Manager

> "Can not get the scanning feature to integrate with our POS system."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6236686)

ZK

Zachariah K.

Director of Store Development

> "It gives us a complete view of how our delivery service is working for us and our customers........."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___6883351)

JS

Jj S.

Operations Manager

> "I feel like there is a lot of wasted time routing because we do not always deliver to the same places and we do a lot of hot shots so we..."

[See full review](https://www.capterra.com/p/131389/Elite-EXTRA/#Capterra___3701295)

[View Reviews](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

VT

Vumani T.

technical support engineer

> "It significantly reduces planning time by automatically generating the most efficient routes, which helps save fuel, reduce travel..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

AO

Alejandra O.

Project Manager

> "We can not delete any order on "live" (meaning the routes running in that same day), so we need to contact the driver and ask them to..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7001171)

MR

Matej R.

Owner

> "Tracking and monitoring features give us more control over the delivery day, which is especially important when delivering fresh..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

JH

Jasmine H.

Office Assistant

> "The main issues we have is that the drivers do not have to use the program and can turn off the tracker on there side which led us to..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7006541)

PN

Paul N.

Owner

> "I enjoy having the ability to re-order the route based on what I think it should be based on my route standards so having that..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7139758)

DT

DJ T.

owner operator

> "Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205)

DT

DJ T.

owner operator

> "Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across hundreds..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205)

FS

FORREST S.

Manager

> "While OptimoRoute is a capable standalone product for dispatchers, it falls short as a developer platform."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7109798)

GH

Giles H.

Sales Director

> "We can track our drivers, deliveries (the pictures are great and have saved us a number of times) and look back at past trends by..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070700)

VT

Vumani T.

technical support engineer

> "Some advanced features are only available on higher-tier plans, which may not be cost-effective for everyone."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

RM

Richard M.

Analyst

> "We can start each day with a clear picture of what our growing crews’ schedules look like, which has been a game changer..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

JR

James R.

Head of Logistics

> "One issue is that it doesn't give to much variety when trying to use different types of vehicles."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7074763)

RM

Richard M.

Analyst

> "The interface is intuitive, the tracking and notifications are reliable, and it scales well as our operation grows."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

MJ

Miller J.

CEO

> "For large-scale drops with 100+ locations, these inaccuracies add up quickly and impact both time and fuel efficiency."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7060358)

JS

Jennifer S.

Field Agent

> "The options for routing and the ability to send to our mobile devices is top notch. "

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7140868)

AG

Alexandra G.

Logistics

> "Sometimes it confuses that the system saves peoples addresses in case they ask to be delivered in other"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7019066)

HD

Henri D.

owner

> "It saves us time, reduces manual planning work, and helps us organize deliveries more efficiently."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7156785)

MM

Michael M.

Lawn Care

> "The price isn't great, I feel like there's just an initial software expense for the business and then theres not much upkeep."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7159558)

SG

Stephen G.

Sr. Transportation Coordinator

> "It gives us more accurate route to plan our drivers day when we are busy in season."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7078273)

NA

Neil A.

Director

> "The price is a little too high for a single user and jumped considerably a couple of years back."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090177)

TD

Tony D.

Owner Operator

> "I love being able to track my employees throughout the work day and know when they should be expected back"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7147060)

KG

Kate G.

Property Inspector

> "Not having a more friendly tablet/mobile version to type routes other than having to do it on a computer, and wish the price was..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6732307)

LB

Levente B.

webshop

> "However, we would appreciate more flexibility in modifying already planned routes on the fly, and the customer tracking interface..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6815166)

KA

Kim A.

Systems Architect

> "The biggest issue we've had has been a lack of logging, with multiple users changing things around it can be a bit tricky to find out..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6563322)

RM

Richard M.

Analyst

> "The platform has improved our routing efficiency, team coordination, and customer communication."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

RM

Richard M.

Analyst

> "It is a bit more expensive than some alternatives."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915)

VT

Vumani T.

technical support engineer

> "Its automated optimization saves time, lowers fuel costs, and improves overall operational productivity."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

CS

Clorisa S.

NOW Program Director

> "Not able to organize large apartment buildings."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6731583)

DT

DJ T.

owner operator

> "love the automated texts for tracking and appointment time frames."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205)

MR

Matej R.

Owner

> "This is just an inconvenience not a real issue"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

DH

David H.

Owner Administrator

> "The map viewable while scheduling makes it very easy to see who is going where, and if drivers may be intersecting to allow..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6887709)

ES

Ethan S.

