Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips.
Payroll Relief is a highly automated payroll processing system designed for accountants and independent payroll processors.
I love how simple and relatable Gusto is. It is very user-friendly and super easy to use as an employee.
I have to say the lack of response or delay in response is a bit frustrating. A simple question takes more than a few days to get answered.
Great, it was easy to use and reliable. Excellent payroll solution for smaller companies that want a payroll service.
The whole GUI is absolutely horrible. If you make the slightest mistake with the mouse position it erases the entry you are working on, so if you extensively document, say bye-bye to what you typed.
Also, their customer support line was super helpful which is always a plus. Very happy my new side uses this application and makes it easy for their employees to have access to their pay.
Hard to set up, produces the wrong information, is hard to correct, little to no customer support.
The tool is amazing and reliable especially on various projects employees database management and the project financial data analytics generation is impressive.
Seriously...that's what they said. We almost lost the client because of it too.
Just overall we have been happy with they product and how efficient it has been. Every product will have issues from time to time but so far this is the best one we have used.
It was not often when they needed to be changed but it causes issues on financial statements when the client's bank account was cancelled due to fraud the day before running payroll.
What I love most are the reports. In the past, I liked that it was solid, reliable, pretty much error-free software.
The requirement to wire funds to them when a direct deposit withdrawal is rejected due to insufficient funds is also cumbersome.
What i like most about this software is how easy it is to set up employee info. We recommend to clients with many employees, to streamline the accounting process.
Now we are stuck for the next year. If you move forward with this company you will lose sleep and the problems they create for you, with your clients will be the bane of your existence.
I love all the automation with the payroll taxes. Almost all of the taxes are taken care of monthly, quarterly, and annually without me having to do anything extra.
The worst problem we had with payroll relief was when the company decided to turn off automatic tax payments and report processing on a random number of our clients.
Blake J.: My name's Blake. I am the owner of Jeffries Lawn Service, here in Missouri, and I rate Gusto five out of five stars. Before Gusto, I was pretty much having to handwrite all of my paychecks. I was, honestly, not as legit as far as payroll taxes go. Not to self-incriminate myself, but before Gusto, I really, it was all handwritten and it was super not organized. And now with Gusto, everything's just so much easier. Gusto was what I chose just because their user interface seemed to be really friendly, down to earth. The fees weren't crazy expensive per month, so those were the main drivers for me choosing Gusto. Getting set up with Gusto was honestly super streamlined. I had a couple questions there at the beginning and I had a few chats with some of the people there, the help, online and on the phone, and they were super helpful, which really made getting all of my employees at the time set up, including myself, getting the business set up and then getting all of our taxes set up as well. If you're thinking about getting Gusto, I would highly recommend it. Recommendations, they're super easy to work with, makes things so much simpler on our end as owners, as business owners and administrators, payroll clerks, whatever. Just the whole process becomes so much more streamlined, and so I would definitely recommend Gusto for anybody.
Prioritize real-user-identified key features according to your needs to find your best fit.
Gusto
Top FeaturesPayroll Relief
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: