# Compare Phreesia vs Solutionreach 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Phreesia and Solutionreach based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131633-160916/Phreesia-vs-Solutionreach

---

# Phreesia vs Solutionreach Features and Cost Comparison

Last updated March 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PhreesiaSolutionreach2/4 selected

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.8 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

[## Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

JE

JE

TC

Based on [166 reviews](#user-reviews)

Positive

141

Neutral

10

Negative

15

[## Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.8 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

Starting Price

$329.00/month

Value-for-Money

3.5

Functionality

3.8

Ease of Use

3.9

Customer Service

3.5

Reviews Sentiment

RH

PA

JS

Based on [236 reviews](#user-reviews)

Positive

164

Neutral

23

Negative

49

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,399 reviews from appointment reminder software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Confirmations/Reminders

4.6

SMS Reminders

4.7

Appointment Scheduling

4.3

Online Booking

4.0

66%Fit

Feature ratings

HIPAA Compliant

3.8

Confirmations/Reminders

3.8

SMS Reminders

2.4

Appointment Scheduling

2.6

Online Booking

3.0

User satisfaction

User satisfaction

4.3

User reviews[166](https://www.capterra.com/p/131633/Phreesia/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

3.8

User reviews[236](https://www.capterra.com/p/160916/Solutionreach/reviews/)

Ease of use

3.9

Functionality

3.8

Value for money

3.5

Customer support

3.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$329Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Medical practices and health systems looking to streamline patient access, automate intake, reduce call volume and accelerate collections while improving the patient experience.

Best for

Solutionreach is built for medical practices and healthcare enterprises seeking to connect with their patients, with simpler scheduling, reminders, intake, surveys and more.

## User reviews

Pros & cons

JE

John E.

Director of Support Services

> "Phreesia has allowed us to automate our point of service/copayment collection workflow and increased the amount we..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943)

KG

Katherine G.

MD

> "I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

JE

John E.

Director of Support Services

> "I also appreciate the Appointment Accelerator feature that has helped us backfill up to 40% of our cancelled..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943)

DT

Diana T.

Clinical Office Manager

> "When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7090326)

TC

TIffany C.

Reception Manager

> "Phreesia helps us collect balances, copays, change insurance and get all required documents completed by patients..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485)

KG

Katherine G.

MD

> "Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

JR

Jennifer R.

Patient Services Coordinator

> "Also Phreesia is very helpful with showing if the patients insurance coverage is active or inactive and provides the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131)

LH

Leticia H.

Practice manager

> "implantation time , Phreesia had some sort of update which delayed out time line which then interfered with other..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6437506)

MN

Mario N.

Director of Operations

> "It allows us to focus more on providing quality care to our patients."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081)

RP

Ricardo P.

Practice Manager

> "At the end we actually didn't save any time of the assistants and front desk people and we are paying north of..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150)

JK

Jessica K.

Practice Manager

> "The system integrates with eCW EMR and cuts our office time in half, allowing to focus on other areas in the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204)

JR

Jennifer R.

Patient Services Coordinator

> "Currently we have some issues that we wish we could add to our Phreesia registrations such as Fall Risk and ..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131)

DR

Daphene R.

Office Manager

> "Phreesia support is always there to help and the services they provide make our jobs so much easier. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674)

KG

Katherine G.

MD

> "What kind of modern tech company does that these days?"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

MB

Michael B.

dermtologist

> "It's good that is integrates, but requires staff assistance for many older patients taking up valuable time"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6780454)

KA

Kelsey A.

MD

> "I have a 7 page word document of the number of cases/examples of errors that we submitted without resolve."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235)

DR

Daphene R.

Office Manager

> "Finally have new EMR ECW that interfaces and we still love it."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "One huge downside to it is the duplicate account/charts that self-scheduling allows."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

BH

Brooklyn H.

Practice Manager

> "Phreesia has not only increased our collection rates, but also allowed our parents to not have to wait in the lobby..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4882121)

RP

Ricardo P.