Operations Manager

> "We run both of our companies through it, and we have had issues messing with each other's routes"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6694074)

VT

Vumani T.

technical support engineer

> "The platform is very user-friendly and easy to navigate, making it simple to schedule, adjust routes, and track drivers in real time."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

DD

Durukan D.

Fish merchant

> "Website doesn't work properly on Ipad."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6621153)

SK

Sean K.

State operations manager

> "We're getting more on the truck than ever before and delivering with clear proof and statistics that are easily reviewed."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7152206)

JS

Jay S.

District Sales Manager

> "Moving the Depot location, seems to be difficult."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6574218)

JR

James R.

Head of Logistics

> "It gives clear messages to customers and the GPS works well for the drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7074763)

IN

Illiana N.

Lead Scheduler

> "Without efficient tools or support, the process would take hours to complete."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6627581)

TD

Tony D.

Owner Operator

> "I am also able to track their progress easily throughout the day which is helpful in planning."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7147060)

PJ

Phyre J.

Manager

> "That can cause issues for other drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6629281)

AM

Andrea M.

OFFICE MGR

> "have used other routing services and it was always issue with it and being able to use optimoroute has been a huge help and joy!!!"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7152859)

MS

Minhas S.

Manager

> "It dosnt work good with over programs than Excel"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6819746)

RZ

Rasa Z.

Operations manager

> "That said, it works best when the data and constraints are well set up, and some real-world flexibility and local knowledge still..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7063357)

ALS

Alvin Lee S.

Owner

> "The price per user; I’d like to use this to hire more drivers but it doesn’t make financial sense given my profit margins"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4635531)

RZ

Rasa Z.

Operations manager

> "What I liked most about OptimoRoute was how clearly and quickly it turns complex delivery schedules into practical, workable routes."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7063357)

AS

Angela S.

Delivery Coordinator

> "Does not save phone numbers without coping order"

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4612814)

RB

Robert B.

Operations Manager

> "The route upload system offers a robust set of options and controls to allow me to upload large lists easily."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6731625)

JD

Jimmy D.

Owner

> "The software I was using had terrible routing."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4601574)

DJ

Darren J.

Chief Operating Officer

> "Real-time tracking and ETA updates improved communication with both customers and internal teams."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7064557)

JS

Jennifer S.

Trip Coordinator

> "We print out the map of the routes so would like the option to change the colour for each agent as some colours do not print well and..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2483330)

MR

Matej R.

Owner

> "For a small or medium business doing its own delivery management, that time saving is very important."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

EA

Erin A.

Operations Manager

> "We used to use the email and text message function but found they were often blocked as spam and so now do our own notifications."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463538)

JL

Janelle L.

President

> "The visual side of where the trucks are, whether they are ahead or behind schedule is nice to see."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7104394)

JJ

Jamie J.

Owner

> "Allowing recipient to track the driver is important with fresh food deliveries, but our average weekly deliveries are quite low."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2517785)

GC

Graham C.

Owner

> "Great software to use and very customer friendly as well, tracking for customers to be able to see where the drivers are, has cut..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6804334)

KK

Katie K.

CMO

> "We have had a few delivery days when the route was glitchy (app not loading, kept re-routing, not making most effective route)."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2486786)

PN

Paul N.

Owner

> "Optimoroute has the best UI and easy-to-understand navigational menus."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7139758)

CP

Claudia P.

Sr. Program Coordinator

> "The only thing that is difficult is to manually enter an order you need to enter the address first then enter everything else..."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2473419)

IS

Iaroslava S.

Director

> "It is reliable, efficient, and consistently helps us optimize routes, improve delivery accuracy, and reduce manual work."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070894)

TR

Tony R.

Head of Logistic

> "Operationally this biggest problem is hours worked does not include implant and explant that would apply to any driver."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2497939)

SK

Sam K.

Projects Manager

> "It has allowed us to know how many drivers a day we should be using and due to this has saved the company money."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070050)

GM

Geoff M.

Entrepreneur

> "I’ve also had issues with switching stops to different drivers if I need to edit the route."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2465817)

VT

Vumani T.

technical support engineer

> "What I liked most about OptimoRoute is its powerful route optimization capability."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244)

HS

Hana S.

Head of sales and marketing

> "Distribution of corporate presents can be very challenging especially during Christmas/post-earthquake/COVID 19 times."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2663120)

MR

Matej R.

Owner

> "I also appreciate that it gives a more professional impression to customers compared with manually planned deliveries."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

DW

Dan W.

