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Organizations looking to eliminate paper processes, increase technician productivity, and accelerate their digital transformation in the office and field.
Fieldster is designed for U.S. based companies with 1-10+ branch locations and multiple service technicians who want to breakthrough growth barriers and dominate their local service markets.
The app loads quickly and I can fill it out in minutes. I like that there is an app for WIN 10 and I can fill out the forms on my lap top in the field.
When starting up, it takes a while to download and when the network is bad, downloading takes a while.
The ProntoForms is an amazing tool and very useful for different types of businesses. The use of the platform is simple, agile and with excellent benefits for the daily operation of the company.
Recover lost revenue through lost job tickets and service reports.
Our overall experience is pretty good after using their platform as its a cost effective and dependable solution. Their technology is strong enough and they leave the mark wherever they go.
During transition times of heavy updates, problems and errors can arise within the mobile app and the web based portal.
I personally am impressed with its Recordkeeping capabilities as it helps ensure our legal requirements are met, and our records help substantiate this. ProntoForms is easy to use and customize.
Behind the scenes when setting up destinations, etc. can be confusing.
The ease of the system and how user friendly it is. As a Supervisor over our Customer Experience Team and training new people it definitely helps when they are able to pick up the software so quickly.
I should be able to run reports on name alone. The process to enter a new customer is INSANELY complicated, not intuitive and was very hard to learn.
I like the ease of using the software. All the information I need is easy to find and very easy to navigate through.
Many things did not convert from our previous software. We lost an enormous amount of data.
I like the layout and the ability to access the information I need quickly while taking care of customers.
The conversion process was very stressful for us. It caused a very negative feeling in the office about the software.
The support staff is great. They are very friendly and go above and beyond.
Some of the Admin actions are confusing when you want to make changes. Specifically the reminder text info sent to the customer is not easily found.
Prioritize real-user-identified key features according to your needs to find your best fit.
TrueContext
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TrueContext
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Fieldster
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