---
title: "Compare PandaDoc vs Dropbox DocSend 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare PandaDoc and Dropbox DocSend based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/131735-136311/PandaDoc-vs-DocSend"
page_type: "comparison"
language: "en"
publication_date: "2026-10-19"
---

# PandaDoc vs Dropbox DocSend Features and Cost Comparison

Last updated October 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PandaDocDropbox DocSend2/4 selected

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)[4.5 (102)](https://www.capterra.com/p/136311/DocSend/reviews/)

[## PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,260 reviews](#user-reviews)

Positive

1,148

Neutral

77

Negative

35

[## Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)[4.5 (102)](https://www.capterra.com/p/136311/DocSend/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.1

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [102 reviews](#user-reviews)

Positive

97

Neutral

2

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 7,274 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Missing features

Not enough reviews

Feature ratings

Document Editing

NA

Email Management

4.6

Document Review

5.0

Approval Process Control

5.0

Electronic Signature

4.7

\--%Fit

Missing features

Feature ratings

Document Editing

NA

Email Management

NA

Document Review

NA

Approval Process Control

NA

Electronic Signature

4.5

User satisfaction

User satisfaction

4.5

User reviews[1,260](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[102](https://www.capterra.com/p/136311/DocSend/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses of all sizes, from freelancers and small businesses to large enterprises, across industries including software, professional services, real estate, healthcare, and finance.

Best for

Finance, fundraising, sales, marketing, business development, and recruiting.

## User reviews

Pros & cons

AS

Arunmurugan S.

Project Manager

> "I also like the e sign functionality and the ability to see when recipients open or view a document."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7162152)

MA

Mallory A.

Director of Operations

> "I do not love that it is not easy to edit a sent contract and also contracts expire which creates issues with having to resend and..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7142186)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "PandaDoc offers an efficient editor that uses drag and drop functions making it very easy to create forms. Since no coding skills were..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008)

VH

Vontavius H.

CEO

> "What I don’t like about panda Doki is there sometimes clients find the interface a bit difficult to use in comparison to DocuSign as far..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7051136)

Elias W.

marketing and finance

> "It is a software that has facilitated my entire work style, it helps me a lot to be able to let my work flow better in a more organized..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6589287)

VR

Verified Reviewer

sales director

> "I also dislike how copy/paste into the tool doesn't always hold my font."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7152916)

LA

Luis A.

Process Manager

> "It simplifies the entire document process—from creation to e-signature—and gives you visibility into how people interact with your..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933)

SO

Shane O.

Operations

> "The emails can get flagged in spam but not sure how that could be fixed."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7189466)

AW

Amber W.

IT Project Manager

> "I liked how I could collaborate easy with my team with PandaDoc and create virtually any type of document that I needed."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7166610)

PF

Ping F.

Operations Analyst

> "The navigation is not flexible and the system has periodic error which is not the best reliable platform on a daily basis"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7137999)

BS

Bernadette S.

Event Logistics Coordinator

> "PandaDoc also offers automations which help speed up the repetitive form creation and management tasks while eliminating the common..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6810075)

AB

Alex B.

Managing Director

> "We have ended up with 100s of templates and content blocks in multiple currencies and at times can be a little overwhelming."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6593097)

RO

Ryan O.

Wholesale Account Director

> "I like it as a tool it works well, and I have not had issues with using it on the daily as a solution for business to business contracts"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7160719)

LA

Luis A.

Process Manager

> "The inability to make edits after sending and the learning curve for certain features can slow you down occasionally."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933)

AB

Alexis B.

Cultural Director Of Cinema And Live Performance

> "Also has smooth electronic signature tool and customizable templates."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7177816)

PO

Patrick O.

Sr. Marketing Specialist

> "I find that editing any documents with a combination of graphics and text can be a bit clunky."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6861108)

AS

Arunmurugan S.

Project Manager

> "Its a reliable platform that makes document management and electronic signatures much easier."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7162152)

VR

Verified Reviewer

Marketing Director

> "As a marketer it's an absolute pain when your operations team asks you to help them make their legal or sales documents more pretty."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6612336)

TW

Thomas W.

COO

> "It allows use to showcase professional contracts/agreements, as well as help with branding many areas of our business."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6676000)

JJ

Jonathan J.

