# WordPress Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WordPress Software - reviews, pricing plans, popular comparisons to other Website Builder products and more.

Source: https://www.capterra.com/compare/131687-200984/WordPress-vs-Zyro

---

# 

 WordPress Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WordPress

## What is WordPress?

Open source software that is free to use for creating blogs and websites.

## What is WordPress used for?

[Website Builder](https://www.capterra.com/website-builder-software/)[Blog](https://www.capterra.com/blog-software/)[Content Management](https://www.capterra.com/content-management-software/)

Overall rating

Based on 14,967 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

1%

Pros & cons

Versatile blogging platform

Flexible website content control

Frequent glitches and conflicts

Vulnerability to security threats

Starting price

$9

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for WordPress?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://automattic.com&name=WordPress)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WordPress

4.6 (14,967)

VS.

[4.6 (905)](https://www.capterra.com/p/169468/Elementor/reviews/)

Starting Price

$9

Flat Rate, Per Month

Starting Price

$11.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (14,902)

Ease Of Use

4.5 (10,543)

Value For Money

4.6 (11,150)

Value For Money

4.5 (8,346)

Customer Service

4.1 (9,926)

Customer Service

4.2 (7,505)

## WordPress alternatives

[4.3 (141)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,596)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169007/Wix/)

Highest Rated

[ClickSites](https://www.capterra.com/p/10024383/ClickSites/)

[4.9 (409)](https://www.capterra.com/p/10024383/ClickSites/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10024383/ClickSites/)

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[4.5 (3,380)](https://www.capterra.com/p/143461/Squarespace/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143461/Squarespace/)

[View all alternatives](https://www.capterra.com/p/131687/WordPress/alternatives/)

## Who uses WordPress?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Versatile blogging platform

95% positive reviews out of 3164

Reviewers feel blogging offers customizable templates, plugins, and user-friendly tools for building and managing blogs efficiently.

Jatin K

website designer, 11 - 50 employees.

"My overall experience with WordPress is excellent because it helps me a lot in managing my content and starting my blogging website journey. before that I have zero knowledge of website designing."

Frequent glitches and conflicts

74% negative reviews out of 1252

Most reviewers describe bugs and issues with plugin conflicts, theme errors, and unreliable updates causing site instability.

Aroob A

Web Developer, 11 - 50 employees.

"Sometimes when the site crashes, wordpress doesn't show the exact error that is causing it."

Flexible website content control

95% positive reviews out of 986

Reviewers appreciate content management for enabling easy creation, organization, and publishing of diverse website materials.

Dean H

Brakes, 501 - 1,000 employees.

"I know WordPress is used for more than a half of all websites over the internet and this is because is a very powerful content management system and very versatile."

Vulnerability to security threats

74% negative reviews out of 1216

Most users comment security and access control concerns stem from plugin flaws, frequent updates, and exposure to hacking.

Martin D

Managing Director, 2 - 10 employees.

"Also even with what i felt was enough security, I somehow got hacked and eventually the website got consumed with so many fake pages i had to close it down and chose Wix."

Streamlined client website management

95% positive reviews out of 588

Reviewers indicate client support allows clients to easily update, manage, and customize their sites without technical expertise.

Kennedy K

freelancer, 1 employee.

"it has been the best when especially customizing websites to clients and my website"

Website speed and plugin bloat

77% negative reviews out of 761

Most users report performance and speed issues arise from excessive plugins, heavy themes, and complex site configurations.

Brittney B

Marketing Project Coordinator, 51 - 200 employees.

"Depending on how many plugins you install and the complexity of your site, WordPress can become resource-intensive, causing slow load times."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Website Management

4.6 (860)

67.67% of 860 reviewers that rated this feature as important or highly important

WordPress gives you a flexible, user-friendly way to manage all aspects of your website, from content updates to plugin integration and security. Reviewers appreciate its intuitive dashboard, broad plugin ecosystem, and ease of use for both beginners and developers.

Landing Pages/Web Forms

4.5 (634)

51.26% of 634 reviewers that rated this feature as important or highly important

WordPress offers versatile options for building landing pages and web forms using plugins like Elementor, WPForms, and Contact Form 7. Reviewers appreciate the flexibility, integration with tools like MailChimp, and ease of creating forms without coding.

Real Time Editing

4.5 (632)

62.18% of 632 reviewers that rated this feature as important or highly important

With this capability, you can instantly see changes as you edit content or design, streamlining updates and collaboration. Users think real-time editing saves time, boosts productivity, and makes teamwork easier, especially with tools like Elementor and Gutenberg.

SEO Management

4.4 (601)

62.90% of 601 reviewers that rated this feature as important or highly important

WordPress offers robust SEO management through plugins like Yoast and Rank Math, letting you optimize content, URLs, and metadata. Reviewers highlight the ease of improving search rankings, though some find the abundance of options overwhelming for beginners.

Customizable Templates

4.4 (515)

66.60% of 515 reviewers that rated this feature as important or highly important

It helps you tailor your website’s look with a vast library of customizable templates, supporting both beginners and advanced users. Reviewers appreciate the variety, ease of branding, and ability to modify layouts, though some mention a learning curve for complex customizations.

