# Compare SmartAdvocate vs Smokeball 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SmartAdvocate and Smokeball based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131579-133656/SmartAdvocate-vs-Smokeball

---

# SmartAdvocate vs Smokeball Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartAdvocateSmokeball2/4 selected

[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

[Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/)

[## SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

Starting Price

$109.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [125 reviews](#user-reviews)

Positive

121

Neutral

3

Negative

1

[## Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

BA

JT

Based on [358 reviews](#user-reviews)

Positive

345

Neutral

6

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 4,106 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Not enough reviews

Feature ratings

Client Management

4.8

Document Management

4.7

Billing & Invoicing

\--

Case Notes

4.9

Task Management

4.7

83%Fit

Feature ratings

Client Management

4.6

Document Management

4.7

Billing & Invoicing

4.4

Case Notes

4.6

Task Management

4.7

User satisfaction

User satisfaction

4.7

User reviews[125](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.6

User satisfaction

4.8

User reviews[358](https://www.capterra.com/p/133656/Smokeball/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$109Per User, Per Month

-   Free version
-   Free trial

Price starts from

$49Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

SmartAdvocate is used by law firms, personal injury attorneys, mass tort lawyers, workers compensation specialists, veterans affairs attorneys, and legal professionals.

Best for

Designed for law firms based in the United States that practice in family law, personal injury, real estate, estate planning, litigation, business sale & purchase, criminal law, and more.

## User reviews

Pros & cons

Dawn K.

COO

> "The case browse reports for our weekly meetings on cases status has really assisted the team in knowing where our cases stand,..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7065380)

AD

Alexandria D.

Paralegal

> "There are too many steps to do simple tasks and in this industry the complications get compounded with each case when processes..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404)

AL

Alexandra L.

Legal Assistant

> "The ability to customize workflows and templates also makes it easier to manage a large caseload and maintain efficiency."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7108740)

LB

Lucas B.

Para

> "I dislike that there is no way to automate calendar reminders."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6656045)

TM

Teresa M.

Nurse Paralegal

> "SA makes my job so much easier with reminders, task tracking, and multiple ways to incorporate data into chronologies,..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6488297)

Austin D.

Paralegal

> "with some generated documents such as envelopes do not populate with the proper addresses or will not auto generate the actual..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4914548)

ND

Nick D.

Case Manager

> "I also love how SmartAdvocate displays the case notes on the main page and that overall layout."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7076217)

WC

Wanda C.

Office Manager

> "The least feature of SmartAdvocate for me is synchronization with QuickBooks that never ever happened."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___5068586)

JG

Justin G.

Paralegal

> "The software also encourages me to perform my job duties better, ultimately rewarding me by being familiar with the software and..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579511)

VR

Verified Reviewer

Software developer

> "SmartAdvocate can be expensive, especially for small law firms.- limited integrations with other software- stores sensitive..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4640265)

KG

Kia G.

Operation Support Analyst

> "The ease of use of the product, the layout, the reports we can create, and the training tools the staff provides."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7045447)

HS

Hector S.

Paralegal

> "For a while, HEIF documents weren’t supported well; I’m not sure if this has since been fixed."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4965129)

TR

Taina R.

Paralegal

> "I also like the customizations features and document management."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7026645)

AD

Alexandria D.

Paralegal

> "Not very user friendly or intuitive."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404)

ND

Nick D.

Case Manager

> "I would recommend it to any law firm looking for a case management software that gets the job done."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7076217)

CL

Chloe L.

Legal Assistant

> "I also cannot figure out how to download the Word Plug-In so I can't edit the templates at all."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4573939)

TT

Teresa T.

Paralegal

> "Overall it has improved our ability to store and contain information for our cases in a more efficient way."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579732)

KR

Kathryn R.

Legal Assistant

> "Our clients have lots of issues with being locked out/ not receiving notifications from the portal"

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___3544125)

Chandler B. G.

Paralegal

> "Everything from case stage to type makes it all the more easier to keep everything oragnized."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6877291)

RF

Richard F.

Chief Technology Officer

> "Some of the reports are a little clunky."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4344864)

RH

Rene H.

Intake Specialist

> "SmartAdvocate allows for the monotonanous and repetitive parts of the personal injury process to be expedited with their helpful..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4910424)

JS

James S.

Attorney

> "Some of the features, like emailing, calendar integration, and word template formatting do not integrate well with Macs."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844)

DD

Deseree D.

Paralegal

> "The flexibility of the merge codes is superior to all other case management software."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6670226)

LS

Lauren S.

