# Compare Paystand vs PayPal 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paystand and PayPal based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131733-207944/PayStand-vs-PayPal

---

# Paystand vs PayPal Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaystandPayPal2/4 selected

[Paystand](https://www.capterra.com/p/131733/PayStand/)[4.3 (78)](https://www.capterra.com/p/131733/PayStand/reviews/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/)

[## Paystand](https://www.capterra.com/p/131733/PayStand/)[4.3 (78)](https://www.capterra.com/p/131733/PayStand/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [78 reviews](#user-reviews)

Positive

66

Neutral

5

Negative

7

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,408 reviews](#user-reviews)

Positive

24,820

Neutral

1,064

Negative

524

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## Summary

* * *

Key features rated by users

Features selected based on 23,179 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

\--

Online Payments

4.1

Payment Fraud Prevention

\--

Debit/Credit Card Processing

4.2

Expense Tracking

NA

100%Fit

High performer

Feature ratings

Data Security

4.6

Online Payments

4.7

Payment Fraud Prevention

4.5

Debit/Credit Card Processing

4.5

Expense Tracking

3.9

User satisfaction

User satisfaction

4.3

User reviews[78](https://www.capterra.com/p/131733/PayStand/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.3

Customer support

4.2

User satisfaction

4.6

User reviews[26,408](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Medium to enterprise level organizations that want the ability to pay no transaction fees, to enable multiple payment methods, and to have a branded checkout experience to pass onto their customer

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## User reviews

Pros & cons

SC

Shreyans C.

Operations Executive

> "It involves zero-fee payment processing, diverse payment options like ACH and e Check, fast time to cash, seamless integration with..."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6665933)

JS

Jennifer S.

Collections Manager

> "After working to implement Paystand for almost a year (due to the lack of response and follow-up on the Paystand side - this should have..."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4851746)

MO

Martins O.

Manager

> "Efficient payment processing, automated invoicing, and real-time cash flow tracking made managing finances straightforward."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6702658)

JS

Jennifer S.

Collections Manager

> "Getting support is challenging as well - I have an "Account Manager" and she is not very responsive or helpful. When working with the..."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4851746)

Manika T.

Senior HR Executive

> "Using Paystand for my business transaction, i appreciate its zero transaction fees model, so its reduces our processing cost."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6671669)

LG

Luke G.

Customer Service

> "Credit card fee doesn't show on customer invoice, leading to questions when the invoice amount is different to the credit card charge."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4850425)

SV

Sunday V.

chief executive officer

> "I had a situation one day, a customer bought some groceries from my store and made a payment with his card, he got debited but the money..."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6683726)

LP

Lucas P.

CFO

> "The fixed cost to access the platform is higher than the competitors, also the time to clear the ACH charges takes 7 business days..."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4870701)

SC

Shreyans C.

Operations Executive

> "The product is built with the intention of making it very easy to use and thus can streamline payments, invoices, and collections."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6665933)

JS

Jennifer S.

Collections Manager

> "We have to keep our old way of running electronic payments due to all the ways that Paystand continues to fail us as a complete solution..."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4851746)

NS

Nathan S.

CFO

> "It allowed recurring and scheduled payments as well as ACH, and the product met all of those needs and wants for us."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6186503)

NS

Nathan S.

CFO

> "This siphoned deposits for a 2-3 weeks before the bank account was reconciled and resulted in a significant loss to our business."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6186503)

TG

Tiffany G.

Sole proprietor

> "I truly love that it uses blockchain to eliminate processing fees, so thats a big help. And i love how easy this program is to use its a..."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6693831)

TK

Taylor K.

Engineer

> "The costumer service for support staff isn't the greatest."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6670327)

PB

Pat B.

Senior Accounting Analyst

> "I also like that Paystand does the transfer on the system, and you can see each individual fee on the customer deposits."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4863589)

NS

Nathan S.

CFO

> "Finally, we terminated the account and they didn't pay us the funds for our last deposit and attribute it to a previous error in..."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6186503)

CC

Christine C.

Finance

> "Paystand customer service has been exceptional, they work tirelessly to help us sort out inconstancies with their disbursement reports..."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4863723)

NS

Nathan S.

CFO

> "We were unfortunately fraud victims and there were very few basic software and account management security controls in place that should..."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6186503)

MO

Madeline O.

Owner

> "Making doing business easier for not only the business owner but also your client."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6677063)

JYOTIRMOY D.

