--- title: "Compare SmartAdvocate vs Smokeball 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare SmartAdvocate and Smokeball based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/131579-133656/SmartAdvocate-vs-Smokeball" page_type: "comparison" language: "en" --- # SmartAdvocate vs Smokeball Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartAdvocateSmokeball2/4 selected [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.7 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) [## SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.7 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Starting Price $109.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [134 reviews](#user-reviews) Positive 130 Neutral 3 Negative 1 [## Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment BA BB Based on [360 reviews](#user-reviews) Positive 347 Neutral 6 Negative 7 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Clio 4.7 (1,747) * * * Starting Price $49.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### eimmigration 5.0 (73) * * * Starting Price $55.00 Per User,Per Month Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ### AbacusLaw 3.9 (371) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 73% of reviewers rated it above 4 stars * * * ### Tabs3 4.6 (196) * * * Starting Price $89.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,137 reviews from legal case management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Not enough reviews Feature ratings Client Management 4.8 Billing & Invoicing \-- Document Management 4.7 Case Notes 4.8 Case Management 4.8 83%Fit Feature ratings Client Management 4.6 Billing & Invoicing 4.4 Document Management 4.7 Case Notes 4.6 Case Management 4.7 User satisfaction User satisfaction 4.7 User reviews[134](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.6 User satisfaction 4.8 User reviews[360](https://www.capterra.com/p/133656/Smokeball/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.7 Price starts from Price starts from $109Per User, Per Month - Free version - Free trial Price starts from $49Per User, Per Month - Free version - Free trial Best for Best for SmartAdvocate is used by law firms, personal injury attorneys, mass tort lawyers, workers compensation specialists, veterans affairs attorneys, and legal professionals. Best for Designed for law firms based in the United States that practice in family law, personal injury, real estate, estate planning, litigation, business sale & purchase, criminal law, and more. ## User reviews Pros & cons Dawn K. COO > "The case browse reports for our weekly meetings on cases status has really assisted the team in knowing where our cases stand,..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7065380) LL Lucio L. File Manager > "We use cloud-based, which is unfortunately limited by our paltry internet speeds." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7182191) MA Mujahid A. Soc Analyst > "The platform offered useful automation features that increased efficiency and made it easier to track case progress from start..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7165652) AD Alexandria D. Paralegal > "There are too many steps to do simple tasks and in this industry the complications get compounded with each case when..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404) LL Lucio L. File Manager > "Settlement negotiations are made much less stressful thanks to intelligent negotiation tracking and valuations offered by SA." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7182191) LB Lucas B. Para > "I dislike that there is no way to automate calendar reminders." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6656045) AL Alexandra L. Legal Assistant > "The ability to customize workflows and templates also makes it easier to manage a large caseload and maintain efficiency." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7108740) WC Wanda C. Office Manager > "The least feature of SmartAdvocate for me is synchronization with QuickBooks that never ever happened." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___5068586) MA Mujahid A. Soc Analyst > "It helped streamline case management, improve document organization, and enhance team collaboration." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7165652) VR Verified Reviewer Software developer > "SmartAdvocate can be expensive, especially for small law firms.- limited integrations with other software- stores sensitive..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4640265) Mary Joy T. Administrative Assistance > "It helped me stay organized, manage tasks more efficiently, and keep important information easy to access during daily work." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7157899) AD Alexandria D. Paralegal > "Not very user friendly or intuitive." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404) Bill L. Vice President of Sales and Operations > "We were impressed with its depth of features and how it helps law firms streamline daily operations." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7175754) Austin D. Paralegal > "with some generated documents such as envelopes do not populate with the proper addresses or will not auto generate the..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4914548) Mary Joy T. Administrative Assistance > "It helped make daily tasks smoother and reduced the time spent switching between different tools." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7157899) CL Chloe L. Legal Assistant > "I also cannot figure out how to download the Word Plug-In so I can't edit the templates at all." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4573939) GK Gopi K. Deputy Manager > "It took some time to get everyone fully trained, but the efficiency boost and time saved on document management have been..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7164485) HS Hector S. Paralegal > "For a while, HEIF documents weren’t supported well; I’m not sure if this has since been fixed." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4965129) LL Lucio L. File Manager > "Our settlements resulting from SA's help have more than made up for our investment into the platform." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7182191) RF Richard F. Chief Technology Officer > "Some of the reports are a little clunky." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4344864) ND Nick D. Case Manager > "I also love how SmartAdvocate displays the case notes on the main page and that overall layout." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7076217) KR Kathryn R. Legal Assistant > "Our clients have lots of issues with being locked out/ not receiving notifications from the portal" [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___3544125) GK Gopi K. Deputy Manager > "It has completely streamlined how our firm handles cases." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7164485) JS James S. Attorney > "Some of the features, like emailing, calendar integration, and word template formatting do not integrate well with Macs." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844) JG Justin G. Paralegal > "The software also encourages me to perform my job duties better, ultimately rewarding me by being familiar with the software..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579511) LS Lauren S. Paralegal > "I do not like when searching for a client in search bar that multiple tabs open up and can make the screen overwhelming to..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2462320) Bill L. Vice President of Sales and Operations > "Overall, it proved to be a powerful solution for improving productivity and collaboration." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7175754) JB Juan B. Attorney > "Document saving is more difficult than it needs to be. As documents have to be transferred to the SA platform, they lose the..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2437322) KG Kia G. Operation Support Analyst > "The ease of use of the product, the layout, the reports we can create, and the training tools the staff provides." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7045447) Joseph R. Intake Paralegal > "Sometimes it can load slow, and customer support is not the best, sometimes needing to wait long times for response or follow..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2538313) TR Taina R. Paralegal > "I also like the customizations features and document management." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7026645) KT Kayla T. Personal Injury Legal Assistant > "Sometimes I wish that I didn't have to select the "type" of mail-piece I'm trying to scan in..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2462149) Mary Joy T. Administrative Assistance > "The workflow feels efficient once you get used to the system." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7157899) NF Natalie F. paralegal > "No longer being able to add a new contact from disbursements directly." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2829856) TM Teresa M. Nurse Paralegal > "SA makes my job so much easier with reminders, task tracking, and multiple ways to incorporate data into chronologies,..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6488297) DL Dioselvi L. Paralegal > "We dislike that we cannot add documents to our calendar." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2555104) TT Teresa T. Paralegal > "Overall it has improved our ability to store and contain information for our cases in a more efficient way." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579732) RW Rosalie W. Legal Assistant > "Sometimes, it takes too many steps to enter a document, action, etc." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2669660) DD Deseree D. Paralegal > "The flexibility of the merge codes is superior to all other case management software." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6670226) JS James S. Attorney > "The document's tab organization is a little clumsy." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844) SB Sydney B. Paralegal > "I love the texting feature so I can communicate with my clients" [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6578353) AD Alexandria D. Paralegal > "Not very user friendly or intuitive." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404) ND Nick D. Case Manager > "I would recommend it to any law firm looking for a case management software that gets the job done." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7076217) VR Verified Reviewer Software developer > "SmartAdvocate can be expensive, especially for small law firms.- limited integrations with other software- stores sensitive..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4640265) CBG Chandler B. G. Paralegal > "Everything from case stage to type makes it all the more easier to keep everything oragnized." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6877291) JS James S. Attorney > "Some of the features, like emailing, calendar integration, and word template formatting do not integrate well with Macs." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844) JG Justin G. Paralegal > "The experience has supported my own communication with clients." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579511) Joseph R. Intake Paralegal > "Sometimes it can load slow, and customer support is not the best, sometimes needing to wait long times for response or follow..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2538313) [View Reviews](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) VR Verified Reviewer Administrator > "The cloud-based system means I can access client matters securely from anywhere, and the built-in automation eliminates..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905) WS Whitney S. Paralegal > "I don’t have many complaints, but one challenge we’ve encountered is with scheduling across different time zones. When an..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821308) BB Bela B. Managing Attorney > "I am also elated with the free CLEs. If you take advantage of that, the cost that I pay per month is practically a wash when..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7186235) JM Jordan M. Founder Principal > "In fact, I think you may not be able to open anything else in Smokeball while waiting for a file to download. And if you get..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) MB Mike B. Principal and Founder > "The interface is brilliant with a tonne of built-in features, and way we can access our files and documents is great and will..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7041973) MR Morgan R. Paralegal > "The only part of smokeball that bothers me is when I send messages I can only send a certain amount of words before it stops me..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821310) JC Jessica C. Senior Paralegal > "I have been a real estate paralegal for 25 years and the functionality that smokeball provides has allowed me to manage twice..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584938) JM Jordan M. Founder Principal > "Very bulky. Because SB documents are generally stored in the cloud, you can't open a large file like a video immediately." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) JT Joseph T. Managing Partner > "My favorite feature is the AI tracking of my time spent processing emails in Outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7068539) SB Scott B. Attorney > "Some of the interfaces, particularly the one for tracking settlement discussions, are a bit clunky and difficult to use." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821318) RH Rena H. Legal Assistant > "The tags we are able to utilize to track out matters are great, as is being able to correspond multiple matters for 1 client." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505) AD Alyssa D. Paralegal > "When there are glitches in the system, you're barred from doing your job because we're so dependent on the system." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821271) TF Tyler F. Attorney > "The way it efficiently integrates with other applications and its robust tracking system for the different types of client..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821270) BM Brianne M. Lega Assistant > "Smoke Billing feels a little clunky - there are several ways of doing the same thing, which sometimes makes training difficult." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826697) JK Jeffrey K. Managing Attorney > "Just as important, we have eliminated storage needs for old paper files since we are able to purge our files when a case is..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989) JM Jordan M. Founder Principal > "Finally, there's no way to collaborate with another firm that has Smokeball unless both firms have the same license." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) DP Dorothy P. paralegal > "It keeps everything organized, automates the tedious stuff, and makes me feel like I have a mini army of assistants (without..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826676) AP Anna P. Paralegal > "Cannot incorporate "workflow" dates into calendar. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585098) CG Crystal G. Legal Assistant > "My favorite is the accessibility of the case files and documents securely from anywhere, promoting flexibility and remote work." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125) CD Colin D. Associate Attorney > "It does not do a great job of summarizing deposition transcripts." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821327) IR Irene R. Attorney > "Imagine how surprised and happily stunned when I clicked on Forms and my letterhead with Client address just popped up! If this..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6798992) DA Douglas A. Principal, Director and CEO > "The bhack room support provided by \[sensitive content hidden\] is 2nd to none." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7110531) HjK Hee jae K. paralegal > "With strong Microsoft Office integration and responsive customer support, Smokeball streamlines legal work and improves overall..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826691) RL Ramona L. Paralegal > "Smokeball billing definitely has a learning curve, I believe it's the hardest part of learning the Smokeball software." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826844) CG Crystal G. Legal Assistant > "Automating routine tasks like document creation, calendaring, and billing saves time and reduces errors." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125) CA Christina A. Attorney > "Calendar sharing is proving difficult through Outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827127) JW Jason W. lawyer > "We are a personal injury law firm and the Smokeball platform lends itself beautifully to that practice area." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7049038) CG Carla G. Paralegal > "The reporting function can be slow or time out." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6588974) PM Patrick M. Paralegal > "UX, integration with Outlook is great, formatting documents from word, .jpeg, etc. to .pdf is invaluable." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821302) AC Ann C. Attorney > "So inefficient." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7128803) AA Anadelis A. Legal Assistant > "It's also great to be able to easily revisit email exchanges within each case, making it much simpler to track communication..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592842) JS Joel S. Firm Owner > "I have not hired support staff due to the cost of the support staff license." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456) MC Mark C. Owner > "Smokeball has been an incredible asset in my practice not only as a client management tool but also in creating documents for..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827541) BW Brian W. Associate Attorney > "Often times Excel freezes up and I must restart the program." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821275) AP Andrew P. Associate Attorney > "SB has saved me countless hours of valuable work time in the drafting of memos, emails and basic motion practice." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826689) RH Rena H. Legal Assistant > "Really my only complaint is the glitches that randomly appear." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505) AI Alita I. Paralegal > "Overall, Smokeball has helped us show up stronger for our clients!" [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7116298) EM Emma M. Paralegal > "I have also made attempts to reach Smokeball regarding issues and enhancements, and I never received a call." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826760) JM Jordan M. Founder Principal > "Obviously, this would not be the case if timekeeping was not important, but when it is, it’s amazing because it captures so..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) CK Chrystal K. Sole practitioner > "I wish they had not reorganized forms and documents." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6822329) CM Christina M. Paralegal Supervisor > "It has significantly streamlined my workflow, providing a seamless experience that keeps me impeccably organized." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585003) AW Amber W. Paralegal > "We needed a new software system because our old one (very old) was aging out of the version we used and was no longer going to..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301) GG Genie G. Managing Partner > "I especially love their integration with InfoTrack for Court e-filing and their workflows. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821298) KV Kathy V. Legal Assistant > "It's less customizable than the other programs." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584906) AE Alec E. Legal Assistant > "We have been using Smokeball in our office for years, and it has been a wonderful program to centralize and manage all of our..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585104) AW Amber W. Paralegal > "I miss being able to calculate forward and backward choosing calendar days or court days and such." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301) MA Melinda A. Paralegal > "I like the ability to have your calendar, your files, and your task all in one place." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131) KH Kenneth H. Owner > "The billing module is generally very difficult to use." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821289) LL Lauren L. Lawyer > "Smokeball makes it easier for myself and staff to stay on top of our files and communicate with our clients. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592709) NN Nick N. Partner > "It is slow to load matters when you deal with cases that have more than 20 parties." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6029760) MA Melinda A. Paralegal > "Smokeball helps me keep organized and on top of my files and daily task." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131) EL Elizebeth L. Owner > "Interface was not very user friendly or visually appealing" [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6641777) JP Julia P. Executive assistant > "Smokeball has been super helpful for our firm's ability to manage case documents." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584888) OH Olivia H. Paralegal > "Smokeball can be painfully slow which can be frustrating when you are working in a fast pace environment." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6179652) KM Kristi M. Legal Assistant > "It is easy to look up information in files. If your not able to find something you can easily search key words to find the..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826694) JH Jacob H. Associate Attorney > "Smokeball's mobile application needs serious work." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175288) LW Liz W. lawyer owner > "Clear assignment of tasks and the ability to search files quickly and accurately." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585099) JG Jennifer G. Partner > "The billing software is not super intuitive. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6183666) BB Bela B. Managing Attorney > "Their customer service was very kind in onboarding me." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7186235) MM Matt M. Managing Attorney > "Communicate is clunky on mobile." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175260) JC Juan C. Legal Assistant > "It has helped us organize and minimize the time spent on many tasks within matters. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584999) AF Alex F. Owner > "They shuttle you to email, where the support doesn't read the emails you send." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) JK Jeffrey K. Managing Attorney > "This is extremely helpful when attorneys are in Court or a deposition and need to find a document immediately. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989) AF Alex F. Owner > "Now that I have my data out of their system, I am no longer hostage to their garbage. If I had read a review like this during..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) TH Tara H. Legal Assistant > "Overall, Smokeball has been more than just software, it’s a partner in helping our firm stay organized, productive, and focused..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821285) AK Angelika K. Paralegal > "The integration without look sometimes freezes and I have been having issues with outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5002541) CG Crystal G. Legal Assistant > "User-friendly interface that makes managing cases and documents simple, even for those less tech-savvy." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125) MR Michelle R. Director > "It is not user friendly, slow, accounting is terrible," [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6063249) NA Nilda A. Office Manager > "Everyone has been very helpful all team we worked with Project management, to help bringing the data over." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7042316) AF Alex F. Owner > "I know I sound like a crank. But I feel pretty badly treated by them and in 2023 the lack of an open API is insane." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) VR Verified Reviewer Administrator > "It’s a robust system that continues to improve with each update." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905) DC Diane C. Paralegal > "Smokeball can be slow and cumbersome at times, it is web based. If a form isn't set up to your liking it can be difficult to..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3699017) JC Juan C. Legal Assistant > "From preparing forms to sending correspondence, it has all been easier with Smokeball." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584999) AM Andrea M. Andrea Morelos > "It had system errors and glitches more often than I would have hoped. And during those times you have to ultimately who..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3646150) JM Jordan M. Founder Principal > "A super-robust program that works well for us, though it can use improvement in some areas." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) KW Ken W. Clerk > "Bugs: file naming and renaming; sudden slowdowns in software; and if you have a sub-window open specific to one matter, such as..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528241) AA Anadelis A. Legal Assistant > "I absolutely love using Smokeball to manage and organize client files." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592842) SS Steven S. Lawyer > "The only downsides to this software are small, personal nitpicks I have found with certain functions, such as scanning a..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528248) TS Tracy S. Paralegal > "The integration with microsoft office, zoom, ring central, infotrack, and now TxDocs make Smokeball my hands down favorite. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5070518) SE Sara E. Attorney > "Not sure if it’s a Smokeball issue but have had issues with the outlook add-in at times." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3593335) KK Katie K. Intake Specialist > "Extremely user friendly." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584890) AK Angelika K. Paralegal > "The integration without look sometimes freezes and I have been having issues with outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5002541) JK Jonathan K. Managing Member > "Constantly improving the product for users." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6048445) EL Elizebeth L. Owner > "Interface was not very user friendly or visually appealing" [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6641777) KJ Karen J. Attorney > "For the most part, I find this produce to be user friendly." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6339533) JH Jacob H. Associate Attorney > "Smokeball's mobile application needs serious work." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175288) DJ Dooley J. Attorney > "Smokeball is very user-friendly." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5091956) MM Matt M. Managing Attorney > "Communicate is clunky on mobile." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175260) GG Genie G. Managing Partner > "I especially love their integration with InfoTrack for Court e-filing and their workflows. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821298) Brooke A. Partner > "They recently updated the mobile software so it is more difficult to use on a tablet or my phone." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528816) TS Tracy S. Paralegal > "The integration with microsoft office, zoom, ring central, infotrack, and now TxDocs make Smokeball my hands down favorite. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5070518) DA Douglas A. Principal, Director and CEO > "The bhack room support provided by \[sensitive content hidden\] is 2nd to none." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7110531) KP Kenneth P. Attorney and Co-Owner > "Would be great to have a ChatGPT integration tool that is confidential. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821269) SM Savannah M. Marketing Director > "They also lack CRM functionality that many other providers are offering." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2527385) [View Reviews](https://www.capterra.com/p/133656/Smokeball/reviews/) ## User interface [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/) 4.72 (134) [Smokeball](https://www.capterra.com/p/133656/Smokeball/) 4.76 (360) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 2-Way Messaging 207 Important Access Controls/Permissions 150 Important Accounting 120 Important SmartAdvocate 37/50 - 2-Way Messaging - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Automatic Backup - Billable Items Tracking - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Integration - Calendar Management - Calendar/Reminder System - Case Management - Case Notes - Client Management - Client Portal - Cloud - Communication Management - Compliance Management - Conflict Management - Contact Database - Contract/License Management - Court Records Search - Credit Card Processing - Cross-system Integration - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Data Visualization - Deadline Management - Decision Making - Docket Management - Document Automation - Document Management - Document Storage - Document Templates - Electronic Payments - Electronic Signature - Email Management - Expense Tracking - Financial Management - For Legal Professionals [See all features](https://www.capterra.com/p/131579/SmartAdvocate/#features) Smokeball Top features 39/50 - 2-Way Messaging - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Automatic Backup - Billable Items Tracking - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Integration - Calendar Management - Calendar/Reminder System - Case Management - Case Notes - Client Management - Client Portal - Cloud - Communication Management - Compliance Management - Conflict Management - Contact Database - Contract/License Management - Court Records Search - Credit Card Processing - Cross-system Integration - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Data Visualization - Deadline Management - Decision Making - Docket Management - Document Automation - Document Management - Document Storage - Document Templates - Electronic Payments - Electronic Signature - Email Management - Expense Tracking - Financial Management - For Legal Professionals [See all features](https://www.capterra.com/p/133656/Smokeball/#features) ### Recognition SmartAdvocate is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Legal Case Management Software (2024)  Smokeball is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support SmartAdvocate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Smokeball Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SmartAdvocate - By SmartAdvocate - Located in United States - Founded in 2000 Smokeball - By Smokeball - Located in United States - Founded in 2010 ## Popular Comparisons [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.25 (546)](https://www.capterra.com/p/147413/LEAP/reviews/) $109/month Price Contact vendor for pricing 4.7 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/131579-147413/SmartAdvocate-vs-LEAP) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) $49/month Price $49/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/105428-133656/Clio-vs-Smokeball) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [Neos](https://www.capterra.com/p/58931/neos/)[4.35 (204)](https://www.capterra.com/p/58931/neos/reviews/) $109/month Price $109/month 4.7 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/58931-131579/neos-vs-SmartAdvocate) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.25 (546)](https://www.capterra.com/p/147413/LEAP/reviews/) $49/month Price Contact vendor for pricing 4.6 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133656-147413/Smokeball-vs-LEAP) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) $109/month Price $50/month 4.7 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115613-131579/MyCase-vs-SmartAdvocate) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) $49/month Price $50/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115613-133656/MyCase-vs-Smokeball) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) $109/month Price $49/month 4.7 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/105428-131579/Clio-vs-SmartAdvocate) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) $49/month Price Contact vendor for pricing 4.6 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/133656-144573/Smokeball-vs-CARET-Legal) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.78 (217)](https://www.capterra.com/p/156217/CASEpeer/reviews/) $109/month Price $90/month 4.7 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131579-156217/SmartAdvocate-vs-CASEpeer) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (529)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) $49/month Price $49/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133656-140231/Smokeball-vs-PracticePanther-Legal-Software) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.72 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [Filevine](https://www.capterra.com/p/140815/Filevine/)[4.44 (288)](https://www.capterra.com/p/140815/Filevine/reviews/) $109/month Price Contact vendor for pricing 4.7 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131579-140815/SmartAdvocate-vs-Filevine) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [Litify](https://www.capterra.com/p/160393/Litify/)[4.37 (139)](https://www.capterra.com/p/160393/Litify/reviews/) $49/month Price $150/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133656-160393/Smokeball-vs-Litify)