--- title: "Compare Chargebee vs FreshBooks 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Chargebee and FreshBooks based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/131433-142390/Chargebee-vs-FreshBooks" page_type: "comparison" language: "en" --- # Chargebee vs FreshBooks Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ChargebeeFreshBooks2/4 selected [Chargebee](https://www.capterra.com/p/131433/Chargebee/)[4.3 (110)](https://www.capterra.com/p/131433/Chargebee/reviews/) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) [## Chargebee](https://www.capterra.com/p/131433/Chargebee/)[4.3 (110)](https://www.capterra.com/p/131433/Chargebee/reviews/) Starting Price $7188.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [110 reviews](#user-reviews) Positive 93 Neutral 7 Negative 10 [## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) Starting Price $21.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [4,529 reviews](#user-reviews) Positive 4,166 Neutral 281 Negative 82 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Sage Intacct 4.3 (717) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * Highest Rated ### Jobber 4.6 (1,486) * * * Starting Price $39.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Xero 4.4 (3,329) * * * Starting Price $25.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### BQE CORE Suite 4.5 (793) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 91% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,748 reviews from billing and invoicing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Missing features Feature ratings Invoice Creation 4.5 Invoice Processing 4.2 Quotes/Estimates NA Payment Processing 4.4 Credit Card Processing 4.6 83%Fit High performer Feature ratings Invoice Creation 4.6 Invoice Processing 4.6 Quotes/Estimates 4.4 Payment Processing 4.5 Credit Card Processing 4.5 User satisfaction User satisfaction 4.3 User reviews[110](https://www.capterra.com/p/131433/Chargebee/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 3.9 User satisfaction 4.5 User reviews[4,529](https://www.capterra.com/p/142390/FreshBooks/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $7188Flat Rate, Per Month - Free version - Free trial Price starts from $21Flat Rate, Per Month - Free version - Free trial Best for Best for It is designed for SMBs, mid-market and enterprise businesses across industries such as eCommerce, subscription commerce, telecom and edia, coworking spaces, IoT, and non-profits. Best for FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors. ## User reviews Pros & cons VR Verified Reviewer Accounts and Admin > "I like that Chargebee automatically handles the billing and payment retries, as well as the communication with customers about upcoming..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7119854) AR Agnes R. Chief Executive Officer > "Their reporting dashboard is very inflexible, I literally have to export everything to Excel to get a look at our custom fintech variables..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7183706) CB Cindy B. Revops > "Chargebee has been a strong backbone for our subscription operations. Once everything is configured, it runs reliably and gives us peace of..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7048388) Julien G. RevOps Specialist > "Lack of full customization (especially regarding Webhook behavior) and the tool’s black-box nature sometimes limits control over processes." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7034452) AR Agnes R. Chief Executive Officer > "So far its worked and it's saved me hours of doing this myself by exporting everything to an Excel spreadsheet to view our custom fintech..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7183706) SS Serese S. Founder and CEO > "Not being able to charge customers at the end of the month." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7032103) VR Verified Reviewer process enginer > "Chargebee handles the follow-up emails and retry logic automatically, which has measurably reduced our involuntary churn without our team..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7078557) LD Lisa D. Billing Administrator > "I don't like that once a customer has entered payment details and turned on auto-pay, ALL invoices will get paid once they are created,..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6427571) AP Ashish P. Chief Marketing Officer > "Our users hardly see any issues with making payments for their desired plans, and we like the fact that we can customize our plans, pricing..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6851601) MD Margaret D. Finance > "I didnt like that once a hard close was done on a period, it was not simple to reopen that period - like for audit adjustments." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6621797) MK Maksim K. Manager > "We no longer have to create manual spreadsheets for invoicing which is good." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7165212) VR Verified Reviewer Accounts and Admin > "It can be somewhat challenging to set up and grasp initially." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7119854) AR Agnes R. Chief Executive Officer > "Its saved my small team about 20 hours per month of dull admin work." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7183706) Vikas P. Director > "I'm a little disappointed that the WordPress plugin was abandoned, Chargebee settling on iframes instead." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6815267) CB Cindy B. Revops > "I really appreciate it allows us to manage multiple entities under a single umbrella account." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7048388) VR Verified Reviewer Customer Success Manager > "That being said, we had constant issues with the way invoices detailed how our customers were being charged and what was being credited,..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___5083041) TV Thomas V. Market research interviewer > "This is used with my pricing and billing and it helps simplify things so much." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7079017) JK Jace K. Senior Customer Success Manager > "Seems very clunky sometimes, and UI is not the best it could be" [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6555714) CB Cindy B. Revops > "Overall, it has helped us streamline our subscription management and scale in a more structured way." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7048388) Gina S. Process Management Analyst > "At first I did not trust this software, but if we have automated many invoices, we are on the way to a new version to move forward with..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6190607) MD Margaret D. Finance > "I liked that it simplified revenue reporting, deferred revenue, and allowed revenue projections." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6621797) SG Shaun G. Head of Product > "Our pleas for help fell on deaf ears, with emails left unanswered for weeks on end. When we requested a new implementation consultant, we..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6029196) KW Kirsten W. Head of Customer Success > "I like that I can access it from my laptop or my phone when I am out of the office for the day." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6691419) VR Verified Reviewer Customer Success Manager > "Now, I will note that our issues could have just been tied to issues related to limitations with Microsoft Partner Center subscription..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___5083041) JC Joel C. Customer Success Manager > "Checking and resending invoices and understanding credits is very simple which is great." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6555685) SS Sneha S. Software Engineer > "It took me a while to understand all its features and settings, which delayed its implementation into my billing system." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6387443) AP Ashish P. Chief Marketing Officer > "Overall, it has been a good experience to enable global payments and subscriptions for our e-learning business." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6851601) VR Verified Reviewer Director of Operations > "poor financial reporting tools" [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6644132) VR Verified Reviewer COO > "Overall, Chargebee gets the job done and is dependable once everything is set up." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7068547) VR Verified Reviewer Director of Operations > "rediculously long / incomplete implementation" [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6644132) SS Sneha S. Software Engineer > "It automatically handled a customer's plan upgrade, ensuring seamless billing without any manual intervention." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6387443) JS Joe S. Director of Operations > "We brought this to their attention and they REFUSE TO REFUND US." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6777293) Giovanni P. CEO > "Hope this message helps others avoid the same issues." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6865988) Giovanni P. CEO > "For weeks, our team has been raising serious issues:" [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6865988) JC Joel C. Customer Success Manager > "In the early days, it did take some getting used to and there was lots to learn about it but now, I find it a great and simple system." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6555685) RG Rachel G. Product Specialist > "It is difficult to navigate the setup and customizations when needed." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6290695) LS Liam S. Software Engineer > "All accounting information is stored in the software, and it is easy for the accounting team to access this information, generate reports,..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___4920941) SG Shaun G. Head of Product > "To add insult to injury, we were informed that the features of the solution we purchased nine months ago do not work together." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6029196) LS Liam S. Software Engineer > "It has features and functionalities that save us time and make our daily accounting work more accessible, allowing us, among many other..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___4920941) VR Verified Reviewer Director of Operations > "very high cost compared to competition" [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6644132) SG Shaun G. Head of Product > "Our second consultant was a breath of fresh air, taking the time to understand our use case and helping us find a working solution." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6029196) SG Shaun G. Head of Product > "The team at Chargebee has proven to be nothing short of a disaster." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6029196) RG Rachel G. Product Specialist > "Have always received help when needed, and as I have things set up, it runs smoothly and efficiently for my day to day workflow. " [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6290695) SG Shaun G. Head of Product > "Our experience with Chargebee has been nothing short of a nightmare." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6029196) AP Aurora P. IT Expert > "The impressive capabilities of Chargebee has been making it a reliable revenue growth management software." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6247888) Simon W. Web Developer > "For the level of quality of their support and service their paid plans are overpriced." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___3379224) JC Joel C. Customer Success Manager > "It's very easy to set up subscriptions." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6555685) Simon W. Web Developer > "Buggy and poorly implemented features that will leave you frustrated." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___3379224) NM Nicole M. Digital marketing executive > "Great software to gather customer billing info" [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6250506) Julien G. RevOps Specialist > "Lack of full customization (especially regarding Webhook behavior) and the tool’s black-box nature sometimes limits control over processes." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7034452) Kirti V. Chargebee > "Additionally, Chargebee's customer support and documentation are well-regarded, with many users praising the company's responsiveness and..." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___4594651) VR Verified Reviewer Accounts and Admin > "It can be somewhat challenging to set up and grasp initially." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___7119854) VR Verified Reviewer Electrical and Electronic Engineer > "The tax calculation for me was the feature that saves me a lot of time and money .But you can customise everything fast and easy" [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___4339188) Giovanni P. CEO > "For weeks, our team has been raising serious issues:" [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6865988) VR Verified Reviewer Founder > "It seems like good solution for many needs, from recurring billing to payment management, Chargebee can be a valuable tool." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___4949709) SG Shaun G. Head of Product > "To add insult to injury, we were informed that the features of the solution we purchased nine months ago do not work together." [See full review](https://www.capterra.com/p/131433/Chargebee/#Capterra___6029196) [View Reviews](https://www.capterra.com/p/131433/Chargebee/reviews/) JM Jawad M. Operation Clerk > "The collaboration features in FreshBooks help me and my teammates to unite and work together collaboratively managing our finances from..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7161324) HL Hikmet L. Medical Assistance Specialist > "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535) JJ Jessica J. Social Worker > "Its automation capabilities, particularly in areas like accounts payable, creating invoices, sending reminders, and reporting, significantly..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7156247) VR Verified Reviewer owner > "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285) SA Suman A. Owner,Bookkeeper,TAx Preparer > "It handles invoicing and expense management with ease, making it ideal for freelancers and small business owners who want simplicity without..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532) Jerry L. CEO > "The workflows for accounting reports can feel a bit restricted at times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790) PO Paul O. Software Engineer > "It includes a time tracking system for services, and online payments are integrated to make collecting payments easier." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804) PC Patty C. ADM > "The only glitch is realizing any fees that are charge when making an on-line payment." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478) LS Leslie S. Co-Owner > "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513) Jerry L. CEO > "I've had a few issues with utilizing the reporting metrics." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790) Sarthak B. Software Developer > "Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7126967) EJ Eric J. Consultant > "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738) JM Jaime M. Outside Sales > "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358) MF Megan F. Owner > "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526) Bridget W. Marketing Consultant > "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) PL Phillip L. Director of Marketing > "The easiest way to generate invoice for billable hours is through the time tracker which is annoying." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551) FN Faith N. Head of Accounts > "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895) MHE Michael Herbert E. Furniture Salesperson > "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082) AA Amir A. Administrative > "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951) PO Paul O. Software Engineer > "It can become expensive with additional options." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804) SM Stephen M. Managing Director > "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) VR Verified Reviewer Senior Software Development Engineer > "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387) Jessica M. BCBA > "I liked that it generated yearly forms for my earnings and showed me what I earned month to month." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7154016) ZZ Zandalee Z. Senior Analyst Programmer > "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051) CC Crystal C. Boss > "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643) DG Derek G. Owner > "I found the inventory management features a bit limited for large-usage" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036) SM Stephen M. Managing Director > "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) Patricia P. Owner > "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831) Zulma Q. Corporate Credit Risk Analyst > "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494) SM Sean M. Marketing and operations coordinator > "I wouldn't recommend for small businesses that don't have their data in multiple places" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) Tony J. CEO > "Value for money, this SAAS is a good way for businesses to have a good CRM and to organize the daily operations" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7187719) ML Matt L. Owner > "Additionally, I’ve experienced minor delays in customer support response times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) AK Alexander K. Counsellor > "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459) SM Sean M. Marketing and operations coordinator > "They shut my account down and didn't explain why and started ignoring my emails." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) SA Suman A. Owner,Bookkeeper,TAx Preparer > "FreshBooks makes accounting feel effortless with its clean interface and straightforward navigation." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532) VR Verified Reviewer Executive Director > "Was not robust enough for my business accounting." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529) Rachid K. Sales executive > "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321) AM Abbey M. Financial Specialist > "What I dislike about FreshBooks is the limitation in terms of invoice template customization. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025) JS Jack S. Finance Director > "It works well for keeping a clear overview of financial flows." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119735) EMA EVA M. A. Member > "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563) DB Dylan B. Controller > "It does a great job in capturing the basics of what you need to run your business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583) TE Timothy E. Owner > "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272) ML Matt L. Owner > "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) MS Mohammed S. Owner > "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859) AP Aimee P. Owner > "I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7143257) RR Robyn R. Owner > "It is a little costly for a small business" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413) AK Andros K. Account Manager > "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) VR Verified Reviewer Principal > "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024) BK Blerta K. Language Instructor > "With FreshBooks, I can now genuinely keep track of that whole process without fear of it." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7137258) VR Verified Reviewer Podcast Manager > "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749) CS Christina S. Area Director of Sales > "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145) SH Samir H. Insurance Claims Specialist > "The feature to track billing sometimes lags and is slow and definitely needs improvement." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269) Adelia D M. Senior Field Service Engineer > "It has high-end security tools that ensure total safety of our sensitive financial data." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) BA Bryan A. CEO > "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540) Bridget W. Marketing Consultant > "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) RL Ronald L. Owner > "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423) JO John O. Finance Officer > "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815) TM Tina M. Marketing Executive > "It doesn't have advanced features like adding the teams and getting extensive reports." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6115197) AK Andros K. Account Manager > "I especially appreciate the automated payment reminders and the ability to accept online payments easily." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) NI Naquentta I. Medical biochemistry and molecular biology > "The free trial doesn't have most of the basic features needed to write a financial report" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6016450) KB Khaoula B. Accounts Manager > "It also supports mobile apps where one can manage billing on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823) IK Ibrahim K. Grants Writer > "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675) Adelia D M. Senior Field Service Engineer > "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) DS David S. CEO > "It fails at critical billing stages, making it hard to get paid online." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___5076605) PJ Pius J. Accountant > "As an Accountant, I am able to relish a lot with FreshBooks, mainly creating and sending invoices." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6549943) JA Joana A. Disc jockey > "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778) Adelia D M. Senior Field Service Engineer > "It has been easy for us to determine our expenses with FreshBooks thanks to the Expenses tracking feature." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) AM Amit M. Director > "The feature which I like the least is this software does not create quarterly tax estimates which are required in accounting, customer..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4115918) VR Verified Reviewer consultant > "The streamlined invoicing and expense tracking features were lifesavers, freeing up time and helping me keep my finances organized. Plus,..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6268371) VR Verified Reviewer Salesman > "For instance, the dashboard and reporting features are not as customizable as I would like them to be. While I can view certain metrics and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4685021) Kimani W. Financial Analyst > "I like it's incredible ability to create our invoices through the cloud am able to track invoices paid, scheduling recurring invoices with..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5027395) OE Olusegun E. senior accountant > "It may lack advanced accounting features required by larger enterprises." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5069117) MS Mohammed S. Owner > "It integrates nicely with my existing technology stack, so when a client books a session using my booking tool, via zapier, an invoice is..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859) Sukesh H. Assistant Manager Compliance > "With large volumes of information it can be slow to loadNo option to customize interest/late fees per client or per invoiceEditing different..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4236020) Beth W N. Digital Creator > "FreshBooks makes invoicing such a simple task for us and we are able to send our clients very professional invoices to keep them on the know..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5078631) NE Noel E. Computer Specialist > "Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4777893) JM Joao M. Spinning Instructor > "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739) PE Princess E. Customer adviser > "the price is high , expensive, limited inventory management, project management limitations" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138) Beth W N. Digital Creator > "We use the financial reporting tool to run financial reports, and were are able to understand our financial health, this has helped us make..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5078631) Géovanny N. graphic designer > "FreshBooks has limitations in features for large businesses, an unintuitive interface for some users, and additional costs for accessing..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4564191) PC Patty C. ADM > "It is very user friendly, precise and convenient." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478) OE Oktay E. Data Analyst > "No matter how useful the interface is, sometimes the theme can be tiring." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4061019) RM Ryan M. Owner > "Freshbooks has a modern user interface and cheap." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6554909) RW Randal W. Managing Partner > "We are sad to say, the problems by far outweighs the pretty interface, and we find ourselves forced to use something functional." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___3173813) RW Ray W. Consultant > "Really simple to use interface." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7042696) Alfred O. Content Writer/Copywriter > "Their new interface is slow." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___3294309) JF Joe F. Associate Professor of Law > "Using FreshBooks is easy thanks to the intuitive user interface." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6616779) SH Steve H. General Manager > "For me anyways, it is no longer "user friendly"." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___2542201) VR Verified Reviewer owner > "I like the ease of use and integration with gusto. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285) CR Claire R. Filmmaker > "It was hard to integrate with other platforms we use for our business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6029565) KB Khaoula B. Accounts Manager > "Secondly, FreshBooks integrates well with Other tools making the tool more efficient." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823) PJ Priyanshu J. Manager > "It integrates with a limited number of other platforms, which can limit its usefulness for businesses that use multiple tools." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4566945) MSR Md Sazedur R. CEO > "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827) FU Figue U. Freelance > "it has limited integration capabilities with other software programs, which can make it challenging to use in conjunction with other business..