--- title: "Compare Zoho Survey vs Google Forms 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zoho Survey and Google Forms based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/131426-176571/Zoho-Survey-vs-Google-Forms" page_type: "comparison" language: "en" --- # Zoho Survey vs Google Forms Features and Cost Comparison Last updated September 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho SurveyGoogle Forms2/4 selected [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) [## Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting Price $35.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [455 reviews](#user-reviews) Positive 439 Neutral 13 Negative 3 [## Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.4 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment Based on [11,577 reviews](#user-reviews) Positive 11,205 Neutral 337 Negative 35 ## Summary * * * Key features rated by users Features selected based on 4,931 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Multiple Question Types 4.5 Customizable Questions 4.7 Data Security 4.7 Anonymous Feedback NA Real-Time Data 4.6 74%Fit Missing features Feature ratings Multiple Question Types 4.7 Customizable Questions 4.7 Data Security NA Anonymous Feedback 4.6 Real-Time Data 4.7 User satisfaction User satisfaction 4.6 User reviews[455](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.3 Customer support 4.5 User satisfaction 4.7 User reviews[11,577](https://www.capterra.com/p/176571/Google-Forms/reviews/) Ease of use 4.7 Functionality 4.4 Value for money 4.8 Customer support 4.4 Price starts from Price starts from $35Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Zoho Survey is used by market researchers, customer experience managers, HR professionals, educators, healthcare providers, event organizers, and marketing teams. Best for Google Forms is used by educators, researchers, event organizers, marketers, HR professionals, and organizations needing to collect and analyze data. ## User reviews Pros & cons NC Nissam C. Admin > "I found the logic and branching features useful for creating more dynamic and targeted questionnaires." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) SC Shelby C. Attorney > "I put the questions into the editing box and discovered that multiple answer specifications are not supported." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) NC Nissam C. Admin > "In addition, it integrates well with other tools and provides good data export options." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) SC Shelby C. Attorney > "I would also like to be able to use bold letters in some questions with specifications that clients seem to overlook,..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) NC Nissam C. Admin > "I also appreciate the real-time reporting and analytics, which make it easy to understand responses quickly." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) Nishant T. Sr analyst > "Inadequate customer support Although third party integration is offered, it sometimes create issues" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) PP Pritam P. Early Childhood Educator > "The drag-and-drop interface is intuitive, and the variety of question types and templates helps me gather the exact..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6593962) Nishant T. Sr analyst > "Additionally it may look outdated because of its survey design and layout" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) HC Hadi C. Senior Associates > "The ease of integrating surveys on various platforms as well as getting real-time responses enabled me to adjust campaigns..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6834808) AA Armando A. Marketing Manager > "Third-party integrations are hard to be implemented on some occasions and it takes technical knowledge, which makes it not..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6246541) NC Nissam C. Admin > "What I liked most about Zoho Survey is its simplicity combined with powerful functionality." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7152000) KV Kevin V. Product manager > "The fields are not super customizable, the design is a bit of a pain to make it look good." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6018170) AJ Aiden J. Public Relations Trainee > "Zoho Survey has been essential for creating surveys and understanding customer satisfaction in terms of service and..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6826186) Raksha S. Business Operations Analyst > "Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4546210) BY Bashea Y. Labratory Processor > "Zoho Survey is user friendly, easy to navigate and allows you to create surveys using 25 question types and 250..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6789462) AN Alex N. System Analysis > "The user interface is not as easy to navigate as some of the competitors and took some time to adapt to." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6067054) SC Shelby C. Attorney > "I think everyone can benefit from survey data, and I can personally attest that Zoho Survey is both affordable and..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) AS Akshat S. Sofware Developer > "There are some UI glitches in the software which needs to be taken care of." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4607175) AJ Aiden J. Public Relations Trainee > "However, Zoho Survey makes it a simpler and faster process to respond to, and it's easier for us to send them to the entire..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6826186) Abhinav B. Member - HR > "When you ask about dislikes the major disappointment is cost , it is way too costly if compared with other companies" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4597298) DC Daniel C. Benefits and Compliance Manager > "The drag and drop interface was something I thought was a nice feature" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___7167818) KT Kadir T. maintenance manager > "Live report is not available on this programme." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4336538) Dylan C. marketing > "The entire process of conducting surveys with the right questions and the correct templates is much easier with Zoho Survey..