# Compare SmartAdvocate vs 8am CasePeer 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SmartAdvocate and 8am CasePeer based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131579-156217/SmartAdvocate-vs-CASEpeer

---

# SmartAdvocate vs 8am CasePeer Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartAdvocate8am CasePeer2/4 selected

[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.8 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

[## SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

Starting Price

$109.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [125 reviews](#user-reviews)

Positive

121

Neutral

3

Negative

1

[## 8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.8 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

LP

JM

ES

Based on [216 reviews](#user-reviews)

Positive

213

Neutral

1

Negative

2

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,099 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Not enough reviews

Feature ratings

Client Management

4.8

Document Management

4.7

Billing & Invoicing

\--

Case Notes

4.9

Task Management

4.7

85%Fit

High performer

Feature ratings

Client Management

4.7

Document Management

4.6

Billing & Invoicing

4.6

Case Notes

4.7

Task Management

4.8

User satisfaction

User satisfaction

4.7

User reviews[125](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.6

User satisfaction

4.8

User reviews[216](https://www.capterra.com/p/156217/CASEpeer/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$109Per User, Per Month

-   Free version
-   Free trial

Price starts from

$79Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

SmartAdvocate is used by law firms, personal injury attorneys, mass tort lawyers, workers compensation specialists, veterans affairs attorneys, and legal professionals.

Best for

8am CasePeer is used by personal injury attorneys, law firms, plaintiffs' lawyers, mass tort attorneys, and legal practice managers.

## User reviews

Pros & cons

Dawn K.

COO

> "The case browse reports for our weekly meetings on cases status has really assisted the team in knowing where our cases stand,..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7065380)

AD

Alexandria D.

Paralegal

> "There are too many steps to do simple tasks and in this industry the complications get compounded with each case when processes..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404)

AL

Alexandra L.

Legal Assistant

> "The ability to customize workflows and templates also makes it easier to manage a large caseload and maintain efficiency."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7108740)

LB

Lucas B.

Para

> "I dislike that there is no way to automate calendar reminders."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6656045)

TM

Teresa M.

Nurse Paralegal

> "SA makes my job so much easier with reminders, task tracking, and multiple ways to incorporate data into chronologies,..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6488297)

Austin D.

Paralegal

> "with some generated documents such as envelopes do not populate with the proper addresses or will not auto generate the actual..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4914548)

ND

Nick D.

Case Manager

> "I also love how SmartAdvocate displays the case notes on the main page and that overall layout."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7076217)

WC

Wanda C.

Office Manager

> "The least feature of SmartAdvocate for me is synchronization with QuickBooks that never ever happened."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___5068586)

KG

Kia G.

Operation Support Analyst

> "The ease of use of the product, the layout, the reports we can create, and the training tools the staff provides."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7045447)

VR

Verified Reviewer

Software developer

> "SmartAdvocate can be expensive, especially for small law firms.- limited integrations with other software- stores sensitive..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4640265)

JG

Justin G.

Paralegal

> "The software also encourages me to perform my job duties better, ultimately rewarding me by being familiar with the software and..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579511)

HS

Hector S.

Paralegal

> "For a while, HEIF documents weren’t supported well; I’m not sure if this has since been fixed."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4965129)

TR

Taina R.

Paralegal

> "I also like the customizations features and document management."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7026645)

AD

Alexandria D.

Paralegal

> "Not very user friendly or intuitive."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404)

ND

Nick D.

Case Manager

> "I would recommend it to any law firm looking for a case management software that gets the job done."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7076217)

CL

Chloe L.

Legal Assistant

> "I also cannot figure out how to download the Word Plug-In so I can't edit the templates at all."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4573939)

TT

Teresa T.

Paralegal

> "Overall it has improved our ability to store and contain information for our cases in a more efficient way."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579732)

KR

Kathryn R.

Legal Assistant

> "Our clients have lots of issues with being locked out/ not receiving notifications from the portal"

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___3544125)

Chandler B. G.

Paralegal

> "Everything from case stage to type makes it all the more easier to keep everything oragnized."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6877291)

RF

Richard F.

Chief Technology Officer

> "Some of the reports are a little clunky."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4344864)

RH

Rene H.

Intake Specialist

> "SmartAdvocate allows for the monotonanous and repetitive parts of the personal injury process to be expedited with their helpful..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4910424)

JS

James S.

Attorney

> "Some of the features, like emailing, calendar integration, and word template formatting do not integrate well with Macs."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844)

DD

Deseree D.

Paralegal

> "The flexibility of the merge codes is superior to all other case management software."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6670226)

LS

Lauren S.

