Phreesia vs Updox: Which is a better fit?

Chris: Hi, my name is Chris, Chief Operating Officer. I have a medical practice of about 40 employees. My score for Phreesia on a five, is a five. Prior to using Phreesia, we operated on essentially on a paper and pen registration format where patients would fill out a clipboard with 10 or 12 different individual documents on it. Then our staff would have to take all those documents, scan them, upload them into the computer, and transfer that data into our EMR system. Phreesia has really made it easy in the sense that those documents have all been made into digital versions and patients can check in on their phone with those documents, or we can hand them an iPad in the office. It's made our front desk check-in process a whole lot more streamlined than it used to be with paper and pen. Some of the reasons we chose Phreesia are most importantly, it integrates into our EMR system. One of the other main reasons is cost. I think I there's a really good value to this service and the product that they offer for the cost. Three, it really just is a unique platform in the sense that it can truly cut down on our check-in time and reduce the workload on our front desk staff with the patients that come to our office. Starting with Phreesia, it was really pretty simple. They've got a great support team, great account management on the front end to help you get your account up and running, to ask questions to find out what's important for you as a practice, to make sure that that's all integrated into the platform. Then their support team takes over from there to do training and make sure all of your staff are up to speed and know exactly how to use the platform. I think their services is best in class. The advice I would to anybody is take a look at the market, find a platform that meets your needs. Phreesia's got a lot of great solutions that I feel fit the needs of most medical practices. Really, look at what's important to you as a practice, whether that's managing your check-in process, managing your paper to turn things into a digital format. Also, look at the cost to make sure that there's a good value and a good return on your investment. Again, I think Phreesia really has a suitable need for every medical office that's out there. It really has an offering in terms of services for every office regardless of specialty that is available out there.