Access Controls/Permissions

4.5 (1,258)

57.79% of 1258 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

WordPress 60 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Supports audio files

Automatic update of information / software

Organize and group data or items based on various criteria

Provides a channel for team members to share media files, communicate, and work together

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Digitally share pre-made materials and self-created content with others

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

It helps you tailor your website’s look with a vast library of customizable templates, supporting both beginners and advanced users. Reviewers appreciate the variety, ease of branding, and ability to modify layouts, though some mention a learning curve for complex customizations.

Import and export data to and from software applications

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Search for specific words or phrases within a document or database

Edit, touch up, and convert images for publishing

Store and manage images

WordPress offers versatile options for building landing pages and web forms using plugins like Elementor, WPForms, and Contact Form 7. Reviewers appreciate the flexibility, integration with tools like MailChimp, and ease of creating forms without coding.

Configure publication's layout before publishing

For magazine publishers

Collection of images, videos and other digital content that can be used

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Supports various file formats

For newsletter publishers

Used by newspaper publishers

Add tools to web pages to handle online bookings

Includes functionalities for creating custom eCommerce websites

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

With this capability, you can instantly see changes as you edit content or design, streamlining updates and collaboration. Users think real-time editing saves time, boosts productivity, and makes teamwork easier, especially with tools like Elementor and Gutenberg.

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

WordPress offers robust SEO management through plugins like Yoast and Rank Math, letting you optimize content, URLs, and metadata. Reviewers highlight the ease of improving search rankings, though some find the abundance of options overwhelming for beginners.

Checkout of online store

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Process of managing customer subscription lifecycle for a recurring service or a product

Create and manage surveys

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Edit text as needed

Track revisions and updates made to files and navigate between different versions

Supports various video file formats

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Publishing and managing websites across the internet.

WordPress gives you a flexible, user-friendly way to manage all aspects of your website, from content updates to plugin integration and security. Reviewers appreciate its intuitive dashboard, broad plugin ecosystem, and ease of use for both beginners and developers.

An extended application or connector that enables users to perform additional services with their current set of tools

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.5 (14,878)

4.5

Based on 14,878 reviews

## Pricing

Value for money

4.6 (11150)

Free Trial

[View pricing plan details](https://www.capterra.com/p/131687/WordPress/pricing/)

Basic

$9.00

Flat Rate,Per Month

Value for money

4.6 (11,150)

4.6

Based on 11,150 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (9926)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (9,926)

4.1

Based on 9,926 reviews

## User reviews

Overall rating

4.6

Based on 14,967 reviews

Filter by rating

5(9501)

4(4497)

3(833)

2(105)

1(31)

Mentioned topic

Sorted by most recent

LT

Layla T.

Blogger

Writing and Editing

### "Great for Website Building"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 29, 2026

Pros

Love Wordpress for website building. Templates are customizable and beginner-friendly, making it easy to create a professional website or portfolio. I've used the platform for over 8 years for various websites and portfolios and continue to love it.

Cons

You now have to pay to see where your traffic comes from and the free version has become more limited.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Emmanuel K.

Sr. Business Administrator

Automotive

### "Good Platform To Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 24, 2026

Great product, easy to use, good value and does have good integrations with very useful tools. They make a goo product that can be used with people ay any level of experience.

Pros

Word press makes things simple and easy. They provide some solid tools that make it understandable. Cost is also quite good.

Cons

It has a lot of add-ons that could get a little overwhelming or make you think you need all these additional things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Keith T.

Managing Partner

Consumer Goods

### "Wordpress - Our Sales Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 19, 2026

We continue to see good to excellent performance and customer comments have been positive with the exception of how page layout is vertical (scroll) and lengthy.

Pros

Wordpress continues to provide good service, automatic updates and flawless up-time performance and reports.

Cons

Templates are not as flexible or modern looking as we would like. To move from one template to another seems cumbersome and time consuming.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reasons for choosing WordPress

I have tried the Godaddy site builder and it did not provide the flexibility we needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Marketing and Advertising

### "Affordable, Flexible, and SEO-Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

As the owner of a marketing agency, I’ve worked with a variety of website platforms for our clients. We feel very comfortable working with WordPress. Its always being easy to use, easy to control to perform SEO, and we like the variety of customization options. Our experience has been great.

Pros

What I like the most about WordPress and why we recommend it to most of our clients is its affordability compared to other platforms, and also because it is incredibly user-friendly and offers great quality and functionality.

Cons

When we are changing the fonts and their sizes, sometimes and for some reason, the text doesn't pick up the font size and it doesn't appear visible, which force us to do it manually and try to guess the same size that was used before. Its something minor, but if this could be fixed that would be great.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Because the yearly plan is more affordable than Shopify.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stephanie W.

Owner

Consumer Services

### "Too complicated for a first time user. "

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

March 18, 2026

Great software, but complicated and overwhelming for someone who is new to website design. It has many great features but I found that there were additional hidden fees for many of them.

Pros

WordPress had exhaustive features for website building and design. The customer support was good and overall good value for money.