Paralegal

> "I do not like when searching for a client in search bar that multiple tabs open up and can make the screen overwhelming to look..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2462320)

SB

Sydney B.

Paralegal

> "I love the texting feature so I can communicate with my clients"

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6578353)

JB

Juan B.

Attorney

> "Document saving is more difficult than it needs to be. As documents have to be transferred to the SA platform, they lose the..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2437322)

DD

Debbie D.

Legal Secretary

> "I believe Smart Advocate will continue to help us be more efficient and save time when doing documents."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6462791)

Joseph R.

Intake Paralegal

> "Sometimes it can load slow, and customer support is not the best, sometimes needing to wait long times for response or follow up..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2538313)

DD

Debbie D.

Legal Secretary

> "Again, our firm has been using Smart Advocate for approximately 4 months, and we are learning new features daily. "

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6462791)

KT

Kayla T.

Personal Injury Legal Assistant

> "Sometimes I wish that I didn't have to select the "type" of mail-piece I'm trying to scan in..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2462149)

JG

Justin G.

Paralegal

> "The experience has supported my own communication with clients."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579511)

NF

Natalie F.

paralegal

> "No longer being able to add a new contact from disbursements directly."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2829856)

DL

Dina L.

Chief Operations Officer

> "The level of communication, follow up and follow through was above expectations. "

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6806020)

DL

Dioselvi L.

Paralegal

> "We dislike that we cannot add documents to our calendar."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2555104)

MT

Morgan T.

Legal Assistant

> "Smart Advocate has many great online resources that can generally help with most trouble shooting before having to reach out to..."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4949003)

RW

Rosalie W.

Legal Assistant

> "Sometimes, it takes too many steps to enter a document, action, etc."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2669660)

NG

Nicky G.

Paralegal

> "It has made my job so much easier and less stressful."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6496664)

JS

James S.

Attorney

> "The document's tab organization is a little clumsy."

[See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844)

[View Reviews](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

LP

Leslie P.

Legal Clerk

> "The platform made case management and collaboration much more efficient, helping me stay organized and on top of tasks. While there were minor..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118256)

PH

Pam H.

Paralegal

> "Templates don’t always pull information from other tabs, which creates gaps in the final document. Because of this, I have to insert certain..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509)

JM

Josef M.

Settlement Coordinator

> "It is a strong case management system that helps streamline the lifecycle of personal injury cases from intake through settlement."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

CG

Carla G.

Case Manager

> "Duplication with downloads and the storage size create impediments to sending demands with supporting documents."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130635)

ES

Emily S.

Claims specialist

> "The platform offers great value for money, strong security features, and reliable tools for tracking tasks and deadlines."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039745)

SB

Syretha B.

Firm Administrator

> "Additionally, the search tool doesn't always work effectively. When searching for client names they don't always display."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7086118)

GB

Gian B.

Case Manager

> "The system is intuitive, and I appreciate the time-saving features like automated updates and reminders."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

NR

Nadia R.

Legal Assistant

> "At times, certain features felt somewhat rigid, especially when trying to adapt the platform to unique case needs."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106)

PC

Pablo C.

Case Manager

> "It supports day-to-day operations effectively, from case tracking to communication."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096)

PH

Pam H.

Paralegal

> "Having to place them there can be confusing, especially when the information logically belongs in another part of the file."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509)

NR

Nadia R.

Legal Assistant

> "The system helped streamline daily workflows and improved communication within the team."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106)

RB

Rodney B.

Senior Intake Coordinator

> "I sometimes need to update or amend a note or make a correction and the system as it stands now doesn't allow me to do that."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813485)

GB

Gian B.

Case Manager

> "It truly streamlines my workflow, making managing multiple cases feel much more organized."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

SM

SILVIA M.

Case Manager

> "Can't HIGHLIGHT important tasks/notes or can't change the COLOR for important items/notes."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813962)

ES

Emily S.

Claims specialist

> "It also helps attorneys stay on top of their caseloads while ensuring nothing falls through the cracks, making workflow much smoother and more..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039745)

JD

Jamilex D.

Litigation Paralegal

> "I don't like the pre-selected categories and that you can't make your own or customize them."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7030096)

PH

Pam H.

Paralegal

> "We have not had any issues with security everything seems to be secure, I like the fact that if I or someone else put in a note that we all know..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509)

RB

Rodney B.

Senior Intake Coordinator

> "Inability to go back and edit notes unless they're tasks."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813485)

JM

Josef M.

Settlement Coordinator

> "It reduces time spent searching for documents and helps keep the entire team aligned."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

NB

Nate B.

Managing Attorney

> "Needs a far better NEGOTIATIONS tab/section, the settlement worksheet is not intuitive and should be able to be run without creating accounting..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966515)

LP

Leslie P.