Paralegal

> "I do not like when searching for a client in search bar that multiple tabs open up and can make the screen overwhelming to look..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2462320)

SB

Sydney B.

Paralegal

> "I love the texting feature so I can communicate with my clients"

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6578353)

JB

Juan B.

Attorney

> "Document saving is more difficult than it needs to be. As documents have to be transferred to the SA platform, they lose the..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2437322)

DD

Debbie D.

Legal Secretary

> "I believe Smart Advocate will continue to help us be more efficient and save time when doing documents."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6462791)

Joseph R.

Intake Paralegal

> "Sometimes it can load slow, and customer support is not the best, sometimes needing to wait long times for response or follow up..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2538313)

DD

Debbie D.

Legal Secretary

> "Again, our firm has been using Smart Advocate for approximately 4 months, and we are learning new features daily. "

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6462791)

KT

Kayla T.

Personal Injury Legal Assistant

> "Sometimes I wish that I didn't have to select the "type" of mail-piece I'm trying to scan in..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2462149)

JG

Justin G.

Paralegal

> "The experience has supported my own communication with clients."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579511)

NF

Natalie F.

paralegal

> "No longer being able to add a new contact from disbursements directly."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2829856)

DL

Dina L.

Chief Operations Officer

> "The level of communication, follow up and follow through was above expectations. "

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6806020)

DL

Dioselvi L.

Paralegal

> "We dislike that we cannot add documents to our calendar."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2555104)

MT

Morgan T.

Legal Assistant

> "Smart Advocate has many great online resources that can generally help with most trouble shooting before having to reach out to..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4949003)

RW

Rosalie W.

Legal Assistant

> "Sometimes, it takes too many steps to enter a document, action, etc."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2669660)

NG

Nicky G.

Paralegal

> "It has made my job so much easier and less stressful."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6496664)

JS

James S.

Attorney

> "The document's tab organization is a little clumsy."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844)

[View Reviews](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

VR

Verified Reviewer

Administrator

> "The cloud-based system means I can access client matters securely from anywhere, and the built-in automation eliminates repetitive..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905)

WS

Whitney S.

Paralegal

> "I don’t have many complaints, but one challenge we’ve encountered is with scheduling across different time zones. When an appointment is..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821308)

JT

Joseph T.

Managing Partner

> "My favorite feature is the AI tracking of my time spent processing emails in Outlook."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7068539)

MR

Morgan R.

Paralegal

> "The only part of smokeball that bothers me is when I send messages I can only send a certain amount of words before it stops me and doesnt let..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821310)

RH

Rena H.

Legal Assistant

> "The tags we are able to utilize to track out matters are great, as is being able to correspond multiple matters for 1 client."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505)

SB

Scott B.

Attorney

> "Some of the interfaces, particularly the one for tracking settlement discussions, are a bit clunky and difficult to use."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821318)

TF

Tyler F.

Attorney

> "The way it efficiently integrates with other applications and its robust tracking system for the different types of client matters."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821270)

AD

Alyssa D.

Paralegal

> "When there are glitches in the system, you're barred from doing your job because we're so dependent on the system."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821271)

JK

Jeffrey K.

Managing Attorney

> "Just as important, we have eliminated storage needs for old paper files since we are able to purge our files when a case is closed."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989)

BM

Brianne M.

Lega Assistant

> "Smoke Billing feels a little clunky - there are several ways of doing the same thing, which sometimes makes training difficult."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826697)

DP

Dorothy P.

paralegal

> "It keeps everything organized, automates the tedious stuff, and makes me feel like I have a mini army of assistants (without the payroll)."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826676)

JM

Jordan M.

Founder Principal

> "In fact, I think you may not be able to open anything else in Smokeball while waiting for a file to download. And if you get anxious, and..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

HjK

Hee jae K.

paralegal

> "With strong Microsoft Office integration and responsive customer support, Smokeball streamlines legal work and improves overall efficiency."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826691)

CD

Colin D.

Associate Attorney

> "It does not do a great job of summarizing deposition transcripts."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821327)

MB

Mike B.

Principal and Founder

> "The interface is brilliant with a tonne of built-in features, and way we can access our files and documents is great and will make..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7041973)

JM

Jordan M.

Founder Principal

> "Very bulky. Because SB documents are generally stored in the cloud, you can't open a large file like a video immediately."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

JW

Jason W.

lawyer

> "We are a personal injury law firm and the Smokeball platform lends itself beautifully to that practice area."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7049038)

DA

Douglas A.

