# Compare Gusto vs Ease 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gusto and Ease based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131882-156433/Gusto-vs-EaseCentral

---

# Gusto vs Ease Features and Cost Comparison

Last updated April 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GustoEase2/4 selected

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,206)](https://www.capterra.com/p/131882/Gusto/reviews/)

[Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (172)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

[## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,206)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [4,206 reviews](#user-reviews)

Positive

3,930

Neutral

162

Negative

114

[## Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (172)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [172 reviews](#user-reviews)

Positive

154

Neutral

12

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 4,206 reviews from benefits administration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Payroll Management

4.6

Online Benefits Enrollment

4.5

Health Insurance Administration

4.4

Employee Database

4.6

Employee Benefits Administration

4.6

76%Fit

Feature ratings

Payroll Management

3.2

Online Benefits Enrollment

4.3

Health Insurance Administration

4.1

Employee Database

4.7

Employee Benefits Administration

4.2

User satisfaction

User satisfaction

4.6

User reviews[4,206](https://www.capterra.com/p/131882/Gusto/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.5

User reviews[172](https://www.capterra.com/p/156433/EaseCentral/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.1

Price starts from

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips.

Best for

Ease is built for small and medium-sized group health insurance brokers and their clients to simplify benefits administration and HR processes.

## User reviews

Pros & cons

VR

Verified Reviewer

hr service

> "I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized system."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

VR

Verified Reviewer

hr service

> "Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or multi-state/international operations could..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

Ryan P.

Graphic Designer

> "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far as being..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

Hallye N.

Operation Management

> "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489)

JT

Jarvis T.

Sales Rep

> "The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden of..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7136223)

Sofia L.

Head Administrative Assistant

> "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600)

RS

Radha S.

Legal Assistant

> "The automated payroll runs, tax filings, and built‑in compliance support helped reduce errors and save time, while the clean interface made it easy to navigate without extensive..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

Ferit T.

Scientist

> "Also they advertised they offered free tax prep with April, but after I prepared my tax return I saw that this only applied if you had taxes back, not taxes due, which wasn't stated..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725)

RK

Raechel K.

Training Manager

> "I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and easily transition to what I..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061)

Lenora H.

Clinical Supervisor

> "There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service number."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

YM

Yasmin M.

Operations Assistant

> "I also appreciated how automated many processes are, like tax calculations and filings, which saves a lot of time and reduces the risk of errors."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692)

YP

Yolanda P.

Founder

> "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949)

DH

David H.

Attorney

> "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

GM

Gustavo M.

Manager

> "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the pricing..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

VR

Verified Reviewer

server

> "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual support,..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

CJ

Chris J.

Director of Clinical Operations.

> "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or benefit..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429)

VR

Verified Reviewer

hr service

> "The platform made payroll processing, onboarding, benefits administration, and tax filings simple and streamlined."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

VR

Verified Reviewer

HR Director

> "There are limitations on reporting fuctions that needs some customization."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840)

RS

Radha S.

Legal Assistant

> "I found it to be a reliable and user‑friendly platform that simplified payroll and basic HR tasks, especially for small to mid‑sized organizations."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

Ferit T.

Scientist

> "This makes it hard as I need to go to those accounts, transfer from them to another and that to Gusto etc."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725)

SP

Sara P.

Director of Operations

> "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial for a..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

Carlie R.

Owner

> "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844)

Ryan P.

Graphic Designer

> "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my payroll needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

CC

Colton C.

Operations Manager

> "I am not a fan of the inability to submit time off requests if hours are not in the bank."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133098)

Dan J.

COO

> "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you scale..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250)

SS

Sara S.

Client Relations Coordinator

> "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for some of..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423)

NH

Nicole H.

Director of operations

> "Being able to process payroll online and integrate with our scheduling tool is a time saver"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152)

HB

Hayleigh B.

Infant Teacher

> "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109)

SA

Suman A.

TAx preparer and Licensed Producer

> "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018)

Dovid D.

Owner

> "They lie about forms and tax filing so that they cause loss of money to the company."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297)

YM

Yasmin M.

Operations Assistant

> "Everything from running payroll to managing employee information is clearly organized, which makes it easy to navigate even without much prior experience."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692)

TJ

Tanya J.