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6395320) Rahul R. Manager > "Url shorter not available" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3931745) AjAM Ar-jay Angelo M. System Adminstrator > "Zoho Survey has been a reliable and efficient tool for collecting and analyzing customer feedback." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6588880) EK Esra K. HR manaager > "It's expensive compare to simple excel survery preperation." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4371058) HC Hadi C. Senior Associates > "The experience with Zoho Survey helped me gather and analyze customer feedback in a better way." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6834808) Esther T. Journalist > "Just one thing,at times the live chat feature does not give an alert when a message has been posted." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3162952) PP Pritam P. Early Childhood Educator > "It's much more efficient and professional than trying to create surveys with spreadsheets or email." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6593962) DD Dinesh D. people > "actually, the recent update isn't that helpful." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4416690) AjAM Ar-jay Angelo M. System Adminstrator > "Its integration with other Zoho apps and third-party tools is a major plus." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6588880) Becky F. Software Developer > "The main little mistake I've made up to this point was that once the quiz got me confused and I lost some information." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3333490) SN Samuel N. Marketing Manager > "Again, it is simple to track and analyze survey responses using this tool." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6626799) AC Arturo C. Claims Analyst > "At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2402001) VB Vittal B. Chief Product and Strategy Officer > "It was simple to get started with Zoho Survey and connect to CRM and Zoho Analytics." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828495) VR Verified Reviewer CEO > "Struggling with some Analytics reports." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2626754) SG Scott G. Manager > "The product is very affordable, offering multiple pricing options." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6700878) AA Armando A. Marketing Manager > "Third-party integrations are hard to be implemented on some occasions and it takes technical knowledge, which makes it not..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6246541) EM Enrico M. IT Manager > "Zoho Survey is an accurate tool that helps us conduct surveys for our business." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6223473) Rahul R. Manager > "Url shorter not available" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3931745) AA Armando A. Marketing Manager > "The best part of Zoho is its compatibility with other Zoho platforms and the ease at the time of reporting." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6246541) SC Shelby C. Attorney > "I would also like to be able to use bold letters in some questions with specifications that clients seem to overlook,..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) Nishant T. Sr analyst > "Simple to use and clean interface with drag and drop question feature" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) Nishant T. Sr analyst > "Inadequate customer support Although third party integration is offered, it sometimes create issues" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) Edna luci G. university senior technician > "I can choose from a variety of preset templates or create my own design from scratch, but I can also add conditional logic..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4869173) DD Dinesh D. people > "actually, the recent update isn't that helpful." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4416690) [View Reviews](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Preethi S. Software Configuration Manager > "I appreciate how smoothly it works with other Google services, especially Google Sheets, which makes reviewing data much easier. While it has a few limitations..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7186444) RS Radha S. Legal Assistant > "Compared to dedicated survey platforms, it lacks more robust analytics and customization features, which can be limiting for detailed or professional‑level data..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7121776) RS Radha S. Legal Assistant > "Features like customizable question types, basic logic (such as response validation and branching), and easy sharing through links or email make Google Forms a..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7121776) BB Bree B. Ops Coordinator > "Design options for headers, colors, and overall branding are fairly limited, which can make forms feel less personalized or aligned with an organization’s..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245) CA Christopher A. Commercial Director > "The simplicity in terms of survey design is unbelievable and our sales team is able to construct custom data collection form to get clients feedback on our new..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7116490) AF Avery F. Artist and Tour Manager > "The design remains quite basic, and the aesthetic customization options are very limited. If I am looking to create a high-end, highly interactive form for..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7168238) Mosab A. Back end Developer > "I also like the variety of features available, such as question types, sections, and automatic charts, making survey design flexible and simple." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112941) JS JaKeitha S. Therapist > "The thing that I struggle with the most (definitely user error) is the analyzing of the data and merging certain forms to create a compacted collection." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7125065) BB Bree B. Ops Coordinator > "It’s a reliable and practical tool that simplifies data collection and communication across multiple schools. While it lacks some design flexibility, its..