# Compare Zoho Survey vs Google Forms 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoho Survey and Google Forms based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/131426-176571/Zoho-Survey-vs-Google-Forms --- # Zoho Survey vs Google Forms Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho SurveyGoogle Forms2/4 selected [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.6 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.7 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) [## Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.6 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting Price $35.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment Based on [451 reviews](#user-reviews) Positive 435 Neutral 13 Negative 3 [## Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.7 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.4 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment Based on [11,432 reviews](#user-reviews) Positive 11,061 Neutral 336 Negative 35 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 9,079 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Multiple Question Types 4.5 Customizable Questions 4.7 Survey Builder 4.8 Anonymous Feedback NA Data Security 4.8 76%Fit Missing features Feature ratings Multiple Question Types 4.6 Customizable Questions 4.7 Survey Builder 4.6 Anonymous Feedback 4.6 Data Security NA User satisfaction User satisfaction 4.6 User reviews[451](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.3 Customer support 4.4 User satisfaction 4.7 User reviews[11,432](https://www.capterra.com/p/176571/Google-Forms/reviews/) Ease of use 4.7 Functionality 4.4 Value for money 4.8 Customer support 4.4 Price starts from Price starts from $35Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Zoho Survey is used by market researchers, customer experience managers, HR professionals, educators, healthcare providers, event organizers, and marketing teams. Best for Google Forms is used by educators, researchers, event organizers, marketers, HR professionals, and organizations needing to collect and analyze data. ## User reviews Pros & cons Dylan C. marketing > "The entire process of conducting surveys with the right questions and the correct templates is much easier with Zoho Survey and then analyzing the information and..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6395320) Nishant T. Sr analyst > "Inadequate customer support Although third party integration is offered, it sometimes create issues" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) HC Hadi C. Senior Associates > "The ease of integrating surveys on various platforms as well as getting real-time responses enabled me to adjust campaigns fast." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6834808) SC Shelby C. Attorney > "I put the questions into the editing box and discovered that multiple answer specifications are not supported." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) AJ Aiden J. Public Relations Trainee > "Zoho Survey has been essential for creating surveys and understanding customer satisfaction in terms of service and presentation." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6826186) Nishant T. Sr analyst > "Additionally it may look outdated because of its survey design and layout" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) AJ Aiden J. Public Relations Trainee > "However, Zoho Survey makes it a simpler and faster process to respond to, and it's easier for us to send them to the entire interested public." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6826186) SC Shelby C. Attorney > "I would also like to be able to use bold letters in some questions with specifications that clients seem to overlook, however this is not supported either." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) PP Pritam P. Early Childhood Educator > "The drag-and-drop interface is intuitive, and the variety of question types and templates helps me gather the exact information I need." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6593962) AA Armando A. Marketing Manager > "Third-party integrations are hard to be implemented on some occasions and it takes technical knowledge, which makes it not as user-friendly as other platforms." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6246541) HC Hadi C. Senior Associates > "The experience with Zoho Survey helped me gather and analyze customer feedback in a better way." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6834808) KV Kevin V. Product manager > "The fields are not super customizable, the design is a bit of a pain to make it look good." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6018170) BY Bashea Y. Labratory Processor > "Zoho Survey is user friendly, easy to navigate and allows you to create surveys using 25 question types and 250 multi-lingual survey templates!" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6789462) Raksha S. Business Operations Analyst > "Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4546210) SC Shelby C. Attorney > "I think everyone can benefit from survey data, and I can personally attest that Zoho Survey is both affordable and appropriate for small to medium businesses." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6643129) AN Alex N. System Analysis > "The user interface is not as easy to navigate as some of the competitors and took some time to adapt to." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6067054) VB Vittal B. Chief Product and Strategy Officer > "It was simple to get started with Zoho Survey and connect to CRM and Zoho Analytics." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828495) AS Akshat S. Sofware Developer > "There are some UI glitches in the software which needs to be taken care of." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4607175) Edna luci G. university senior technician > "I can choose from a variety of preset templates or create my own design from scratch, but I can also add conditional logic to tailor questions based on previous..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4869173) Abhinav B. Member - HR > "When you ask about dislikes the major disappointment is cost , it is way too costly if compared with other companies" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4597298) Joseph M. Senior Engineer > "The user-friendly interface and drag-and-drop functionality made it a breeze to add various question types, set branching logic, and apply design elements to create..