# Compare TrueContext vs Silvertrac Software 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TrueContext and Silvertrac Software based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131789-135436/ProntoForms-Mobile-Forms-vs-Silvertrac-Software

---

# TrueContext vs Silvertrac Software Features and Cost Comparison

Last updated March 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TrueContextSilvertrac Software2/4 selected

[TrueContext](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/)[4.6 (328)](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

[Silvertrac Software](https://www.capterra.com/p/135436/Silvertrac-Software/)[4.7 (279)](https://www.capterra.com/p/135436/Silvertrac-Software/reviews/)

[## TrueContext](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/)[4.6 (328)](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

Starting Price

$4800.00/year

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [328 reviews](#user-reviews)

Positive

318

Neutral

7

Negative

3

[## Silvertrac Software](https://www.capterra.com/p/135436/Silvertrac-Software/)[4.7 (279)](https://www.capterra.com/p/135436/Silvertrac-Software/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

JF

WB

Based on [279 reviews](#user-reviews)

Positive

267

Neutral

10

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 2,051 reviews from inspection software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Mobile Access

4.8

Customizable Forms

4.5

Work Order Management

4.4

Inspection Management

4.5

Failed Inspection Tracking

4.0

\--%Fit

Missing features

Feature ratings

Mobile Access

NA

Customizable Forms

NA

Work Order Management

NA

Inspection Management

NA

Failed Inspection Tracking

NA

User satisfaction

User satisfaction

4.6

User reviews[328](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.4

User satisfaction

4.7

User reviews[279](https://www.capterra.com/p/135436/Silvertrac-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$4800Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$249Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Over 100,000 users in high-complexity, low-connectivity field environments use TrueContext every day to improve asset uptime, ensure safety and compliance, and deliver certainty to customers.

Best for

Silvertrac serves contract security companies & in-house operations that are looking to streamline operations and leverage real-time communication and accountability to grow their company.

## User reviews

Pros & cons

DD

Diego D.

Digital Solutions

> "The platform allows you to build highly tailored mobile forms without requiring complex coding, which makes it incredibly efficient for..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097272)

DK

Dmitry K.

CEO

> "We had Paper Forms EVERYWHERE We would receive Inspection Sheets Back Incomplete or Illegible, and the worst part was Techs would lose the..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7110417)

HG

Harika G.

IT ServiceMax and Truecontext developer

> "It allows rapid deployment of complex, logic-driven mobile workflows without full-scale app development, while still supporting deep..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094330)

DK

Dmitry K.

CEO

> "Also (I know this is minor) the Form Submission Notifications can be delayed in arriving and since we need to wait until the Inspection is..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7110417)

AM

Aslam M.

Chief Technology Officer

> "TrueContext has allowed us to eliminate the paper trail and now have all of our inspection and site visit information in a single digital..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7084821)

NP

Narendra P.

System Specialist

> "sometimes form building and conditional logic settings can be tricky for complex forms."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7087526)

IB

Ibrahim B.

Business Applications Analyst

> "Additionally, centralized management of users, submissions, and revisions—combined with reliable offline functionality—gives admins..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097456)

VR

Verified Reviewer

Senior Associate II

> "The workflow can feel convoluted at times, and some options aren’t always clearly visible or easy to access when I need them."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095361)

DK

Dmitry K.

CEO

> "Our biggest feature with the mobile forms are that our Field Techs can now fill out Inspection Reports and Work Orders on Site and all the..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7110417)

AM

Aslam M.

Chief Technology Officer

> "This is frustrating, especially if you catch a spelling error or you discover that you made an error in the entry."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7084821)

BM

Bianca M.

Commissioning Documentation Engineer

> "It is a very useful tool for tracking issues with technician tasks on site. As they perform a task they complete the checklist and the..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094360)

AR

Agnes R.

Chief Executive Officer

> "We used to have reams of paper all over the trucks on the inside and now it’s just our phones."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7073657)

AM

Aslam M.