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4666601) VR Verified Reviewer Operations manager > "Integration with numerous apps enhances its functionality, making accounting straightforward and efficient." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186) VB Vivak B. Music Producer > "It has a pretty steep learning curve and the layout doesn't make it any easier." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4394019) DB Dylan B. Controller > "It does a great job in capturing the basics of what you need to run your business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583) OJ Ogundimu J. graphics designer > "it is not beginner friendly especially for those with no experience at all" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4393390) JM Joann M. COO CFO > "It was so easy to use." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7065984) CK Cansu K. Senior Finance Manager > "It's not very intuitive." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4080351) JM Jennifer M. Event specialist > "I like this it was easy to be into a finish" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6540001) JZ Jeffrey Z. Owner > "The system is too simple." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4060417) RR Robyn R. Owner > "It is an easy to use software that was easily implemented" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413) ML Matt L. Owner > "Additionally, I’ve experienced minor delays in customer support response times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) SA Suman A. Owner,Bookkeeper,TAx Preparer > "Customer support is quick and friendly." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532) EMA EVA M. A. Member > "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563) Mark L. D. CEO > "Excellent overall experience especially ease of use and excellent customer service experience as well." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7035976) AW Arianna W. Principal > "Some features need fixing, customer service not very responsive or satisfactory" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6037481) BV Bongekile V. Teacher > "It is very easy to use and it has a standby customer service." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6591343) IZ Idris Z. Content writer > "Limited international support: Freshbooks is primarily designed for businesses based in the United States, Canada, and the UK, so businesses..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4589043) [View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/) ## User interface [Chargebee](https://www.capterra.com/p/131433/Chargebee/) 4.27 (110) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) 4.48 (4,529) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Chargebee Top features 27/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders - Reporting & Statistics [See all features](https://www.capterra.com/p/131433/Chargebee/#features) FreshBooks 26/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders - Reporting & Statistics [See all features](https://www.capterra.com/p/142390/FreshBooks/#features) ### Recognition No recognitions have been awarded to Chargebee FreshBooks is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Chargebee Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos FreshBooks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Chargebee - By Chargebee - Located in United States - Founded in 2011 FreshBooks - By FreshBooks - Located in Canada - Founded in 2004 ## Popular Comparisons [Chargebee](https://www.capterra.com/p/131433/Chargebee/)[4.27 (110)](https://www.capterra.com/p/131433/Chargebee/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) $7188/month Price $0.29 4.2 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131433-207944/Chargebee-vs-PayPal) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $21/month Price $38/month 4.3 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/142390-190778/FreshBooks-vs-QuickBooks-Online) [Chargebee](https://www.capterra.com/p/131433/Chargebee/)[4.27 (110)](https://www.capterra.com/p/131433/Chargebee/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $7188/month Price $38/month 4.2 Features 4.3 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/131433-190778/Chargebee-vs-QuickBooks-Online) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) $21/month Price $0.29 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142390-207944/FreshBooks-vs-PayPal) [Chargebee](https://www.capterra.com/p/131433/Chargebee/)[4.27 (110)](https://www.capterra.com/p/131433/Chargebee/reviews/) vs [Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (604)](https://www.capterra.com/p/268623/Abby/reviews/) $7188/month Price €0.01/month 4.2 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/131433-268623/Chargebee-vs-Abby) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (604)](https://www.capterra.com/p/268623/Abby/reviews/) $21/month Price €0.01/month 4.3 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142390-268623/FreshBooks-vs-Abby) [Chargebee](https://www.capterra.com/p/131433/Chargebee/)[4.27 (110)](https://www.capterra.com/p/131433/Chargebee/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) $7188/month Price $25/month 4.2 Features 4.3 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-131433/Xero-vs-Chargebee) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) $21/month Price $25/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-142390/Xero-vs-FreshBooks) [Chargebee](https://www.capterra.com/p/131433/Chargebee/)[4.27 (110)](https://www.capterra.com/p/131433/Chargebee/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,684)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $7188/month Price $2210/year 4.2 Features 4.4 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/131433-174984/Chargebee-vs-QuickBooks-Enterprise) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) $21/month Price $39/month 4.3 Features 4.4 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-142390/Jobber-vs-FreshBooks) [Chargebee](https://www.capterra.com/p/131433/Chargebee/)[4.27 (110)](https://www.capterra.com/p/131433/Chargebee/reviews/) vs [Bookipi](https://www.capterra.com/p/195165/Bookipi/)[4.76 (176)](https://www.capterra.com/p/195165/Bookipi/reviews/) $7188/month Price $0/month 4.2 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131433-195165/Chargebee-vs-Bookipi) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,684)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $21/month Price $2210/year 4.3 Features 4.4 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/142390-174984/FreshBooks-vs-QuickBooks-Enterprise)