Cons

I found the software very complex and ultimately it didn't work out for me as it was too overwhelming for my first time building a website.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

The other one was too complicated and i couldn't figure it out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AZ

Andrew Z.

OperationsManager

Furniture

### "The Classic is still the best"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 12, 2026

Wordpress has allowed me to create and update a wonderful website for my company. The plug-ins alone provide anything you can of to really make your website shine and serve any purpose that you can imagine. When learning how to use Wordpress, just remember to stick to it and lean on the broader community to help support you.

Pros

Wordpress is a well priced and feature rich suite for website design and page editing. It has been a trusted name in web design for many years and is so widely used, that it's almost synonymous with web creation. Wordpress has a bit of a learning curve compared to some of its competitor, but that curve lends itself to being far more powerful. There is a huge community dedicated to web design and template creation to support you when you need help.

Cons

Official customer support isn't as dedicated as the forums and industry-led community itself. Wordpress isn't designed for beginners. If you're going to learn this powerful tool, you need to put the time in.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reasons for choosing WordPress

Wordpress is more customizable and feature rich.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Paralegal

Legal Services

### "Best Website Creation Website"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2026

I love Wordpress have been using it for several years. It’s easy to create and update your page and they have so many creative solutions to make your website how you want.

Pros

I love how easy it is to customize your website and allow you to make add ins and help you make your website flow smoothly.

Cons

I don’t have much negative to say about Wordpress. If you want to have a more complicated website you will need to put more time and effort to create your website.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Patrick S.

Director of Finance and Creative Director

Consumer Goods

### "Wordpress - The most used software in my daily routine"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 7, 2026

I have been using wordpress for years, starting back in the day of name.wordpress.com to buuld your owne personal page. My websites have ecommerce embedded with payment solutions that I can manage myself. Plus for my personal sites, I can have a lot of fun creating different designs and add-ons.

Pros

Ease of use. I can get a simple page up and running in literally minutes, and an ecommecre site in under an hour. Beyond that, the templates and add-ons make it possible to design really great looking, functional websites across multiple industries.

Cons

Free plug ins. Most plugins have the danger of being hacked, especially if not updated. People...it's free for a reason. Purchase the upgrade!

Alternatives considered

[Joomla](https://www.capterra.com/p/161648/Joomla/)

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reasons for choosing WordPress

Better options, pricing, ease of use, available plug-ins, good for migration to new servers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Web Designer

Marketing and Advertising

### "One of the best wWebsite CMS out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 6, 2026

I've used WordPress to build websites for years and have no plans to stop. Good visual builders layer over it seamlessly.

Pros

I like how versatile the CMS is. There's also so many different software that can integrate with WordPress now.

Cons

Not a complaint, but one of the challenges with WordPress if you don't setup things correctly can be website security.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Sam K.

Projects manager

Food Production

### "Essy to understand and easy to use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2026

I got on really well with WordPress as someone who used it for our online ordering system every day. It was simple and customers rarely had an issue placing their orders. I would use it again.

Pros

WordPress was our website host when i first began to be involved with the back end of the website. It was simple and worked for us as a website/ webshop. Orders were easy to understand and could be quickly categorised or actioned. Pictures and updates of products were simple to action. We did not have outside IT support at this time so all issues were fixed by the WordPress team themselves.

Cons

Although simple and user friendly, we were limited in what we could do using WordPress as our host. This was not an issue or even apparant until we wanted to redesign our website so was not an issue at the time of using it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/131687/WordPress/reviews/)

Popular comparisons

[Wix vs WordPress](https://www.capterra.com/compare/131687-169007/WordPress-vs-Wix)[ClickSites vs WordPress](https://www.capterra.com/compare/131687-10024383/WordPress-vs-ClickSites)[Squarespace vs WordPress](https://www.capterra.com/compare/131687-143461/WordPress-vs-Squarespace)[Pixpa vs WordPress](https://www.capterra.com/compare/131687-152263/WordPress-vs-Pixpa)[Webnode vs WordPress](https://www.capterra.com/compare/131687-167799/WordPress-vs-Webnode)[Divi vs WordPress](https://www.capterra.com/compare/131687-201958/WordPress-vs-Divi)[Elementor vs WordPress](https://www.capterra.com/compare/131687-169468/WordPress-vs-Elementor)[Joomla vs WordPress](https://www.capterra.com/compare/131687-161648/WordPress-vs-Joomla)

[Weebly vs WordPress](https://www.capterra.com/compare/131687-246168/WordPress-vs-Weebly)[GoDaddy Website Builder vs WordPress](https://www.capterra.com/compare/131687-182500/WordPress-vs-GoDaddy-Website-Builder)[Systeme.io vs WordPress](https://www.capterra.com/compare/131687-198994/WordPress-vs-Systeme)[Suncel vs WordPress](https://www.capterra.com/compare/131687-275259/WordPress-vs-Suncel)[Webflow vs WordPress](https://www.capterra.com/compare/131687-136159/WordPress-vs-Webflow)[Flipsnack vs WordPress](https://www.capterra.com/compare/131687-176854/WordPress-vs-Flipsnack)[Contentful vs WordPress](https://www.capterra.com/compare/131687-134266/WordPress-vs-Contentful) 

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