--- title: "Compare Gusto vs HiBob 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Gusto and HiBob based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/131882-156106/Gusto-vs-Hibob" page_type: "comparison" language: "en" --- # Gusto vs HiBob Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GustoHiBob2/4 selected [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/) [HiBob](https://www.capterra.com/p/156106/Hibob/)[4.6 (179)](https://www.capterra.com/p/156106/Hibob/reviews/) [## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [4,225 reviews](#user-reviews) Positive 3,946 Neutral 164 Negative 115 [## HiBob](https://www.capterra.com/p/156106/Hibob/)[4.6 (179)](https://www.capterra.com/p/156106/Hibob/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [179 reviews](#user-reviews) Positive 171 Neutral 5 Negative 3 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,759 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Not enough reviews Feature ratings Direct Deposit 4.7 Employee Database 4.6 Data Import/Export 3.0 Mobile Access 4.5 Multi-Country 4.1 59%Fit Missing features Not enough reviews Feature ratings Direct Deposit NA Employee Database 4.7 Data Import/Export 3.0 Mobile Access 4.2 Multi-Country \-- User satisfaction User satisfaction 4.6 User reviews[4,225](https://www.capterra.com/p/131882/Gusto/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.4 User satisfaction 4.6 User reviews[179](https://www.capterra.com/p/156106/Hibob/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $49Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips. Best for HiBob is used by HR departments, finance teams, payroll administrators, business leaders, people managers, and IT departments. ## User reviews Pros & cons VR Verified Reviewer hr service > "I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528) VR Verified Reviewer hr service > "Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528) JT Jarvis T. Sales Rep > "The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7136223) Hallye N. Operation Management > "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489) RS Radha S. Legal Assistant > "The automated payroll runs, tax filings, and built‑in compliance support helped reduce errors and save time, while the clean interface made it easy to..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) MH Matthew H. Tutor > "However, the service isn’t always reliable. When ingredients are missing or unusable, you’re still left needing to visit the supermarket to complete meals..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069) RK Raechel K. Training Manager > "I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061) Ferit T. Scientist > "Also they advertised they offered free tax prep with April, but after I prepared my tax return I saw that this only applied if you had taxes back, not..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725) YM Yasmin M. Operations Assistant > "I also appreciated how automated many processes are, like tax calculations and filings, which saves a lot of time and reduces the risk of errors." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692) Lenora H. Clinical Supervisor > "There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) Ryan P. Graphic Designer > "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) GM Gustavo M. Manager > "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) VR Verified Reviewer hr service > "The platform made payroll processing, onboarding, benefits administration, and tax filings simple and streamlined." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528) MH Matthew H. Tutor > "Customer service does make an effort to put things right, but compensation in the form of future credit means you still end up spending additional money to..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069) RS Radha S. Legal Assistant > "I found it to be a reliable and user‑friendly platform that simplified payroll and basic HR tasks, especially for small to mid‑sized organizations." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) CJ Chris J. Director of Clinical Operations. > "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429) RF Rebekah F. Personal trainer > "The customer supper and ability to jump on a call with a live person instead of an AI chat bot is really what drew me!" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7186815) Ferit T. Scientist > "This makes it hard as I need to go to those accounts, transfer from them to another and that to Gusto etc." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725) YM Yasmin M. Operations Assistant > "Everything from running payroll to managing employee information is clearly organized, which makes it easy to navigate even without much prior experience." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692) Sofia L. Head Administrative Assistant > "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600) DH David H. Attorney > "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) CC Colton C. Operations Manager > "I am not a fan of the inability to submit time off requests if hours are not in the bank." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133098) Samantha L. Client Services > "It was easy to see my hours for the day and week when logging out for lunch and could accurately verify my hours each day" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7143912) SS Sara S. Client Relations Coordinator > "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423) VR Verified Reviewer server > "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) MH Matthew H. Tutor > "Almost every ingredient seems to arrive wrapped separately, which creates a surprising amount of waste each week." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069) HS Hailey S. Server > "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926) YP Yolanda P. Founder > "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949) RS Radha S. Legal Assistant > "The clean interface and helpful reminders made it easy to stay on top of deadlines, even without deep payroll expertise." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) VR Verified Reviewer HR Director > "There are limitations on reporting fuctions that needs some customization." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840) CB Charity B. Manager > "Employee onboarding, tax filings, and payroll administration were straightforward, which saved us a significant amount of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7162064) Carlie R. Owner > "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844) JG Janna G. Executive Director > "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595) HB Hayleigh B. Infant Teacher > "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109) SP Sara P. Director of Operations > "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) Dovid D. Owner > "They lie about forms and tax filing so that they cause loss of money to the company." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297) JanetStar V. President > "I like how easy it was to maneuver through the product, because everything was clearly marked by tabs and I knew where to locate everything for my payroll..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7151291) MS Morgan S. Customer Success Manager > "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) VR Verified Reviewer Prez > "Payroll runs are quick and accurate, and the self-serve employee onboarding process is seamless." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7175572) ZB Zakaria B. sales rep > "The limited customization options for reports can be a drawback for businesses with specific needs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809) MG Moran G. Mobile Marketing Lead > "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857) Lenora H. Clinical Supervisor > "With customer support experience, customer service could use some improvement." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) AM Anukriti M. Architectural Designer > "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227) RK Raechel K. Training Manager > "I cannot always access my personal email while working." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061) Ryan P. Graphic Designer > "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) AD Angie D. Executive Director > "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741) BK Brianna K. Social Media Manager > "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219) Abbey W. owner, founder > "It's a bit difficult to link Gusto to benefits like workers comp and insurance." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) GM Gustavo M. Manager > "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) VR Verified Reviewer administrative > "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184) AK Amanda K. Assistant Director > "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973) AG Allison G. Owner > "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872) Dan J. COO > "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250) JB John B. Treasurer > "It was tricky to get Gusto fully integrated with our preferred timekeeping system. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486) NH Nicole H. Director of operations > "Being able to process payroll online and integrate with our scheduling tool is a time saver" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152) TR Todd R. President > "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973) AG Adina G. Home Healthcare > "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045) VR Verified Reviewer server > "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) MS Morgan S. Customer Success Manager > "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) MB Matt B. CEO > "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891) SR Skyler R. Executive Director > "It simplifies tax filing and takes the guess work out of bookkeeping as it shows everything my contractor made for the year." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6557567) VR Verified Reviewer CEO and Founder > "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) IL Ian L. City Lead > "The app allows us to deposit our pay to our bank accounts instantly." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7013107) SD Suzie D. Medical asst > "I didnt find much I didnt like, I found I never had to hunt for tabs, all pretty self explanatory, therefor nothing I didnt like." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7016867) GM Gustavo M. Manager > "Overall, my experience with the software has allowed me to have frictionless payroll management, which has been key to business growth, although I might be..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) YB YURI B. HR > "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453) QL Qin L. Administrative Assistant > "It is very helpful in having all of the services we need in one app, from hiring and onboarding to payroll and benefits." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7011616) Chitrang S. Software Engineer > "The product is a bit on the costlier side, which makes it difficult for small startups to adopt to such useful software." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6545628) SA Suman A. TAx preparer and Licensed Producer > "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018) FD Fran D. Clinical Psychotherapist and Director > "We ended up leaving due to the cost of it." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119687) VR Verified Reviewer Prez > "Gusto has completely streamlined how we handle payroll and benefits." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7175572) SH Sarge H. COO > "I spent 4 days and countless hours on the phone with no resolution. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7178935) VR Verified Reviewer Sr. People Ops > "Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192) GS Garrett S. Federal WildFire Contracts > "Gusto’s actions continuously creates unnecessary financial strain and wasted time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651) SM Sanaa M. Middle School Staff > "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) JZ Jon Z. Owner > "However, Gusto was responsible, per how ALL payroll companies sell their services, for the interest and penalties since Gusto was entirely to blame." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6506451) SP Sara P. Director of Operations > "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) MK Matthew K. CEO > "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516) James L. Consultant > "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) SM Sanaa M. Middle School Staff > "Gusto does not contain direct messaging options for employees to contact their company's HR services team." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) VR Verified Reviewer Manager > "The interface of Gusto is attractive, simple and user-friendly." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139458) SD Suzie D. Medical asst > "I didnt find much I didnt like, I found I never had to hunt for tabs, all pretty self explanatory, therefor nothing I didnt like." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7016867) BZ Brandy Z. Safety Consultant > "I enjoy how user-friendly it is, and everything you need is on the left side of the page in an easy-to-read manner." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7086390) YB YURI B. HR > "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453) NB Nitansha B. Cashier > "Seamless platform to give rewards and also make an announcement to motivate others" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6603456) JL Jonathan L. VP, Marketing, Customer Experience > "A little disorganized in certain areas make it hard to find specifics." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6460766) JC Jessica C. Therapist > "Gusto is an extremely user-friendly platform." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7130034) AA Aiden A. Stem Instructor > "not very feature full for the user could be improved" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6324642) VL Victor L. Partner > "It also offers robust integrations with various applications, enhancing functionality and streamlining business operations" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6581993) JB John B. Treasurer > "It was tricky to get Gusto fully integrated with our preferred timekeeping system. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486) VR Verified Reviewer Self employed > "It provided convince and was simple to integrate with different jobs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6878801) CV Cleo V. VP, People and Operations > "Lack on benefits integration" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6258638) SS Somya S. Vice President > "It integrates with QuickBooks and our clocking program." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3192579) PK Paul K. Practice Manager > "Some of the integrations did not work as promised, so some manual entry is still required as it does not offer a time clock option." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3607530) DP Dustin P. CTO > "Has some good integrations." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3118671) JW Jeffrey W. Owner > "Integration with Quick-books failed and Gusto blamed that on Quick-books." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3768368) MH Matthew H. Tutor > "The service is straightforward to use, and meal planning becomes much easier when everything arrives ready to cook." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069) BP Beena P. RN > "It may not be easy for those who are not very good with technologies" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6710924) JW Jennifer W. Community Engagement and Operations Manager > "Unlike other platforms that require a week of setup, Gusto was easy to dive into immediately." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7124058) JB Juli B. Chief Accountant > "Getting a hold of a person at all is not easy." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6123515) RF Rebekah F. Personal trainer > "The clear steps on setup was surprisingly simple and quick" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7186815) FR Felix R. CEO, CMO and Co-Founder > "It was not easy at all to setup this tool." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6321529) LC Latisha C. Sales > "Using gusto was a little hard figuring out but then it wasn’t bad after it was set up." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7085260) LL Lianna L. Manager > "Occasionally it is difficult to reach a live person for help but we have rarely had to speak to someone." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3731094) CB Cecelia B. Operations Specialist > "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707) MH Matthew H. Tutor > "However, the service isn’t always reliable. When ingredients are missing or unusable, you’re still left needing to visit the supermarket to complete meals..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069) SC Swetha C. TPM > "Customer support has also been responsive whenever assistance was needed." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7162193) Lenora H. Clinical Supervisor > "With customer support experience, customer service could use some improvement." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) KO Katie O. OM > "The customer service department is very helpful and were extremely kind." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135480) MK Matthew K. CEO > "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516) Stenie O. People Care and Coordinator Director > "Gusto is easy to use, and have customer support that respond rather quickly." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567) VH Vontavius H. Chief Executive Officer > "Customer service could be better." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7113163) [View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/) VR Verified Reviewer Project specialist > "It's a good tool for all the HR-related topics, such as requesting time off, uploading/reviewing/signing all the necesary documents, conducting..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7103295) TK Tatsiana K. Manager > "We recently had a situation with a new hire who was able to view another employee’s W-2 because they shared the same first/last name; this is..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7189918) Tyra O. People Operations Specialist II > "Everything about the platform feels secure and safe-- the appropriate permission levels are available to us to ensure that everyone is able to see..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7150755) AR Agnes R. Chief Executive Officer > "There are times the reports take forever to load and there are random glitches that are critical to our business – those are nightmares." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7149726) Tyra O. People Operations Specialist II > "HiBob has SO MUCH incredible capability-- I'm actually blown away by the collaboration that we can accomplish all in one tool across so many teams." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7150755) VR Verified Reviewer CPO > "The time off function is complicated and clunky and doesn't integrate well with our other tools, leading to inefficiency - if only the payroll..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7109844) Tyra O. People Operations Specialist II > "It's really easy to get to things like payroll and different surveys and engagement opportunities the People Team puts out." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7150755) AR Agnes R. Chief Executive Officer > "The reports are extremely convoluted and I still have no idea what exactly the individual settings include and/or why they lack substance." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7149726) JA Jonah A. Head of Legal > "As an employee, I find the interface to be very comfortable to locate information regarding my own employment, as well as submit time off..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6643428) SC Sam C. Talent Partner > "Some features, like performance feedback and goal tracking, felt underdeveloped" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030770) WT Will T. Group Director of Recruitment > "The reporting features are robust, offering all the insights and data you need from both an HR and recruitment perspective." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6785282) WT Will T. Group Director of Recruitment > "This is a bit of a double-edged sword for me, personally, I’m not a huge fan of having separate pages or tabs for the different products, like..