# Compare Phreesia vs Jane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Phreesia and Jane based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131633-178984/Phreesia-vs-Jane-App

---

# Phreesia vs Jane Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PhreesiaJane2/4 selected

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

[## Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

JE

JE

TC

Based on [166 reviews](#user-reviews)

Positive

141

Neutral

10

Negative

15

[## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [507 reviews](#user-reviews)

Positive

489

Neutral

11

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 17,260 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Not enough reviews

Feature ratings

Appointment Management

4.3

Online Booking

4.0

Calendar Management

2.9

Credit Card Processing

\--

Availability Management

2.0

74%Fit

Not enough reviews

Feature ratings

Appointment Management

4.8

Online Booking

4.8

Calendar Management

4.8

Credit Card Processing

\--

Availability Management

4.9

User satisfaction

User satisfaction

4.3

User reviews[166](https://www.capterra.com/p/131633/Phreesia/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.8

User reviews[507](https://www.capterra.com/p/178984/Jane-App/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$54Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Medical practices and health systems looking to streamline patient access, automate intake, reduce call volume and accelerate collections while improving the patient experience.

Best for

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

## User reviews

Pros & cons

JE

John E.

Director of Support Services

> "Phreesia has allowed us to automate our point of service/copayment collection workflow and increased the amount we..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943)

KG

Katherine G.

MD

> "I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

JE

John E.

Director of Support Services

> "I also appreciate the Appointment Accelerator feature that has helped us backfill up to 40% of our cancelled..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943)

DT

Diana T.

Clinical Office Manager

> "When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7090326)

TC

TIffany C.

Reception Manager

> "Phreesia helps us collect balances, copays, change insurance and get all required documents completed by patients..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485)

KG

Katherine G.

MD

> "Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

JR

Jennifer R.

Patient Services Coordinator

> "Also Phreesia is very helpful with showing if the patients insurance coverage is active or inactive and provides the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131)

LH

Leticia H.

Practice manager

> "implantation time , Phreesia had some sort of update which delayed out time line which then interfered with other..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6437506)

MN

Mario N.

Director of Operations

> "It allows us to focus more on providing quality care to our patients."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081)

RP

Ricardo P.

Practice Manager

> "At the end we actually didn't save any time of the assistants and front desk people and we are paying north of..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150)

JK

Jessica K.

Practice Manager

> "The system integrates with eCW EMR and cuts our office time in half, allowing to focus on other areas in the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204)

JR

Jennifer R.

Patient Services Coordinator

> "Currently we have some issues that we wish we could add to our Phreesia registrations such as Fall Risk and ..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131)

DR

Daphene R.

Office Manager

> "Phreesia support is always there to help and the services they provide make our jobs so much easier. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674)

KG

Katherine G.

MD

> "What kind of modern tech company does that these days?"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

MB

Michael B.

dermtologist

> "It's good that is integrates, but requires staff assistance for many older patients taking up valuable time"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6780454)

KA

Kelsey A.

MD

> "I have a 7 page word document of the number of cases/examples of errors that we submitted without resolve."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235)

DR

Daphene R.

Office Manager

> "Finally have new EMR ECW that interfaces and we still love it."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "One huge downside to it is the duplicate account/charts that self-scheduling allows."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

BH

Brooklyn H.

Practice Manager

> "Phreesia has not only increased our collection rates, but also allowed our parents to not have to wait in the lobby..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4882121)

RP

Ricardo P.

Practice Manager

> "No easy cancelation as they have this day practice of bad software companies"

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150)

MH

Mary H.

Director, Patient Access

> "Our patients are so familiar with the tool and it has become ingrained into many of our teams processes."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577)

AR

Allie R.

Director of Clinical Informatics

> "We have not had any bad experience that would cause me to not like any feature."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6550052)

JK

Joseph K.

SVP CRO

> "Phreesia offers a convenient and easy to use tool for patient registration and check-in. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138)

BF

Burcin F.

Physician

> "The system asks the patients to repeat a lot of stuff every visit."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655)

TG

Tara G.

IT Manager

> "Truly makes the job for our staff so much quicker and easier in all areas of their job."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

KS

Katie S.

Office Manager

> "so some features we have not coordinated with that transition a little unclear for maximum use."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744)

TC

TIffany C.

Reception Manager

> "Phreesia makes the check in process for staff very very easy and speeds up the process overall at the checkin window..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485)

RJ

Reena J.

MD

> "Very dissatisfied. When I told \[sensitive content hidden\] from Phreesia I no longer wanted to proceed in the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598)

KJ

Karla J.

