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Reward management solution for small and medium-sized enterprises which helps with customer loyalty programs.
Coffee shops, restaurants, bars, gyms, fitness centers, hair salons, massage parlors, nail salons, and more.
This is an easy to use program with great support. I have always had immediate help on issues and the updates on server issues etc on the home page are helpful.
We were working with boxes and boxes of frequent buyer cards, which were by far the worst part of our jobs.
Pros: Ease of use, quick and efficient, plenty of features for tracking etc., great customer service, good value, accepted by all our vendors.
Clients not knowing which brand they use, or which name it was under, or both...or the card just being mis-filed, spending minutes just looking for a single card could be sooo frustrating.
All of our store chains are listed so people can buy at any location and still get credit for their purchase. It is a fantastic program and saves us a lot of time.
Cons: not able to really delete entries that were made in error, instead they are "hidden.
Speeds up our checkout process while maintaining the organization of the loyalty programs for different customers.
You just need to pay attention to details. We had our staff use the buddy system for a while so that mistakes were very limited until everyone had a good understanding of the system.
I love how easy it is for clients to sign up and keep track of their own rewards. Another GREAT feature is how all of our info and social media is linked up to the card.
I should not have to send a video or instructional card which I am currently having to do to new customers. The link alone left most confused and only enrolled, not installed.
I love the way it is digital so it's on your phone and it helps my customers to be able to keep track of the items that they purchase and to receive their awards for those ones that they purchase.
Once clients booked their appointments, they are unable to add or take out any items. They have to cancel the appointment completely and rebook with the changes they have made.
Loopy Loyalty is a fantastic and cost effective digital version of the traditional stamp cards.
When you change the core settings you would lose most of customer details on the UI, worst you cannot revert the settings back to its original UI.
I love that it looks very professional and is something new for our customers to get excited about. It has been an exciting and inexpensive way for us to increase sales.
And using and configuring the beacons are confusing.
Pet Food Frequent Buyer Program
Loopy Loyalty
Top FeaturesPet Food Frequent Buyer Program
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Loopy Loyalty
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