# Compare Zoho Survey vs SurveySparrow 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoho Survey and SurveySparrow based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/131426-168823/Zoho-Survey-vs-SurveySparrow --- # Zoho Survey vs SurveySparrow Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho SurveySurveySparrow2/4 selected [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.6 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) [## Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.6 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting Price $35.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment Based on [451 reviews](#user-reviews) Positive 435 Neutral 13 Negative 3 [## SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [121 reviews](#user-reviews) Positive 109 Neutral 7 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,155 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Multiple Question Types 4.5 Customizable Questions 4.7 Survey Builder 4.8 Anonymous Feedback NA Data Security 4.8 68%Fit Not enough reviews Feature ratings Multiple Question Types 4.4 Customizable Questions 4.3 Survey Builder 4.7 Anonymous Feedback 3.0 Data Security \-- User satisfaction User satisfaction 4.6 User reviews[451](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.3 Customer support 4.4 User satisfaction 4.4 User reviews[121](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $35Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Zoho Survey is used by market researchers, customer experience managers, HR professionals, educators, healthcare providers, event organizers, and marketing teams. Best for SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E- ## User reviews Pros & cons NC Nissam C. Admin > "I found the logic and branching features useful for creating more dynamic and targeted questionnaires." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) Nishant T. Sr analyst > "Inadequate customer support Although third party integration is offered, it sometimes create issues" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) Dylan C. marketing > "The entire process of conducting surveys with the right questions and the correct templates is much easier with Zoho Survey and then analyzing the information and..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6395320) SC Shelby C. Attorney > "I put the questions into the editing box and discovered that multiple answer specifications are not supported." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) HC Hadi C. Senior Associates > "The ease of integrating surveys on various platforms as well as getting real-time responses enabled me to adjust campaigns fast." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6834808) Nishant T. Sr analyst > "Additionally it may look outdated because of its survey design and layout" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) NC Nissam C. Admin > "In addition, it integrates well with other tools and provides good data export options." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) SC Shelby C. Attorney > "I would also like to be able to use bold letters in some questions with specifications that clients seem to overlook, however this is not supported either." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) AJ Aiden J. Public Relations Trainee > "Zoho Survey has been essential for creating surveys and understanding customer satisfaction in terms of service and presentation." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6826186) AA Armando A. Marketing Manager > "Third-party integrations are hard to be implemented on some occasions and it takes technical knowledge, which makes it not as user-friendly as other platforms." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6246541) AJ Aiden J. Public Relations Trainee > "However, Zoho Survey makes it a simpler and faster process to respond to, and it's easier for us to send them to the entire interested public." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6826186) KV Kevin V. Product manager > "The fields are not super customizable, the design is a bit of a pain to make it look good." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6018170) NC Nissam C. Admin > "I also appreciate the real-time reporting and analytics, which make it easy to understand responses quickly." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) Raksha S. Business Operations Analyst > "Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4546210) PP Pritam P. Early Childhood Educator > "The drag-and-drop interface is intuitive, and the variety of question types and templates helps me gather the exact information I need." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6593962) AN Alex N. System Analysis > "The user interface is not as easy to navigate as some of the competitors and took some time to adapt to." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6067054) NC Nissam C. Admin > "What I liked most about Zoho Survey is its simplicity combined with powerful functionality." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) AS Akshat S. Sofware Developer > "There are some UI glitches in the software which needs to be taken care of." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4607175) HC Hadi C. Senior Associates > "The experience with Zoho Survey helped me gather and analyze customer feedback in a better way." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6834808) Abhinav B. Member - HR > "When you ask about dislikes the major disappointment is cost , it is way too costly if compared with other companies" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4597298) BY Bashea Y. Labratory Processor > "Zoho Survey is user friendly, easy to navigate and allows you to create surveys using 25 question types and 250 multi-lingual survey templates!" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6789462) KT Kadir T. maintenance manager > "Live report is not available on this programme." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4336538) SC Shelby C. Attorney > "I think everyone can benefit from survey data, and I can personally attest that Zoho Survey is both affordable and appropriate for small to medium businesses." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) Rahul R. Manager > "Url shorter not available" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3931745) VB Vittal B. Chief Product and Strategy Officer > "It was simple to get started with Zoho Survey and connect to CRM and Zoho Analytics." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828495) EK Esra K. HR manaager > "It's expensive compare to simple excel survery preperation." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4371058) Edna luci G. university senior technician > "I can choose from a variety of preset templates or create my own design from scratch, but I can also add conditional logic to tailor questions based on previous..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4869173) Esther T. Journalist > "Just one thing,at times the live chat feature does not give an alert when a message has been posted." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3162952) AjAM Ar-jay Angelo M. System Adminstrator > "Zoho Survey has been a reliable and efficient tool for collecting and analyzing customer feedback." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6588880) DD Dinesh D. people > "actually, the recent update isn't that helpful." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4416690) Pablo Andres V. IT Support Analyst. > "Zoho Survey is an extremely easy to use tool, it offers a very intuitive user interface in which you can navigate with very little effort, I can create surveys..