# Compare Phreesia vs Pabau 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Phreesia and Pabau based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/131633-140062/Phreesia-vs-Pabau-CRM --- # Phreesia vs Pabau Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PhreesiaPabau2/4 selected [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) [## Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment JE JE TC Based on [166 reviews](#user-reviews) Positive 141 Neutral 10 Negative 15 [## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting Price $59.00/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [633 reviews](#user-reviews) Positive 590 Neutral 22 Negative 21 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,626 reviews from medical practice management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 60%Fit Missing features Feature ratings HIPAA Compliant 4.9 Charting NA Patient Records Management 3.0 Practice Management NA Appointment Management 4.3 84%Fit High performer Feature ratings HIPAA Compliant 4.7 Charting 4.3 Patient Records Management 4.6 Practice Management 4.5 Appointment Management 4.7 User satisfaction User satisfaction 4.3 User reviews[166](https://www.capterra.com/p/131633/Phreesia/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.2 Customer support 4.3 User satisfaction 4.7 User reviews[633](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.4 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $59Flat Rate, Per Month - Free version - Free trial Best for Best for Medical practices and health systems looking to streamline patient access, automate intake, reduce call volume and accelerate collections while improving the patient experience. Best for Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. ## User reviews Pros & cons JE John E. Director of Support Services > "Phreesia has allowed us to automate our point of service/copayment collection workflow and increased the amount we..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943) KG Katherine G. MD > "I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) JE John E. Director of Support Services > "I also appreciate the Appointment Accelerator feature that has helped us backfill up to 40% of our cancelled..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943) DT Diana T. Clinical Office Manager > "When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7090326) TC TIffany C. Reception Manager > "Phreesia helps us collect balances, copays, change insurance and get all required documents completed by patients..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485) KG Katherine G. MD > "Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) JR Jennifer R. Patient Services Coordinator > "Also Phreesia is very helpful with showing if the patients insurance coverage is active or inactive and provides the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131) LH Leticia H. Practice manager > "implantation time , Phreesia had some sort of update which delayed out time line which then interfered with other..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6437506) MN Mario N. Director of Operations > "It allows us to focus more on providing quality care to our patients." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081) RP Ricardo P. Practice Manager > "At the end we actually didn't save any time of the assistants and front desk people and we are paying north of..." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150) JK Jessica K. Practice Manager > "The system integrates with eCW EMR and cuts our office time in half, allowing to focus on other areas in the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204) JR Jennifer R. Patient Services Coordinator > "Currently we have some issues that we wish we could add to our Phreesia registrations such as Fall Risk and ..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131) DR Daphene R. Office Manager > "Phreesia support is always there to help and the services they provide make our jobs so much easier. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674) KG Katherine G. MD > "What kind of modern tech company does that these days?" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) MB Michael B. dermtologist > "It's good that is integrates, but requires staff assistance for many older patients taking up valuable time" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6780454) KA Kelsey A. MD > "I have a 7 page word document of the number of cases/examples of errors that we submitted without resolve." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235) DR Daphene R. Office Manager > "Finally have new EMR ECW that interfaces and we still love it." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674) SJ Sarah J. Registered Nurse/ Telehealth Coordinator / Office Lead > "One huge downside to it is the duplicate account/charts that self-scheduling allows." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727) BH Brooklyn H. Practice Manager > "Phreesia has not only increased our collection rates, but also allowed our parents to not have to wait in the lobby..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4882121) RP Ricardo P. Practice Manager > "No easy cancelation as they have this day practice of bad software companies" [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150) MH Mary H. Director, Patient Access > "Our patients are so familiar with the tool and it has become ingrained into many of our teams processes." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577) AR Allie R. Director of Clinical Informatics > "We have not had any bad experience that would cause me to not like any feature." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6550052) JK Joseph K. SVP CRO > "Phreesia offers a convenient and easy to use tool for patient registration and check-in. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138) BF Burcin F. Physician > "The system asks the patients to repeat a lot of stuff every visit." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655) TG Tara G. IT Manager > "Truly makes the job for our staff so much quicker and easier in all areas of their job." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621) KS Katie S. Office Manager > "so some features we have not coordinated with that transition a little unclear for maximum use." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744) TC TIffany C. Reception Manager > "Phreesia makes the check in process for staff very very easy and speeds up the process overall at the checkin window..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485) RJ Reena J. MD > "Very dissatisfied. When I told \[sensitive content hidden\] from Phreesia I no longer wanted to proceed in the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598) KJ Karla J. Office Manager > "We save so much staff time by doing insurance verification, appointment reminders, and financial tasks through..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5033290) KA Kelsey A. MD > "Customer support communication was a complete disaster." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235) AV Amanda V. Revenue Operations Manager > "To be able to utilize technology & have a software to make things more streamlined with the day to day check in..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886681) RJ Reena J. MD > "They were very slow in the implementation process. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598) KB Kaitlyn B. Operations and Data Analyst > "The text option is also a great tool. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678827) SJ Sarah J. Registered Nurse/ Telehealth Coordinator / Office Lead > "Phreesia's support team can be very impatient." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727) YS Yolanda S. Managed Care Coordinator > "the portability of the pads, making it easy to use in office. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6762434) FR Frankie R. Practice manager > "Not as easy company to work with by any means, more headaches than anything else." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4887420) KS Katie S. Office Manager > "Set up and maintenance is a breeze - monthly meeting with my rep keeps me updated on all options/updates/changes." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744) VR Verified Reviewer Data Security Analyst > "I have complained to office manager and physician repeatedly that I don't this my data to be used to show me..." [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) LG Lauren G. practice manager > "It has so many features available, more than your standard." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6710669) MT Misty T. Office Manager > "That modmed will not let the clinical information integrate into the system" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619) TG Tara G. IT Manager > "Integration with our EHR was impressive." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621) AE Anjela E. Clerical Supervisor > "That some insurance companies choose not to participate, and that means we can not see E&B information" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4701823) MN Mario N. Director of Operations > "Phreesia has been an extremely valuable addition for our practice." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081) ML Meghan L. Billing Manager > "Patients complain about the amount of questions in our check in process. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4606432) MH Mary H. Director, Patient Access > "The support we receive from our customer success manager." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577) LM LeAnne M. Business Office Manager > "When a patient fills out their pre-visit info and they have a change of address, I do not like how it automatically..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038897) MS Mark S. EMR Manager > "The prompt response from our account rep and Phreesia support has been very good." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6342988) VR Verified Reviewer Data Security Analyst > "Very poor user experience due to the advertisements being shown to patients. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) SC Shari C. Practice Administrator > "You can't ask for a better check in product" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6679792) TD Tiffany D. Administrator > "Phreesia has some great features but, the customer service aspect and limited functionality has made it tough to want..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) JK Jessica K. Practice Manager > "Our set up was customized to fit the practice (telehealth only) and it has been working out great." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204) CL Carisa L. Office Manager > "We do have one common complaint among patients that the intake takes a long time but the information being requested..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911746) BF Burcin F. Physician > "I like the online booking system and customizable messaging." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655) VR Verified Reviewer Data Security Analyst > "The little income you are making this way is costing you satisfied users. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) SA Sarah A. Supervisor > "Phreesia is always willing to look into ways to help improve our goals and make life easier for staff and patients." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886268) CA Casey A. RCM Director > "The only difficulties we found was integration." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4513067) TL Todd L. CMIO > "Excellent implementation team and training; excellent, easy to use product." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333403) VR Verified Reviewer Data Security Analyst > "The office is paying plenty of money so stop this invasive practice. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) NM Natalie M. Director Operations > "Simple and smooth implementation." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6536349) TD Tiffany D. Administrator > "We have had a ticket open for a week now where one of my receptionists can not log into Phreesia. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) JK Joseph K. SVP CRO > "Patient satisfaction is consistently positive." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138) TD Tiffany D. Administrator > "Often, there are patients who we need to text but can not if they aren't on the schedule." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) TG Tara G. IT Manager > "You truly have a great team at Phreesia." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621) CA Claudia A. Sr. Director of Business Operations > "It doesn't support dental insurance verification." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929172) AC Andrew C. Practice Administrator > "The best part of Phreesia is there attention to the account from their customer support team." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6180835) CZ Cindy Z. Director of Business & Technology > "There have been times when the technical support was not as responsive as we would have liked to solve our issue." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911318) MT Misty T. Office Manager > "Phreesia makes check in easier, policies that need to be signed are done, Patient have to verify their address and..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619) KP Kenderia P. Project Manager > "As a business of mostly retirees, it wasn't a good option and we chose to cancel the process." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909) JD Justine D. Practice Administrator > "Phreesia also captures revenue swiftly and efficiently, and in one month we have seen a 6% increase in our Time of..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3689547) CG Camille G. Practice Manager > "Many of the smaller carriers are not compatable. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911325) ML Mandy L. Superuser > "Phreesia has been tremendous - it takes a large administrative load off of the front desk." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4892799) JC Jason C. Practice Administrator > "The only piece of the software I don't love is the general support line." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911353) SJ Sarah J. Registered Nurse/ Telehealth Coordinator / Office Lead > "I love being a part of the Beta program and providing feedback on their newest products." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727) KC Kelly C. Administrative Coordinator > "It's a little frustrating that something so important cannot be modified easily." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929254) KC Kimberly C. Practice Administrator > "We have increased our services with Phreesia to add patient and referral source self scheduling and connect" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4615315) KP Kenderia P. Project Manager > "Very challenging for them to "get it" and understand." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909) TJ Tami J. Insurance Supervisor > "I cannot say enough good things about Phreesia, as it has been a real time saver for our office." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4895565) TD Tiffany D. Administrator > "Also, I have not been happy with customer service. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) [View Reviews](https://www.capterra.com/p/131633/Phreesia/reviews/) SS Sushant S. Supervisor > "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7146271) ER Elsa R. Owner > "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or email,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) NF Nicole F. Pre-Registration Pharmacy Technician > "It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7148284) MO Michael O. Cosmetic Physician > "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring system..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493) MB Michael B. Registered Nurse > "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880) KB Karlyne B. OWNER > "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) LS Luisa S. Aesthetic Nurse Practitioner > "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437) Karen H. Aesthetic Nurse > "Setting up forms and services very long winded and complicated at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111) MD Monica D. Nurse > "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped generate..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345) VR Verified Reviewer Owner and Medical director > "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383) SA Syeda A. Director > "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981) VR Verified Reviewer Office Manager > "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time contacting..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) KB Karlyne B. OWNER > "I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) JR José R. Chief I.T and Legal Officer > "There are reoccurring bugs and glitches that we have identified when using the platform." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933) BT Brant T. Medical Director > "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us rather than..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) CB Cassandra B. Registered Nurse > "There is a lot of personalisation that goes into the system and very time consuming." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137471) AB Aanjana B. Pre-registered Pharmacy Technician > "From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7144976) SQ Sadiq Q. Practice Owner > "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) VV Valentina V. ANP > "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789) MM Mira M. Doctors > "Sometimes glitchy and doesn’t sent patients the consent forms" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) RZ Raisa Z. Clinic Manager > "very slow at times and often comes up with issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) VR Verified Reviewer Office Manager > "I was not able to ever set it up and paid for months without ever getting any benefit." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) ER Elsa R. Owner > "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) VW Vicky W. Nurse > "Card machine can take a while to confirm payment has been taken" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235) KB Karlyne B. OWNER > "I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client experience." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) EK Eric K. Clinic Owner and Clinical Specialist > "Some features can feel a bit overwhelming at the beginning, especially during the setup." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303) Paul W. GP > "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're worried..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) SQ Stephanie Q. Managing Operations Partner > "Unable to send control substances with eRX requires a 3rd party option." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062) SP Shital P. Practice Manager > "I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137220) SQ Sadiq Q. Practice Owner > "System Bugs: There are still multiple bugs present in the system despite it being in the production environment." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) AG Agnes G. Founder and Adult Nurse Practitioner > "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been incredible." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495) CH Carrie H. owner medical practicemedspa > "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016) CR Cassi R. Holistic Health Practitioner > "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737) SQ Sadiq Q. Practice Owner > "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau 2..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) TX Tracy X. Clinical Director > "Pabau integrates with multiple apps well including iCal, stripe, Mailchimp etc, can switch in between companies and clinic locations easily" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6392176) CM Clara M. pharmacist ip > "Potentially, it could be too sophistication for more basic userr" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066) SV Sarah V. Owner > "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system that..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839) GB Galina B. Manager > "I did create service myself 5 times and it still not possible to add it on the invoice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) CC Caroline C. Aesthetics Nurse > "Time consuming process from joining to getting log in details." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) AC Amanda C. Reception > "Poor customer service at the start of Pabau 2." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433) Petya S. aesthetic doctor > "Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7149413) AS Adrien S. Osteopathic clinics > "it can feel a bit overwhelming at first due to the number of features available." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) AM Amelia M. Director > "Pabau 2 has truly elevated the way I run my clinic, allowing me to focus more on my clients and less on admin." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945) EC Emma C. clinic manager > "The report name changes are challenging." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358) RH Robert H. Doctor > "The staff is very helpful and engaged in making Pabau individualised and tailored to specific business needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7070347) AM Ayesha M. Operations Manager > "Using online chat causes delay in operations" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592) MM Marin M. Manager > "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284) KV Kim V. Nurse > "Sometimes it can be complicated and often get lost when trying to resolve any problems" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000) ZB Zenaida B. Pre-reg Pharmacy technician > "From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) HM Heather M. Clinical Director > "Unable to use the prescription function at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178) Paul W. GP > "I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) PH Pamela H. Marketing Manager > "Having a difficult time in clinic with the pabua2 switch over." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550) NE Nathan E. CEO > "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737) DB Danielle B. Aesthetic Doctor > "I haven't found it very easy to set up sending automated consent forms." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163) KaR Kelly-ann R. Facial aesthetician > "The customer support is outstanding and being able to provide suggestions for new innovative ideas on the platform" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7083683) MA Mohammed A. Medical Director > "Lies about the functionality of the system at sales call, and also the lack of support when contacting regarding problems to becdolved" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4937383) BT Brant T. Medical Director > "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) RP Ruth P. Owner > "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626) ZB Zenaida B. Pre-reg Pharmacy technician > "It also makes communication with patients much easier, which improves the overall experience for both staff and patients." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) IB Imogen B. Doctor > "It could not be worse, customer service is appalling." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024) VR Verified Reviewer Founder and Nurse Prescriber > "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to accommodate my..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910) AmS Anne-marie S. Director > "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them again..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427) AS Adrien S. Osteopathic clinics > "Excellent features such as online booking, appointment reminders, and secure patient record storage." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) NR Nick R. Consultant > "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986) AT Asim T. Director > "As a clinician, what I value most is how clearly patient histories and clinical notes are organised." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7141881) BB Brett B. Office Manager > "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) AM Amelia M. Director > "The transition from alternative software highlighted just how much more efficient and intuitive Pabau 2 is for managing every aspect of my..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945) DH David H. Director > "Its not that easy to use initially, lots of options" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821) Iulia H. Aesthetic practitioner > "Helpful support team and many useful features for aesthetic and medical clinics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7145514) BB Brett B. Office Manager > "Our account manager was not available and rarely responded to emails." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) OR Osanna R. Assistant Manager > "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910) HT Hillary T. Owner > "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447) MM Michelle M. Skincare Specialist > "The product is very intuitive and allows you to keep all client records in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6822007) RC Ran C. Owner > "SMS cost you a lot of money and integration with Credit Card will cost you the processing fee from the merchant and Palau itself" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3593923) SQ Sadiq Q. Practice Owner > "Cloud-Based Platform: The cloud-based nature of Pabau ensures that data is securely stored and accessible from anywhere." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) RC Richard C. IT Manager > "Software is ok but I don't think it's suitable for a serious medical business." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788) [View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) ## User interface [Phreesia](https://www.capterra.com/p/131633/Phreesia/) 4.32 (166) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) 4.66 (633) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Phreesia 24/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/131633/Phreesia/#features) Pabau Top features 38/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features) ### Recognition Phreesia is recognized as a top-rated tool in 3 Capterra Shortlist reports Pabau is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Phreesia Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Pabau Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Phreesia - By Phreesia - Located in United States - Founded in 2005 Pabau - By Pabau - Located in United Kingdom - Founded in ## Popular Comparisons [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-131633/EMA-vs-Phreesia) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-140062/EMA-vs-Pabau-CRM) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/131633-195467/Phreesia-vs-Care-Patron) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [DocVilla](https://www.capterra.com/p/203619/DocVilla/)[4.97 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) $59/month Price $100/month 4.6 Features 5.0 4.4 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/140062-203619/Pabau-CRM-vs-DocVilla) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-131633/Tebra-vs-Phreesia) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.6 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140062-195467/Pabau-CRM-vs-Care-Patron) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/92269-131633/PatientNOW-vs-Phreesia) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-140062/Tebra-vs-Pabau-CRM) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/131633-210524/Phreesia-vs-Practice-Mate) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-140062/athenaOne-vs-Pabau-CRM) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-131633/athenaOne-vs-Phreesia) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140062-210524/Pabau-CRM-vs-Practice-Mate)