# Compare Zoho Survey vs Typeform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Typeform and Zoho Survey based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131426-137289/Zoho-Survey-vs-Typeform

---

# Typeform vs Zoho Survey Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TypeformZoho Survey2/4 selected

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.7 (964)](https://www.capterra.com/p/137289/Typeform/reviews/)

[Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.6 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

[## Typeform](https://www.capterra.com/p/137289/Typeform/)[4.7 (964)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.2

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [964 reviews](#user-reviews)

Positive

929

Neutral

26

Negative

9

[## Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.6 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [451 reviews](#user-reviews)

Positive

435

Neutral

13

Negative

3

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 9,079 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Multiple Question Types

4.7

Customizable Questions

4.8

Survey Builder

4.7

Anonymous Feedback

NA

Data Security

NA

73%Fit

Missing features

Feature ratings

Multiple Question Types

4.5

Customizable Questions

4.7

Survey Builder

4.8

Anonymous Feedback

NA

Data Security

4.8

User satisfaction

User satisfaction

4.7

User reviews[964](https://www.capterra.com/p/137289/Typeform/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.2

Customer support

4.4

User satisfaction

4.6

User reviews[451](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Typeform is used by marketers, product teams, HR professionals, customer success managers, educators, researchers, small and large sized companies.

Best for

Zoho Survey is used by market researchers, customer experience managers, HR professionals, educators, healthcare providers, event organizers, and marketing teams.

## User reviews

Pros & cons

Tracie B.

Executive Director

> "Type form is a decent platform for creating surveys and polls for audience members but requires a paid plan for use of the actual useful..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383)

ST

Shivam T.

Assistant manager

> "its high cost and potential for usage-based fees, the limitations in advanced customization and complex form workflow management, the lack..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7019186)

KS

Kara S.

Director of operations

> "Helps me with research and making surveys through quizzes and questionnaire all i do is , just describe the form i need and AI builds it..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6771291)

Tracie B.

Executive Director

> "I Disliked that you are limited in responses, forms, and personalization of forms if you do not have a paid plan."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383)

AB

Anastasia B.

Head of Operations

> "It's also helpful for analysing survey results, providing both an overview of the results and a table with all the answers, which can..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6397875)

PD

Patricia D.

manager

> "In particular, the inability to place two questions on the same screen makes some flows feel less streamlined than they could be."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135096)

DS

Debora S.

Consultant immobilizer

> "The amazing part with using this is its interface and attractive templates we are able to make good survey according to our requirement..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6784447)

PD

Patricia D.

manager

> "That said, there are some limitations in terms of customization and layout that can be frustrating when you want more flexibility."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135096)

TS

Thurginth S.

Clinic Manager

> "The interface is clean, user-friendly, and makes it easy to create professional-looking forms quickly without needing any technical skills."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7136287)

Tracie B.

Executive Director

> "Type form management of forms is not mobile friendly."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7108383)

AB

Anastasia B.

Head of Operations

> "This allows you to create surveys within a few minutes, using a variety of question types that can be easily customised."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6397875)

GN

Gabriela N.

Digital Project Manager

> "I think something similar happen with the absence of bulk editing options for text or global settings for slides that can make repetitive..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6592578)

PD

Patricia D.

manager

> "The interface feels clean, modern, and very well thought out, which makes the forms much more engaging than traditional ones."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135096)

Babatunde O.

SEO Marketer

> "For the plan that meets my capacity, i had to pay 46euro per month which is quite a lot of investment for a startup, so in general it is..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6790070)

JG

Julio G.

Medical Esthetician

> "Its design is smooth, conversationalism allows you to insert images and videos into your surveys / quizzes making it engaging."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6582360)

LH

Lucas H.

UI UX Designer

> "But the tier pricing pinches when hits spike and export paths feel slow if you're mining chunky stats"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6801574)

TW

TIFFANY W.