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4804479) KT Kadir T. maintenance manager > "Live report is not available on this programme." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4336538) AjAM Ar-jay Angelo M. System Adminstrator > "Zoho Survey has been a reliable and efficient tool for collecting and analyzing customer feedback." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6588880) Rahul R. Manager > "Url shorter not available" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3931745) Pablo Andres V. IT Support Analyst. > "Zoho Survey is an extremely easy to use tool, it offers a very intuitive user interface in which you can navigate with very little effort, I can create surveys easily..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4913725) EK Esra K. HR manaager > "It's expensive compare to simple excel survery preperation." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4371058) Carolina R. NOC1 Support Engineer > "In many occasions having contact with users and knowing their requirements and tastes makes it possible for us to go a step ahead in order to provide that plus that..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4845352) Esther T. Journalist > "Just one thing,at times the live chat feature does not give an alert when a message has been posted." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3162952) Joseph M. Senior Engineer > "The ability to collect and analyze responses in real-time was a major advantage, as it provided me with valuable insights and data for decision-making." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4804479) DD Dinesh D. people > "actually, the recent update isn't that helpful." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4416690) SH Sushma H. best survey app > "I appreciated that the product already computes the NPS score and gives marvellous reports. " [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6404247) Becky F. Software Developer > "The main little mistake I've made up to this point was that once the quiz got me confused and I lost some information." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___3333490) PP Pritam P. Early Childhood Educator > "It's much more efficient and professional than trying to create surveys with spreadsheets or email." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6593962) AC Arturo C. Claims Analyst > "At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2402001) AjAM Ar-jay Angelo M. System Adminstrator > "Its integration with other Zoho apps and third-party tools is a major plus." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6588880) RC Rahul C. Founder > "The translate feature does not allow us to translate the name of the document." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2244397) Joël T. Senior Frontend Developer > "Personally, Zoho Survey is best for startups with at least a stable budget however, the software is great for running user satisfaction surveys and creating question..." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4838634) RC Rahul C. Founder > "Also the survey does not accept responses when the admin is updating while the survey is online." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2244397) SN Samuel N. Marketing Manager > "Again, it is simple to track and analyze survey responses using this tool." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6626799) RC Rahul C. Founder > "However, I found the price for obtaining answers from Zoho users pretty expensive." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2244397) Nishant T. Sr analyst > "Simple to use and clean interface with drag and drop question feature" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6828152) VR Verified Reviewer Consultant > "Then suddenly my survey dissapeard which frightened me at first but then I contacted the customer service who explained it." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2234834) Edna luci G. university senior technician > "What I like the most is its wide range of customization options to create attractive and professional surveys." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___4869173) FC Fynface C. Stock keeper > "Navigation sometimes is difficult with a weak network" [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2391872) SG Scott G. Manager > "The product is very affordable, offering multiple pricing options." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#Capterra___6700878) VR Verified Reviewer CEO > "Struggling with some Analytics reports." [See full review](https://www.capterra.com/p/131426/Zoho-Survey/#GetApp___2626754) [View Reviews](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) RS Radha S. Legal Assistant > "Features like customizable question types, basic logic (such as response validation and branching), and easy sharing through links or email make Google Forms a..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7121776) RS Radha S. Legal Assistant > "Compared to dedicated survey platforms, it lacks more robust analytics and customization features, which can be limiting for detailed or professional‑level data..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7121776) CA Christopher A. Commercial Director > "The simplicity in terms of survey design is unbelievable and our sales team is able to construct custom data collection form to get clients feedback on our new..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7116490) BB Bree B. Ops Coordinator > "Design options for headers, colors, and overall branding are fairly limited, which can make forms feel less personalized or aligned with an organization’s identity." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245) AD Aaron D. Tech Specialist > "It integrates seamlessly with Google Sheets and the rest of Google Workspace, provides real-time collaboration, and lets users collect unlimited responses easily." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7053847) JS JaKeitha S. Therapist > "The thing that I struggle with the most (definitely user error) is the analyzing of the data and merging certain forms to create a compacted collection." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7125065) Mosab A. Back end Developer > "I also like the variety of features available, such as question types, sections, and automatic charts, making survey design flexible and simple." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112941) Mosab A. Back end Developer > "One downside is that advanced customization options are limited. While the tool works great for basic surveys, more complex layouts or professional branding..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112941) BB Bree B. Ops Coordinator > "It’s a reliable and practical tool that simplifies data collection and communication across multiple schools. While it lacks some design flexibility, its..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245) MM Madellene M. Founder and CEO > "Branding depth, branching logic, and analytic depth are all compromised compared to single-purpose survey tools, and AI-driven form creation still requires manual..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7007945) JH Jamie H. Trust Systems Manager > "Ability to view the results in a spreadsheet is the ultimate upside here, allowing advanced configuration and analysis - for instance you can use it for..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7058882) VR Verified Reviewer Advocate > "Limited customization, fewer advanced reporting tools, and not ideal for complex workflows or detailed analytics." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7147740) LT Luciano T. Customer Advisor > "The variety of question types available, such as multiple choice, checkboxes, and open-ended responses, allows for flexibility in gathering information." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7148366) CC Connor C. Data Analyst > "Having all surveys go to a separate google sheet rather than being able to tell the data where you want it to go has been frustrating as well." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7118604) Courtney P. Director of Public Relations > "It makes creating surveys quick and simple, allows for easy collaboration among staff, and provides an organized way to view and analyze responses." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7079062) PH Patricia H. Program Director > "I do not like the fact that there is a small range of design and branding, and the forms may appear too simple to the outside stakeholders." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7069146) EJ Emily J. Client Services Manager > "The survey design is too intuitively designed that I can design post-stay feedback forms in minutes which makes us collect essential insights of guests with ease." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7084907) SS Shenella S. Sales Development executive > "Limited customization and the design is a little too simple to collect advanced feedback and data from customers." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7094798) SH Sophia H. Front Desk Coordinator > "I also appreciate that Google Forms generates all of the answers at the end and create visual representation of all results. And the fact that you can choose to..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7131460) GN Gabriela N. Digital Project Manager > "Also, while it offers basic conditional logic (e.g., skipping questions based on responses), it lacks more advanced branching or personalization options compared..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6595202) DD Denise D. Web Consultant > "I use Google Forms several times to have my customer reviews and some specifically to ask for their real needs for my services, and everytime it allowed me well." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7114198) AM Alejandro M. Chief > "if you want to have a nice looking form, its not the best app to use, your form could look a little bit cheap." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7049009) SG Shea G. Counselor > "Google Forms' HIPAA compliant option provides an important resource for providers in solo private practice like myself. If for some reason I need a secondary..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7134310) VR Verified Reviewer Marketing Events Manager > "Not ideal for complex forms or advanced event registration needs." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112618) VR Verified Reviewer Marketing Manager > "It’s a reliable and efficient tool for collecting and organizing information quickly. While it may not have all the advanced features of more specialized software,..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7119680) MC Milena C. Office Manager > "My only con at this point is really only nit picking and that is you can't customize the look of the form much at all so branding it for your business is there but..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7045406) FM Flavio M. Senior QA Analyst > "Scalability is one of the strengths as I can start surveys for any various porpoises, like feedback requests, or proper surveys to access user's thoughts" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7102133) MG Mehmet G. Human Resources > "It is hard to use on a phone and does not have an app like Google Docs, so it is not easy to keep track of the responds on your phone." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7055810) TW Tabatha W. Nurse Supervisor > "Creating surveys is quick, the interface is clean, and it integrates seamlessly with other Google tools like Sheets for easy data analysis." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127213) FG Freya G. Administrator > "Which might lead to data entry mistakes when manually adding the information into the system." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7106589) Hawa L. HR Consultant > "I use Google Forms for different types of surveys, and it’s also helpful when I’m collecting 360 performance feedback from team members and managers" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7113651) VR Verified Reviewer Cloud Engineer > "we cannot customize the ui much to much our internal company branding ." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7077334) VR Verified Reviewer Marketing Manager > "I like that it’s accessible from anywhere and allows for fast data collection, especially for leads, surveys, and internal workflows." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7119680) Michael Z. Owner > "Some of the logic and branching features are also fairly basic, which can be frustrating for more complex surveys." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7137302) MG Mehmet G. Human Resources > "It has many options to customize your forms and can be as long as you want, so you can get better responds to your form." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7055810) PD Pankaj D. Talent Partner > "Limited customization, basic analytics, lacks advanced features, and not ideal for complex surveys detailed" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6850905) Opeyemi K. Legal Officer > "I can quickly create structured forms, surveys, and quizzes while also automatically organizing responses in through Google sheets" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7130514) NW Nathaniel W. Lead marketing > "The only downside of the certain times things will not download from Google unless you were in a browser and that’s kind of an annoying" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7079168) Aditya K. AI Content and Operations Specialist > "As a student conducting research, it allows me to collect responses quickly and visualizes the data in real-time with charts." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7128297) RN Ramon N. Office Manager > "It can sometimes be confusing to tell the difference between the editable form and the version meant for employees to fill out, which can lead to mistakes or..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7036489) BB Bree B. Ops Coordinator > "It’s simple to create, distribute, and track responses, and the Google Sheets integration makes organizing and analyzing data seamless." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245) Sandip S. Cloud Solutions Architect > "It also feels primitive for very complex logic and large data workflows." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7082547) Virat C. Senior Product Manager > "It’s not for creating beautiful landing pages, but it is the best for getting information quick. If you find yourself needing to record answers from numerous..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7100278) VR Verified Reviewer Sales agent > "Some forms are too basic and don't allow detailed responses." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7117229) Nitin T. AI Data Annotator > "The survey design options are clean, responses flow straight into Google Sheets automatically, and sharing is as simple as sending a link." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7133377) EA Elgiz A. Software Engineer > "It is too blank so i wish they could put more fonts and design into it." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7058796) DL Drew L. SR SYS Admin > "It helps us with scheduling, survey design, customer support, and has a ton of features." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7142246) Harshul S. Senior. Technical Support Specialist for Network Operations > "Design options are basic, forms look a bit plain and hard to brand." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7128728) RW Robin W. Executive > "We love that it’s web-based—making it easy for patients to complete forms on any device which improves response rates and streamlines intake—which is very valuable..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7049517) TW TIFFANY W. Director > "There’s no payment integration, customization is pretty basic compared to other form builders, and no integrations with CRMs unless you use third-party tools." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6757791) KR Katherine R. School Administrator > "It has become a necessity in our communication with parents, event RSVs and even polling staff in a quick manner during faculty meetings." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7142850) Arianna W. Owner > "Using these forms for more formal or official purposes sometimes feels unsuitable, or too basic, amateur." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7077232) NW Nathaniel W. Lead marketing > "Google forms made a lot of documents between me and third-party people a lot easier, especially when it came to contracts for the engineering work that I do" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7079168) Parker W. Teacher > "It also relies heavily on internet connectivity, which can be inconvenient in certain situations." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7141927) AE Ann E. Psychologist > "Google Forms offers a free way for your clients to complete contact forms, providing them with flexibility in how they choose to get in touch." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7014364) VR Verified Reviewer Marketing Manager > "Advanced features and automation are not as strong compared to other survey platforms." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7119680) VR Verified Reviewer Student > "Google Forms makes data collection simple and efficient by giving the users access to tools that support university and research projects." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7054049) ST Shayne T. Co owner > "One downside is that the design options are pretty minimal, so everything ends up looking similar." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112991) Lisa N. Director of Educational Technology > "It is great for surveying employees since we all use the google domain and it's easy to customize features by having things like a survey live date, emailing..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7006937) Harshul S. Senior. Technical Support Specialist for Network Operations > "Sometimes response limits or quotas cause issues for big surveys." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7128728) MM Marci M. Assistant to the Assistant Superintendent of Operations > "From gathering parent feedback, to judging student involvement needs, to planning fun ways to love on our teams, Google Forms always has the tools we need to..." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7021987) KP Kuppam P. Business Analyst > "It seems basic that there aren't any branded receipt forms, and the support bot couldn't help me with formatting, so I had to turn to the forums." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6836399) YJM Yves Joseph M. Regional Manager > "Google Forms has generally simplified creation of online forms and enhanced performance through APIs integration and electronic signature enablement." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6828498) Aachal S. Innovative Product Management Specialist > "It does not have good analytics dashboard inside, I must do manual work in sheets." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7084470) Cassandra J. Teacher education > "What I like most about Google forms is that how great you can create forms all different aspects of a everyday business life of communication" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7097100) VR Verified Reviewer Student > "While functional, the interface can feel outdated and limited." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7054049) Krista G. VP > "Google Forms is an incredibly easy way to collect information from customers in a survey format, as well as from our sales team out in the field." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7149290) PS Peter S. Backend Developer > "It took me 3 weeks to understand how it works because I don’t get my hands on enough resources to guide me right on time" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7117308) FG Freya G. Administrator > "It enable easy collection of data for adminstrative purposes and processing of payroll in an establishment." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7106589) BB Bree B. Ops Coordinator > "The biggest drawback is the lack of customization." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7127245) James H. Senior Project Coordinator > "Google Forms is flexible and can support variety of survey set ups including multiple choice and short answers." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7058872) VR Verified Reviewer Senior Data Analyst. > "For advanced survey creation, Google Forms weak branching logic functionality is an issue." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6871971) Amanda J. Owner > "It allows you to include pretty much every needed question type including file uploads." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7112032) AH Andrew H. Software Developer > "The amount of available form templates is lacking." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7057930) MS Muadzam S. Area Manager > "The volume of our guest feedback increased, providing better data to improve our service and take faster action on guest issues." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7050339) Katie M. Owner, Manager > "Not sure if that's a new setting or just a side effect of creating the form on my phone, but it added a layer of inconvenience to the recipients." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6878616) SM Soren M. Director of Coaching > "Its free, easily costumizable, wide range of options, integrates well with google sheets conditional formatting" [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7095452) Luke C. Owner > "You're also unable to effectively 'brand' the form to make it look as if it is not a Google form." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___6868174) MM Mathieu M. Area Manager > "Provide real time data collection where responses go straight and stored in Google Sheet .Free tool ,no cost is required and has an easy access from anywhere." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7019815) JS Jacob S. CEO > "Some of the settings or data can be hard to find and it's not super use friendly." [See full review](https://www.capterra.com/p/176571/Google-Forms/#Capterra___7070733) [View Reviews](https://www.capterra.com/p/176571/Google-Forms/reviews/) ## User interface 4.61 (451) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) 4.68 (11,432) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Zoho Survey Top features 37/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/131426/Zoho-Survey/#features) Google Forms 26/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/176571/Google-Forms/#features) ### Recognition Zoho Survey is recognized as a top-rated tool in 5 Capterra Shortlist reports Google Forms is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value SurveySoftware (2026)  Best Value SurveySoftware (2025)  Best Value SurveySoftware (2024)  ### Deployment & support Zoho Survey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Google Forms Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Survey - By Zoho - Located in United States - Founded in 1996 Google Forms - By Google - Located in United States - Founded in ## Popular Comparisons [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,627)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $35/month Price $35/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-201674/Zoho-Survey-vs-Enquetes-Maken) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,627)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $0 Price $35/month 4.4 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176571-201674/Google-Forms-vs-Enquetes-Maken) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $35/month Price $30/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-253516/Zoho-Survey-vs-SurveyMonkey) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $0 Price $39/month 4.4 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-176571/JotForm-4-0-vs-Google-Forms) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $35/month Price $39/month 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/131426-158456/Zoho-Survey-vs-JotForm-4-0) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $0 Price $30/month 4.4 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176571-253516/Google-Forms-vs-SurveyMonkey) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) $35/month Price $39/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131426-137289/Zoho-Survey-vs-Typeform) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) vs [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) $0 Price $37/month 4.4 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/122770-176571/123ContactForm-vs-Google-Forms) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) $35/month Price $55/month 4.5 Features 4.1 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/72549-131426/Alchemer-vs-Zoho-Survey) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) vs [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.02 (121)](https://www.capterra.com/p/118892/Formstack/reviews/) $0 Price $83/month 4.4 Features 4.0 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/118892-176571/Formstack-vs-Google-Forms) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) vs [CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.92 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) $35/month Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131426-153472/Zoho-Survey-vs-Startquestion) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $0 Price Contact vendor for pricing 4.4 Features 4.3 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/176571-246649/Google-Forms-vs-Microsoft-Forms)