Legal Clerk

> "The interface was intuitive, and it really helped me stay organized and on top of tasks, especially during busy days."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118256)

FM

Frank M.

Legal Assistant

> "Our firm would simply not work as efficiently without CasePeer."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128645)

JM

Josef M.

Settlement Coordinator

> "It keeps all records, bills, and correspondence organized in a way that is easy to navigate and access quickly."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

MC

Mandy C.

Litigation Paralegal

> "Lack of customization for key things like case types, always assuming the client is the plaintiff (and never the defendant, confusion for..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4802707)

PC

Pablo C.

Case Manager

> "It’s easy to upload, organize, and retrieve documents, which helps keep cases structured and accessible."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096)

SS

Sara S.

Legal Assistant

> "What I like the least about CASEpeer is that it does glitch often and the calendar feature is not very seamless, it takes a while to enter..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014235)

AZ

Abril Z.

Lien Negotiator

> "I also love that there's a Settlement tab which puts all the financials into one place and makes it easy to view."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7142433)

GC

Gloria C.

Case Manager

> "Texting option for clients is great, but the notifications and non-automatic notes into the case is not existing therefore defeats the..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966345)

RW

Ryan W.

Paralegal

> "The email integration is a great tool and saves so much time and keeps from things from getting mixed up."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7139353)

TF

Tonya F.

Case Manager

> "Calendaring was not the best."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039756)

JM

Josef M.

Settlement Coordinator

> "CasePeer’s document management is one of its strongest features."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

FK

Feras K.

Litigation Assistant

> "It takes quite some time for it to load along with the medpay features under settlement, it can get confusing."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014189)

GB

Gian B.

Case Manager

> "It's incredibly easy to track case progress, communicate with clients, and manage documents."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

NB

Nate B.

Managing Attorney

> "Also, on a small peeve is that under UM insurance the adjuster has to be categorized as "bodily injury" instead of just UM adjuster."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966515)

SR

Stephanie R.

case manager

> "My experience was 8AM Case peer has been absolutely the best and I enjoyed using it and making sure all files were good."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7146637)

LC

Leslie C.

Attorney

> "Text messages on each case that I am on are a little bit excessive."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014152)

PC

Pablo C.

Case Manager

> "The features are robust and clearly designed with legal workflows in mind."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096)

ER

Elizabeth R.

case manager

> "of the time I cant leave direct notes when i click on "Reply" ."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4970986)

YD

Yolanda D.

Litigation Paralegal

> "Client communications are well integrated, making collaboration seamless."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128556)

RM

Ramin M.

Laywer

> "Lack of ability to customize some of the settings particularly with saving photos and lack of ability to save video."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4171557)

TF

Tonya F.

Case Manager

> "It does everything I need it to do (Plaintiff Work) and like any software in the legal field when it is used to its capacity it is a great tool."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039756)

TM

Tyler M.

Paralegal

> "There are some issues with updating information at times."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4800849)

SB

Syretha B.

Firm Administrator

> "This is truly a useful case management tool that greatly supports operational efficiency."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7086118)

LV

Liv V.

Legal Assistant

> "I don't like that I can't edit my notes because I'm not an admin."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4800926)

TF

Tracy F.

Paralegal

> "The learning curve is short because there are so many videos and articles to help you."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118561)

CK

Chelsea K.

Intake Specialist

> "There are some unnecessary components to what I do that I have to sift through or ignore."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6185357)

GB

Gian B.

Case Manager

> "It's made managing my caseload so much easier and more efficient."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

ME

Melissa E.

Owner / Managing Attorney

> "It isn't as user friendly from a mobile device or tablet. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4801239)

KN

Ken N.

settlement negotiator

> "It is very helpful in navigating case information when handling personal injury cases. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6824863)

AB

Arman B.

Case Manager

> "Needs an update on the Management | Mail Review Center as it does not allow me to clear the notifications."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526139)

YD

Yolanda D.

Litigation Paralegal

> "Overall, the software is intuitive, easy to learn, cost‑effective, and an excellent tool for maintaining efficiency and organization."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128556)

KF

Kayleigh F.

Legal Assistant

> "It is sometimes hard to read through the notes."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4803186)

NR

Nadia R.

Legal Assistant

> "am CasePeer is pretty easy to use and works really well for personal injury law firms."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106)

MI

Megan I.

attorney

> "The documents are not as easy to categorize/ organize. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966359)

NG

Nancy G.

Record Coordinator

> "Logging in is secure and very seldom have issues."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7131498)

BM

Brian M.

