# Compare Phreesia vs Doctible 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Phreesia and Doctible based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131633-187669/Phreesia-vs-Doctible

---

# Phreesia vs Doctible Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PhreesiaDoctible2/4 selected

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

[Doctible](https://www.capterra.com/p/187669/Doctible/)[4.8 (265)](https://www.capterra.com/p/187669/Doctible/reviews/)

[## Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

JE

JE

DR

Based on [166 reviews](#user-reviews)

Positive

141

Neutral

10

Negative

15

[## Doctible](https://www.capterra.com/p/187669/Doctible/)[4.8 (265)](https://www.capterra.com/p/187669/Doctible/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

AF

NH

Based on [265 reviews](#user-reviews)

Positive

257

Neutral

3

Negative

5

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,752 reviews from patient engagement software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Feature ratings

HIPAA Compliant

4.9

Confirmations/Reminders

4.6

Messaging

4.5

Appointment Scheduling

4.3

Appointment Management

4.3

84%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Confirmations/Reminders

4.8

Messaging

4.8

Appointment Scheduling

4.4

Appointment Management

4.8

User satisfaction

User satisfaction

4.3

User reviews[166](https://www.capterra.com/p/131633/Phreesia/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.8

User reviews[265](https://www.capterra.com/p/187669/Doctible/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$249Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Medical practices and health systems looking to streamline patient access, automate intake, reduce call volume and accelerate collections while improving the patient experience.

Best for

We serve private practices and groups who are focused on providing a great patient experience while retaining their most loyal patients.

## User reviews

Pros & cons

JE

John E.

Director of Support Services

> "Phreesia has allowed us to automate our point of service/copayment collection workflow and increased the amount we..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943)

KG

Katherine G.

MD

> "I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

JE

John E.

Director of Support Services

> "I also appreciate the Appointment Accelerator feature that has helped us backfill up to 40% of our cancelled..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943)

DT

Diana T.

Clinical Office Manager

> "When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7090326)

DR

Daphene R.

Office Manager

> "Phreesia support is always there to help and the services they provide make our jobs so much easier. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674)

KG

Katherine G.

MD

> "Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

MB

Michael B.

dermtologist

> "It's good that is integrates, but requires staff assistance for many older patients taking up valuable time"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6780454)

LH

Leticia H.

Practice manager

> "implantation time , Phreesia had some sort of update which delayed out time line which then interfered with other..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6437506)

DR

Daphene R.

Office Manager

> "Finally have new EMR ECW that interfaces and we still love it."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674)

KA

Kelsey A.

MD

> "I have a 7 page word document of the number of cases/examples of errors that we submitted without resolve."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235)

TC

TIffany C.

Reception Manager

> "Phreesia helps us collect balances, copays, change insurance and get all required documents completed by patients..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485)

RP

Ricardo P.

Practice Manager

> "At the end we actually didn't save any time of the assistants and front desk people and we are paying north of..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150)

JR

Jennifer R.

Patient Services Coordinator

> "Also Phreesia is very helpful with showing if the patients insurance coverage is active or inactive and provides the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131)

JR

Jennifer R.

Patient Services Coordinator

> "Currently we have some issues that we wish we could add to our Phreesia registrations such as Fall Risk and ..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131)

MN

Mario N.

Director of Operations

> "It allows us to focus more on providing quality care to our patients."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081)

KG

Katherine G.

MD

> "What kind of modern tech company does that these days?"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951)

JK

Jessica K.

Practice Manager

> "The system integrates with eCW EMR and cuts our office time in half, allowing to focus on other areas in the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "One huge downside to it is the duplicate account/charts that self-scheduling allows."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

YS

Yolanda S.

Managed Care Coordinator

> "the portability of the pads, making it easy to use in office. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6762434)

KA

Kelsey A.

MD

> "Customer support communication was a complete disaster."

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235)

BH

Brooklyn H.

Practice Manager

> "Phreesia has not only increased our collection rates, but also allowed our parents to not have to wait in the lobby..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4882121)

RP

Ricardo P.

Practice Manager

> "No easy cancelation as they have this day practice of bad software companies"

[See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150)

MH

Mary H.

Director, Patient Access

> "Our patients are so familiar with the tool and it has become ingrained into many of our teams processes."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577)

AR

Allie R.

Director of Clinical Informatics

> "We have not had any bad experience that would cause me to not like any feature."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6550052)

JK

Joseph K.

SVP CRO

> "Phreesia offers a convenient and easy to use tool for patient registration and check-in. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138)

BF

Burcin F.

Physician

> "The system asks the patients to repeat a lot of stuff every visit."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655)

TG

Tara G.

IT Manager

> "Truly makes the job for our staff so much quicker and easier in all areas of their job."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

KS

Katie S.

Office Manager

> "so some features we have not coordinated with that transition a little unclear for maximum use."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744)

TC

TIffany C.

Reception Manager

> "Phreesia makes the check in process for staff very very easy and speeds up the process overall at the checkin window..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485)

RJ

Reena J.

MD

> "Very dissatisfied. When I told \[sensitive content hidden\] from Phreesia I no longer wanted to proceed in the..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598)

KJ

Karla J.

Office Manager

> "We save so much staff time by doing insurance verification, appointment reminders, and financial tasks through..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5033290)

RJ

Reena J.

MD

> "They were very slow in the implementation process. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598)

AV

Amanda V.

Revenue Operations Manager

> "To be able to utilize technology & have a software to make things more streamlined with the day to day check in..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886681)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "Phreesia's support team can be very impatient."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

KB

Kaitlyn B.

Operations and Data Analyst

> "The text option is also a great tool. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678827)

FR

Frankie R.

Practice manager

> "Not as easy company to work with by any means, more headaches than anything else."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4887420)

KS

Katie S.

Office Manager

> "Set up and maintenance is a breeze - monthly meeting with my rep keeps me updated on all options/updates/changes."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744)

VR

Verified Reviewer

Data Security Analyst

> "I have complained to office manager and physician repeatedly that I don't this my data to be used to show me..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

LG

Lauren G.

practice manager

> "It has so many features available, more than your standard."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6710669)

MT

Misty T.

Office Manager

> "That modmed will not let the clinical information integrate into the system"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619)

TG

Tara G.

IT Manager

> "Integration with our EHR was impressive."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

AE

Anjela E.

Clerical Supervisor

> "That some insurance companies choose not to participate, and that means we can not see E&B information"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4701823)

MN

Mario N.

Director of Operations

> "Phreesia has been an extremely valuable addition for our practice."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081)

ML

Meghan L.

Billing Manager

> "Patients complain about the amount of questions in our check in process. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4606432)

MH

Mary H.

Director, Patient Access

> "The support we receive from our customer success manager."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577)

LM

LeAnne M.

Business Office Manager

> "When a patient fills out their pre-visit info and they have a change of address, I do not like how it automatically..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038897)

MS

Mark S.

EMR Manager

> "The prompt response from our account rep and Phreesia support has been very good."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6342988)

VR

Verified Reviewer

Data Security Analyst

> "Very poor user experience due to the advertisements being shown to patients. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

SC

Shari C.

Practice Administrator

> "You can't ask for a better check in product"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6679792)

TD

Tiffany D.

Administrator

> "Phreesia has some great features but, the customer service aspect and limited functionality has made it tough to want..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

JK

Jessica K.

Practice Manager

> "Our set up was customized to fit the practice (telehealth only) and it has been working out great."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204)

CL

Carisa L.

Office Manager

> "We do have one common complaint among patients that the intake takes a long time but the information being requested..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911746)

BF

Burcin F.

Physician

> "I like the online booking system and customizable messaging."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655)

VR

Verified Reviewer

Data Security Analyst

> "The little income you are making this way is costing you satisfied users. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

SA

Sarah A.

Supervisor

> "Phreesia is always willing to look into ways to help improve our goals and make life easier for staff and patients."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886268)

CA

Casey A.

RCM Director

> "The only difficulties we found was integration."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4513067)

TL

Todd L.