Accounts Assistant

> "Nothing much to dislike here, except the loading time that might bother some people"

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6691607)

VR

Verified Reviewer

System Admin

> "The ability to capture a a percentage of credit card fee's has helped us tackle that obstacle with ease."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4850424)

JS

Jennifer S.

Collections Manager

> "I have a lot of clients whose card will not run on your platform since their bank is flagging them as suspicious activity."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4851746)

XL

Xiang L.

Director

> "The tool is very easy to use and maintain for the payment processes to multiple vendors"

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6489640)

NS

Nathan S.

CFO

> "Every user complained how slow the software was, for processing payments, for reporting and customer management."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6186503)

PB

Pat B.

Senior Accounting Analyst

> "I like the ability to send a link for either one invoice, or the statement. "

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4863589)

SV

Sunday V.

chief executive officer

> "the there is no response coming forth as regards to the situation at hand."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6683726)

SD

Shannen D.

Owner

> "I like the user friendly app and the navigation system they use"

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6665175)

TI

Tim I.

President

> "What we like least about Paystand is that it cannot accept electronic payments from other systems."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4850521)

MS

Mark S.

Sales Rep

> "I like how I can email my customers an order proposal & they can pay online."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4850776)

MS

Mark S.

Sales Rep

> "Sometimes it takes a while for payment to post, delaying approving my sales order."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4850776)

TK

Taylor K.

Engineer

> "I like how many possibilities Paystand gives you."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6670327)

NS

Nathan S.

CFO

> "You're right there needs to be more controls. But it is your fault since it was performed by a valid user login and we aren't going to..."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6186503)

MO

Madeline O.

Owner

> "It was so easy to collect payments from clients."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6677063)

ET

Emilie T.

Sales

> "Sometimes there are glitches which cause a problem for payment processing"

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4856649)

MO

Martins O.

Manager

> "Easy online payment processing"

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6702658)

ML

Mark L.

CFO

> "Implementation was more challenging than expected with both CC processing and Lockbox."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4863560)

CC

Christine C.

Finance

> "They are willing to create and improve existing processes to support payment processing business."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4863723)

EC

Emma C.

AR

> "The lack of customization in the customer check out."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4850620)

JYOTIRMOY D.

Accounts Assistant

> "It is very cost effective and fast."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6691607)

TH

Tiffany H.

Accounting Analyst

> "Sometimes refunds are difficult to process through NetSuite."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4850441)

JK

Jeff K.

Owner

> "It helps us feel more in control and protected from client snubbing payment."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4863541)

TG

Tiffany G.

Sole proprietor

> "Nothing i can think of i dont like about paystand very strong program"

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___6693831)

LP

Lucas P.

CFO

> "The platform is easy to manage and track payments as well as submitting the ACH charges."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4870701)

MB

Micah B.

Chief Financial Officer

> "Lack of integration with QuickBooksMonthly fees"

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4850417)

MD

Mark D.

Bus Info Systems Manager

> "Excellent customer service and a tremendous savings over our last credit card processor."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4870814)

KS

Karen S.

Financial Officer

> "It is too early in the game to base any objective opinion."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4881489)

SC

Susan C.

Sr Accounting

> "It is nice that customers are able to link to a checkout."

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4850710)

JS

Jennifer S.

Collections Manager

> "Worst vendor I have ever worked with. "

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4851746)

CT

Cara T.

Business Manager

> "Paystand was a fraction of the cost, and we've had great success so far. "

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4864076)

JS

Jennifer S.

Collections Manager

> "The product is hard to use and not user-friendly. "

[See full review](https://www.capterra.com/p/131733/PayStand/#Capterra___4851746)

[View Reviews](https://www.capterra.com/p/131733/PayStand/reviews/)

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

Lucia C.

Owner

> "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

KR

Kyle R.

Trainer

> "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little on..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

KK

Kapil K.

Development Head

> "My many customers complain that if they don't link a bank or card, which is a painstaking process, Paypal limits their account and it is hard to remove those limitations, so Paypal is not a first choice..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6825528)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

Tracie B.

Executive Director

> "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192)

Aman M.

Business Analyst

> "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money from..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703)

VR

Verified Reviewer

Operations coordinator

> "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

Daniel L.

Sales Startegist

> "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

Absana P.

Tier III Technician

> "Compared to other first choice payments like Zelle, Square or Venmo I find it to have more options especially with international transactions, however, it does have added fees. Despite this, it's adds an..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

SF

Sandra F.