CXO

> "A lot of people were not familiar with PandaDoc so it would go unopened in their inbox or would go to spam."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6649627)

SG

Sauve G.

Sales Representative

> "Overall is a user friendly tool with sleek template design important for creating and signing documents digitally."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7170157)

DF

Drew F.

Director

> "The customer service is not excellent they are all overseas and I had to beg them to setup a call with me to help me figure out some of..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6614322)

VR

Verified Reviewer

Managing Director

> "It may suit larger businesses with bigger budgets, but for a growing SME there are more cost-effective alternatives."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7189200)

PI

Pathan I.

Project and Program Consultant

> "Sometimes, the platform can feel slow, especially when handling larger documents."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6585724)

AB

Alex B.

Managing Director

> "Creating a fixed, but customisable quote builder that allows for accurate costings, clearly defined and looks professional."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6593097)

SR

Stephanie R.

HR Manager

> "I do have issues with the email not going through sometimes but that might be our company email, and you can send a link instead."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6654885)

BA

Bashir A.

Developer

> "I liked the cross-platform availability of PandaDoc as we can use it on a laptop as well as on our mobile phones."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7035248)

AM

Alex M.

Sales Operations Manager

> "I had to change them to PDFs before bringing in, otherwise I would lose the punctuation."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6633055)

CH

Carmen H.

Marketing Executive

> "Smart document generation make our business proposal more alive with its stunning design option and interactive design element."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6776182)

MR

Michael R.

President

> "It has unfortunately not improved over time, but rather the glitchiness has gotten worse, and the support has really gone down in the..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7000242)

AS

Arunmurugan S.

Project Manager

> "It makes it easier to create, send and track documents electronically."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7162152)

GT

GRANT T.

President

> "Usually pretty good service, but now just getting "I understand the frustration about losing the feature you previously used." "

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7092887)

AP

Abid P.

IT Director

> "Easily allows us to sign and track document approvals digitally so that we don't have to manually manage these items."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6843664)

HM

Harshal M.

Technical Project Manager

> "it had a costly API, so actual software implementation is hard"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6654419)

AM

Ashley M.

Compliance

> "At the time support was great when we initially started - creating documents and having the ability to send documents in bulk"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7047916)

JF

Jill F.

Office Administrator

> "Not as smoothly run as competitors."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7069979)

RR

Rebecca R.

Production manager

> "The platform has made document management much faster, more organized, and easier to handle."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7155121)

MH

Mathew H.

CIO

> "The templates feature is confusing and can be simplified"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6713702)

EB

Emma B.

Community Manager

> "Ready-made document templates that make standardisation easier."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7178137)

VR

Verified Reviewer

Business Development Manager

> "All the sections which you had to remove or add, too many steps to take"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6694797)

VR

Verified Reviewer

Managing Director

> "There are plenty of features available for businesses with more complex requirements."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7189200)

LA

Luis A.

Process Manager

> "Also PandaDoc isn’t the cheapest option out there."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933)

HB

Hannah B.

Entrepreneur

> "It saves time, keeps the process streamlined, and helps us stay organized."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7212127)

SO

Steve O.

OWNER

> "Pandadoc did not have the functionality that we required."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6657383)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "Creating forms is crucial part of my work and PandaDoc has helped me to streamline my form creating tasks."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008)

SO

Steve O.

OWNER

> "We made the mistake of signing up for a yearly subscriotion."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6657383)

VH

Vontavius H.

CEO

> "Would I like most about panda dock is it’s ease of use for us to be able to sign client contracts, especially purchasing sale agreements."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7051136)

RR

Rupert R.

CEO founder

> "The pricing is the biggest drawback."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6800008)

BA

Bashir A.

Developer

> "This helped us save time, which was utilized in the manual tracking of the updates previously."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7035248)

VR

Verified Reviewer

Founder, Owner

> "There's no way to edit a document if it's not in a PandaDoc template format."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6460577)

SO

Shane O.

Operations

> "Overall we have been happy when using the software, we do not use it very often but when new clients come onboard it seems easy to get..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7189466)

JG

John G.

Head of Business Development

> "I've had issues creating the quotes."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6784671)

SO

Shane O.

Operations

> "it is easy to send documents and create documents for contracts"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7189466)

FN

Fariha N.