Office Manager

> "We save so much staff time by doing insurance verification, appointment reminders, and financial tasks through..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5033290)

KA

Kelsey A.

MD

> "Customer support communication was a complete disaster."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235)

AV

Amanda V.

Revenue Operations Manager

> "To be able to utilize technology & have a software to make things more streamlined with the day to day check in..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886681)

RJ

Reena J.

MD

> "They were very slow in the implementation process. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598)

KB

Kaitlyn B.

Operations and Data Analyst

> "The text option is also a great tool. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678827)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "Phreesia's support team can be very impatient."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

YS

Yolanda S.

Managed Care Coordinator

> "the portability of the pads, making it easy to use in office. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6762434)

FR

Frankie R.

Practice manager

> "Not as easy company to work with by any means, more headaches than anything else."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4887420)

KS

Katie S.

Office Manager

> "Set up and maintenance is a breeze - monthly meeting with my rep keeps me updated on all options/updates/changes."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744)

VR

Verified Reviewer

Data Security Analyst

> "I have complained to office manager and physician repeatedly that I don't this my data to be used to show me..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

LG

Lauren G.

practice manager

> "It has so many features available, more than your standard."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6710669)

MT

Misty T.

Office Manager

> "That modmed will not let the clinical information integrate into the system"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619)

TG

Tara G.

IT Manager

> "Integration with our EHR was impressive."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

AE

Anjela E.

Clerical Supervisor

> "That some insurance companies choose not to participate, and that means we can not see E&B information"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4701823)

MN

Mario N.

Director of Operations

> "Phreesia has been an extremely valuable addition for our practice."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081)

ML

Meghan L.

Billing Manager

> "Patients complain about the amount of questions in our check in process. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4606432)

MH

Mary H.

Director, Patient Access

> "The support we receive from our customer success manager."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577)

LM

LeAnne M.

Business Office Manager

> "When a patient fills out their pre-visit info and they have a change of address, I do not like how it automatically..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038897)

MS

Mark S.

EMR Manager

> "The prompt response from our account rep and Phreesia support has been very good."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6342988)

VR

Verified Reviewer

Data Security Analyst

> "Very poor user experience due to the advertisements being shown to patients. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

SC

Shari C.

Practice Administrator

> "You can't ask for a better check in product"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6679792)

TD

Tiffany D.

Administrator

> "Phreesia has some great features but, the customer service aspect and limited functionality has made it tough to want..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

JK

Jessica K.

Practice Manager

> "Our set up was customized to fit the practice (telehealth only) and it has been working out great."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204)

CL

Carisa L.

Office Manager

> "We do have one common complaint among patients that the intake takes a long time but the information being requested..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911746)

BF

Burcin F.

Physician

> "I like the online booking system and customizable messaging."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655)

VR

Verified Reviewer

Data Security Analyst

> "The little income you are making this way is costing you satisfied users. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

SA

Sarah A.

Supervisor

> "Phreesia is always willing to look into ways to help improve our goals and make life easier for staff and patients."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886268)

CA

Casey A.

RCM Director

> "The only difficulties we found was integration."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4513067)

TL

Todd L.

CMIO

> "Excellent implementation team and training; excellent, easy to use product."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333403)

VR

Verified Reviewer

Data Security Analyst

> "The office is paying plenty of money so stop this invasive practice. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

NM

Natalie M.

Director Operations

> "Simple and smooth implementation."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6536349)

TD

Tiffany D.

Administrator

> "We have had a ticket open for a week now where one of my receptionists can not log into Phreesia. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

JK

Joseph K.

SVP CRO

> "Patient satisfaction is consistently positive."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138)

TD

Tiffany D.

Administrator

> "Often, there are patients who we need to text but can not if they aren't on the schedule."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

TG

Tara G.

IT Manager

> "You truly have a great team at Phreesia."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

CA

Claudia A.

Sr. Director of Business Operations

> "It doesn't support dental insurance verification."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929172)

AC

Andrew C.

Practice Administrator

> "The best part of Phreesia is there attention to the account from their customer support team."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6180835)

CZ

Cindy Z.

Director of Business & Technology

> "There have been times when the technical support was not as responsive as we would have liked to solve our issue."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911318)

MT

Misty T.

Office Manager

> "Phreesia makes check in easier, policies that need to be signed are done, Patient have to verify their address and..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619)

KP

Kenderia P.

Project Manager

> "As a business of mostly retirees, it wasn't a good option and we chose to cancel the process."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909)

JD

Justine D.

Practice Administrator

> "Phreesia also captures revenue swiftly and efficiently, and in one month we have seen a 6% increase in our Time of..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3689547)

CG

Camille G.