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4913725) Becky F. Software Developer > "The main little mistake I've made up to this point was that once the quiz got me confused and I lost some information." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3333490) Carolina R. NOC1 Support Engineer > "In many occasions having contact with users and knowing their requirements and tastes makes it possible for us to go a step ahead in order to provide that plus that..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4845352) AC Arturo C. Claims Analyst > "At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2402001) SH Sushma H. best survey app > "I appreciated that the product already computes the NPS score and gives marvellous reports. " [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6404247) RC Rahul C. Founder > "The translate feature does not allow us to translate the name of the document." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2244397) PP Pritam P. Early Childhood Educator > "It's much more efficient and professional than trying to create surveys with spreadsheets or email." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6593962) RC Rahul C. Founder > "Also the survey does not accept responses when the admin is updating while the survey is online." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2244397) AjAM Ar-jay Angelo M. System Adminstrator > "Its integration with other Zoho apps and third-party tools is a major plus." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6588880) RC Rahul C. Founder > "However, I found the price for obtaining answers from Zoho users pretty expensive." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2244397) Joël T. Senior Frontent Developer > "Personally, Zoho Survey is best for startups with at least a stable budget however, the software is great for running user satisfaction surveys and creating question..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4838634) VR Verified Reviewer Consultant > "Then suddenly my survey dissapeard which frightened me at first but then I contacted the customer service who explained it." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2234834) SN Samuel N. Marketing Manager > "Again, it is simple to track and analyze survey responses using this tool." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6626799) FC Fynface C. Stock keeper > "Navigation sometimes is difficult with a weak network" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2391872) Nishant T. Sr analyst > "Simple to use and clean interface with drag and drop question feature" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) VR Verified Reviewer CEO > "Struggling with some Analytics reports." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2626754) [View Reviews](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) VR Verified Reviewer Support Operations > "I like that our team can create a custom CSAT survey that can then import results back into our tickets in Zendesk." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838) SG Sarah G. Manager of Visitor Engagement > "It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170673) Stanley K. Software Engineer > "With this integration you will be able to answer a form and make a payment online and in mobile applications in an..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6705333) KP Kristy P. Director > "Additionally, there is not "save and come back" option on their surveys. If you do not finish them in one sitting,..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) SF Sarah F. Office Manager > "I feel having the personalized surveys for our employees has made our moral better. Whether it is a survey about..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6841448) OE Omar E. Customer experience manager > "Reporting, synchronizing, couldn't get my data on google sheet, customer service couldn't solve my issue " [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6177580) AD Ayikoru D. Finance and Administration Officer > "Integrates well with live chat tools and ticket tools to offer customer support as same as survey collection" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6421720) CL Chris L. Sales Operations > "It can be challenging sometimes to upload contacts/clean uploaded contacts." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170666) JS Jeremy S. Partner > "Happy with the use of the tool, we have found far more capable than the free or bundled solutions with office..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129) TM Tarun M. Assistant Manager > "There are few features pertaining to global variable that many time don't work." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175605) MD Michelle D. Student Experience Specialist > "The downloadable excels make it easy to analyze our data too." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6842272) ZS Zulfiqar S. AVP > "emailing mechanism and slow processing of data" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175628) VR Verified Reviewer Support Operations > "Simple to use and if you need metrics, reports or integrations with other services they do it all!" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838) KP Kristy P. Director > "They then tried to charge me for an entirely new set of surveys without my knowledge of consent." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) CN Claire N. Project Manager > "Robustness and efficiency for extracting actionable insights." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6587971) Mayerly G. bachelor > "I also noticed that the integration with other analysis tools is not as easy as I would have liked." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510) JS Jeremy S. Partner > "Strong support from the client services team." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129) AJ Ahamed J. Business Development Manager > "Some of hte old-fashioned features are not available anymore." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175930) Joël T. Senior Frontent Developer > "It helps us to create realistic user-friendly feedback (survey) forms with human-like feelings." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4829422) KP Kristy P. Director > "Pricing model was not transparent." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) NF Niall F. Head of Design > "Good level of customisation and an excellent range of question types for quantitative and qualitative measuring." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175906) ME Mohamed E. Student > "Non functional for thr most of the time." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170799) Romaric S. Web designer > "The analytic & reporting parts of the tool also work well and provide in-depth data on how users interact with my..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) Alekhya H. Clinical investigator > "The survey building tool is good ,but it has some bugs and need developers assistance." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4615496) Mayerly G. bachelor > "What I like the most about this platform is its conversational approach instead of having customers fill out a..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510) Halimatun Z. IT Manager > "I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid that i..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3203824) Joël T. Senior Frontent Developer > "SurveySparrow also provides multiple integration possibilities which rather favor our preferences." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4829422) DC Dianne C. PRESIDENT > "We received no alert to our card to be billed so we could call to cancel." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) Ganapathi N. Product developer > "The form can be build from the blank scratch and can use different themes so that customers can give their..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631931) CG Chaitanya G. Associate software test engineer > "The prices are high." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4624187) HCL Hak Chong L. Principal Designer > "SurveySparrow was my first Survey Application to garner the feedback of my audiences and it works very well with..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3610034) Ganisetti U. Student > "The overall experience is Not bed." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631567) CP Chandrakeerthan P. student > "The best feature of surveysparrow is that it has a lot of inbuilt templates for creating surveys." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4564605) Godfrey C. Technical Quality Manager > "It is harder to customize using survey forms" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440) MR Melinda R. Managing Director > "It makes handling business surveys easy including easy building of forms" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049) DC Dianne C. PRESIDENT > "This means they hacked us in an effort to refuse a refund." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) Romaric S. Web designer > "With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall conversion..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) Godfrey C. Technical Quality Manager > "It is tough to deal with drag and drop question boxes." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440) MR Melinda R. Managing Director > "It ,makes engagements and feedback collection easy" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049) DC Dianne C. PRESIDENT > "We received no benefit from it. After our tech support removed their code, I was alerted yesterday" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) Romaric S. Web designer > "Survey Sparrow is my #1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) VR Verified Reviewer Owner > "The customer service is not very good. When you do get someone on line to help you- they tend to answer a question,..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704) JLD J'La D. Community Outreach > "It's a very simple yet aesthetically pleasing application and easy for end-users to navigate." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170711) VR Verified Reviewer Owner > "I learned this by waiting an extended time over the weekend, then finding out on Monday that there was no Customer..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704) MA Mohammad A. Software developer > "Using the skip questions tool is great as well for email surveys where there is more coverage to more users." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4668766) Carolina F. Merchant Success Analyst > "We had some difficulties when sharing the survey with customers and team members in China." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2587877) SD Shravya D. Consultant > "Good, but can definitely be more customized to requirements" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401) Adithya S. Founder > "They are just a ping away in case something doesn't seem to work for you." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2300995) SD Shravya D. Consultant > "Platform is intuitively designed and many good features." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401) VR Verified Reviewer Owner > "Even asked them for finding a solution - but they didn't want to." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2360115) Halimatun Z. IT Manager > "Great things with SurveySparrow is, i can build a survey form easily with the build-in template that they have..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3203824) JD Jessica D. founder > "Customer service is an absolute joke." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2746485) [View Reviews](https://www.capterra.com/p/168823/SurveySparrow/reviews/) ## User interface 4.61 (451) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) 4.42 (121) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Zoho Survey 37/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/131426/Zoho-Survey/#features) SurveySparrow Top features 40/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/168823/SurveySparrow/#features) ### Recognition Zoho Survey is recognized as a top-rated tool in 5 Capterra Shortlist reports SurveySparrow is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Zoho Survey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurveySparrow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Survey - By Zoho - Located in United States - Founded in 1996 SurveySparrow - By SurveySparrow - Located in United States - Founded in 2017 ## Popular Comparisons [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,655)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $35/month Price $35/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-201674/Zoho-Survey-vs-Enquetes-Maken) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,458)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Contact vendor for pricing Price $30/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/168823-253516/SurveySparrow-vs-SurveyMonkey) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,444)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $35/month Price $0 4.5 Features 4.4 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/131426-176571/Zoho-Survey-vs-Google-Forms) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,891)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-168823/JotForm-4-0-vs-SurveySparrow) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,458)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $35/month Price $30/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-253516/Zoho-Survey-vs-SurveyMonkey) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,235)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.3 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-168823/Connecteam-vs-SurveySparrow) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,891)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $35/month Price $39/month 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/131426-158456/Zoho-Survey-vs-JotForm-4-0) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (967)](https://www.capterra.com/p/137289/Typeform/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-168823/Typeform-vs-SurveySparrow) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (967)](https://www.capterra.com/p/137289/Typeform/reviews/) $35/month Price $39/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-137289/Zoho-Survey-vs-Typeform) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.75 (531)](https://www.capterra.com/p/135455/QuestionPro/reviews/) Contact vendor for pricing Price $83/month 4.3 Features 4.7 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135455-168823/QuestionPro-vs-SurveySparrow) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) $35/month Price $55/month 4.5 Features 4.1 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/72549-131426/Alchemer-vs-Zoho-Survey) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (325)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/168823-246649/SurveySparrow-vs-Microsoft-Forms)