Director of Operations

> "Typeform is perfect if you want stylish, interactive forms that improve engagement. But if you’re on a budget or need more control over..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6757817)

LB

Lindsay B.

Social Media Manager

> "The only con for Typeform I would say is the pricing."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7097932)

ST

Shayne T.

Co owner

> "The templates are easy to customize, and responses come in neatly, making the whole process quick and simple."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7120687)

MS

Marie S.

founder

> "Not much easy ways to analyse the results."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135829)

LB

Lindsay B.

Social Media Manager

> "I really love how Typorms’forms look clean and professionall, personnlized without typing any script code."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7097932)

GT

Gligor T.

Senior IT Engineer

> "The biggest frustration is that there are minimal mail-in-email choices."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6856470)

MB

Madeleine B.

User Experience Designer

> "I particularly like its templates for quick form creation and logic connection features which are lacking in most form builders"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6764056)

DB

Damon B.

Founder

> "The interface can be pretty confusing and the platform integration can break without warning."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6812051)

EG

Elaine G.

Customer Success and Operations Manager

> "It's very easy to use, friendly to new users, and it's AI feature is a big help in creating questionnaires we need."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135938)

TB

Tom B.

Head of Digital

> "It is relatively inflexible in what you are able to do with it vs competitors, and it is quite significantly more expensive too"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6651215)

JK

Jake K.

Sales Representative

> "The interface is clean, so it’s easy to make beautiful interactive forms and customize as much as you like."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7010708)

VR

Verified Reviewer

Marketing Director

> "I wouldn't commit to paying for this long-term when there's many other tools in your tech stack that you need to account for."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6596010)

Nicole G.

Senior Insurance Agent

> "I really like using Typeform for personal and professional surveys."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7111441)

TW

TIFFANY W.

Director of Operations

> "The free plan is very limited, and paid plans can get expensive."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6757817)

AA

Abby A.

Online Fitness Coach

> "For my appointments, I chose Typeform because it allows me collecting my trainees heads-up and its use is super easy for me."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6797076)

J.R. A.

CEO

> "It is costly."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135244)

KC

Krystal C.

Health administrative

> "Data collection is good with keeping my data safe."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7133546)

AP

Aakash P.

Accessibility Consultant

> "Even the basic plan is a little bit expensive especially for what it offers"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6457646)

EA

Elgiz A.

Software Engineer

> "It also has a great UX and customizable enough to make it look native."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7058800)

LT

Layla T.

Blogger

> "The survey building software can be a little tricky to learn, and the customizable branding options are not as flexible as they could be."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6027443)

SP

Sarah P.

Lead Design Researcher

> "This real-time insight fosters early discussions and alignment on key findings while the data collection process is ongoing."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6548869)

RD

RACHEL D.

OWNER

> "The only difficult part that had me reaching out to support was how to set up email notifications for each form submitted."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6195352)

MK

Megan K.

Senior Marketing Manager

> "I’ve used Typeform for many years now in B2B and B2C marketing to create dynamic and visually appealing surveys, I much prefer it to..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6739843)

SS

Sophie S.

Operations Manager

> "It can get quite expensive, especially if you are using it fairly infrequently."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6533406)

DS

Deloris S.

Student

> "I like that Typeform allows me to enter my information quickly and send it to whomever in seconds."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6378637)

JS

Juliette S.

Curator

> "What I disliked is adding a link as the final page to send the customer to as it is not entirely intuitive to find - but nothing too bad."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5044897)

EA

Elgiz A.

Software Engineer

> "It was very easy to setup an early lead gen with Typeform for my project."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7058800)

JMA

Jean-Michel A.

Projects Manager

> "The tool can be expensive if not used regularly: At least once or twice a month. Or connected to an automation of a quality survey, for..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6277471)

Samuel A.

Digital marketing manager

> "Typeform makes it smooth to build forms in my website, I will recommend for web developers and technical users"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6645466)

CR

Carolyn R.