Practice Manager

> "No easy cancelation as they have this day practice of bad software companies"

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150)

MH

Mary H.

Director, Patient Access

> "Our patients are so familiar with the tool and it has become ingrained into many of our teams processes."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577)

AR

Allie R.

Director of Clinical Informatics

> "We have not had any bad experience that would cause me to not like any feature."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6550052)

JK

Joseph K.

SVP CRO

> "Phreesia offers a convenient and easy to use tool for patient registration and check-in. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138)

BF

Burcin F.

Physician

> "The system asks the patients to repeat a lot of stuff every visit."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655)

TG

Tara G.

IT Manager

> "Truly makes the job for our staff so much quicker and easier in all areas of their job."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

KS

Katie S.

Office Manager

> "so some features we have not coordinated with that transition a little unclear for maximum use."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744)

TC

TIffany C.

Reception Manager

> "Phreesia makes the check in process for staff very very easy and speeds up the process overall at the checkin window..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485)

RJ

Reena J.

MD

> "Very dissatisfied. When I told \[sensitive content hidden\] from Phreesia I no longer wanted to proceed in the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598)

KJ

Karla J.

Office Manager

> "We save so much staff time by doing insurance verification, appointment reminders, and financial tasks through..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5033290)

KA

Kelsey A.

MD

> "Customer support communication was a complete disaster."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235)

AV

Amanda V.

Revenue Operations Manager

> "To be able to utilize technology & have a software to make things more streamlined with the day to day check in..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886681)

RJ

Reena J.

MD

> "They were very slow in the implementation process. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598)

KB

Kaitlyn B.

Operations and Data Analyst

> "The text option is also a great tool. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678827)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "Phreesia's support team can be very impatient."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

YS

Yolanda S.

Managed Care Coordinator

> "the portability of the pads, making it easy to use in office. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6762434)

FR

Frankie R.

Practice manager

> "Not as easy company to work with by any means, more headaches than anything else."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4887420)

KS

Katie S.

Office Manager

> "Set up and maintenance is a breeze - monthly meeting with my rep keeps me updated on all options/updates/changes."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744)

VR

Verified Reviewer

Data Security Analyst

> "I have complained to office manager and physician repeatedly that I don't this my data to be used to show me..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

LG

Lauren G.

practice manager

> "It has so many features available, more than your standard."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6710669)

MT

Misty T.

Office Manager

> "That modmed will not let the clinical information integrate into the system"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619)

TG

Tara G.

IT Manager

> "Integration with our EHR was impressive."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

AE

Anjela E.

Clerical Supervisor

> "That some insurance companies choose not to participate, and that means we can not see E&B information"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4701823)

MN

Mario N.

Director of Operations

> "Phreesia has been an extremely valuable addition for our practice."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081)

ML

Meghan L.

Billing Manager

> "Patients complain about the amount of questions in our check in process. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4606432)

MH

Mary H.

Director, Patient Access

> "The support we receive from our customer success manager."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577)

LM

LeAnne M.

Business Office Manager

> "When a patient fills out their pre-visit info and they have a change of address, I do not like how it automatically..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038897)

MS

Mark S.

EMR Manager

> "The prompt response from our account rep and Phreesia support has been very good."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6342988)

VR

Verified Reviewer

Data Security Analyst

> "Very poor user experience due to the advertisements being shown to patients. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

SC

Shari C.

Practice Administrator

> "You can't ask for a better check in product"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6679792)

TD

Tiffany D.

Administrator

> "Phreesia has some great features but, the customer service aspect and limited functionality has made it tough to want..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

JK

Jessica K.

Practice Manager

> "Our set up was customized to fit the practice (telehealth only) and it has been working out great."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204)

CL

Carisa L.

Office Manager

> "We do have one common complaint among patients that the intake takes a long time but the information being requested..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911746)

BF

Burcin F.

Physician

> "I like the online booking system and customizable messaging."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655)

VR

Verified Reviewer

Data Security Analyst

> "The little income you are making this way is costing you satisfied users. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

SA

Sarah A.