Chief Technology Officer

> "The GPS tag is great as it will include the date and time you entered the information and the exact location (GPS coordinates) of where you..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7084821)

PP

Pablo P.

Programmer

> "On the other hand, what I have not liked concerning TrueContext is that occasionally, data synchronization can be a bit slow particularly..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6449942)

HG

Harika G.

IT ServiceMax and Truecontext developer

> "The solution reduced manual paperwork, improved data accuracy in field operations, and streamlined integration with backend systems."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094330)

Jonas G.

Director of QA

> "There are various inconvenient limitations to the forms, both regarding customization and usage."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6869110)

VR

Verified Reviewer

Senior Associate II

> "The automated workflows and instant data uploads save us time and strengthen collaboration between field teams and the office."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095361)

HG

Harika G.

IT ServiceMax and Truecontext developer

> "when workflows become very complex, maintaining can become challenging."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094330)

CM

Candace M.

Owner

> "We started with a big learning curve as I had to help the tech team redesign a couple of forms. Once the technicians had their login..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6877245)

TF

Tomasz F.

Productivity and Development manager

> "When working with bigger forms it becomes slightly slower while editing/adding/removing questions (minor issue)."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6867249)

IB

Ibrahim B.

Business Applications Analyst

> "From an admin perspective, what stands out most about TrueContext forms is the level of control and standardization they provide across the..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097456)

VR

Verified Reviewer

SWE

> "While TrueContext is easy to use overall, one limitation I noticed is the lack of strong multilingual support."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7098281)

CB

Clodine B.

Project manager

> "Capability to take many pictures within a form, traduction availability, Truecontext team is helpful"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097183)

RG

Rich G.

Service and Delivery Manager

> "At times, the syncing process could be a bit slow, especially in areas with poor connectivity."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6870602)

HR

Herrai R.

Project Manager

> "True Content is very simple to set up but the integration into Google and the data we get from it allows us to really provide key..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094496)

WC

Wolfgang C.

CMD Admin

> "You can’t program very easily and it really seems like you have to study to program on TC."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7098958)

IS

Ivan S.

IT HELP DESK

> "TrueContext has been a key tool in our digital transformation journey, helping us eliminate paper-based workflows."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7096898)

DR

Diego R.

maintenance

> "This makes it less beginner-friendly than other tools I've used."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7096885)

VR

Verified Reviewer

Senior Associate II

> "TrueContext has helped us move away from paper-based workflows while reducing errors in data collection."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095361)

TP

Travis P.

IT Manager

> "The program can be complicated to learn without taking significant time to create custom forms and fix mistakes."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6706504)

PC

Pedro C.

Operations Manager

> "All the forms look very neat, and it really makes a difference for our customers, because they can have a clear picture of what the project..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095667)

Jack H.

Account Manager

> "It's hard to build forms for non technical users."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6868505)

BA

Bahdjat A.

Structural Inspector

> "TrueContext helps a lot with my daily structural inspections, just with one click i am able to submit a form with photos to the clients and..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6456403)

JH

Jimmy H.

Customer Liaison

> "Sometimes submitted forms don't always make it to the distribution email list but I believe this may be an internal/personal problem."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6718110)

WC

Wolfgang C.

CMD Admin

> "I have already worked with many products of this kind and I must say that TrueContext is the simplest and most effective way to create and..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7098958)

DR

Diego R.

maintenance

> "feel that the learning curve is a bit steep."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7096885)

IB

Ibrahim B.

Business Applications Analyst

> "Overall, the platform helps streamline operations while maintaining strong governance and data integrity."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097456)

MB

Marcella B.

Quality and Safety Manager

> "The biggest hurdle we have had is setting up workflow for our quality audits."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6708783)

Aaron H.

Marketing Manager

> "TrueContext has been a huge asset in transforming our field data collection process."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7018468)

AR

Anee R.

Product Manager

> "The colour scheme used off putting and makes the experience bad overall"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6868623)

IB

Ibrahim B.