Graphic Designer

> "Despite it's ease of use, as a paid user, I felt Typeform was almost too simple in its offers and functions (especially what things you can..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4875907)

EG

Elaine G.

Customer Success and Operations Manager

> "What I like about Typeform is it's user interface."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7135938)

DG

Destiny G.

CEO/ Lead Designer

> "On the other side it does not offer such robust features as some other platforms, so depending on your needs that could be a drawback."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4870960)

LH

Lucien H.

VP of Product

> "Typeform provides us enough power to design well optimised, highly intelligent forms to power our business across the board from UX..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6304601)

Joël T.

Senior Frontend Developer

> "It lacks advanced survey-building options which in my opinion, Survey Sparrow has covered."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4915469)

Pedro A.

Marketing & Growth Ops

> "Personalization is key: Being able to use custom fields and questions to map them directly into our CRM- Ideal for big and complex surveys..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5084232)

MI

Michelle I.

CEO

> "Makes for adding logos or background graphics a bit tedious."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5074761)

AFS

Ahmad Farhad S.

Vice President

> "Typeform is a great tool for our business, we collect data, build questionnaires, build surveys, and receive feedback which helps our..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6056465)

JS

Jake S.

Founder/Software Developer

> "This makes it look less native if you embed it into your application or website."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5026350)

Betsy C.

Spanisg techer

> "I send surveys to my clients and I'm happy with typeform because it provides me with different designs, different types of questions and it..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___5068670)

PP

Paul P.

Analyst

> "For more complex automations of instructions my employees use as they work on customer support issues, it can be a bit hard to reconfigure..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4478960)

JG

Julio G.

Medical Esthetician

> "The analytics dashboard gives good statistical insights into responses and completion rates."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6582360)

Serap Y.

Senior Business Analyst

> "Typeform's survey security measures are inadequate in the current era of high bot activity on the internet, and this has affected the..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4718298)

EC

Evelyn C.

Pharmacy Benefits Manager

> "What I like the most about type form is that it is easy to use and select options that are customized to employee engagement at my company."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6345449)

RW

Ryan W.

Full Stack Developer

> "I don't particularly like Typeform's pricing as it seems pretty expensive compared to the extra features I get."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6075347)

LT

Layla T.

Blogger

> "The software allows you to easily customize survey field settings, as well as set up manual-entry boxes easily."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6027443)

BS

Benjamin S.

Growth & BD

> "Typeform's pricing can feel a bit steep for small businesses."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4858404)

SC

Stuart C.

Factory manager

> "This platform creates professional forms that look good but can take a while to set up and get the hang of"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6485466)

Maria C.

Marketing and support manager

> "Also, it is not possible to configure multilingual forms."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6159903)

Tony F.

Director of Coaching

> "Always works, looks great and provide the functionality we need for multiple surveys"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6874096)

PA

Pinar A.

Talent Relations Specialist

> "There's a lot of data to sift through, and it can be hard to know what to look for."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4875628)

Ahmed A.

head of department

> "With enterprise-grade security and seamless integration with over 120 tools, Typeform simplifies the process without requiring coding or..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4849620)

April M.

People & Culture

> "You have to spend an hour or more to set up a survey form. Because it has too many options, your time is now spent deciding on which..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___3971700)

LH

Lucas H.

UI UX Designer

> "Auto‑save keeps flow breezy, tweak labels mid‑session, no wipe worry"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6801574)

AS

Aimee S.

Director

> "Then one day without any advance notice I lost access to 10+ forms - specifically I lost access to the forms that had the most data..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___3856572)

MK

Madhura K.

Strategist

> "Typeform is one the most friendly, high-design experience platforms to build a variety of forms."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6453672)

RD

RACHEL D.

OWNER

> "I migrated from Jotfform and could not recommend Typeform more."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6195352)

GN

Gabriela N.

Digital Project Manager

> "My overall experience with Typeform has been positive, especially due to its intuitive design, ease of use and ability to create visually..."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6592578)

PA

Pinar A.