Supervisor

> "Phreesia is always willing to look into ways to help improve our goals and make life easier for staff and patients."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886268)

CA

Casey A.

RCM Director

> "The only difficulties we found was integration."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4513067)

TL

Todd L.

CMIO

> "Excellent implementation team and training; excellent, easy to use product."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333403)

VR

Verified Reviewer

Data Security Analyst

> "The office is paying plenty of money so stop this invasive practice. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

NM

Natalie M.

Director Operations

> "Simple and smooth implementation."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6536349)

TD

Tiffany D.

Administrator

> "We have had a ticket open for a week now where one of my receptionists can not log into Phreesia. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

JK

Joseph K.

SVP CRO

> "Patient satisfaction is consistently positive."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138)

TD

Tiffany D.

Administrator

> "Often, there are patients who we need to text but can not if they aren't on the schedule."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

TG

Tara G.

IT Manager

> "You truly have a great team at Phreesia."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

CA

Claudia A.

Sr. Director of Business Operations

> "It doesn't support dental insurance verification."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929172)

AC

Andrew C.

Practice Administrator

> "The best part of Phreesia is there attention to the account from their customer support team."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6180835)

CZ

Cindy Z.

Director of Business & Technology

> "There have been times when the technical support was not as responsive as we would have liked to solve our issue."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911318)

MT

Misty T.

Office Manager

> "Phreesia makes check in easier, policies that need to be signed are done, Patient have to verify their address and..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619)

KP

Kenderia P.

Project Manager

> "As a business of mostly retirees, it wasn't a good option and we chose to cancel the process."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909)

JD

Justine D.

Practice Administrator

> "Phreesia also captures revenue swiftly and efficiently, and in one month we have seen a 6% increase in our Time of..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3689547)

CG

Camille G.

Practice Manager

> "Many of the smaller carriers are not compatable. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911325)

ML

Mandy L.

Superuser

> "Phreesia has been tremendous - it takes a large administrative load off of the front desk."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4892799)

JC

Jason C.

Practice Administrator

> "The only piece of the software I don't love is the general support line."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911353)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "I love being a part of the Beta program and providing feedback on their newest products."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

KC

Kelly C.

Administrative Coordinator

> "It's a little frustrating that something so important cannot be modified easily."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929254)

KC

Kimberly C.

Practice Administrator

> "We have increased our services with Phreesia to add patient and referral source self scheduling and connect"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4615315)

KP

Kenderia P.

Project Manager

> "Very challenging for them to "get it" and understand."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909)

TJ

Tami J.

Insurance Supervisor

> "I cannot say enough good things about Phreesia, as it has been a real time saver for our office."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4895565)

TD

Tiffany D.

Administrator

> "Also, I have not been happy with customer service. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

[View Reviews](https://www.capterra.com/p/131633/Phreesia/reviews/)

RH

Reagan H.

Optician

> "The ease of communication with our patients without having to use our personal cellphones is something that I really like."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___7120180)

RH

Reagan H.

Optician

> "I dislike that sometimes it sends out the wrong text messages to patients through our main system, but other than that, there..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___7120180)

PA

Paul A.

Admin

> "Recommend you work with a reputable company who honors the assurances of their sales staff. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6884339)

PA

Paul A.

Admin

> "In my experience and in my opinion, this is not a reputable company to contract with. if they treat medical doctors this..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6884339)

JS

Julie S.

Owner

> "We used Solutionreach for several years before switching to a company that we felt was a better fit for our office. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6493667)

BB

Beth B.

Office Manager

> "Then decided to call costumer service only to find out the the feature that he tried so hard to sell to me, which i signed up..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332)

KJ

Karen J.

COO

> "It is easy to track open rates and other useful information for your campaigns."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

JK

James K.

IT

> "Then they chaise you for the money because they did not stop their servers from sending messages when you disconnected their..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031)

JZ

Joann Z.