Director, ICT Operations

> "For team members who must evaluate or approve documents while on the fly, this might be a hassle."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6459409)

PI

Pathan I.

Project and Program Consultant

> "Its templates save time, and the tracking feature helps monitor document status."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6585724)

SC

Santiago C.

Operations Analyst

> "The thing I liked the least about PandaDoc is the limitations on the roles I can assign to users."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6289394)

OP

Oleg P.

BA

> "I hope next time I have to sign documents it is offered, since its a lot simpler and user friendlier than anything similar, I've used..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7123414)

CS

Charlotte S.

COO

> "We now have an integration with Salesforce that's not as seamless, Pandadocs is not icking up clinet name, deal number etc, and it all..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4605330)

PG

Patricia G.

Customer Service Lead

> "As a customer-service head, it is essential to complete group bookings as quickly as possible."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7109745)

Alex D.

UI Designer

> "I found PandaDoc's interface to be a bit cluttered and overwhelming, especially for first-time users."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6046291)

SJ

Sheryl J.

FIELD ESTIMATOR

> "Overall a good software — Once the user is fully acclimated to the program, it eventually saves the user from manual work time from all..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6694370)

Bill Laurel P.

Medical Laboratory Technicians

> "The one thing I disliked about PandaDoc is that there are no free templates and features available. If you want to create a..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4667115)

VR

Verified Reviewer

Managing Director

> "The interface is modern and the document builder is easy to use once you're familiar with it."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7189200)

RW

RANDALL W.

COO

> "The package is way overkill for what we need to support our small sales team. "

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6054621)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "PandaDoc helps me to create beautiful forms that meets every need that i have."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008)

JH

Jamie H.

Head of Growth

> "I’ve not seen anything I don’t like or any limitations of PandaDoc compared to other digital signature/document management tools I’ve..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6295785)

KV

Kylee V.

Controller

> "Overall panda doc is user friendly, easy to train others on and consistent across all forms of applications."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7211644)

MG

Michel G.

business developper and manager

> "the tables are not so easy to modify: some troubles using the format "EURxxx" or sometimes it is "€xxx""

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6552644)

VR

Verified Reviewer

COO

> "It’s reliable, integrates smoothly with Google Drive, and offers great customization options."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7013005)

Meghann O.

Manager, Customer Success

> "It didn't integrate with our system and reps had too much flexibility."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6545497)

JS

John S.

General Manager

> "We used the document scanning a lot in the beginning to move our standard agreements to the system, and that saved us tons of time from..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6058711)

YB

Yevstakhii B.

Teacher

> "Users in specific industries or with unique document requirements may find it challenging to find templates that suit their specific..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4815291)

Hrach G.

CEO

> "The customizable templates and collaboration features streamline the document creation process, while the e-signature functionality..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6221126)

JM

Jacob M.

VP | Customer Value

> "Your tickets will sit in unaddressed for weeks on end. When a support rep finally responds, they will likely not respond to the issues..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4469039)

RO

Ryan O.

Wholesale Account Director

> "I felt its good about adding and deleting pages."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7160719)

VR

Verified Reviewer

Student in Industrial Maintenance

> "Regarding the negative aspects, I found that the customization options are somewhat limited, which can be a disadvantage for businesses..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4600753)

SA

Sara A.

Social Media Manager

> "Managing documents has become easier with PandaDoc, editing, formatting, adding digital signatures and documentation are done from the..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770)

Antonio G.

Engineering Manager

> "I do not like programmed close of reports, so I need to resubmit each archive, you'll likely lapse the record, but you've got the..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4795083)

AV

ASHLEY V.

Office Manager

> "I enjoy Panda Docs, it has helped me create professional documents for my clients."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6678241)

YB

Yevstakhii B.

Teacher

> "I had Issues such as slower loading times, limited editing capabilities, or difficulty navigating the app on smaller screens.3."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4815291)

SG

Sauve G.

Sales Representative

> "Overall is a user friendly tool with sleek template design important for creating and signing documents digitally."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7170157)

VH

Vontavius H.

CEO

> "What I don’t like about panda Doki is there sometimes clients find the interface a bit difficult to use in comparison to DocuSign as far..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7051136)

CH

Carmen H.