Business Applications Analyst

> "From an admin perspective, the overall experience with TrueContext is very positive due to the strong control, automation, and visibility..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097456)

MJ

Michael J.

Senior Data Analylst

> "Form builder can be somewhat clunky."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6710918)

HR

Herrai R.

Project Manager

> "Overall really enjoy using TrueContext, everything is clearly laid out and wit the additional features added has added to the setup ease."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094496)

DV

Dustin V.

Service Coordinator

> "Reports get stuck in outbox sometimes"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6449918)

DD

Diego D.

Digital Solutions

> "It has significantly improved the efficiency and accuracy of data collection in the field."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097272)

TR

Tanya R.

Corporate Safety

> "Lack of data room for some forms - can't expand forms to include additional information."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4877497)

RH

Ronald H.

Senior System Architect

> "Easy to use, form creation is simple and flexible allowing for quick deployment and customization, the drag-and-drop builder and..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6872445)

CP

Christian P.

relations mgr

> "the filtering options arent the easiest to use"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6456694)

VR

Verified Reviewer

SWE

> "The platform has a clean interface that makes navigation simple, even for someone new to it."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7098281)

CE

Chad E.

Service/Operations manager

> "Paperwork used to be a huge issue getting it to our shop weekly for billing and payroll. "

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4715468)

AS

Alex S.

Applications Specialist

> "The documentation is very solid, makes it very easy to work on creation of users and starting an SSO/connecting an API key."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7016035)

JB

Jared B.

Inventory Controller

> "I felt a bit blindsided by the latest upgrade because we had to change our billing and our rate. "

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4715765)

VR

Verified Reviewer

Senior Associate II

> "Overall, it makes our field processes faster, more reliable, and much easier to manage day to day."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095361)

AS

Aseem S.

Design Engineer

> "A minor drawback we've noticed is the occasional freezing of the mobile app."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4733769)

PF

PAULO F.

Technical Writer

> "I really like how this software increases the effectiveness of writing checklists for our daily works."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6883164)

PK

Parth K.

Web Developer

> "Personally, I'd want to see some improvements in the usage of date and time fields, as well as the kind of computations that can be..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4563312)

CM

Candace M.

Owner

> "As a subcontractor, we only had access to certain features but it definitely improved our response time to customers."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6877245)

Joy M.

Virtual Assistant

> "ProntoForms pricing can be costly, particularly for larger businesses."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4855603)

GW

Glenn W.

Director of Marketing

> "With various form requirements, we've successfully created complex and customized forms for our teams."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6453243)

VR

Verified Reviewer

IT Manager

> "Trying to locate certain settings can be time consuming."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4716230)

UP

Uriel P.

Sr Tech Support Specialist

> "Since started using ProntoForms, I could start offering end users a great variety of new fields they need to document and report."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6449836)

SS

Sachin S.

Operations Associate IT and Content

> "ProntoForms can be expensive, especially for larger businesses."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4842386)

RG

Rich G.

Service and Delivery Manager

> "It significantly improved the way we collect and manage data in the field."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6870602)

ST

Sophia T.

Manager Software Engineering

> "My experience with ProntoForms has been less than satisfactory due to the limited capabilities of its standard reports, which necessitate..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4665574)

MG

Mikail G.

Digitalization Project Manager

> "Once fully implemented, TrueContext becomes a powerful and efficient operational tool."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095386)

Ankur V.

Credit Analyst

> "It is not very mature and often give stoppages to us while integration and linking of apps with other internal and external platforms."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___3825240)

PA

Patrick A.

Bench Technician

> "I like how easy it is to create and customize various forms, Adding and removing users."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6880629)

MA

Mayank A.

Technical recruiter

> "its expensive and initial onboarding was really difficult and one major problem is the report size cannot be bigger than 20 mb."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4274071)

IG

Isaac G.

Business Analyst

> "I like that it saves files offline and eventually sends the report."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6868885)

MO

Mohammad O.