IT

> "The software turned our simple phone system to messaging offering another way to engage our patients and potential patients."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3730894)

LD

Lydia D.

Ast. office manager

> "My least favorite part about SR is the inability to add notes per patient for group messaging example being: if we create an..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3708042)

BB

Beth B.

Office Manager

> "Cost was reasonable for the product and I was led to believe it was fully compatible with Dentrix"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332)

DJ

Debbie J.

Marketing Manager

> "Since the platform isn't too developed yet, you run into a lot of issues where you have to reach out for help."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6065749)

JK

James K.

IT

> "There are less expensive, more honorable companies out there."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031)

DJ

Debbie J.

Marketing Manager

> "They got our practice to sign up with a great discount promising exceptional customer service but wasn't met with this..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6065749)

JZ

Joann Z.

IT

> "Solution Reach opened up a number of avenues to help us better engage our patients and potential patients."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3730894)

KJ

Karen J.

COO

> "We left because we could not count on them and when they screwed up they don't admit their errors which is very frustrating."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

KJ

Karen J.

COO

> "Good reporting features and easy to use."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

CS

Crystal S.

Patient Care Coordinator

> "The only thing I dislike about Solutionreach would be that we don't have a lot of characters to use in a text when we are..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3612303)

KS

Kumar S.

CEO

> "It really helps us keep our schedule up-to-date and also allows our staff to focus on other areas."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3478342)

LD

Lorry D.

Administration

> "sensitive content hidden\], sales agent, and Customer service (based in Philippines) are the worst."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6290431)

LD

Lydia D.

Ast. office manager

> "My favorite part about we is the accessibility for where ever you are. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3708042)

JK

James K.

IT

> "I was with them for over 5 years and they had no loyalty and no honor when it came to keeping their word."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031)

NS

Nancy S.

Front OFfice mgr

> "Over all good and helpful, but we found another cheaper - saving money is alway key if we can..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___4521973)

BB

Beth B.

Office Manager

> "Can not use all the features I would like"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332)

HS

Hannah S.

Financial Coordinator

> "I really liked the review system built into the software, good online reviews are a cornerstone of attracting new patients..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3380667)

KJ

Karen J.

COO

> "Customer support and reliability are awful."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

CS

Crystal S.

Patient Care Coordinator

> "You can call them anytime and they are always happy to help solve any issues."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3612303)

LD

Lorry D.

Administration

> "Poor overall. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6290431)

BC

Brandon C.

Optometrist

> "It can call or text the patient for you and patients love the timely reminders. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3326580)

AL

Alyssa L.

Brand Engagement Strategist

> "This is usually a lengthy process, most times all the images are not uploaded and they have to put you back on hold while..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

CH

Casey H.

optometric technician

> "The SMS is by far the best and most efficient way to communicate with our patients."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3243035)

OA

Omar A.

practice manager

> "Horrible horrible company if you are fortunate enough that you don't need to contact them, then great all is well but if you..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2935594)

CH

Carrie H.

Marketing Manager

> "Originally SolutionReach worked well for transferring patient reviews to a testimonials page on our website."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2400093)

AL

Alyssa L.

Brand Engagement Strategist

> "Half the time, images have gaps in between causing the email to look unprofessional."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

KS

Kumar S.

CEO

> "Love the text and email remainders."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3478342)

SS

Scott S.

COO

> "customer support was terrible despite continuous complaints"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3702134)

HS

Hannah S.

Financial Coordinator

> "It has some good features, but I think the negative outweighs the positive."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3380667)

BF

Brittany F.

Manager of Global Patient Communications

> "blocking reminders so patient's don't receive out of date reminders because of the undependable sync, yet the blocks are..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2611279)

RF

Richard F.

Administrator

> "It works the few days that the scheduling system and SolutionReach are able to sync."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2808187)

AL

Alyssa L.