Founder

> "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you have the..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416)

Samantha L.

Client Services

> "It was easy to see my hours for the day and week when logging out for lunch and could accurately verify my hours each day"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7143912)

AD

Angie D.

Executive Director

> "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already high-cost..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741)

PN

Princess N.

Legal Associate

> "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own information to cut..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529)

Abbey W.

owner, founder

> "It's a bit difficult to link Gusto to benefits like workers comp and insurance."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

SM

Sanaa M.

Middle School Staff

> "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

JB

John B.

Treasurer

> "It was tricky to get Gusto fully integrated with our preferred timekeeping system. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486)

SP

Sara P.

Director of Operations

> "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

TR

Todd R.

President

> "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973)

James L.

Consultant

> "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

VR

Verified Reviewer

server

> "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

HS

Hailey S.

Server

> "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926)

VR

Verified Reviewer

CEO and Founder

> "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

RS

Radha S.

Legal Assistant

> "The clean interface and helpful reminders made it easy to stay on top of deadlines, even without deep payroll expertise."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

YB

YURI B.

HR

> "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453)

JG

Janna G.

Executive Director

> "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request, pay stubs,..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595)

GS

Garrett S.

Federal WildFire Contracts

> "Gusto’s actions continuously creates unnecessary financial strain and wasted time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651)

DH

David H.

Attorney

> "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for nonbusiness..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

MK

Matthew K.

CEO

> "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to do anything..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516)

Bryce S.

Software Implementation

> "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167)

SM

Sanaa M.

Middle School Staff

> "Gusto does not contain direct messaging options for employees to contact their company's HR services team."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

Emily C.

Business Manager

> "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271)

JS

Jessica S.

Program Manager

> "Lack of gps tracking function when clocking in and bread crumbs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996)

JanetStar V.

President

> "I like how easy it was to maneuver through the product, because everything was clearly marked by tabs and I knew where to locate everything for my payroll needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7151291)

KO

Kearis O.

Director

> "For instance, the card we had on file to pay our subscription expired, so the whole system went down."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654)

MG

Moran G.

Mobile Marketing Lead

> "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857)

VR

Verified Reviewer

CEO and Founder

> "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

Stenie O.

People Care and Coordinator Director

> "It provides great help to small business management that do not want to invest a lot of money to do their payroll."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567)

VR

Verified Reviewer

CEO and Founder

> "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a partner that does..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

NH

Neil H.

Franchise Owner

> "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of active..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410)

VM

Vincent M.

Operations Manager

> "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this department."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455)

VR

Verified Reviewer

Administrative Director

> "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478)

VR

Verified Reviewer

Office Manager

> "The customer service can be a little frustrating at times."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036)

AM

Anukriti M.

Architectural Designer

> "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227)

MS

Morgan S.

Customer Success Manager

> "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email which is..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

BK

Brianna K.

Social Media Manager

> "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219)

ZB

Zakaria B.

sales rep

> "The limited customization options for reports can be a drawback for businesses with specific needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809)

James L.

Consultant

> "Gusto has always been a great platform for managing payroll for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

Lenora H.

Clinical Supervisor

> "With customer support experience, customer service could use some improvement."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

GM

Gustavo M.

Manager

> "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee finances and..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

VR

Verified Reviewer

server

> "Not ideal if you still live in the physical-currency world."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

CB

Cecelia B.

Operations Specialist

> "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707)

RK

Raechel K.

Training Manager

> "I cannot always access my personal email while working."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061)

LP

Lynne P.

Office Manager

> "What I like most about Gusto is how it simplifies payroll and HR tasks."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684)

VR

Verified Reviewer

administrative

> "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184)

AK

Amanda K.

Assistant Director

> "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973)

AG

Allison G.

Owner

> "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872)

Abbey W.

owner, founder

> "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

MB

Matt B.

CEO

> "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891)

[View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/)

KH

Kennedy H.

HR Manager

> "Day to day, it makes managing our employee benefits plan much easier and it removes any room for error."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7017015)

CT

Callie T.

Sr. HR Manager

> "We did not have an integration set up with our payroll provider that caused additional manual work."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414)

HR

Haley R.

