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Reward management solution for small and medium-sized enterprises which helps with customer loyalty programs.
We are targeting mid-sized firms and large businesses looking to implement and automate reward programs at scale.
This is an easy to use program with great support. I have always had immediate help on issues and the updates on server issues etc on the home page are helpful.
We were working with boxes and boxes of frequent buyer cards, which were by far the worst part of our jobs.
Pros: Ease of use, quick and efficient, plenty of features for tracking etc., great customer service, good value, accepted by all our vendors.
Clients not knowing which brand they use, or which name it was under, or both...or the card just being mis-filed, spending minutes just looking for a single card could be sooo frustrating.
All of our store chains are listed so people can buy at any location and still get credit for their purchase. It is a fantastic program and saves us a lot of time.
Cons: not able to really delete entries that were made in error, instead they are "hidden.
Speeds up our checkout process while maintaining the organization of the loyalty programs for different customers.
You just need to pay attention to details. We had our staff use the buddy system for a while so that mistakes were very limited until everyone had a good understanding of the system.
XOXO day help ease of rolling out rewards and discounts for the employees in terms of gift cards.
We should have to regenerate coupon code, in case we lost the previous one or can see it under our profile.
In the times of WFH Plum is a good way to motivate team for the good work, it gives the flexibility to choose how you would like to consume the rewards.
I only has the issue as i used a wrong link and was not able to figure it out.
Very good solution for rewarding which has great potential if this can cater requirements of organizations.
It seems to be quite confusing to new recipients. Maybe more explanation to new users.
My overall experience was very great and positive because of their fast and proactive actions to their customer and users. I would say that this site deserves a very good ratings.
Initially I had a problem of using xoxoday. I called the customer service desk and got the inputs how to use.
Pet Food Frequent Buyer Program
Xoxoday
Top FeaturesPet Food Frequent Buyer Program
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