Brand Engagement Strategist

> "Some are very friendly but it takes a long time to get ahold of a case manager to fix the issue and half the time they don't..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

CH

Casey H.

optometric technician

> "We switched from Weave and have had no issues."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3243035)

AL

Alyssa L.

Brand Engagement Strategist

> "This software never wants to work and has strange bugs that their team refuses to fix."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

JF

Jeremy F.

Owner

> "I use SolutionReach to allow greater patient communication"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___2288402)

AL

Alyssa L.

Brand Engagement Strategist

> "Images never want to load, not Jpeg or png."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

KH

Kathleen H.

owner

> "The texting feature is useful and saves time."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2530372)

DS

Delonna S.

Office Manager

> "Great when we first signed up - Now its terrible"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___4523194)

JF

Jessica F.

Clinic Supervisor

> "Patient communication has never been so effective, smooth, and successful with using this product! "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2768296)

AL

Alyssa L.

Brand Engagement Strategist

> "I thought it was something I was doing wrong, called in to see how to fix it - only to be told that's how their software..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

[View Reviews](https://www.capterra.com/p/160916/Solutionreach/reviews/)

## User interface

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)

4.32 (166)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)

3.81 (236)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Phreesia

Top features

31/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Responses
-   Availability Management
-   Calendar Sync
-   Call Reminders
-   Confirmations/Reminders
-   Contact Database
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Electronic Payments
-   Email Reminders
-   Generative AI
-   HIPAA Compliant
-   Mobile Alerts
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Reminders
-   Real-Time Reporting
-   Real-Time Updates
-   Recurring Appointments
-   Reporting & Statistics
-   Rescheduling
-   Self Service Portal
-   SMS Messaging
-   SMS Reminders
-   Social Media Integration
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Communication
-   Website Integration

[See all features](https://www.capterra.com/p/131633/Phreesia/#features)

Solutionreach

30/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Responses
-   Availability Management
-   Calendar Sync
-   Call Reminders
-   Confirmations/Reminders
-   Contact Database
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Electronic Payments
-   Email Reminders
-   Generative AI
-   HIPAA Compliant
-   Mobile Alerts
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Reminders
-   Real-Time Reporting
-   Real-Time Updates
-   Recurring Appointments
-   Reporting & Statistics
-   Rescheduling
-   Self Service Portal
-   SMS Messaging
-   SMS Reminders
-   Social Media Integration
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Communication
-   Website Integration

[See all features](https://www.capterra.com/p/160916/Solutionreach/#features)

### Recognition

Phreesia is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Solutionreach

### Deployment & support

Phreesia

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Solutionreach

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Phreesia

-   By Phreesia
-   Located in United States
-   Founded in 2005

Solutionreach

-   By Solutionreach
-   Located in United States
-   Founded in 2001

## Popular Comparisons

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

vs

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4.3

Features

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4.4

Ease of Use

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[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

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[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

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4.4

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[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/153752-160916/Vagaro-vs-Solutionreach)

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

vs

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Contact vendor for pricing

Price

$0

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Features

4.3

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/131633-195467/Phreesia-vs-Care-Patron)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

vs

[Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/)

$329/month

Price

Contact vendor for pricing

3.8

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-160916/Weave-vs-Solutionreach)

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

3.8

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-131633/Tebra-vs-Phreesia)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

vs

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Price

$20/month

3.8

Features

4.7

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/160916-191978/Solutionreach-vs-Acuity-Scheduling)

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

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Contact vendor for pricing

Price

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4.3

Features

3.8

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/92269-131633/PatientNOW-vs-Phreesia)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

vs

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$19.99/month

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[View full comparison](https://www.capterra.com/compare/160916-268055/Solutionreach-vs-Goldie)

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131633-210524/Phreesia-vs-Practice-Mate)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

vs

[GoReminders](https://www.capterra.com/p/154785/GoReminders/)[4.83 (269)](https://www.capterra.com/p/154785/GoReminders/reviews/)

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Features

4.7

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[View full comparison](https://www.capterra.com/compare/154785-160916/GoReminders-vs-Solutionreach)