Talent Relations Specialist

> "The templates can be a bit overwhelming."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4875628)

AR

Azizur R.

Network Operator

> "The built-in templates can be utilized to jump right into creating and customizing forms thanks to the drag-and-drop interface."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4843520)

VM

Valerio M.

CEO

> "Can get quite expensive when you start sending out a lot of surveys to a lot of respondents, so need to track usage quite carefully"

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4738346)

JT

Joe T.

Head of Marketing

> "Packed with features, and great value for money."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___7119444)

Laly Noya R.

CEO

> "I don’t have any thing to report least about using Typeform."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6022005)

LM

Lorelei M.

Founder and User

> "The platform is incredibly user-friendly, making it easy to create interactive forms that look great and function smoothly."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___6440498)

VR

Verified Reviewer

VP of Sales and Marketing

> "Random disruptions of data delivery and ceased sync with document integrations was difficult to remediate."

[See full review](https://www.capterra.com/p/137289/Typeform/#Capterra___4562919)

[View Reviews](https://www.capterra.com/p/137289/Typeform/reviews/)

Dylan C.

marketing

> "The entire process of conducting surveys with the right questions and the correct templates is much easier with Zoho Survey and then analyzing the information and..."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6395320)

Nishant T.

Sr analyst

> "Inadequate customer support Although third party integration is offered, it sometimes create issues"

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152)

HC

Hadi C.

Senior Associates

> "The ease of integrating surveys on various platforms as well as getting real-time responses enabled me to adjust campaigns fast."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6834808)

SC

Shelby C.

Attorney

> "I put the questions into the editing box and discovered that multiple answer specifications are not supported."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129)

AJ

Aiden J.

Public Relations Trainee

> "Zoho Survey has been essential for creating surveys and understanding customer satisfaction in terms of service and presentation."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6826186)

Nishant T.

Sr analyst

> "Additionally it may look outdated because of its survey design and layout"

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152)

AJ

Aiden J.

Public Relations Trainee

> "However, Zoho Survey makes it a simpler and faster process to respond to, and it's easier for us to send them to the entire interested public."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6826186)

SC

Shelby C.

Attorney

> "I would also like to be able to use bold letters in some questions with specifications that clients seem to overlook, however this is not supported either."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129)

PP

Pritam P.

Early Childhood Educator

> "The drag-and-drop interface is intuitive, and the variety of question types and templates helps me gather the exact information I need."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6593962)

AA

Armando A.

Marketing Manager

> "Third-party integrations are hard to be implemented on some occasions and it takes technical knowledge, which makes it not as user-friendly as other platforms."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6246541)

HC

Hadi C.

Senior Associates

> "The experience with Zoho Survey helped me gather and analyze customer feedback in a better way."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6834808)

KV

Kevin V.

Product manager

> "The fields are not super customizable, the design is a bit of a pain to make it look good."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6018170)

BY

Bashea Y.

Labratory Processor

> "Zoho Survey is user friendly, easy to navigate and allows you to create surveys using 25 question types and 250 multi-lingual survey templates!"

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6789462)

Raksha S.

Business Operations Analyst

> "Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4546210)

SC

Shelby C.

Attorney

> "I think everyone can benefit from survey data, and I can personally attest that Zoho Survey is both affordable and appropriate for small to medium businesses."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129)

AN

Alex N.

System Analysis

> "The user interface is not as easy to navigate as some of the competitors and took some time to adapt to."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6067054)

VB

Vittal B.

Chief Product and Strategy Officer

> "It was simple to get started with Zoho Survey and connect to CRM and Zoho Analytics."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828495)

AS

Akshat S.

Sofware Developer

> "There are some UI glitches in the software which needs to be taken care of."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4607175)

Edna luci G.

university senior technician

> "I can choose from a variety of preset templates or create my own design from scratch, but I can also add conditional logic to tailor questions based on previous..."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4869173)

Abhinav B.