Cofounder

> "It's a bit dated in how it works, could use a bit of a refresh to be a bit more intuitive."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2465871)

MB

Monte B.

owner

> "reliable routing system that is easy to add/ remove stops and is easy to 'replicate' regular stops week after week."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7133235)

JD

Joanne D.

Manager

> "Startup figuring it out is a bit of a struggle - need better online training options."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2473004)

JM

Jason M.

Founder

> "It makes scheduling far more efficient and gives our customers a smooth, professional experience when receiving their orders."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6887444)

CM

Cheryl M.

Delivery Operations Manager

> "There are times that I have to add quite a few stops and it gets very time consuming."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463687)

NH

Nancy H.

Owner

> "I like how easy it is to route and how much it saves me time communicating changes to the route with my drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7091339)

TG

Teresa G.

Founder/Owner

> "Our drivers have had no to very little experience with the app crashing or not working for them. "

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2472836)

JB

Joel B.

IT Manager

> "I like the it has an API and uses convenient endpoints to be able to quickly route a bunch of stops continually throughout the day."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6592981)

SS

Sobe S.

CSO

> "Similar street names sometimes put to wrong zip codes, and cities."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463721)

MR

Matej R.

Owner

> "Customer support has been helpful when needed, and the software feels reliable enough for real business use."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885)

EH

Eric H.

CEO

> "The maps are outdated, and I almost ALWAYS have to fix the route."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463730)

MS

Mike S.

Logistics Manager

> "The most valuable feature is the route optimization engine."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7095975)

Steven U.

National Operations Manager

> "Also some reporting could be looked at as it does not appear to be correct."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2480618)

LB

Levente B.

webshop

> "The real-time tracking, flexible scheduling, and intuitive interface make it a must-have tool for our operations."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6815166)

CC

Chloe C.

Catering Manager

> "It is fairly expensive to add additional drivers."

[See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463908)

[View Reviews](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

## User interface

4.67 (388)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)

4.64 (264)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Elite EXTRA

Top features

29/32

-   AI Copilot
-   Alerts/Notifications
-   Billing & Invoicing
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Drag & Drop
-   Driver Management
-   Electronic Signature
-   Employee Management
-   Fuel Tracking
-   Generative AI
-   GPS
-   Inventory Management
-   Live Driver Tracking
-   Mobile Access
-   Order Management
-   Order Tracking
-   Performance Metrics
-   Real-Time Monitoring
-   Real-Time Updates
-   Route Optimization
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   SMS Messaging
-   Status Tracking
-   Territory Management
-   Third-Party Integrations
-   Transportation Management
-   Voice Recognition

[See all features](https://www.capterra.com/p/131389/Elite-EXTRA/#features)

OptimoRoute

24/32

-   AI Copilot
-   Alerts/Notifications
-   Billing & Invoicing
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Drag & Drop
-   Driver Management
-   Electronic Signature
-   Employee Management
-   Fuel Tracking
-   Generative AI
-   GPS
-   Inventory Management
-   Live Driver Tracking
-   Mobile Access
-   Order Management
-   Order Tracking
-   Performance Metrics
-   Real-Time Monitoring
-   Real-Time Updates
-   Route Optimization
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   SMS Messaging
-   Status Tracking
-   Territory Management
-   Third-Party Integrations
-   Transportation Management
-   Voice Recognition

[See all features](https://www.capterra.com/p/161579/OptimoRoute/#features)

### Recognition

No recognitions have been awarded to Elite EXTRA

OptimoRoute is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Elite EXTRA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OptimoRoute

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Elite EXTRA

-   By Epicor Software
-   Located in United States
-   Founded in 1996

OptimoRoute

-   By OptimoRoute
-   Located in United States
-   Founded in 2012

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Contact vendor for pricing

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Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131389-147906/Elite-EXTRA-vs-Driv-in)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.64 (264)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

vs

[Route4Me](https://www.capterra.com/p/149633/Route4Me/)[4.46 (411)](https://www.capterra.com/p/149633/Route4Me/reviews/)

$35.1/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/149633-161579/Route4Me-vs-OptimoRoute)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

vs

[FleetRunnr](https://www.capterra.com/p/233596/FleetRunnr/)[4.91 (47)](https://www.capterra.com/p/233596/FleetRunnr/reviews/)

$24/month

Price

$210/month

4.6

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/131389-233596/Elite-EXTRA-vs-FleetRunnr)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.64 (264)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

vs

[Track-POD](https://www.capterra.com/p/178880/Track-POD/)[4.65 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/)

$35.1/month

Price

$49/month

4.5

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/161579-178880/OptimoRoute-vs-Track-POD)