Member Engagement Specialist

> "The various sections were well organized and clear to understand."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7094113)

MB

Michelle B.

HR Manager

> "I really wanted to like this product because we are desperate for something that does what it does. But overall we've been very..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6417642)

CR

Cynthia R.

Client Service Director

> "We are able to enroll new client benefits with access to benefit forms, summaries, etc. without having to locate them from each..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723662)

MH

Maria H.

CEO

> "There are some capabilities missing such as being able to really be notified when an employee has completed their enrollment. Or..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

CT

Callie T.

Sr. HR Manager

> "Everything was pleasant and we never had complaints or technical problems within the company."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414)

AK

Anne K.

President

> "They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074)

PA

Pamela A.

EB Senior Account Manager

> "It also facilitates the use of remote employees - they don't have to come in to the office to complete onboarding documents or..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599)

MM

Michael M.

VP of Operations

> "Our overall experience has been overshadowed by very poor customer service at all levels. When the software has caused such bad..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

Steve M.

VP, Product and Customer Satisfaction

> "The online benefits enrollment is geared to allow e-signing and it does this job well enough."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6100011)

Spencer N.

Producer

> "The verbiage and instructions are geared toward a typical open enrollment and it can confuse employees who are completing..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741448)

ES

Elizabeth S.

Benefit Account Consultant

> "This is such a powerful tool and is helpful in so many ways as far as employee management, benefit management, pulling reports,..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3751175)

TE

Tiffany E.

Lead Ben Admin System Specialist

> "We have not had a great experience with our designated Customer Success Managers, as we have experienced lack of response and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723447)

RP

Ruby P.

Office Mgr

> "How it gathers all the information we could possible need about a company and its employees in one place. How efficient it is to..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723826)

SN

Stephen N.

Director, Employee Benefits

> "Trouble shooting still is required often, as the "human error" still comes into play (if client profiles/groups/policies have not..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572)

MT

Madison T.

Benefits Administrator

> "I like the way that you can see the employees history based on isnurance, employment, compensation and it is all stored in one place."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723625)

ND

Nancy D.

Operations Manager

> "There has also been at least one case where the detail of the BCBS lab and x-ray benefit was not exactly accurate. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426)

TB

Tiler B.

Office Admin

> "I love how easy it is to use for signing up benefits."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6338128)

ND

Nancy D.

Operations Manager

> "For instance, the program seems to automatically default to saying the Rx coverage is NOT creditable...but most of them are. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426)

HE

Hisham E.

CEO

> "Really good from our agency and the customer implementation, the simplicity is what a customer needs and they delivered that. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303)

AK

Anne K.

President

> "Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074)

SF

Shanel F.

HR

> "Very user friendly"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6557297)

MF

Michael F.

Broker

> "Weak product at the most critical parts (carrier connections), with very poor customer service."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529)

KO

Katie O.

Vice President of Human Resources

> "EASE has been an efficient and accurate tool that enables our employees to make annual Open Enrollment elections quickly and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4763539)

PA

Pamela A.

EB Senior Account Manager

> "The most significant issue for me is the inability to pick up the phone and talk to someone at EASE to resolve an issue. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599)

GN

Gloria N.

HR Manager

> "Ease takes my suggestions for any type of improvement into consideration and is great on customer service."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6113248)

Susan K.

Enrollment Manager

> "The carrier connections are not as extensive as some other Ben admin systems"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502)

HE

Hisham E.

CEO

> "Simplicity of navigating through the software and the onboarding process is truly excellent."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303)

NO

Noah O.

Principal

> "We basically had to axe our contract with Ease because they could not provide timely support or keep their word."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411)

MH

Maria H.

CEO

> "Integration with our business was seamless and had the tools we needed to set up our business and clients for success."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

JT

James T.

OWNER

> "They took my money, didn't perform, then threatened me with their legal team to pay up of get sued."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741379)

SN

Stephen N.

Director, Employee Benefits

> "It is much easier to manage groups than other SW I've used, and clients enjoy the change to a simpler, online option."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572)

AS

Aida S.

Broker/principal

> "Even when running tests there are scenarios that come up that end up in errors. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

RG

Regina G.