Member - HR

> "When you ask about dislikes the major disappointment is cost , it is way too costly if compared with other companies"

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4597298)

Joseph M.

Senior Engineer

> "The user-friendly interface and drag-and-drop functionality made it a breeze to add various question types, set branching logic, and apply design elements to create..."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4804479)

KT

Kadir T.

maintenance manager

> "Live report is not available on this programme."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4336538)

AjAM

Ar-jay Angelo M.

System Adminstrator

> "Zoho Survey has been a reliable and efficient tool for collecting and analyzing customer feedback."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6588880)

Rahul R.

Manager

> "Url shorter not available"

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3931745)

Pablo Andres V.

IT Support Analyst.

> "Zoho Survey is an extremely easy to use tool, it offers a very intuitive user interface in which you can navigate with very little effort, I can create surveys easily..."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4913725)

EK

Esra K.

HR manaager

> "It's expensive compare to simple excel survery preperation."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4371058)

Carolina R.

NOC1 Support Engineer

> "In many occasions having contact with users and knowing their requirements and tastes makes it possible for us to go a step ahead in order to provide that plus that..."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4845352)

Esther T.

Journalist

> "Just one thing,at times the live chat feature does not give an alert when a message has been posted."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3162952)

Joseph M.

Senior Engineer

> "The ability to collect and analyze responses in real-time was a major advantage, as it provided me with valuable insights and data for decision-making."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4804479)

DD

Dinesh D.

people

> "actually, the recent update isn't that helpful."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4416690)

SH

Sushma H.

best survey app

> "I appreciated that the product already computes the NPS score and gives marvellous reports. "

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6404247)

Becky F.

Software Developer

> "The main little mistake I've made up to this point was that once the quiz got me confused and I lost some information."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3333490)

PP

Pritam P.

Early Childhood Educator

> "It's much more efficient and professional than trying to create surveys with spreadsheets or email."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6593962)

AC

Arturo C.

Claims Analyst

> "At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2402001)

AjAM

Ar-jay Angelo M.

System Adminstrator

> "Its integration with other Zoho apps and third-party tools is a major plus."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6588880)

RC

Rahul C.

Founder

> "The translate feature does not allow us to translate the name of the document."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2244397)

Joël T.

Senior Frontend Developer

> "Personally, Zoho Survey is best for startups with at least a stable budget however, the software is great for running user satisfaction surveys and creating question..."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4838634)

RC

Rahul C.

Founder

> "Also the survey does not accept responses when the admin is updating while the survey is online."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2244397)

SN

Samuel N.

Marketing Manager

> "Again, it is simple to track and analyze survey responses using this tool."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6626799)

RC

Rahul C.

Founder

> "However, I found the price for obtaining answers from Zoho users pretty expensive."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2244397)

Nishant T.

Sr analyst

> "Simple to use and clean interface with drag and drop question feature"

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152)

VR

Verified Reviewer

Consultant

> "Then suddenly my survey dissapeard which frightened me at first but then I contacted the customer service who explained it."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2234834)

Edna luci G.

university senior technician

> "What I like the most is its wide range of customization options to create attractive and professional surveys."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4869173)

FC

Fynface C.

Stock keeper

> "Navigation sometimes is difficult with a weak network"

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2391872)

SG

Scott G.

Manager

> "The product is very affordable, offering multiple pricing options."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6700878)

VR

Verified Reviewer

CEO

> "Struggling with some Analytics reports."

[See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2626754)

[View Reviews](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

## User interface

4.66 (964)

4.61 (451)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Typeform

30/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/137289/Typeform/#features)

Zoho Survey

Top features

37/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/131426/Zoho-Survey/#features)

### Recognition

Typeform is recognized as a top-rated tool in 3 Capterra Shortlist reports

Zoho Survey is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Typeform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho Survey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Typeform

-   By Typeform
-   Located in Spain
-   Founded in 2012

Zoho Survey

-   By Zoho
-   Located in United States
-   Founded in 1996

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Contact vendor for pricing

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