Marketing Executive

> "Smart document generation make our business proposal more alive with its stunning design option and interactive design element."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6776182)

PF

Ping F.

Operations Analyst

> "The navigation is not flexible and the system has periodic error which is not the best reliable platform on a daily basis"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7137999)

VR

Verified Reviewer

Managing Director

> "The interface is modern and the document builder is easy to use once you're familiar with it."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7189200)

PO

Patrick O.

Sr. Marketing Specialist

> "I find that editing any documents with a combination of graphics and text can be a bit clunky."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6861108)

VR

Verified Reviewer

COO

> "It’s reliable, integrates smoothly with Google Drive, and offers great customization options."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7013005)

Alex D.

UI Designer

> "I found PandaDoc's interface to be a bit cluttered and overwhelming, especially for first-time users."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6046291)

VR

Verified Reviewer

COO

> "It’s reliable, integrates smoothly with Google Drive, and offers great customization options."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7013005)

CS

Charlotte S.

COO

> "We now have an integration with Salesforce that's not as seamless, Pandadocs is not icking up clinet name, deal number etc, and it all..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4605330)

GT

GRANT T.

President

> "Good integration with other apps."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7092887)

Meghann O.

Manager, Customer Success

> "It didn't integrate with our system and reps had too much flexibility."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6545497)

IJ

Ian J.

Marketing Lead

> "Love PandaDoc, its integration with HubSpot is super useful and its features are incredible"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6603617)

BV

Bart V.

Office Manager

> "There have been a few bugs in the past on the integration with HubSpot."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4736034)

Alexia R.

Marketing coordinator

> "The integration of PandaDoc with Hubspot is fantastic in my opinion. Because this integration pulls data from all of my customers'..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4147724)

AL

Alicia L.

Business Owner

> "This did not work well with Stripe integrations"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4622725)

MA

Mallory A.

Director of Operations

> "It is easy to use."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7142186)

BP

Bethany P.

Accountant

> "This software was not very easy to use and it took a long time to setup."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4959666)

RP

Robin P.

Director

> "It is user friendly to a degree but to wordpress or canva users it will be much more familiar"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6839501)

AV

Aneta V.

Law Clerk

> "I thought it would have been an easy system to use, but I was not a fan of it."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4892636)

GM

Grace M.

Front Desk Receptionist Manager

> "From the overall easy and quick set-up to the sleek and simple look, I have enjoyed using this system and I would recommend it to others."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6606010)

DF

Drew F.

Director

> "The customer service is not excellent they are all overseas and I had to beg them to setup a call with me to help me figure out some of..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6614322)

NL

Norm L.

Lawyer

> "It was very easy to use, easy to upload."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7112331)

MR

Michael R.

President

> "It has unfortunately not improved over time, but rather the glitchiness has gotten worse, and the support has really gone down in the..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7000242)

BA

Bashir A.

Developer

> "I liked the cross-platform availability of PandaDoc as we can use it on a laptop as well as on our mobile phones."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7035248)

GT

GRANT T.

President

> "Usually pretty good service, but now just getting "I understand the frustration about losing the feature you previously used." "

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7092887)

PG

Patricia G.

Customer Service Lead

> "As a customer-service head, it is essential to complete group bookings as quickly as possible."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7109745)

SC

Santiago C.

Operations Analyst

> "The thing I liked the least about PandaDoc is the limitations on the roles I can assign to users."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6289394)

[View Reviews](https://www.capterra.com/p/131735/PandaDoc/reviews/)

NN

Nabil N.

IT Manager

> "The ability to see who viewed a document, how long they spent on each page, and whether they forwarded it is genuinely..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7144138)

LJ

Lyn J.

Senior Manager

> "My issue with Dropbox Doc Send is that the system becomes overwhelming when too many requests are sent."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7133488)

NN

Nabil N.

IT Manager

> "Fills a specific gap well. If you need visibility into how external stakeholders are engaging with documents you share, it..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7144138)

LJ

Lyn J.

Senior Manager

> "My overall experience with dropbox send was okay however it became too cluttered and was not as good as other document..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7133488)

EA

Estrella A.