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245) Mosab A. Back end Developer > "One downside is that advanced customization options are limited. While the tool works great for basic surveys, more complex layouts or professional branding..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112941) OT Octavia T. Graphic Designer > "I have had an amazing overall experience with Google Forms, as it allows for me to send out quick feedback surveys, quizzes, or get a temperture check from..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7166631) TK Tim K. Founder > "Additionally, grouping or categorizing multiple forms for individual projects can become tedious as the number of forms increases, if it is not possible to do..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7189144) LT Luciano T. Customer Advisor > "The variety of question types available, such as multiple choice, checkboxes, and open-ended responses, allows for flexibility in gathering information." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7148366) RaC Radosław C. board member > "Survey Design options are limited, Customer Support is basic, and advanced automation features are missing compared to more professional platforms" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7153687) August P. Marketing Manager > "I like that it allows you to quickly create customized forms, collect responses, and keep information organized all in one place." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7182931) GA Gracy A. student > "The design and layout customization options are very limited, making it hard to create a highly polished, unique aesthetic." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7170005) AF Avery F. Artist and Tour Manager > "What I prefer is the automatic analysis of responses into clear graphs and the ability to export data directly to Google Sheets for deeper processing." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7168238) VR Verified Reviewer Advocate > "Limited customization, fewer advanced reporting tools, and not ideal for complex workflows or detailed analytics." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7147740) SH Sophia H. Front Desk Coordinator > "I also appreciate that Google Forms generates all of the answers at the end and create visual representation of all results. And the fact that you can choose to..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7131460) NC Nissam C. Admin > "Limited design options, basic themes, file upload limits, and feels dated vs modern tools." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7155909) EW Emilia W. Network Support Coordinator > "Integration with Google Workspace makes collaboration seamless. While it isn't designed for highly complex workflows, it's an excellent solution for everyday..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7185798) CC Connor C. Data Analyst > "Having all surveys go to a separate google sheet rather than being able to tell the data where you want it to go has been frustrating as well." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7118604) DD Denise D. Web Consultant > "I use Google Forms several times to have my customer reviews and some specifically to ask for their real needs for my services, and everytime it allowed me well." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7114198) GN Gabriela N. Digital Project Manager > "Also, while it offers basic conditional logic (e.g., skipping questions based on responses), it lacks more advanced branching or personalization options..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6595202) SG Shea G. Counselor > "Google Forms' HIPAA compliant option provides an important resource for providers in solo private practice like myself. If for some reason I need a secondary..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7134310) CS Clifton S. HR > "Managing permissions and creating more complex forms can also become cumbersome." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7192454) VR Verified Reviewer Marketing Manager > "It’s a reliable and efficient tool for collecting and organizing information quickly. While it may not have all the advanced features of more specialized..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7119680) MC Milena C. Office Manager > "My only con at this point is really only nit picking and that is you can't customize the look of the form much at all so branding it for your business is there..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7045406) VK Vatsal K. Software Engineer > "Can be used for a variety of use cases, has decent analytics on responses and the best part is its integration with google workspace." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7157932) Andrew M. Owner > "The design while clean leaves a lot to be desired, complex logic is hard to do and the integration is brittle." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7157143) TW Tabatha W. Nurse Supervisor > "Creating surveys is quick, the interface is clean, and it integrates seamlessly with other Google tools like Sheets for easy data analysis." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127213) AS Akshay S. Frontend developer > "The templates and styling options are basic compared to other form tools." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7178515) Hawa L. HR Consultant > "I use Google Forms for different types of surveys, and it’s also helpful when I’m collecting 360 performance feedback from team members and managers" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7113651) MM Madellene M. Founder and CEO > "Branding depth, branching logic, and analytic depth are all compromised compared to single-purpose survey tools, and AI-driven form creation still requires..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7007945) VR Verified Reviewer Marketing Manager > "I like that it’s accessible from anywhere and allows for fast data collection, especially for leads, surveys, and internal workflows." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7119680) Michael Z. Owner > "Some of the logic and branching features are also fairly basic, which can be frustrating for more complex surveys." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7137302) Opeyemi K. Legal Officer > "I can quickly create structured forms, surveys, and quizzes while also automatically organizing responses in through Google sheets" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7130514) BP Briana P. Property Manager > "There is limited design customization which is not a huge deal for my day to day use." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7172272) Aditya K. AI Content and Operations Specialist > "As a student conducting research, it allows me to collect responses quickly and visualizes the data in real-time with charts." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7128297) RN Ramon N. Office Manager > "It can sometimes be confusing to tell the difference between the editable form and the version meant for employees to fill out, which can lead to mistakes or..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7036489) BB Bree B. Ops Coordinator > "It’s simple to create, distribute, and track responses, and the Google Sheets integration makes organizing and analyzing data seamless." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245) VR Verified Reviewer Sales agent > "Some forms are too basic and don't allow detailed responses." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7117229) AD Arnold D. Senior agent > "As a Senior Agent at iQor, I use it for team feedback, attendance, surveys, and collecting important information, and it really saves time." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7157688) GBL Georgia Belletti L. Addetto alle vendite > "The program has challenges with offline functionality and this makes the app less responsive" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7167599) RH Reagan H. Optician > "Overall, I really enjoy not only creating forms and surveys for other people using Google Forms, but also being able to fill out and complete forms myself!" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7175095) Harshul S. Senior. Technical Support Specialist for Network Operations > "Design options are basic, forms look a bit plain and hard to brand." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7128728) Nitin T. AI Data Annotator > "The survey design options are clean, responses flow straight into Google Sheets automatically, and sharing is as simple as sending a link." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7133377) TW TIFFANY W. Director > "There’s no payment integration, customization is pretty basic compared to other form builders, and no integrations with CRMs unless you use third-party tools." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6757791) DL Drew L. SR SYS Admin > "It helps us with scheduling, survey design, customer support, and has a ton of features." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7142246) Parker W. Teacher > "It also relies heavily on internet connectivity, which can be inconvenient in certain situations." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7141927) KR Katherine R. School Administrator > "It has become a necessity in our communication with parents, event RSVs and even polling staff in a quick manner during faculty meetings." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7142850) VR Verified Reviewer Marketing Manager > "Advanced features and automation are not as strong compared to other survey platforms." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7119680) VR Verified Reviewer Student Ambassador > "Responses are automatically collected and can be linked directly to Google Sheets for analysis, which saves time and improves data management." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7175193) PH Patricia H. Program Director > "I do not like the fact that there is a small range of design and branding, and the forms may appear too simple to the outside stakeholders." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7069146) AD Aaron D. Tech Specialist > "It integrates seamlessly with Google Sheets and the rest of Google Workspace, provides real-time collaboration, and lets users collect unlimited responses..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7053847) SS Shenella S. Sales Development executive > "Limited customization and the design is a little too simple to collect advanced feedback and data from customers." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7094798) JH Jamie H. Trust Systems Manager > "Ability to view the results in a spreadsheet is the ultimate upside here, allowing advanced configuration and analysis - for instance you can use it for..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7058882) ST Shayne T. Co owner > "One downside is that the design options are pretty minimal, so everything ends up looking similar." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112991) AE Ann E. Psychologist > "Google Forms offers a free way for your clients to complete contact forms, providing them with flexibility in how they choose to get in touch." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7014364) Harshul S. Senior. Technical Support Specialist for Network Operations > "Sometimes response limits or quotas cause issues for big surveys." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7128728) MM Marci M. Assistant to the Assistant Superintendent of Operations > "From gathering parent feedback, to judging student involvement needs, to planning fun ways to love on our teams, Google Forms always has the tools we need to..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7021987) PS Peter S. Backend Developer > "It took me 3 weeks to understand how it works because I don’t get my hands on enough resources to guide me right on time" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7117308) Courtney P. Director of Public Relations > "It makes creating surveys quick and simple, allows for easy collaboration among staff, and provides an organized way to view and analyze responses." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7079062) BB Bree B. Ops Coordinator > "The biggest drawback is the lack of customization." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245) EJ Emily J. Client Services Manager > "The survey design is too intuitively designed that I can design post-stay feedback forms in minutes which makes us collect essential insights of guests with..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7084907) Temitope O. Finance manager > "of course there is no product without its downside but google form does it for me and i'm yet to see its cons" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7147922) RaC Radosław C. board member > "Google Forms offers great Ease of Use, quick Form Creation, efficient Data Collection, and excellent Value for Money for daily business and survey tasks." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7153687) AM Alejandro M. Chief > "if you want to have a nice looking form, its not the best app to use, your form could look a little bit cheap." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7049009) Krista G. VP > "Google Forms is an incredibly easy way to collect information from customers in a survey format, as well as from our sales team out in the field." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7149290) VR Verified Reviewer Owner of ShadowPlayersDev > "Additionally, its advanced features are relatively basic compared to paid form builders, potentially limiting its use for more complex data collection needs." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6617335) VR Verified Reviewer Web Developer > "A great tool provided by google to create quick and easy surveys, quizzes and forms for multiple uses." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7179814) EO Esther O. Business Planning Analyst > "For instance it currently lacks advanced options like in-depth branching logic, which in most cases I need for complex client and project surveys. " [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6561063) MN Melissa N. owner > "We love to collect information from google forms about our customers or sign them up for different things using the forms." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7173885) SRF Sara Ruth F. Manager > "The only thing I don't like is that it can only be used within the google environment, as it forces you to use a google account to create or even answer the..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6793299) MM Mathieu M. Area Manager > "Provide real time data collection where responses go straight and stored in Google Sheet .Free tool ,no cost is required and has an easy access from anywhere." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7019815) VR Verified Reviewer Marketing Events Manager > "Not ideal for complex forms or advanced event registration needs." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112618) FM Flavio M. Senior QA Analyst > "Scalability is one of the strengths as I can start surveys for any various porpoises, like feedback requests, or proper surveys to access user's thoughts" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7102133) LV Leah V. Senior Client Service Rep > "There are some conditions within the form that do not work (at least for me). And there are a few functions other form apps offer (ie. connecting with other..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6621823) ES Ellie S. Founder and Lead Marketer > "For intake forms, feedback surveys, or quick client questionnaires, it does exactly what you need plus almost zero learning curve." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7166293) CD Cristina D. Speech-language pathologist > "Also- if you make edits to the Google sheet prior to receiving all responses, new responses come in and mess up formatting." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6712149) VR Verified Reviewer Student Ambassador > "The platform is reliable, easy to navigate, and integrates well with other Google Workspace applications." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7175193) VR Verified Reviewer Student > "While functional, the interface can feel outdated and limited." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7054049) Sandip S. Cloud Solutions Architect > "It is open-source and runs pretty slick on every browser." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7082547) VK Vandana K. Business Administrator > "The interface looks a bit dated and flat." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___5056791) JT Junior T. Tax Processor > "It's intuitive drag-and-drop interface with no coding or technical skills required." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7109819) Parampreet S. Marketing executive > "The least i like about it is its interface which is very old fashioned and boring and people do not make much efforts in writing" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___4764844) VR Verified Reviewer Senior Data Analyst. > "Google Forms is easy to use for everyone , courtesy of its drag and drop interface, which has ensured that anyone who can surf the internet will be able to use..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6871971) MZ Mostafa Z. biomedical engineering > "the interface is very old and not matching the futer" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___4767017) VK Vatsal K. Software Engineer > "Can be used for a variety of use cases, has decent analytics on responses and the best part is its integration with google workspace." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7157932) Andrew M. Owner > "The design while clean leaves a lot to be desired, complex logic is hard to do and the integration is brittle." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7157143) VR Verified Reviewer Director of Market Research > "Its a very simple product for small and simple production and integrates well with the rest of your G-suite." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7137229) VR Verified Reviewer Training > "Whatsapp integrations not available" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7115055) ML Murphy L. Head, Marketing Administration > "Integration with Google Sheets makes analysis effortless." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7124158) Kimberly E. Talk show host Programmer > "Google Forms are much too basic for businesses that require software integration. " [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6276444) HD Haley D. Accounting Admin > "It has greatly improved efficiency with how easy the integration with Google Sheets was." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7105363) Grace K. Credit Manager > "Also, it poorly integrates with non - Google software applications." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___4908203) PP Param P. Frontend engineer > "Best part about google form is it gets integrated with google workspace and its really easy to use and free of chanrges. When setting up google forms we can..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6717898) MG Mehmet G. Human Resources > "It is hard to use on a phone and does not have an app like Google Docs, so it is not easy to keep track of the responds on your phone." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7055810) SH Sophia H. Front Desk Coordinator > "The most important things I like about google forms is that they are easy to publish and re-edit after being published." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7131460) VR Verified Reviewer Content Creator > "It is not worth it for small operations" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7073947) Courtney P. Director of Public Relations > "Overall, Google Forms is a highly effective and user-friendly tool that helps our office run smoothly." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7079062) Chuck K. Software Engineer > "I found it difficult to do anything somewhat complex with this tool. " [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6875441) OG Olivia G. Teacher > "Google Forms is the easiest application of this type to use." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7138812) MC Mckinzie C. Operations Manger > "I don't like how hard it was to figure it out the first time using it" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6659058) DL Drew L. SR SYS Admin > "It helps us with scheduling, survey design, customer support, and has a ton of features." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7142246) RaC Radosław C. board member > "Survey Design options are limited, Customer Support is basic, and advanced automation features are missing compared to more professional platforms" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7153687) JH Jamie H. Trust Systems Manager > "A really intuitive and easy to use survey tool, with the power of a sophisticated spreadsheet for handling responses. Whilst the customer support available by..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7058882) HA Hazem A. Marketing is one of the best magazines in the world > "Delay in customer service on the reply is very bad" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___4931787) AH Aneury H. Electrician II > "it's easy to send invoice for payments options to customers it also provided data forms for customer support." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7099522) SM Sandra M. Teacher > "I was not able to identify who's response was who's, and students had to take the Form again. Because I was not in the Google Beta group, I did not have access..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___2477760) Lenora H. Customer Service Concierge > "I haven’t had to reach out to Google for customer support, so I cannot speak on that at all but I consider that great." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7153834) VM Viktor M. Teacher, Church events organizer > "This, on the new Huawei phones/tablets that don't have Google services, is not possible. And - customer service with Google could be improved." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___2432262) [View Reviews](https://www.capterra.com/p/176571/Google-Forms/reviews/) ## User interface 4.61 (455) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) 4.68 (11,577) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Zoho Survey Top features 31/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/131426/Zoho-Survey/#features) Google Forms 21/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/176571/Google-Forms/#features) ### Recognition Zoho Survey is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Google Forms ### Deployment & support Zoho Survey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Google Forms Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Survey - By Zoho - Located in United States - Founded in 1996 Google Forms - By Google - Located in United States - Founded in ## Popular Comparisons [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $35/month Price $35/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-201674/Zoho-Survey-vs-Enquetes-Maken) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) vs [Apify](https://www.capterra.com/p/150854/Apify/)[4.84 (579)](https://www.capterra.com/p/150854/Apify/reviews/) $0 Price $29/month 4.4 Features 4.8 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/150854-176571/Apify-vs-Google-Forms) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $35/month Price $30/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-253516/Zoho-Survey-vs-SurveyMonkey) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) vs [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.74 (220)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) $0 Price $19/month 4.4 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/138990-176571/Cognito-Forms-vs-Google-Forms) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $35/month Price $39/month 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/131426-158456/Zoho-Survey-vs-JotForm-4-0) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $0 Price $39/month 4.4 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-176571/JotForm-4-0-vs-Google-Forms) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) $35/month Price $39/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-137289/Zoho-Survey-vs-Typeform) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) vs [FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.48 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) $0 Price Contact vendor for pricing 4.4 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/144453-176571/FormAssembly-vs-Google-Forms) [Zoho 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