CEO

> "It is not live refresh, does not have many bells and whistles, lacks in innovation and technology (not modern)"

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4171552)

TH

Tammy H.

Paralegal

> "Featurewise, client texting has been a significant game changer for us along with the task management system. But what I like most is their..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4800950)

AO

Anna O.

Attorney

> "litigation folder is really sub-par."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966477)

MC

Mandy C.

Litigation Paralegal

> "Notes feature, document tagging, document folders, speed - can switch between tabs/look at documents/upload/download easily and quickly, easily..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4802707)

KJ

Kim J.

Paralegal

> "It lags, dates get double booked often because there is not a "live update" when things are added."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526441)

BR

Bill R.

Owner

> "Adding clients, signing them up, and tracking records and bills, which is the most critical part of a PI practice has been honed with this..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4996757)

KC

Karin C.

Paralegal/Case Manager

> "Hard to see information you saved to the file via email. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196)

JD

Jamilex D.

Litigation Paralegal

> "It's easy to use when managing complex cases with multiple medical providers."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7030096)

KC

Karin C.

Paralegal/Case Manager

> "Understandable because you are on the web but inconvenient."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196)

ME

Melissa E.

Owner / Managing Attorney

> "Our client communication increased and client satisfaction increased with the ability to text or email directly from Casepeer in a way that kept..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4801239)

KC

Karin C.

Paralegal/Case Manager

> "The notes are very messy and not easy to read."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196)

LK

Lawrence K.

Partner

> "My staff has been able to catch on quickly, and share what they learn."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813657)

KG

Kevin G.

Attorney

> "I have the most difficulty with the costs and fee tracking areas of the software."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___2791003)

[View Reviews](https://www.capterra.com/p/156217/CASEpeer/reviews/)

## User interface

4.73 (125)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)

4.79 (216)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

SmartAdvocate

27/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/131579/SmartAdvocate/#features)

8am CasePeer

27/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/156217/CASEpeer/#features)

### Recognition

SmartAdvocate is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Legal Case ManagementSoftware (2024) 

8am CasePeer is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

SmartAdvocate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

8am CasePeer

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SmartAdvocate

-   By SmartAdvocate
-   Located in United States
-   Founded in 2000

8am CasePeer

-   By 8am
-   Located in United States
-   Founded in

## Popular Comparisons

[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.73 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

vs

[LEAP](https://www.capterra.com/p/147413/LEAP/)[4.26 (540)](https://www.capterra.com/p/147413/LEAP/reviews/)

$109/month

Price

Contact vendor for pricing

4.7

Features

4.2

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/131579-147413/SmartAdvocate-vs-LEAP)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

vs

[LEAP](https://www.capterra.com/p/147413/LEAP/)[4.26 (540)](https://www.capterra.com/p/147413/LEAP/reviews/)

$79/month

Price

Contact vendor for pricing

4.6

Features

4.2

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/147413-156217/LEAP-vs-CASEpeer)

[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.73 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

vs

[Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

$109/month

Price

$109/month

4.7

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/58931-131579/Neos-vs-SmartAdvocate)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

vs

[Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

$79/month

Price

$109/month

4.6

Features

4.2

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/58931-156217/Neos-vs-CASEpeer)

[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.73 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

vs

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (790)](https://www.capterra.com/p/115613/MyCase/reviews/)

$109/month

Price

$49/month

4.7

Features

4.4

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/115613-131579/MyCase-vs-SmartAdvocate)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

vs

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (790)](https://www.capterra.com/p/115613/MyCase/reviews/)

$79/month

Price

$49/month

4.6

Features

4.4

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/115613-156217/MyCase-vs-CASEpeer)

[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.73 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

vs

[Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,725)](https://www.capterra.com/p/105428/Clio/reviews/)

$109/month

Price

$49/month

4.7

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/105428-131579/Clio-vs-SmartAdvocate)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

vs

[Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,725)](https://www.capterra.com/p/105428/Clio/reviews/)

$79/month

Price

$49/month

4.6

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/105428-156217/Clio-vs-CASEpeer)

[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.73 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

vs

[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.45 (286)](https://www.capterra.com/p/140815/Filevine/reviews/)

$109/month

Price

Contact vendor for pricing

4.7

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131579-140815/SmartAdvocate-vs-Filevine)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

vs

[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.45 (286)](https://www.capterra.com/p/140815/Filevine/reviews/)

$79/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140815-156217/Filevine-vs-CASEpeer)

[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.73 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/)

vs

[Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

$109/month

Price

$150/month

4.7

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/131579-160393/SmartAdvocate-vs-Litify)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

vs

[Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

$79/month

Price

$150/month

4.6

Features

4.3

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/156217-160393/CASEpeer-vs-Litify)