Practice Manager

> "Many of the smaller carriers are not compatable. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911325)

ML

Mandy L.

Superuser

> "Phreesia has been tremendous - it takes a large administrative load off of the front desk."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4892799)

JC

Jason C.

Practice Administrator

> "The only piece of the software I don't love is the general support line."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911353)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "I love being a part of the Beta program and providing feedback on their newest products."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

KC

Kelly C.

Administrative Coordinator

> "It's a little frustrating that something so important cannot be modified easily."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929254)

KC

Kimberly C.

Practice Administrator

> "We have increased our services with Phreesia to add patient and referral source self scheduling and connect"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4615315)

KP

Kenderia P.

Project Manager

> "Very challenging for them to "get it" and understand."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909)

TJ

Tami J.

Insurance Supervisor

> "I cannot say enough good things about Phreesia, as it has been a real time saver for our office."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4895565)

TD

Tiffany D.

Administrator

> "Also, I have not been happy with customer service. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

[View Reviews](https://www.capterra.com/p/131633/Phreesia/reviews/)

CW

Claire W.

Counseling Therapist

> "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

RK

Robert K.

CEO and chiropractor

> "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452)

JS

June S.

Founder and Director

> "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must be..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

Nicole L.

Physiotherapist

> "The biggest downside to working with Jane is the setting up of charting options."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MP

Maurice P.

Owner

> "Some features aren't implemented well, and there is a lot of customization needed to make the service workable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

GS

Gordie S.

Counsellor

> "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic to work..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

JS

Jesse S.

Clinical Director

> "It actually took our admin team a lot more work to handle bookings."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674)

LC

Lance C.

Solution Architect

> "Nice calendar view that allows you to book by appointment type or practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791)

VR

Verified Reviewer

Scribe specialist

> "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468)

Nicole L.

Physiotherapist

> "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being too..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

KR

Karen R.

Consultant

> "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they are..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057)

GS

Gordie S.

Counsellor

> "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

Kassidy K.

Chiropractor

> "Overall good it just couldn’t keep up with us after a certain weekly volume of patients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

SM

Stacey M.

Counsellor

> "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422)

JC

John C.

Director of Curriculum and Administrations

> "These two things are more concerning for bookkeeping and administration, and do not really impact the end user."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

KV

Krishna V.

Mental Health Clinician

> "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304)

AP

Andrea P.

Social Worker, Psychotherapist

> "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes without..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114)

Leana Y.

Senior Product Owner

> "I like how it can notify me by both email and SMS, and how you can send confirmations to customers."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467)

EM

EMMA M.

Physio

> "no AI integration that I have to pay more if I want the add on for invoicing"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621)

JS

June S.

Founder and Director

> "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

CA

Claudia A.

Psychotherapist

> "That I cannot see the client's number in the chart that has all the info about the clients appointment."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213)

AD

Andrew D.

Client

> "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work around..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

SH

Stefanie H.

Analyst

> "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698)

CM

Collin M.

Owner

> "The interface of Jane is easy to use, it allows for our unique pricing model without issues."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

JB

Jackie B.

Licensed Massage Therapist

> "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461)

Crystal C.

Operator Manager

> "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471)

JT

Jacob T.

Physical Therapist

> "Not being able to connect to an external exercise programmer other than Physitrack"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866)

MH

Maggie H.

Clinic Administrator

> "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134)

LD

Laura D.

Registered Massage Therapist

> "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086)

RH

Ramona H.

Clinic coordinator

> "The best feature is the “shared templates”."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

MG

Myles G.

Owner

> "It doesn't easily accommodate taking retainers on an account."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337)

JB

Jacqui B.

Owner

> "Use it as a client and it is really easy to set up and manage appointments and scheduling."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421)

CD

Colleen D.

mental health counselor

> "It created a lot of problems that customer service wasn't able to fix."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

HS

Homa S.

Owner and Practitioner

> "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

DO

Damien O.

Physical therapist

> "Lack of integration with billing software."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376)

SL

Sydney L.

Lactation Consultant

> "I use Jane for my lactation consulting practice and I generally like it quite a bit."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7073286)

RD

Rakesh D.

Physiotherapist

> "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360)

EH

Emma H.

Admin

> "Jane's customer support is the best of any software programs I've used within a business."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462)

JH

John H.

Physician

> "They just don't answer calls or return voicemails"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555)

VR

Verified Reviewer

Physical Therapist

> "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231)

CD

Colleen D.

mental health counselor

> "The site felt more complicated and less intuitive than other programs I have used."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

LG

Lucky G.

Director

> "Introducing new features continually to keep up with our needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845)

MEK

Mel Elizabeth K.

Owner

> "I find that my older family members sometimes have trouble with technology and this is no different."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816)

JC

John C.

Director of Curriculum and Administrations

> "We also appreciate the customer support and the consistent updates to the system, which include useful features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

AG

Asha G.

RMT

> "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576)

SK

Signe K.

Therapist

> "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

AR

Austin R.

DIrector

> "Some of the settings are cumbersome."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766)

Debbie C.

Counsellor

> "Each time I had a question they responded quickly, and even gave me a gift when I retired!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617)

PC

Peggy C.

AA

> "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

GD

Guillaume D.

Sales engineer

> "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting sales..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457)

CM

Collin M.

Owner

> "The customer service is what really takes them to the next level."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

TK

Taylor K.

Power Engineer

> "The search engine isn't the most user friendly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172)

LS

Lauren S.

Psychologist

> "I appreciate that they have direct billing functionality and online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6822964)

SS

Shantelle S.

Psychologist

> "The new video opening in a browser has caused problems for me and several clients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635)

DC

David C.

Owner

> "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617)

JH

Jennifer H.

Nutritionist

> "Too expensive for a single practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672)

RH

Ramona H.

Clinic coordinator

> "It makes managing a busy clinic easier."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

AG

Ashley G.

Owner/Athletic Therapist

> "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213)

SS

Stephanie S.

Registered Psychotherapist

> "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020)

KG

Kevin G.

Founder and Clinical Director, Registered Psychotherapist

> "The lack of a secure messaging tool is a big hole in the product and one that I am surprised has not been fixed yet."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4830643)

NA

Neudis A.

Registered Psychotherapist

> "Offers lots of features, keeps me organice and my team on the same page and processing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883)

KB

Kate B.

CEO

> "I also cannot believe there is not app to access the calendar from a mobile device."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "We have streamlined so many processes and saved money by having our EHR and CRM all in one."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

AT

Andrew T.

Chiropractor

> "There is a lot to customize but a few really annoying things that you can’t customize."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "All this for a very reasonable monthly fee based on the number of providers at the clinic!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MS

Michelle S.

Owner

> "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311)

CM

Collin M.

Owner

> "Excellent, we tried PTEverywhere and switched back because Jane app was that much better."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

SL

Sierra L.

Chiropractic physician

> "I don't even use the charting system unfortunately."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4866903)

Kassidy K.

Chiropractor

> "Can do most basic functions that you need and easy to implement quickly!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

VG

Valerie G.

Physical Therapist

> "The cost is a little high when you're starting a business"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804)

RK

Ross K.

Owner

> "Simple to use for our cash practice and I especially like the template library to see examples of what other practitioners are doing for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6663281)

TL

Tanya L.

Owner and Acupuncturist

> "Always double check the software cannot be trusted in the financial area."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

RM

Rachael M.

Registered Dietitian

> "The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different practitioners on..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6271470)

SB

Shawna B.

Doctor of Chiropractic

> "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706)

CW

Claire W.

Counseling Therapist

> "The interface is user-friendly and easy to learn, even for those new to EHR systems."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

MH

Mathew H.

Marketing Consultant

> "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what information is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453)

HS

Homa S.

Owner and Practitioner

> "Patients always complimented the interface with the reminders, receipts, scheduling, etc. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

EK

Elena K.

Student

> "There's a learning curve to it and it can be a bit hard to use at first."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6058978)

[View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/)

## User interface

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)

4.32 (166)

4.79 (507)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Phreesia

24/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/131633/Phreesia/#features)

Jane

Top features

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/178984/Jane-App/#features)

### Recognition

Phreesia is recognized as a top-rated tool in 3 Capterra Shortlist reports

Jane is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Phreesia

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Phreesia

-   By Phreesia
-   Located in United States
-   Founded in 2005

Jane

-   By Jane Software
-   Located in Canada
-   Founded in 2014

## Popular Comparisons

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

vs

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[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

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4.6

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4.6

4.6

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[View full comparison](https://www.capterra.com/compare/178984-268055/Jane-App-vs-Goldie)

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

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Contact vendor for pricing

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Features

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4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/131633-195467/Phreesia-vs-Care-Patron)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

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$54/month

Price

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4.6

Features

4.6

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/178984-253301/Jane-App-vs-Doctoralia-Pro)

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

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4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/129169-131633/Tebra-vs-Phreesia)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

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Features

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Ease of Use

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[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

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Price

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Features

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4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/92269-131633/PatientNOW-vs-Phreesia)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.4

4.4

Ease of Use

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[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

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