Professor of Marketing

> "Features like splitting bills with friends, managing subscriptions, and integrating with multiple payment options simplify daily financial activities"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049214)

BG

Blair G.

CEO

> "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100)

Ilysse R.

Project Manager

> "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166)

Amber L.

Owner

> "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539)

KR

Kyle R.

Trainer

> "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

VR

Verified Reviewer

Head of HR

> "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220)

Absana P.

Tier III Technician

> "Furthermore, i love it's ability to automate payments, whenever I was sublease an apartment I could just automate it for the start of the month without having to manual remember and pay."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728)

AS

Adewale S.

Officer

> "Secondly, when creating pool, it's difficult to insert your own image to the pool - it's either too big or too small and the image becomes terrible thereafter."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071568)

VR

Verified Reviewer

Sales

> "Expense management, invoicing, customization, customer support and value for money are all here and amongst the best we've used as a business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052734)

GA

George A.

Owner

> "I did not like the need to pay a processing fee for if your want your funds quicker than the mentioned 3 business days offered when doing a transer."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051256)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

VR

Verified Reviewer

Operations coordinator

> "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

NS

Natalie S.

Senior immigration Advisor

> "its global payment method and ability to handle borderless payments in multiple currencies, but it has the intuitive interface."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7062346)

KF

Kam F.

Developer

> "I sent money to a vendor once. When I tried to track it, they said they had the option of keeping it on hold for up to 6 MONTHS before releasing it. When I asked them just to send it back they wouldn’t do..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049160)

HA

Heatherly A.

Dance Instructor

> "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119)

Yuriy Y.

Owner

> "Fees could add up quickly, and account limitations or holds were sometimes applied with little advance notice, creating uncertainty for users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

EB

Emma B.

Financial Controller

> "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a bank."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

AC

Aldophe C.

Student

> "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748)

BP

Bill P.

CEO

> "PayPal offers a straightforward method for receiving funds from donors and vendors, while providing transparent, auditable reports."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7064737)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

Malisha C.

Property Manager

> "The added buyer and seller protection gives me peace of mind, and I love that I can manage everything in one place without sharing my bank details.there isn't many bugs and issues with the site."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071546)

CH

Charlie H.

Footballer

> "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012)

BY

Brian Y.

Visa Consulting Specialist

> "Has proved to be a reliable method of receiving consultation fee and service payments that have allowed me to conduct transactions without complicating my visa consulting practice."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7067437)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

VR

Verified Reviewer

administrator

> "Transactions are fast, the interface is intuitive, and the added buyer and seller protections give real peace of mind. Whether for personal use or business, PayPal has been a dependable tool that..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052122)

VR

Verified Reviewer

Sales Manager

> "The conversion rate the provide is worse and they charge fees on top of that also. If 100 pounds = 125 usd , paypal will give only 115 only ."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7069266)

SM

Sanaa M.

Instructor

> "PayPal is a secure payment platform that provides ample customer support, expense management, and financing plans."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051187)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Owner

> "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755)

NAGESH B.

Sr Transaction Processing Officer

> "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

MI

Mena I.

Assistant Manager

> "It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6833800)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

VR

Verified Reviewer

Ecommerce Managaer

> "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. "

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

ClJ

Céline J.

Social Media Manager

> "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906)

JE

JoBeth E.

CEO

> "Additionally, when issues arise, such as holds or disputes, the resolution process can sometimes feel slow or lack clear communication"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

VR

Verified Reviewer

Real Estate Law Clerk

> "Customer service was slow when I once had a payment sent to the wrong account; it took a long time to receive a response, even though the issue was eventually resolved."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7057958)

FC

Fujimory C.

Founder

> "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380)

RS

Radha S.

Legal Assistant

> "Reviews or holds on funds can happen with limited explanation, and resolving issues through customer support can be slow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

CM

Cedric M.

Owner

> "PayPal provides me with a highly intuitive app that simplifies the process of sending and receiving invoices."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7060640)

JE

JoBeth E.

CEO

> "Transaction fees, especially for instant transfers or business-related payments, can add up."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

## User interface

4.28 (78)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,408)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Paystand

21/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/131733/PayStand/#features)

PayPal

Top features

28/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

### Recognition

No recognitions have been awarded to Paystand

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Paystand

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paystand

-   By Paystand
-   Located in United States
-   Founded in 2013

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

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