Software Engineer

> "I use it heavily for Document Management of API docs and architecture proposals."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7205249)

AP

Alissa P.

agent

> "Some of the features feel limited unless you upgrade, and pricing can be a bit high for smaller teams."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7133023)

VR

Verified Reviewer

Office Manager

> "Good software as it shows how documents are viewed and by whom and you can add e signatures."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7107304)

EJ

Ethan J.

Auditor

> "Overall my experience with Dropbox Docsend was mediocre with great concept ideas but a lack of performance in comparison to..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7093917)

JR

Julie R.

Prayer request coordinator and board member

> "The fact that I can see who opens the documents helps with making sure that everyone is on task and keeping up with the..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6701397)

GI

Gabriel I.

Founder

> "Sometimes the interface feels a little bit clunky, especially when trying to organize folders or update links."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6769971)

JN

Josh N.

Realtor

> "I specially like that there is no need to use email because it's all done inside the platform, but I also like that there..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6576959)

VR

Verified Reviewer

Executive Director

> "The userface and user experience feels little clunky to send and receive documents"

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6584566)

AP

Alissa P.

agent

> "The security features and ability to see when files are opened are very useful"

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7133023)

BG

Ben G.

Webmaster

> "Our experience with DocSend was fine, but unfortunately did not work out as the support did not match our requirements."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6731786)

JS

Jessica S.

Admin

> "is an excellent tool for organizations that need secure-sharing documents works well for industries, legal, and..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6648502)

NJ

Neil J.

Director

> "Cannot embed spaces into our own website"

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6656033)

KW

Kate W.

Office Manager

> "I like how everything is organized in one place so I can track what’s been signed."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7135626)

ZL

Zoe L.

Designer Graphic

> "Like Dropbox Business, it's also quite expensive, when one considers that we must pay for both applications"

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6779317)

MS

Michelle S.

Recruiter

> "Dropbox helps me send/receive confidential documents."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6611663)

Vijendr W.

Insurance Professional

> "I found it a bit expensive for the services it offers."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___4271609)

EH

Ebaa H.

Study Coordinator

> "It is a very well known application that most people are aware of, so it is easier to communicate the application use..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6758390)

Aniket G.

Senior Sales Manager

> "They lack on the portability of this software."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___4492374)

PM

Philip M.

Administrator

> "The interconnectivity of the program is great."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7046449)

LJ

Lyn J.

Senior Manager

> "My overall experience with dropbox send was okay however it became too cluttered and was not as good as other document..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7133488)

IA

Ibrahim A.

Video Producer and Editor

> "It is an excellent tool for secure document sharing."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6729689)

GI

Gabriel I.

Founder

> "Sometimes the interface feels a little bit clunky, especially when trying to organize folders or update links."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6769971)

ED

Erica D.

Founder

> "It's very easy to use and it does great tracking of how long each page was viewed."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6776244)

VR

Verified Reviewer

Executive Director

> "The userface and user experience feels little clunky to send and receive documents"

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6584566)

SL

Sapph L.

Communications specialist

> "DocSend is helpful for sharing sensitive files that need to be viewed, not edited (where collaborative tools are more..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6327504)

LJ

Lyn J.

Senior Manager

> "My overall experience with dropbox send was okay however it became too cluttered and was not as good as other document..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7133488)

ML

Mathieu L.

Recruiter

> "Part of the great tool to share files safely!"

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6715702)

EJ

Ethan J.

Auditor

> "Overall my experience with Dropbox Docsend was mediocre with great concept ideas but a lack of performance in comparison to..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7093917)

GI

Gabriel I.

Founder

> "The analytics are gold."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6769971)

Aniket G.

Senior Sales Manager

> "They lack on the portability of this software."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___4492374)

[View Reviews](https://www.capterra.com/p/136311/DocSend/reviews/)

## User interface

4.50 (1,260)

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)

4.52 (102)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

PandaDoc

Top features

33/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/131735/PandaDoc/#features)

Dropbox DocSend

17/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/136311/DocSend/#features)

### Recognition

PandaDoc is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Dropbox DocSend

### Deployment & support

PandaDoc

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dropbox DocSend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PandaDoc

-   By PandaDoc
-   Located in United States
-   Founded in 2013

Dropbox DocSend

-   By Dropbox
-   Located in United States
-   Founded in 2007

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Contact vendor for pricing

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