CMIO

> "Excellent implementation team and training; excellent, easy to use product."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333403)

VR

Verified Reviewer

Data Security Analyst

> "The office is paying plenty of money so stop this invasive practice. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124)

NM

Natalie M.

Director Operations

> "Simple and smooth implementation."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6536349)

TD

Tiffany D.

Administrator

> "We have had a ticket open for a week now where one of my receptionists can not log into Phreesia. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

JK

Joseph K.

SVP CRO

> "Patient satisfaction is consistently positive."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138)

TD

Tiffany D.

Administrator

> "Often, there are patients who we need to text but can not if they aren't on the schedule."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

TG

Tara G.

IT Manager

> "You truly have a great team at Phreesia."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621)

CA

Claudia A.

Sr. Director of Business Operations

> "It doesn't support dental insurance verification."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929172)

AC

Andrew C.

Practice Administrator

> "The best part of Phreesia is there attention to the account from their customer support team."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6180835)

CZ

Cindy Z.

Director of Business & Technology

> "There have been times when the technical support was not as responsive as we would have liked to solve our issue."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911318)

MT

Misty T.

Office Manager

> "Phreesia makes check in easier, policies that need to be signed are done, Patient have to verify their address and..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619)

KP

Kenderia P.

Project Manager

> "As a business of mostly retirees, it wasn't a good option and we chose to cancel the process."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909)

JD

Justine D.

Practice Administrator

> "Phreesia also captures revenue swiftly and efficiently, and in one month we have seen a 6% increase in our Time of..."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3689547)

CG

Camille G.

Practice Manager

> "Many of the smaller carriers are not compatable. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911325)

ML

Mandy L.

Superuser

> "Phreesia has been tremendous - it takes a large administrative load off of the front desk."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4892799)

JC

Jason C.

Practice Administrator

> "The only piece of the software I don't love is the general support line."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911353)

SJ

Sarah J.

Registered Nurse/ Telehealth Coordinator / Office Lead

> "I love being a part of the Beta program and providing feedback on their newest products."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727)

KC

Kelly C.

Administrative Coordinator

> "It's a little frustrating that something so important cannot be modified easily."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929254)

KC

Kimberly C.

Practice Administrator

> "We have increased our services with Phreesia to add patient and referral source self scheduling and connect"

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4615315)

KP

Kenderia P.

Project Manager

> "Very challenging for them to "get it" and understand."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909)

TJ

Tami J.

Insurance Supervisor

> "I cannot say enough good things about Phreesia, as it has been a real time saver for our office."

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4895565)

TD

Tiffany D.

Administrator

> "Also, I have not been happy with customer service. "

[See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892)

[View Reviews](https://www.capterra.com/p/131633/Phreesia/reviews/)

AF

Annie F.

Office manager

> "I didn't have the ability to text before and this has saved me so much time."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___7045257)

SJ

Shawn J.

Office Manager

> "You cannot edit info easily or at all on certain situations."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___7046509)

NH

Nathan H.

Chiropractor

> "The two way texting and appointment reminder software are wonderful to use."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6840791)

CF

Carolyn F.

Office Manager

> "I feel that we should have had the ability to terminate the online forms portion of the contract due to the service issue and then..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547)

MT

Melissa T.

Administrator

> "Everything from office to patient communication, appointment reminders and notifications to forms and patient information is..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4868725)

MR

Mellissa R.

Office Manager

> "Not much I can say that I dislike; other than if a patient cancels or we cancel an appointment and it is the day of patients..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4921744)

TR

Tamara R.

Sales Manager

> "We’re extremely satisfied with their customer care and highly recommend them to any healthcare practice looking to elevate their..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405)

CF

Carolyn F.

Office Manager

> "We weren't able to open the files that were being completed by our patients."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547)

DH

Deena H.

OFFICE MANAGER

> "We use the Doctible for Reviews with have been a great in getting new patients to schedule with us and to improve our practice with..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4868201)

MA

Marianne A.