Senior Account Manager

> "We have no issues with setting up new clients and maintaining our clients renewals each year."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682)

MH

Maria H.

CEO

> "Ease's support area is bare and rarely provides solutions. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

JS

Julie S.

Account Executive

> "Ease is a multifunctional tool that helps with all aspects of having employees. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723680)

MH

Maria H.

CEO

> "We are sticking around for at least another year but with this attitude its hard to say anything positive about a company who cares..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

Susan K.

Enrollment Manager

> "The simple and quick setup process to add a new benefit offering or even a new client."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502)

CS

Carol S.

Account Manager

> "The hardest part is getting clients, and their employees, to adopt and use the system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723551)

AS

Andy S.

Benefit Consultant

> "It works for what we need on a new group for online ben admin."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741353)

NO

Noah O.

Principal

> "We also had issues with their sales team constantly nudging us to upgrade."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411)

Victoria W.

Account Executive

> "A little overwhelming in the beginning when first implementing groups, but client support has increased and made it easier over the..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723508)

AS

Aida S.

Broker/principal

> "The back-end setup can be complicated and time-consuming."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

KW

Kay W.

Account Manager

> "Ease had made my job easier and I don't have to get paper applications completed by hand by employees. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724211)

MM

Michael M.

VP of Operations

> "It literally has taken months to get a couple of the problems fixed."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

PJ

Peggy J.

Agent

> "We now have most all of our groups in Ease and are able to manage their benefits much more efficiently"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374)

MF

Michael F.

Broker

> "EASE charges a lot for a product that hurts brokers."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529)

PJ

Peggy J.

Agent

> "So much easier when our groups are in Ease - all employee and benefit information is at our fingertips"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374)

JS

Jeff S.

President

> "COMPLICATED, lacking features, PRICING."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750085)

PR

Paul R.

Client Solutions Executive

> "Looking up benefits, employees, and rollout is a breeze with the system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3764222)

TB

Tyler B.

Owner

> "At the end of the day EASE simply never delivered a usable platform."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724416)

RG

Regina G.

Senior Account Manager

> "We handle most our our clients benefits administration in Ease and it is a user friendly system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682)

CC

Craig C.

Principal

> "Lack of ala-cart pricing."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741357)

MM

Michael M.

VP of Operations

> "Ease has a sizeable array to choose from and I have always been able to find what I need. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

AS

Aida S.

Broker/principal

> "Training is poor on the product."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

RV

Robert V.

Employee Benefit Advisor

> "I like that you can easily set up and deploy groups. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750539)

PP

Parrish P.

Agency Owner/Broker

> "I have to get nit picky to really get to a con but here you go, when you are typing in a pop up box and hi-lite something to change..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2444851)

JP

Joanne P.

Sales Assistant

> "So easy to conduct enrollments and keep health information confidential. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723509)

BW

Bill W.

President

> "The main issue that I find with the software is that it does not connect with my insurance companies. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2319142)

JJ

Jeanne J.

Benefits Consultant

> "By far Ease maintains to best Support Teams for any product that I have used. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723416)

HS

HANNAH S.

Customer Success Manager

> "Not sure I'd be able to identify any cons from a user (non-administrative) perspective."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2442606)

SL

Silvia L.

Account Executive

> "All of the company benefits are also in one place and easy to access."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3745123)

SF

Steven F.

Dance Teacher

> "I recently had a virus on my PC."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2544944)

MG

Madison G.

Benefits and HRIS Specialist

> "Additionally, the reports are extremely helpful for pulling censuses and deductions amounts."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3132394)

KG

Kimberly G.

Customer Service

> "Support is not always helpful."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2369254)

[View Reviews](https://www.capterra.com/p/156433/EaseCentral/reviews/)

## User interface

4.62 (4,206)

[Ease](https://www.capterra.com/p/156433/EaseCentral/)

4.49 (172)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Gusto

Top features

44/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/131882/Gusto/#features)

Ease

27/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/156433/EaseCentral/#features)

### Recognition

Gusto is recognized as a top-rated tool in 5 Capterra Shortlist reports

Ease is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Gusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Ease

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gusto

-   By Gusto
-   Located in United States
-   Founded in 2011

Ease

-   By Enrollease
-   Located in United States
-   Founded in 2015

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