Director

> "Additionally, some users have reported that the app's interface can be somewhat complex and difficult to navigate, especially for those who..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4613791)

RG

Rich G.

Service and Delivery Manager

> "It saved us time, improved accuracy, and gave us better visibility into our operations.”"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6870602)

CH

Chris H.

GM/VP

> "Customer support is lacking on many levels."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4716477)

RG

Rich G.

Service and Delivery Manager

> "It also integrates well with other platforms we use, which saves a lot of time.”"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6870602)

VR

Verified Reviewer

Senior Developer

> "The company misrepresented the contract."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___5050019)

PA

Patrick A.

Bench Technician

> "any time I had difficulty their documentation has been helpful and if I couldn't find what I needed their team helped me promptly"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6880629)

SJ

Shrinkhala J.

Project Consultant

> "Sometimes, the notifications just clutter the mobile interface and troubles a lot."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4266424)

KP

Krunal P.

Cybersecurity Analyst

> "TrueContext has a very user friendly interface that allows for forms to be designed quickly."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6488935)

AS

Aamina S.

Manager

> "Moreover, there are times when the mobile application encounters glitches on iOS."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4650972)

LH

Latonja H.

CEO

> "Truecontext is a great app that really allows me to see any issues on the job from my home office"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6469027)

KK

Keith K.

Managing Partner

> "Size limit on reports is a real problem 20 MB is too small"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___3781371)

[View Reviews](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

JF

Joshua F.

V.P. of Operations

> "Customer reports are great for accountability."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___4808236)

JC

Joel C.

Manager

> "Unnecessary information that geta emaild to clients."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___6848856)

WB

Walt B.

Owner

> "When it works it not that bad of reporting system."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___4585993)

JC

Joel C.

Manager

> "Confusing emailing to clients."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___6848856)

GTB

G. T. B.

Owner

> "Over all the software has been a force multiplier and has brought a platform to make our company the most valued,..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2496495)

RW

Romaine W.

Owner

> "I can't cancel you guys even though it says cancel anytime if I needed you in the future I will be very reluctant..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___5008381)

PP

Pruet P.

Director of Operations

> "The amount of customization that Silvertrac allows helps us compartmentalize out many sites and employee tasks."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2492148)

JF

Joshua F.

V.P. of Operations

> "You can never get them on the phone, have emails from the sales people who have also asked technical support to..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___4808236)

JJ

Johnny J.

Owner

> "I also like that I'm able to add options to the duty list on the fly so my officers can place an action that fits..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2494932)

CP

Cody P.

Technical Operations Director

> "Email correspondence was also unprofessional and they did not communicate clearly or resolve issues clearly."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___6016390)

CA

Christopher A.

Captain

> "The software has proven to be both reliable and helpful to officers in the performance of their duties."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2782472)

DB

David B.

Security guard

> "The camera with flash on and you still can't get a clear picture. "

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#SoftwareAdvice___4935445)

NG

Noelle G.

Executive Assistant

> "Aside from the occasional software issues, if the client had more freedom to adjust/customize features that would..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491651)

HM

Hannah M.

Director of Operations

> "Everything, this is bar none the worst item our company has paid for."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___6408728)

YN

Yuta N.

VP Operations

> "SilverTrac provides an user friendly reporting system that is easy to customize to meet client needs and to teach..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2494620)

SF

Sam F.

Branch Manager

> "I do not like the fact that there is really limited customization as far as reports. If I could create my own..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491367)

TP

Timothy P.

Director of Operations

> "It helps that the setup of the program is tailored to the reports, and not the other way around."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491201)

BM

Brett M.

Account Manager

> "The only downfall is the inability to create incident reports separately from the daily activity report."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2493676)

TM

Tom M.

COO

> "silvertrac offers a wide variety of features that will work for most security operations."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2492266)

JT

James T.

Director of Operations

> "can be glitchy at times- GPS markers dont always show up when updates are made."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491578)

IC

Ismael C.