Asst. Office Manager

> "The group text feature has been having issues for a while."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4897563)

CF

Carolyn F.

Office Manager

> "One feature our office likes about Docitble is the ability to send links specific to our office locations."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547)

MM

Mark M.

chiropractor

> "Underwhelmed with entire experience."

[See full review](https://www.capterra.com/p/187669/Doctible/#SoftwareAdvice___6706694)

AN

Amy N.

Chiropractic Assistant

> "The best feature for us has been the texting - patients love it and it keeps the front desk staff free from more tedious/routine..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4829844)

VR

Verified Reviewer

Consumer Advocate

> "We yielded to their way too aggressive, over-the-top offer of trying their patient communicator system for 30 days, and by day 28..."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575)

KB

Kim B.

Office Manager

> "Most reviews were great, a couple weren't, but either way it gave us a chance to engage with the patients and try to improve when..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5014722)

JL

Julie L.

Office Manage

> "Not fair when they didn't hold up to their agreement to provide a service to our office. "

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___5081979)

TR

Tamara R.

Sales Manager

> "Their platform is intuitive and efficient, and the support team is absolutely brilliant."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405)

SD

Sonja D.

Practice Manager

> "We thought financially it made sense to leave because of this; however, both times we were highly disappointed and came back to..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4834712)

KC

Kristi C.

Finance and Insurance Coordinator

> "Navigation is key and the customizable templates allow us to effectively communicate with our patients quickly and effectively."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4884279)

HG

Holl G.

Office Manager

> "We had to turn down the amount patients were asked to review us!"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4801377)

MR

Mellissa R.

Office Manager

> "I love the sms feature more often than not you get a response from patients quicker than you would be able to actually speak with..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4921744)

CD

Crissy D.

Manager

> "I still have to do the work unless you pay more for automation."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4793486)

GC

Gilcher C.

Owner

> "Thanks to Doctible, our patients automatically get text messages after their visit making it easier than ever to share their..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4966381)

JL

Julie L.

Office Manage

> "They claim to have corrected this issue several times, but it keeps happening."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___5081979)

SR

Shelly R.

Office Manager

> "The best take away from using Doctible was the amount of reviews generated and posted directly to Google not through a third party."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4879906)

VR

Verified Reviewer

Consumer Advocate

> "Like I mentioned above, getting ahold of anyone directly was futile and it took two days from the time we encountered this glitch..."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575)

MK

Maria K.

Dental Hygiene

> "They also helped make the reviews available on our website (Google and non Google reviewers) so all future patients could see them...."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4864292)

MH

Misty H.

Financial Coordinator

> "At this time I do not have any feature that I don't like."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5000855)

MI

Maryclaire I.

Office Manager

> "Doctible connects our clinic with our patients on a daily basis. If communication is the key, you want to use Doctible."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4778103)

CL

Cynthia L.

Co owner

> "You can’t afford NOT to!!!"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5034010)

RA

Riad A.

Practice Manager

> "Doctible offers a low barrier-to-entry entry option; utilizing patient feedback to generate interest and awareness."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4936805)

AY

Amor Y.

Clinical Administrator

> "It doesn't seem to be able to fully integrate with the Dentrix."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4455018)

KL

Katie L.

Office Manager

> "It is nice that the patient can determine what platform they would like to review us on: Google, Facebook, or Internal are the..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4801162)

TC

Taylor C.

Office Manager

> "Some patients accidentally opt out and still want to be messaged."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4643891)

FZ

Fanrui Z.

Dentist

> "It's great, our patients love the appt reminders and being able to communicate with the office via text message."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6046812)

VR

Verified Reviewer

Consumer Advocate

> "If I could I would give this company 0 stars."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575)

TR

Tamara R.

Sales Manager

> "Doctible has been a game-changer for our practice!"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405)

MC

Michele C.

Practice Owner

> "Doctible has no true integration and cannot read any aspect of a schedule and will send requests to any name on the schedule..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

NG

Natacha G.

office manager

> "We are able to send treatment contracts to each of our patients safely and securely."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4955124)

MC

Michele C.