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6785282) DE Dennis E. Sales and Workplace Operations Lead > "Very good experience, have used it in my 2 most recent roles and I find it very easy to use for requesting holidays, seeing what benefits we have,..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6798337) SC Sam C. Talent Partner > "Navigation could be improved, I often have to click through multiple menus" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030770) VR Verified Reviewer Sr Director of People Ops > "Being in several countries Bob was an easy call to make because the level of detail is there for things like holidays and what information we need..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6651133) TA Tiffany A. VP and Head of Employee Success > "The customer service is hard to get a hold of at times." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030667) CB Colin B. CTIO > "Really positive, works well for the team, supports SSO, allows us to integrate kudos system and easy to use." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6683572) PB Pankaj B. IT Operates and Support Manager > "It's task reminders are not consistent and sometimes it duplicates the tasks when an auto tasks is triggered manually. If a task is triggered..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6337991) TA Tiffany A. VP and Head of Employee Success > "I like the look, it's very friendly and I like the org chart and directory." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030667) AS Alexander S. Enterprise sales manager > "doesnt feel scalable to continue using for companies +500" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7043019) AK Angelos K. Snr Performacne Marketing associate > "Despite a few minor drawbacks, the platform has made my communication with hr easier" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6587349) CW Claire W. Account Executive > "I do not have anything that I don't like about Bob. If anything, I wish there were more demographics for our organisation on the homepage, and maybe..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6043570) DP Diana P. Salesforce Administrator > "It has significantly improved our HR processes, from time tracking to performance management and feedback collection." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6274085) VR Verified Reviewer Head of HR > "The 1on1s weren't recurring for managersThe demo showed us all the bells and whistles but they all came either added costsForms didn't flow..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4773633) DD David D. Software engineer > "Great tool to manage perfomance review and time off" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6575020) JK Julia K. HR Business Partner > "reports and filters are a bit complicated to set up.- sometimes not very intuitive- limited for surveys (conditions, dependencies, 2nd page, layout..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4606378) WK Warren K. Sales manager > "The UX is top notch giving users an easy and effective way to navigate." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6616266) VF Vincenzo F. Talent Lead > "Sometimes a few features are a bit hard to use or understand, and not immediately intuitive - but not a major concern" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6130871) DP Diana P. Salesforce Administrator > "The efficiency and convenience of Bob's time tracking and time off request features were particularly impressive." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6274085) MF Matt F. CEO > "Terrible communication." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6762602) AL Andrii L. Senior consultant > "Good to manage team up to 200 users." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6676281) LH Linnea H. People Growth Partner > "I am missing a couple of features:- Being able to schedule recurring 121:s (and integration with e.g., zoom )-" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4853182) VF Valentino F. People, Culture & Inclusion Generalist > "Bob is our HRIS. Whether that’s our people themselves (being able to see all of their employment information in one place, being able to book a..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4654261) VF Valentino F. People, Culture & Inclusion Generalist > "Automations don't always workSupport is patchy and relies too much on users being able to solve the problem themselvesA lot of workarounds are..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4654261) VR Verified Reviewer HR Manager > "Our account manager is also very good and she works with us monthly to help make sure that we're meeting our annual HR goals by reducing..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4677574) VR Verified Reviewer Client Services Lead- EMEA > "Doesn’t support a few formats" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6271074) VR Verified Reviewer CPO > "We love the socially engaging, easy to use interface." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7109844) LK Liam K. PMM > "Difficult to integrate into the business." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___5095481) WK Warren K. Sales manager > "In terms of interface it is very pleasant on the eye." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6616266) LD Leeav D. Finance Intern > "Sometimes features aren't available for different employees and it takes time to talk to the HR manager to allow some permissions." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4666195) DP Diana P. Salesforce Administrator > "Additionally, the integration capabilities with other HR systems ensured a seamless workflow." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6274085) AJ Ashley J. Senior Manager, People Operations > "My least favorite feature is no good screen to view all holidays across the company for employees. " [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4942049) KW Katarzyna W. Technical Support Specialist > "I love that, as an employee, I can have all the HR stuff gathered in one place so that whether if I want to request PTO or check my benefits or my..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4619608) Alan B. Human Resources Generalist > "Invisible drawbacks." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___5064942) GB Gary B. Head of People > "HiBob tracks all out HR data in one place and we can access it with ease. When we onboard new employees, they love it and it makes us look really..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4852121) VR Verified Reviewer Product Designer > "However, it can become a little bit overwhelming due to the amount of functionalities and cluttering." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4780545) CM Connor M. Research and development > "From onboarding to payroll, it simplifies every aspect of HR management." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6274389) GB Ghayathri B. People & Operations Manager > "The onboarding task lists cannot be grouped into folders." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4700456) PaR Przemysław R. Lead IT Administrator > "Nice design, ease of use, different features like onboarding, tasks, benefits, goals management." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6226537) ES Emma S. Chief Human Resources Officer > "Setup of new Workflows is not super intuitive" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4756544) AC Amanda C. People Operations Manager > "It's pretty flexible and customizable, and the home page is one of the best I've seen." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6035431) SM Solomon M. Chief People Officer, ad interim > "pricing seems too high." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4808970) JO Jayne O. HR Consultant > "Implementing Bob has had a significant positive impact on the workload of the HR team allowing us to spend more time on value add activities and far..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4790612) SC Sheila C. Global HR Director > "Tasks module not so easy to use and some other related future not so intuitive" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4879559) WK Warren K. Sales manager > "Excellent user friendly interface." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6616266) VR Verified Reviewer Head of HR > "Disappointing." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4773633) VR Verified Reviewer Learning and Development > "the service was easy to use" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6777507) TP Tory P. People Operations > "I will say that sometimes it takes longer to hear back from chat support." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___3078128) PB Pierre B. People Services Specialist > "Its system as a SaaS is extremely convenient and can tailor it to any potential use, whether limited in combination with other systems or as your..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4890610) VR Verified Reviewer CPO > "The time off function is complicated and clunky and doesn't integrate well with our other tools, leading to inefficiency - if only the payroll..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7109844) LZ Lucie Z. Global Head of People Ops > "Complex HRIS with al the features you need for small/mid-size company, they cover all the employee life-cycle." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4808208) SC Sam C. Talent Partner > "Navigation could be improved, I often have to click through multiple menus" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030770) RL Robert L. Key Account Manager > "I like the integration to google calendar." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6463171) CW Claire W. Account Executive > "I do not have anything that I don't like about Bob. If anything, I wish there were more demographics for our organisation on the homepage, and maybe..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6043570) DG Diana G. Product manager > "Easy to use, does its job, I like the way an employee can book holiday and see the other colleagues time off" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6338953) JK Julia K. HR Business Partner > "reports and filters are a bit complicated to set up.- sometimes not very intuitive- limited for surveys (conditions, dependencies, 2nd page, layout..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4606378) MD Marija D. People Manager > "In the end, the system is pretty straightforward for the users, if you are an admin you can easily get the information you need and all is even..." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4822548) LK Liam K. PMM > "Difficult to integrate into the business." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___5095481) AC Amanda C. People Operations Manager > "Having used other HR platforms, Bob definitely seems to have more robust features." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6035431) SC Sam C. Talent Partner > "Navigation could be improved, I often have to click through multiple menus" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030770) LS Leah S. Executive Assistant to the President and CEO > "Using Bob for onboarding, goal setting, and performance management have streamlined a lot of our bulky processes." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4750872) VF Vincenzo F. Talent Lead > "Sometimes a few features are a bit hard to use or understand, and not immediately intuitive - but not a major concern" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6130871) FC Finan C. Sales Manager > "With the great talenet management and onboarding features, Bob is my favorite." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6280998) Alan B. Human Resources Generalist > "Invisible drawbacks." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___5064942) Alan B. Human Resources Generalist > "The adaptability and simplicity of the system for the user." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___5064942) TA Tiffany A. VP and Head of Employee Success > "The customer service is hard to get a hold of at times." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030667) BB Bek B. People Experience Specialist > "With its user-centric design, HiBob has simplified our HR tasks and reduced administrative burden." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4757393) VR Verified Reviewer Client Services Lead- EMEA > "Doesn’t support a few formats" [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6271074) ES Emma S. Chief Human Resources Officer > "Bob is the only platform we have found that can handle both our employees and our overseas contractors all on one platform. " [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4756544) GB Ghayathri B. People & Operations Manager > "The onboarding task lists cannot be grouped into folders." [See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4700456) [View Reviews](https://www.capterra.com/p/156106/Hibob/reviews/) ## User interface 4.61 (4,225) 4.58 (179) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Gusto Top features 28/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/131882/Gusto/#features) HiBob 23/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/156106/Hibob/#features) ### Recognition Gusto is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to HiBob ### Deployment & support Gusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HiBob Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Gusto - By Gusto - Located in United States - Founded in 2011 HiBob - By Hibob HRIS Software - Located in United States - Founded in 2016 ## 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