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SMB + Mid-market & enterprise businesses. SaaS, PaaS, E-commerce, Subscription Commerce, Telecomm & Media, Coworking Spaces, Subscription Services, IoT, Non-profits.
Small business owners and finance teams in the US who want to simplify payments, maximize cash flow, and enhance efficiency. Also ideal for US accountants seeking a more effective AP solution with se
The interface is clean and easy to use, plus it has a lot of features that make it worth the price. I love that they have integrations with so many other platforms, like Slack or Zapier.
Obviously no one is testing or maintaining the code. It's half baked, buggy and the user interface is bad.
It's great for recurring subscriptions and provides the best customer service experience. Chargebee is the best billing and recurring tool I've ever used.
Transitioning some of the data from the playground environment to the live environment was a bit confusing.
It's really easy to use and handles everything for you + it has great documentation for developers and I havem't encoutered any kind of bug which is truly amazing. Chargebee is basically perfect.
Since Chargebee is a new company, there are a few rough spots, for example, when using their hosted payment pages, any payment errors are generic.
Their customer service is awesome and provides great help. However, because it is easy to use, I have not had to use their help more than once.
Things started to go wrong when we try to use a more advanced implementation using their API. Integration with Hubspot was a mess, but we manage to fix that.
It is very intuitive, and the integration with QBO makes AP and AR processes efficient and automated. All that with a low price makes this a win win for any business.
What a terrible experience, no explanation as to what is going on, no one could give me any information, and I didn't get any reply to my emails.
My overall experience with Melio has been a positive one. We have multiple locations and the approval process on each invoice being processed has been seamless.
After just a few weeks of using it, I am having today a horrible experience: a payment of $39,000 to my vendor was not processed.
The best feature I found in melio is invoicing which helps in sending invoices to your client/customer and collect payment easily. I also liked interface and the software was easy to use.
I can't trust this group with my financials. If this is the type of service I get trying to make a payment, imagine what would happen in the case there was a mistaken withdrawal.
Melio is a great product we recently had the opportunity to discover. I was very impressed at how easy it integrated to our accounting in Quickbooks.
Checks are lost, sent twice, logged as deposited when not.
Xavier: Hi, I'm Xavier. I'm the founder of Mixtons. We are a team of six, and I would give Melio a rating of five out of five. So prior to Melio, we used to do everything manually and it made both cash flow and forecasting very difficult. So integrating into Melio allowed us to streamline our processes with our finances and just have a much more seamless process when dealing with smaller accounts, particularly those that were either within Europe or in the US as well. So we chose Melio because frankly, it was the simplest to use. The UX and UI is very intuitive. For me, I'm a dyslexic, so I typically like things to be very simple and Melio ticks all of those boxes, and I know for the rest of the team, for them to integrate and to use, particularly from a payroll and from a cash flow perspective, the feedback from them has been tremendous, and we're going to continue using Melio well into the future. So Melio is probably one of the easiest platforms that I've ever onboarded with. They've got really intuitive UX and UI, but on top of that, they've got really helpful guides. And through their email, they actually send out some really useful handbooks that allow you to understand different parts of their processes. And I didn't actually realize how much they did, but every time they send me another email, it seems that their product and software is much more powerful than I even realized. So I'm still learning, I'm still figuring it out, but in terms of onboarding, it was very simple. So in onboarding with Melio, the only thing I would recommend is making sure that you sit with your team and you make sure that everybody is up to speed on what the changes are going to be, particularly if you're coming from a manual background. Because it's so simple, sometimes it can feel a little bit too good to be true, and some team members may find it more difficult to switch over from old processes onto new ones. So I'll just make sure team clarity is up there as a priority.
Prioritize real-user-identified key features according to your needs to find your best fit.
Chargebee
Top FeaturesMelio
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