Practice Owner

> "They are unable to read an existing schedule and will send review requests to patients with unconfirmed appointments and to..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

CP

Cindy P.

Patient Care Coordinator

> "Doctible is a highly effective practice building tool that integrates well with our practice management software. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4936005)

AM

Alexander M.

Owner

> "I was promised that they would add additional platform to the review generator within two weeks I have been with them two month and..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2441198)

TH

Tyler H.

Chiropractor

> "Increasing the Google reviews has allowed us to reduce our marketing budget in other areas"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4804481)

JL

Jordan L.

Optometric Technician

> "I have been working with the software for a short time (a few months) at this point the only drawback I see is the inability to..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2278930)

AN

Amy N.

Chiropractic Assistant

> "It is also very useful to be able to send mass texts in the event of office closures."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4829844)

Patty M.

Practice Administrator

> "The interface with MediTouch didn't pull the phone numbers in the correct order. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2236247)

GC

Gilcher C.

Owner

> "Doctible has made it easy for our office to reach out to patients to learn more about their experiences at our office."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4966381)

EH

Emiliea H.

Office administrator

> "Not being able to see email results like you would for a constant contact campaign."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2231641)

MA

Marianne A.

Asst. Office Manager

> "Uses our office number, patients can reply to our texts, & it's very user friendly."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4897563)

RR

Rosita R.

Dentist

> "Don't sign contract until you know that they are not fully integrated with Dentrix. "

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___2735647)

AH

April H.

Office Manager

> "I like that Doctible offers more characters for you to type our patients."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4950674)

MC

Michele C.

Practice Owner

> "Additionally, their campaign feature is lacking in its capabilities. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

JJ

Julianne J.

Operations Manager

> "Doctible has allowed our google reviews to increase dramatically compared to pre-doctible."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4910524)

RT

Ron T.

Office Manager

> "The fact that we cannot customize emails."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2233454)

KW

Kate W.

Practice Administrator

> "It really helps us spend more time on patient care and less time with reminder calls."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4944426)

AM

Alexander M.

Owner

> "A lot features missing not a good fit for money they charge"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2441198)

SP

Sara P.

Marketing Coordinator and Office Admin

> "We only use it for the review system and has helped our office get true genuine reviews"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4962798)

RR

Rosita R.

Dentist

> "Once they get you signed up, you are persona non grata to them, off to the next victim. "

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___2735647)

LL

Lauren L.

Insurance Coordinator

> "We receive many google reviews without having to manually reach out to patients, which is great"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4963863)

AG

Amy G.

Office Manager

> "It doesn’t have all the features we would prefer.. yet"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2239574)

AF

Ali F.

Doctor

> "Getting patient reviews online which helps getting patients"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4791698)

MC

Michele C.

Practice Owner

> "This was an untruth. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

[View Reviews](https://www.capterra.com/p/187669/Doctible/reviews/)

## User interface

[Phreesia](https://www.capterra.com/p/131633/Phreesia/)

4.32 (166)

[Doctible](https://www.capterra.com/p/187669/Doctible/)

4.80 (265)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Phreesia

Top features

28/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Calendar Management
-   Campaign Management
-   Care Plan Management
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Reports
-   Electronic Payments
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medication History
-   Messaging
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Multi-Location
-   Onboarding
-   Online Refills
-   Patient Education
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Questionnaires
-   Patient Records Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/131633/Phreesia/#features)

Doctible

20/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Calendar Management
-   Campaign Management
-   Care Plan Management
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Reports
-   Electronic Payments
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medication History
-   Messaging
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Multi-Location
-   Onboarding
-   Online Refills
-   Patient Education
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Questionnaires
-   Patient Records Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/187669/Doctible/#features)

### Recognition

No recognitions have been awarded to Phreesia

No recognitions have been awarded to Doctible

### Deployment & support

Phreesia

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Doctible

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Phreesia

-   By Phreesia
-   Located in United States
-   Founded in 2005

Doctible

-   By Doctible
-   Located in United States
-   Founded in

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