Principal, Director and CEO

> "The bhack room support provided by \[sensitive content hidden\] is 2nd to none."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7110531)

PM

Patrick M.

Paralegal

> "UX, integration with Outlook is great, formatting documents from word, .jpeg, etc. to .pdf is invaluable."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821302)

RL

Ramona L.

Paralegal

> "Smokeball billing definitely has a learning curve, I believe it's the hardest part of learning the Smokeball software."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826844)

JC

Jessica C.

Senior Paralegal

> "I have been a real estate paralegal for 25 years and the functionality that smokeball provides has allowed me to manage twice the file count..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584938)

CA

Christina A.

Attorney

> "Calendar sharing is proving difficult through Outlook."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827127)

MC

Mark C.

Owner

> "Smokeball has been an incredible asset in my practice not only as a client management tool but also in creating documents for clients."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827541)

JS

Joel S.

Firm Owner

> "I have not hired support staff due to the cost of the support staff license."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456)

AP

Andrew P.

Associate Attorney

> "SB has saved me countless hours of valuable work time in the drafting of memos, emails and basic motion practice."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826689)

BW

Brian W.

Associate Attorney

> "Often times Excel freezes up and I must restart the program."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821275)

GG

Genie G.

Managing Partner

> "I especially love their integration with InfoTrack for Court e-filing and their workflows. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821298)

RH

Rena H.

Legal Assistant

> "Really my only complaint is the glitches that randomly appear."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505)

MA

Melinda A.

Paralegal

> "I like the ability to have your calendar, your files, and your task all in one place."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131)

EM

Emma M.

Paralegal

> "I have also made attempts to reach Smokeball regarding issues and enhancements, and I never received a call."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826760)

CG

Crystal G.

Legal Assistant

> "My favorite is the accessibility of the case files and documents securely from anywhere, promoting flexibility and remote work."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125)

CK

Chrystal K.

Sole practitioner

> "I wish they had not reorganized forms and documents."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6822329)

JF

Josh F.

Owner

> "It automatically tracks your time; the document automation is fantastic; and Archie, the new AI product, looks like it's going to be a game..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6490244)

JM

Jordan M.

Founder Principal

> "Finally, there's no way to collaborate with another firm that has Smokeball unless both firms have the same license."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

MA

Melinda A.

Paralegal

> "Smokeball helps me keep organized and on top of my files and daily task."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131)

AP

Anna P.

Paralegal

> "Cannot incorporate "workflow" dates into calendar. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585098)

IR

Irene R.

Attorney

> "Imagine how surprised and happily stunned when I clicked on Forms and my letterhead with Client address just popped up! If this is how good..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6798992)

CG

Carla G.

Paralegal

> "The reporting function can be slow or time out."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6588974)

KM

Kristi M.

Legal Assistant

> "It is easy to look up information in files. If your not able to find something you can easily search key words to find the document your..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826694)

AC

Ann C.

Attorney

> "So inefficient."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7128803)

CG

Crystal G.

Legal Assistant

> "Automating routine tasks like document creation, calendaring, and billing saves time and reduces errors."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125)

KH

Kenneth H.

Owner

> "The billing module is generally very difficult to use."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821289)

JK

Jeffrey K.

Managing Attorney

> "This is extremely helpful when attorneys are in Court or a deposition and need to find a document immediately. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989)

AW

Amber W.

Paralegal

> "We needed a new software system because our old one (very old) was aging out of the version we used and was no longer going to be supported...."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301)

TH

Tara H.

Legal Assistant

> "Overall, Smokeball has been more than just software, it’s a partner in helping our firm stay organized, productive, and focused on what..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821285)

KV

Kathy V.

Legal Assistant

> "It's less customizable than the other programs."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584906)

MR

Maureen R.

Senior Paralegal

> "Being able to move between Word, Outlook, Smokeball and interoffice correspondence is seamless. Plus, the support team is extremely..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6463883)

AW

Amber W.

Paralegal

> "I miss being able to calculate forward and backward choosing calendar days or court days and such."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301)

AA

Anadelis A.

Legal Assistant

> "It's also great to be able to easily revisit email exchanges within each case, making it much simpler to track communication and stay..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592842)

NN

Nick N.

Partner

> "It is slow to load matters when you deal with cases that have more than 20 parties."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6029760)

AI

Alita I.

Paralegal

> "Overall, Smokeball has helped us show up stronger for our clients!"

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7116298)

EL

Elizebeth L.

Owner

> "Interface was not very user friendly or visually appealing"

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6641777)

JM

Jordan M.

Founder Principal

> "Obviously, this would not be the case if timekeeping was not important, but when it is, it’s amazing because it captures so much more than you..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

OH

Olivia H.

Paralegal

> "Smokeball can be painfully slow which can be frustrating when you are working in a fast pace environment."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6179652)

JP

Jackie P.

Legal Assistant

> "Overall, an amazing application, but should definitely have an option to retrieve certain items that were updated."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826708)

AK

Angelika K.

Paralegal

> "The integration without look sometimes freezes and I have been having issues with outlook."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5002541)

JS

Joel S.

Firm Owner

> "I enjoy being able to find a human when needed and the responsive of needing templates is good."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456)

DC

Diane C.

Paralegal

> "Smokeball can be slow and cumbersome at times, it is web based. If a form isn't set up to your liking it can be difficult to change it, I wish..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3699017)

SS

Stephanie S.

Paralegal

> "I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6443173)

JH

Jacob H.

Associate Attorney

> "Smokeball's mobile application needs serious work."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175288)

CM

Christina M.

Paralegal Supervisor

> "It has significantly streamlined my workflow, providing a seamless experience that keeps me impeccably organized."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585003)

AM

Andrea M.

Andrea Morelos

> "It had system errors and glitches more often than I would have hoped. And during those times you have to ultimately who ultimately have a..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3646150)

AE

Alec E.

Legal Assistant

> "We have been using Smokeball in our office for years, and it has been a wonderful program to centralize and manage all of our files."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585104)

JG

Jennifer G.

Partner

> "The billing software is not super intuitive. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6183666)

JS

Joel S.

Firm Owner

> "In addition to the aforementioned, the updates and improvements continue to develop with advancements in technology and the law."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456)

MM

Matt M.

Managing Attorney

> "Communicate is clunky on mobile."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175260)

MO

Matthew O.

Receptionist

> "I started in April and I have to say that I was able to quickly learn the ins and outs of the Smokeball platform."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6824737)

AF

Alex F.

Owner

> "They shuttle you to email, where the support doesn't read the emails you send."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553)

LL

Lauren L.

Lawyer

> "Smokeball makes it easier for myself and staff to stay on top of our files and communicate with our clients. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592709)

AF

Alex F.

Owner

> "Now that I have my data out of their system, I am no longer hostage to their garbage. If I had read a review like this during my evaluation, I..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553)

SB

Scott B.

Attorney

> "I love the ability to have my files anywhere I am."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821318)

SE

Sara E.

Attorney

> "Not sure if it’s a Smokeball issue but have had issues with the outlook add-in at times."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3593335)

Noeme E.

Director

> "I use smart drafter negate the precedents are simply high quality."

[See full review](https://www.capterra.com/p/133656/Smokeball/#GetApp___6821899)

MR

Michelle R.

Director

> "It is not user friendly, slow, accounting is terrible,"

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6063249)

BW

Brian W.

Associate Attorney

> "Smokeball is great for organizing matters and \[sensitive content hidden\] has really made me more efficient. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821275)

AF

Alex F.

Owner

> "I know I sound like a crank. But I feel pretty badly treated by them and in 2023 the lack of an open API is insane."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553)

AF

Alan F.

Senior Partner

> "Smokeball ability to track all of my activities throughout the day is a game changer. When they tell you it will pay for itself, they are not..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4848846)

KW

Ken W.

Clerk

> "Bugs: file naming and renaming; sudden slowdowns in software; and if you have a sub-window open specific to one matter, such as customizing..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528241)

KP

Kenneth P.

Attorney and Co-Owner

> "Would be great to have a ChatGPT integration tool that is confidential. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821269)

SS

Steven S.

Lawyer

> "The only downsides to this software are small, personal nitpicks I have found with certain functions, such as scanning a document or..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528248)

[View Reviews](https://www.capterra.com/p/133656/Smokeball/reviews/)

## User interface

4.73 (125)

[Smokeball](https://www.capterra.com/p/133656/Smokeball/)

4.76 (358)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

SmartAdvocate

27/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/131579/SmartAdvocate/#features)

Smokeball

Top features

30/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/133656/Smokeball/#features)

### Recognition

SmartAdvocate is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Legal Case ManagementSoftware (2024) 

Smokeball is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

SmartAdvocate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Smokeball

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SmartAdvocate

-   By SmartAdvocate
-   Located in United States
-   Founded in 2000

Smokeball

-   By Smokeball
-   Located in United States
-   Founded in 2010

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