QM/CEO

> "It has given our company the ability to compete with, and provide a superior guard service."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2628673)

JJ

Johnny J.

Owner

> "There are times in the middle of the night (this is not often) that the user is kicked off due to the system..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2494932)

BF

Bob F.

Senior Vice President

> "It makes my job easier to review the reports that are generated by our guards nightly."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490805)

WH

William H.

Admin

> "For example, the field user cannot search to see if a transient had been previously contacted."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2492088)

GTB

G. T. B.

Owner

> "The ease of implementation (It took less than a week for our employees to become proficient) and the overall..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2496495)

JC

John C.

Business Manager

> "Sometimes the entries come in out of order making it difficult to follow the sequence of events."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490800)

CM

Chris M.

Operations

> "I like the way our staff reports look crisp and can easily be sent to our clients"

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490816)

JA

Joseph A.

Office Manager

> "The software can be slow and often has problems on phones that are not from a major manufacturer."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2492418)

TP

Timothy P.

Director of Operations

> "Our customers love the reports that come from Silvertrac, saying that its the best and easiest reports for them..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491201)

TL

Thomas L.

Schedule Manager

> "the fact that we cannot forward schedule by month, only by week. Unless I am not aware of."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491224)

MH

Michael H.

Security Supervisor

> "I really like the reporting features and photo capabilities."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490539)

MG

MARK G.

Security Supervisor

> "That you can’t add photo images from your phone."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2494311)

JJ

Johnny J.

Owner

> "I'm actually very pleased with the software and will continue to use it for my officers and build my company..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2494932)

NG

Noelle G.

Executive Assistant

> "There were also a few instances of the app not working/crashing for all our employees."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491651)

KK

Kim K.

Dispatch Supervisor

> "great support team, excellent for monitoring performance in the field"

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2526379)

AB

Alan B.

Chief Operating Officer

> "The inability to have access to all features on the iPhone platform."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491915)

RE

Ryan E.

Operations Manager

> "Tried switching to a similar product and immediately switched back. If you truly utilize this product you will..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490697)

MM

Miranda M.

Site Supervisor

> "The photos are not always clear, most are blurry and unfocused. "

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490472)

PM

Patrick M.

Director of Operations

> "Makes it easy to have provable rounds and patrol stops."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2637973)

CM

Chris M.

Operations

> "Cant use it to schedule staff."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490816)

NP

Noah P.

Account Manager

> "The clients love the url-based, customer interface."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491315)

Joseph K.

Business Development/Operations Manager

> "Sales isnt so great."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2958870)

[View Reviews](https://www.capterra.com/p/135436/Silvertrac-Software/reviews/)

## User interface

4.61 (328)

[Silvertrac Software](https://www.capterra.com/p/135436/Silvertrac-Software/)

4.65 (279)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

TrueContext

Top features

42/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Code Enforcement
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Tracking
-   Failed Inspection Tracking
-   Forms Management
-   Generative AI
-   Image Capture
-   Incident Management
-   Inspection Checklists
-   Inspection Management
-   Inventory Control
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Offline Access
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Report Templates
-   Risk Assessment
-   Subcontractor Management
-   Task Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#features)

Silvertrac Software

9/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Code Enforcement
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Tracking
-   Failed Inspection Tracking
-   Forms Management
-   Generative AI
-   Image Capture
-   Incident Management
-   Inspection Checklists
-   Inspection Management
-   Inventory Control
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Offline Access
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Report Templates
-   Risk Assessment
-   Subcontractor Management
-   Task Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/135436/Silvertrac-Software/#features)

### Recognition

No recognitions have been awarded to TrueContext

No recognitions have been awarded to Silvertrac Software

### Deployment & support

TrueContext

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Silvertrac Software

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TrueContext

-   By TrueContext
-   Located in Canada
-   Founded in 2001

Silvertrac Software

-   By Trackforce
-   Located in United States
-   Founded in 1996

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